Connecting Your Business to the Cloud - Connecting Your... · 2013-03-19 · •SaaS = Software as...
Transcript of Connecting Your Business to the Cloud - Connecting Your... · 2013-03-19 · •SaaS = Software as...
Connecting Your Business to the Cloud
Jeff Coomans
Sr. Manager – New Product Development
Hawaiian Telcom
Agenda
• What is the Cloud?
• Top Cloud Apps
• How Do I Get Started?
• Examples
Business Benefits
Migration Strategies
Disclaimer
Hawaiian Telcom does not specifically endorse
any of the companies mentioned in this
presentation.
• SaaS = Software as a Service
– Software and applications to run
business operations over a network.
• PaaS = Platform as a Service
– A software platform that allows
developers to write applications that
run in the cloud.
• IaaS = Infrastructure as a Service
– Renting shared computing
infrastructure, such as servers, storage,
processing capacity, databases or
networking
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Cloud Definitions Cutting through the Confusion
SaaS
PaaS
IaaS
Perceived Cloud Benefits
54%
We will save money
53%
54%
54%
47%
We will be more productive
53%
54%
46%
40%
We will be more flexible
44%
43%
39%
33%
We will be more innovative
33%
36%
33%
27%
We will be more responsive
24%
23%
28%
2-10
11-20
21-50
Total
Employees
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• Eliminate Upfront Hardware/Software Costs
• Lower Ongoing Costs (Install & Support, Power, etc.)
• Avoid Technology Obsolescence Cost
• Improved Availability (“Always On”)
• Greater Accessibility (Desk, Home, Mobile)
• Improved Functionality Productivity
• Add New Services Quickly
• Expand/Contract on Demand Scalability
• Keep the Business Running During Outages
• Recover Cleanly and Quickly from Significant Events
Business Continuity & Disaster Recovery
• Benefit from a Service Provider’s “Defense in Depth”
• Reduce Internet Footprint Security
Cloud Benefits
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Cloud Adoption
Current Adopters
Next Wave (2-3 Years)
Total Using Cloud (3 Years)
Nonadopters
25% 41% 53% 58% 60%
51% 42% 32% 29% 31%
76% 82% 85% 87% 91%
24% 17% 15% 13% 10%
2-10 11-25 26-50 51-100 101-250
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Top Cloud Apps Top Services Currently Deployed
• Unified Communications
– Voice
– Instant Messaging
• Online Backup
Up and Coming
• File Sharing / Collaboration
• Web Conferencing
• Project Management / CRM
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How Do We Get There?
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Cloud Checklist
Implement • Cut-over • Training (End-User and
Admin)
Manage • Ongoing Moves, Adds,
Changes • Metrics & Reporting
Engage a Managed Services Professional to Plan & Design • Which App. First? • What are my Business
Requirements? • Migration Strategy
Choose a Vendor(s) • Free vs. Paid • Public vs. Private • Terms of Service / SLA
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Example: Email Plan & Design
• Business Needs • Client Support (PC, Mobile, etc.) • Functionality (Calendar, Anti-Spam, etc.) • Synchronization • Storage Space • Security & Regulatory Compliance
• Bandwidth Requirements
• Approx. 1-7 Kbps of peak usage/user
• Migration Strategy • Clean Up Current Directory Information
(Meta Data.) • Archive/Migrate Old Messages • Update MX Record
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Example: Email Choose a Vendor
• Free vs. Paid • Remember, if it’s free, you are NOT the
customer!
• Public vs. Private • Just for me, or shared? Security level
and/or compliance usually decides
• Terms of Service / SLA • Availability SLA • Performance SLA • Data Ownership • Contract Termination • Response / Repair Times
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Example: Online Backup Plan & Design
• Business Needs • Platform Support (OS, Server, Client) • Functionality (Automated, Incremental,
etc.) • Encryption (TNO) • Storage Space • Security & Regulatory Compliance • Recovery
• Bandwidth Requirements
• App. Configurable?
• Migration Strategy • Client Selection • Data Selection (Full, Partial, etc.) • Seeding
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Example: Online Backup Choose a Vendor
• Free vs. Paid • Remember, if it’s free, you are NOT the
customer!
• Terms of Service / SLA • Availability SLA • Performance SLA • Data Ownership • Contract Termination • Recovery Times • Overage (Usage)
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QUESTIONS?