Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at...

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Paul McDonald - Product Lead

Transcript of Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at...

Page 1: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013

Paul McDonald - Product Lead

Page 2: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013
Page 3: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013
Page 4: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013
Page 5: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013

Long questionnaires result in lower response rates.Effects of Questionnaire length on Participation and Indicators of Response Quality in a web survey (Galesic, Bosnjak 2009)

Page 6: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013

Long questionnaires lead to reduced response quality and increased straightliners.Effects of Questionnaire Length on Response Quality(Herzog, Bachman 1981)

Page 7: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013

Matrices/grid formats introduce measurement error and are more difficult for respondents.Presentation of a Single Item versus a Grid: Effects on the Vitality and Mental Health Scales of the SF-36v2 Health Survey (Callegaro, Shand-Lubbers, Dennis 2009)

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Page 9: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013
Page 10: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013
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Page 12: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013
Page 13: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013
Page 14: Connecting the Dots: How Google is Reinventing the Survey by Paul McDonald of Google - Presented at the Insight Innovation eXchange North America 2013

1,000,000,000Android devices

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How can I take advantage of Google's technology?

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Clients: DIY Research Platform

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Clients: Website Satisfaction

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Research Firm/Supplier: Whitelabel

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Research Firm/Supplier: Whitelabel

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http://g.co/consumersurveys