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connectionsresidential HVaC & Plumbing Professionals newsmagazine Volume 7, issue 1
connections 01. 2010
A New DecADe Of INNOvAtIONforward thinking In 2010 And Beyond
2010
2010
a new decade of innovation forward
thinking in 2010 and
beyond
Forging Ahead. while other
companies circle the wagons,
Honeywell will continue to blaze
innovative new trails. As we move
forward in 2010, Honeywell has
never been more committed to
helping you grow your business
and better serve your customers.
from new product introductions
and new sales and marketing
programs to extensive training
opportunities, this edition of
connections is packed with
information to help you begin
another decade of success with
Honeywell as your partner.
connections 01. 2010
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Honeyw
ell Prestig
e07
03
Updated consumer website 04• New Year. New Website.
thermostats 06• Meet the Newest Member of the VisionPRO® family
• New Prestige® Battery-Powered Demo
• Prestige Just Got a Little More Prestigious
• Meet More Application Needs from One Source
Indoor Air Quality 08• Make the Switch to More Than a Switch
• TrueDRY™ Dehumidifiers Now R410A Compliant
• TrueSTEAM™ Contractor Gets Tuned Up
Hydronic, Heating controls and Plumbing 10 • AquaReset™ – You’ll Love the Time Savings
• AMX300 – Finally, Installation That’s (Almost) No Sweat
• Aquatrol – Simpler. More Powerful. More Energy Efficient.
• Business Looks Brighter with Glowfly™.
training and Support 12• Live, Grow, Thrive with eLearning Live
• Classes Now Enrolling for Homes University
• RedLINK™ Possibilities Keep Growing
• Training with combustion Products is essential
RedLINK Challenge 14• Everyone’s a Winner with RedLINK
08
in this issue
06
12
thermostats
indoor air quality
training
new website, new tools
connections 01. 2010
04
new yearfor you and your customers
visit www.yourhome.honeywell.com today! Make sure to include the new link on your company website.
Advanced Where-to-Buy Application – this feature directs consumers to contractors who carry the product they are interested in, listed in order of geographic proximity. Over 100,000 homeowners leads delivered to contractors every year!
All-In-One Product Navigation – Provides access to any product with a single click.
Interactive Needs Assessment Tool – Asks users questions to determine their specific needs and narrows their search
down to the most relevant information.
“Smart Search” – A new spin on your average search, “Smart Search” delivers the most relevant search results including product information, owner’s manuals and answers to frequently-asked-questions.
Frequently-Asked Questions – with answers to just about anything, users search by either a product category, topic or model number to find the answers to questions they might have.
Product Comparison Tool – Provides a convenient way for users to perform a side-by-side comparison of thermostat product features, functions, looks and warranty.
Self-Service Support – Homeowners can access post-sale resources, including owner’s manuals, programming instructions and informational videos.
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new year Homeowner Insight Helps Honeywell Revamp Consumer Website To Drive More Business To YouAt the start of the New Year, Honeywell unveiled an improved website designed for consumers who are looking for products and
solutions to meet their home comfort and Indoor Air Quality needs. Developed by consumers for consumers, the new site offers
game-changing interactive features designed not only to drive more sales to you, but also to help homeowners with pre- and
post-sale support of Honeywell solutions.
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Meet the Newest Member of the VisionPRO® familyUpgraded Model Adds IAQ ControlThe industry’s favorite touchscreen thermostat, the VisionPRO®, now
packs even more punch with a brand new model being introduced
this month. The new TH8321U1097 VisionPRO has all the features
you know and love — plus a configurable terminal which gives
you the ability to control a single IAQ product — humidification,
dehumidification or ventilation — the choice is yours.
Along with the IAQ function, the TH8321U1097 also provides these
great features:
• Desert Humidification
• Enhanced Geothermal Heat Pump Control With Fossil
fuel Back-Up
• Expanded Ventilation Lockouts
Don’t Forget VisionPRO® IAQHomeowners Love The Convenience Of All-In-One controlThe VisionPRO IAQ is still the premium
choice for controlling temperature and
IAQ products — all with only three wires.
thermostat innovation continuesfrom new thermostat technology to new ways to help you sell, Honeywell leads the way.
now with great new features
to learn more about the Honeywell line of thermostats, visit
www.forwardthinking.honeywell.com.
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Meet More Application Needs from One Source Honeywell Light Commercial Thermostats Available Through Residential Sales TeamAs of January, all Honeywell Residential Sales
Reps are offering Commercial VisionPRO® 8000,
CommercialPRO® 7000 and MultiPRO™ thermostats.
So whether you need residential or light commercial
thermostats, your Honeywell residential team has
you covered.
Commercial VisionPRO® 8000 easy to Install. easy to Program.
With the Commercial VisionPRO
8000 your customers will enjoy
multiple lockout levels, configurable
recovery ramps, holiday setback and more. It’s sleek
design, menu-driven programming, touchscreen
display and other features make the commerical
VisionPRO 8000 the perfect choice for your light
commercial applications.
CommercialPRO® 7000Good Looks. Great Features.
The Honeywell CommercialPRO
7000 is perfect for smaller
commercial settings such as restaurants, banks, small
businesses and more. The CommercialPRO 7000
features a display that’s twice the size of competitive
thermostats while still maintaining a sleek, slim body.
Along with the energy savings your customers will
enjoy from the menu-driven programming, they’ll also
appreciate its stylish look.
MultiPRO™ 7000Multiple Applications. Multiple
Speeds.
when it comes to versatility, the new Honeywell
MultiPRO Thermostat stands out. Not only does it
offer multi-speed fan control, it covers a wide range of
programmable and non-programmable applications:
packaged terminal air conditioning (PTAC) units, fan
coil, heat pump and conventional.
You can find more information and marketing materials
for these thermostats at
www.forwardthinking.honeywell.com.
NEW — Prestige® Battery-Powered Demo Showcasing Prestige to Homeowners Just Got EasierUntil now, demonstrating Prestige
has always required wiring it to a
power source.
But not anymore. Introducing
a battery-powered backplate
that works on both HD and
SD Prestige models. Simply
remove the backplate and
replace it with a battery pack
backplate to power the Prestige
for up to two hours.
Order the customized carrying case and you can add the Portable comfort control and
Wireless Outdoor Sensor to easily showcase the system’s range of possibilities.
to learn how to order your demo backplate or carrying case,
visit www.forwardthinking.honeywell.com.
Prestige Just Got A Little More Prestigiouscustomizable Alert Messages, IAQ Control and Morewho says the good-looking
ones can’t also be smart? As
the industry’s first
high-definition, full-color thermostat, Prestige redefined how a thermostat can look.
With an update coming in April, it’s about to redefine what a thermostat can do, again.
• Customizable Service Reminders: Increases your service call revenue by letting
you edit pre-loaded service reminders or enter custom service reminders that
automatically alert the homeowner when to call you for Spring and fall service.
• All-In-One IAQ Control: controls humidification, dehumidification and ventilation —
all from a single control in the living space.
• Enhanced Geothermal Heat Pump Control With Fossil Fuel Back-Up: Allows
for additional droop and timer options, reducing the amount of backup heat needed
while also eliminating balance point control for geothermal systems.
• Expanded Ventilation Lockouts: Allows the ventilator to be locked out based on
high and/or low outdoor temperature.
• Time-Of-Use Utility Programming: Helps homeowners cut costs by programming
their thermostat settings to adjust to utility company time-of-day pricing.
coming in april
with more North American states and communities emphasizing ventilation codes,
Honeywell’s new Digital Bath Fan Control has you covered. Meeting ASHRAE 62.2
ventilation standards, this control can manually turn the fan on and off or be programmed
to run at certain times of the day for increased energy efficiency and convenience. It’s a
smart, affordable and efficient ventilation control.
Plus, it’s easy to install and looks great on the wall with a backlit display and two color
choices. Meeting Title 24 and other ventilation codes, the Digital Bath Fan Control
is simply a smart choice. Install one in every bathroom with a shower to give your
customers the ventilation and moisture control they need and the style they want.
Add Honeywell Digital Bath controls to your product offering to sell more content
and make more money per job.
connections 01. 2010
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switchmakethe
to much more than a switchMeeting The Latest Codes Is Just The Beginning For Honeywell’s Digital Bath fan control
TrueDRY™ Dehumidifiers Now R410A CompliantMeet EPA Compliance With Every Model
All Honeywell Whole-House Dehumidifiers — TrueDRY™ DR65, DR90
and DH150 — now utilize environmentally friendly R-410A refrigerant
and conform to ePA standards for refrigerants. So, along with offering
you a complete selection to meet the dehumidification needs of any
size home, Honeywell also has you covered as ePA regulations
take hold. That’s peace of mind for both you and your customers.
To learn more about the versatility and many energy-saving features of the TrueDRY line
and the Digital Bath fan control, visit www.forwardthinking.honeywell.com.
Breathe easy with Honeywell IAQ Solutions
get smart and
efficient
09
What Is The TrueSTEAM Tune-Up?TrueSTEAM Tune-Up consists of nine online training modules
that cover everything from TrueSTEAM sizing and selection,
basic and advanced installations to wiring and controlling. It
also provides information on maintenance and service, as well
as tips on how to sell TrueSTEAM as a system.
Test Your TrueSTEAM Knowledge and Win! After going through the
training modules, you’ll have
the opportunity to test your
knowledge by taking the
tune-Up Quiz. Once you
complete the quiz, you’ll automatically earn a racing-themed
hat and a TrueSTEAM Training Tune-Up CD loaded with all
of the training modules. Plus, you’ll earn Triple Contractor
PRO™ points on every purchase of a wide range of qualifying
Honeywell humidifiers through March 31, 2010. Even more,
you could win a 3-day/2-night trip for two to the Indy 500, May 29-31, 2010 — a $3,100 value!
visit www.forwardthinking.honeywell.com/tuneup to get tuned up today!
Contractor Gets Tuned Up on TrueSTEAM™ and wins NASCAR® trip
NASCAR Trip Winners Cam Schock and James Kunkle
Great rewards, plus a chance to win a trip for two to the Indy 500! NO PURCHASE NECESSARY TO ENTER OR WIN. PURCHASING PRODUCTS OR MATERALS WILL NOT ENHANCE CHANCES OF WINNING. The promotion begins at 12:01 a.m. (ET) on November 17, 2009 and ends at 11:59 p.m. (ET) on March 31, 2010. Please visit www.forwardthinking.honeywell.com/tuneup/terms2 for the Official TrueSTEAM Tune-Up Promotion Rules. TrueSTEAM Training Tune-Up promotion is sponsored by Honeywell International Inc., by and through its environmental and Combustion Controls business, located at 1985 Douglas Drive North, Golden Valley, MN 55422.
get tuned up and win
today!
TrueSTEAM Training Tune-Up Is A Big Win for Business, tooOriginally, cam Schock, owner of climate control Inc.
of Aberdeen, South Dakota, just wanted to increase his
team’s knowledge of Honeywell’s TrueSTEAM humidifier.
He knew that his staff would get some prizes for going
through the online training modules and taking the
Tune-Up Quiz, but learning he’d been randomly selected
as the grand prize winner of a trip for two to a NASCAR
race in Phoenix, Arizona, was totally unexpected.
“I was floored when I got a call from Honeywell letting me know that I had won the
grand prize NASCAR trip! I certainly wasn’t expecting it,” said Schock. “The best
part of the trip was being able to see and hear the race live with perfect weather.
We had a great time.”
climate control Inc. is just one of over 600 contractors to go through the
TrueSTEAM Training Tune-Up on www.forwardthinking.honeywell.com/tuneup.
“The Tune-Up training is a great way to get all of our techs and installers the
knowledge they need to provide the high quality of service our customers
expect,” added Schock.
Schock also noted that TrueSTEAM has positively impacted his business. “The
introduction of the TrueSTEAM product line allowed us to offer steam humidifiers
to our residential customers for costs more comparable to pad style humidifiers.
That increased our humidifier sales dramatically.”
Due to an overwhelming response, the TrueSTEAM Training Tune-Up campaign has been extended through March 31, 2010!
new for 2010
connections 01. 2010
10
Finally, Installation That’s (almost) No SweatIntroducing New AMX300 Mixing Valve KitsMore and more states are requiring mixing valves in all homes, but installation doesn’t have to
cramp your productivity. The new Honeywell AMX300 Mixing Valve is literally almost no sweat:
• Increased Profits: Installs in as little as 15 minutes to lower labor cost
• Everything You Need: Kit includes materials to decrease the number of additional parts needed
• Simple Installation: Requires a maximum of two sweat connections
Best of all, because the AMX300 costs about the same as previous models and is faster to
install, you’ll enjoy more profit per job! Learn more at www.forwardthinking.honeywell.com.
Add Outdoor Reset With Honeywell AquaReset™ Improved boiler efficiency and lower energy bills make
the AquaReset™ Outdoor Reset System a winner with
homeowners. The AquaReset takes an already-efficient
Honeywell Aquastat® and uses reliable EnviraCOM™ to
link it to an outdoor temperature sensor to maximize
energy savings.
the boiler setpoint can decrease automatically based on the outdoor
temperature while still providing all the necessary heat to maintain the
comfort level. “Previous energy-saving systems have been cumbersome
and time-consuming for contractors to install,” said Rich Simons, Director
of Product Marketing, Honeywell Residential Combustion Control. “With
the Honeywell AquaReset, contractors can now offer a pocketbook-friendly
energy-savings device that can be installed quickly.”
Learn more about AquaReset at www.forwardthinking.honeywell.com
(almost) NO SWEAT
homeowners love the energy savings. you’ll love the time savings.
“With the Honeywell AquaReset, contractors
can now offer a pocketbook-friendly energy-
savings device that can be installed quickly.”
Simplified Installation and Advanced controlThe new Honeywell Aquatrol design
lets you work on more advanced
hydronic heating applications while
enjoying easier installation.
“The ease of use and customization
options make this a perfect product
for contractors who want to offer
increased energy savings to their
customers, as well as reduce their own installation time on the job site,
leading to increased profits for their business,” said Bala ekambaram,
Director of Product Marketing at Honeywell.
Aquatrol comes with intuitive, color-coded wiring terminals for simple
installation, plus it’s pre-programmed with the most common installation
settings so contractors can use it right out of the box. for those who
prefer more advanced customized options, a plain-language digital
screen guides contractors through easy-to-follow menus, reducing the
need for an installation manual.
The modular design of Aquatrol allows contractors to easily expand up
to 64 zones of heating, and recent enhancements allow it to work with
any digital thermostat and control up to two stages of heating, making it
an ideal solution for jobs of any size or complexity.
Learn more and get your free brochure at www.forwardthinking.honeywell.com/aquatrol.
The First Universal Hot Surface Igniter That’s Truly UniversalPut an end to confusion over which replacement hot surface igniter to use
by simply keeping a supply of Honeywell Glowfly™ Universal Hot Surface
Igniters on your truck. “Replacing a hot surface igniter can be tricky,”
said Thurman Melson, Director of Marketing, Honeywell Residential
combustion control. “Honeywell has made it easy with Glowfly.
Contractors will no longer need to carry a variety of replacement parts to
match the wide range of igniter styles used in various furnace brands.”
Specifically designed for service replacement jobs, Glowfly is a silicone
nitride universal hot surface igniter for furnaces and other gas-fired
heating appliances. Each Glowfly igniter includes six custom mounting
brackets that are optimized to replace more than 110 igniter applications
from nearly every furnace manufacturer. Plus, Glowfly is available in a unique truck-ready six-pack that includes a visual cross-reference guide right
on the package. Just remove the old igniter and compare it with the diagrams on the package to determine the correct mounting bracket for the job.
Learn more about Glowfly’s durability and installation ease at www.forwardthinking.honeywell.com.
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Aquatrol® Hydronic controls — Simpler. More Powerful. More Energy Efficient.
Glowfly™
business looks brighter with
“Honeywell has made it easy with Glowfly.”
the only one you
need
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January 26, 2010, 10:00 a.m. CSTtrueZONe® technical training
February 2, 2010, 10:00 a.m. CSTGlowfly™ Universal Hot Surface Igniter
February 9, 2010, 10:00 a.m. CSTWhat Does The R22/R410A Transition Mean To You?
February 16, 2010, 10:00 a.m. CSTHoneywell Mixing Valves
February 23, 2010, 10:00 a.m. CSTTrueSTEAM™ Humidification Systems
Learn, Grow, Thrive With eLearning Live Part of Honeywell’s commitment to contractors and distributors is to provide the best training support in the industry. eLearning Live
Webcasts are one hour online training sessions taught by Honeywell Product Managers and Technical Specialists. Here’s the schedule
for the first quarter of 2010:
Q1 Schedule March 2, 2010, 10:00 a.m. CSTNew ventilation Systems And controls
March 9, 2010, 10:00 a.m. CSTHoneywell Light Commercial Thermostats
March 16, 2010, 10:00 a.m. CSTHoneywell Dehumidification Systems
March 23, 2010, 10:00 a.m. CSTOutdoor Reset Solutions – Honeywell AquaReset™ And Aquatrol™
March 30, 2010, 10:00 a.m. CSTRedLINK™ Product Updates
Learn more at www.forwardthinking.honeywell.com
Register Now For Homes U 2010to compete today, contractors and distributors need new ways to reduce
overhead while still increasing profit. In-depth product knowledge,
competitive differentiation and a sound business strategy are critical for
company success.
It starts with training that offers a solid foundation for increased sales
opportunities. Honeywell Homes University is a three-day training program
that not only focuses on in-depth technical product training, it also
emphasizes key selling strategies to help contractors and distributors
grow their businesses.
Upcoming Spring Sessions: • March 23 – 25 • April 13 – 15 • May 4 – 6
registertoday!
to register or learn more, visit homesu.honeywell.com
Stay NATE Certified with Honeywell’s eLearning Live, Homes U and Source training.
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RedLINK™
Possibilities Keep Growing
Gas and electric sparks can be a dangerous combination if not
handled and controlled properly. That’s why more than 35,000
service technicians have been trained through Honeywell’s Source
For Gas Ignition class.
An 8-hour classroom and hands-on training class, the course
covers flame detection, intermittent pilot, direct spark and hot
surface ignition controls, advanced burner controls and much more.
classes are taught by industry veterans with decades of gas-ignition
product experience, and the class is NAte certified for 8 hours toward
re-certification.
Learn more at customer.honeywell.com/training
training and safety are always importantWith Combustion Products, They’re Essential
Every day, contractors are discovering more great uses for RedLINK
wireless technology. They’re finding that RedLINK isn’t just for “niche”
or unique applications — it’s an everyday problem solver that allows
them to quickly and easily meet the demands of more jobs in less time.
They’re making more money while increasing customer satisfaction, and
no one will ever complain about that.
The Honeywell RedLINK Application Library puts a complete RedLINK
resource at your fingertips. Designed to help you quickly identify what
RedLINK parts you’ll need on your specific job, the library offers
downloadable guides for a wide range of common installations.
Best of all, it’s quick, simple and intuitive. Just enter your specific
application and requirements into the Search filter, and with the
click of a mouse you can choose to see the materials and installation
instructions or just the bill of materials. Print out your list, get your
parts, and you’re ready to go.
Available 24/7 at www.forwardthinking.honeywell.com/redlink, the RedLINK Application Library is the ideal place to start every job.
And So Is The RedLINK™ Application Library
available
24/7
learn from the best
connections 01. 2010
14
But These Four Contractors Have Even More To Smile AboutWith contractors offering up stories every day about how RedLINK™ technology works for them, Honeywell
put together The RedLINK Challenge, a quarterly competition for the best RedLINK stories. Quarterly winners
are featured in an article in The NEWS as well as other Honeywell communications materials. A Grand Prize
winner — to be announced soon — will receive $5,000 in RedLINK-enabled products.
everyone’s
with RedLINK™
A Grand Prize winner — to be announced soon — will receive $5,000 in RedLINK products. Wireless Technology
who will be the
winner?
15
Zoning Install time cut By 40% With RedLINKHome comfort Systems
Steve and Mike Bilica are
co-owners of Home comfort
Systems near chicago. After
submitting their story about cutting
zoning installation time by 40%
with RedLINK products, they were
named the first RedLINK Challenge finalists and had their business
featured in the NewS.
california contractor Profits from Portable comfort control L&O Heating and Air Conditioning
Helping a customer achieve home
comfort and energy efficiency —
in an older home where zoning
was impractical — by using the
Portable comfort control and
other RedLINK products earned
the second RedLINK Challenge finalist slot for Scott Olson, owner
of L&O Heating and Air Conditioning in Simi Valley, California. His
story was told in the NewS.
virginia contractor Profits through Packaging PrestigeJames River Air Conditioning company
Owner Hugh Joyce of
Richmond’s James River Air
conditioning company uses
Honeywell RedLINK products
— in this case, the Prestige®
thermostat — to help his customers get total home comfort and
energy savings. This third RedLINK Challenge finalist story was
featured in the NewS.
South carolina contractor Gets a Fast Break with RedLINKcool care Heating and Air Inc.
when a local school needed a
new way to control its eight rooftop
units — without running any new
wires — cool care Heating and Air
installed eight Prestige thermostats
and, using the convenient USB
flash drive programming option, set up all eight in less than 10
minutes. the entire installation took less than two hours. this fourth
RedLINK Challenge finalist story will soon be featured in The NEWS.
VOTE NOW FOR THE GRAND PRIzE WINNERThe selection of the RedLINK Challenge Grand Prize Winner is coming down to the wire, and Honeywell wants
you to help. visit www.forwardthinking.honeywell.com to see the choices and cast your vote for the winner.
Grand Prize Finalists
$5,000 RewaRd Get your face on more than a poster when you take the RedLINK Challenge. You could pocket a $5,000 reward and get some positive publicity for your company
when you share your experiences with Honeywell RedLINK products. Telling your
stories at www.forwardthinking.honeywell.com/redlinkchallenge could make you
a legend in your own time. A winning installation will be chosen each quarter to be
featured in a trade publication, and the RedLINK Installation of the Year will receive
$5,000 worth of RedLINK products.
Be featuRed IN aN ad —pLus RedLINK pRoduCts WoRth $5,000 win
take the RedLINK™ Challenge
HoM489-2 redLink Flyer.indd 1 2/23/09 1:31:16 PM
contractors across North America have answered the call for RedLINK™ Success Stories. congratulations to our four finalists — who are now in the running to be the Grand Prize Winner — and thank you to all of our entrants.
check out their full stories at www.forwardthinking.honeywell.com/redlinkchallenge
$5000GrandPrize
Stay connected with the latest forward-thinking innovations at www.forwardthinking.honeywell.com
• Complete information on Honeywell innovations – All product categories – Includes an ever-growing RedLINK™ Library
• Training through online modules, Homes University, eLearning Live, TrueSTEAM™ tune-Up and more
• Literature downloads that help you: – Sell — Product brochures and sell sheets – Train — Demos, fAQs and training modules – Install — Installation and owner’s manuals – Promote — Photography and promotional
pieces
Honeywell helps you stay out in front of the competition by delivering leading-edge product innovations. But the forward thinking doesn’t stop with products. Honeywell supports you with an industry-leading residential products resource at www.forwardthinking.honeywell.com.
always thinking ahead
50-1492 PMJanuary 2010
© 2010 Honeywell International Inc.
stay up-to- date
connections 01. 2010