CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf ·...

26
CANADA’S LEADING PREPAID LONG DISTANCE SERVICES PROVIDER CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS

Transcript of CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf ·...

Page 1: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

CANADA’S LEADING PREPAID LONG DISTANCE SERVICES PROVIDER

CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS

Page 2: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

WE UNDERSTAND OUR CUSTOMERS’ NEED TO COMMUNICATE.

COMMUNICATION IS HUMAN NATURE

WE AIM TO MAKE A DIFFERENCE IN THE MARKET & DEFINE THE

FUTURE WITH OUR INNOVATIVE SOLUTIONS

OUR MARKET LEADING CREATIVITY HAS LED

OUR BUSINESS TO WORLD-WIDE GROWTH

GROUP OF GOLD LINE

Page 3: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE - Philosophy

Established in 1993, Gold Line presently employs over 250 individuals

The Group of Gold Line is comprised of four divisions that cooperatively compliment each other

The largest provider of prepaid long distance calling cards in Canada, serving 70% of the market

Currently providing over one billion minutes of long distance calling per month

The only company of its kind in North America that retains complete ownership and control of all aspects of its business

Over 100,000 points of sale across North America

Constantly provide new and innovative services to respond to fast changing consumers’ demands Maintain a consistent combination of

High quality communications Low cost products Outstanding Customer Service

Provide user-friendly and easily accessible services

Page 4: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE - Philosophy

1993 Gold Line established after extensive research of the North American tele communications market revealed a need for alternatives to incumbents carriers

1994 Gold Line signs agreement with MTC as a master affiliate to resell “call-back” telephony services worldwid Gold Line establishes sub-agents inEurope and South America

1997 Gold Line acquires first telephony switch to enable the sale of prepaid calling cards Establishes 3500 square foot offices and becomes a facilities based reseller

1999 Gold Line accumulates 7 Voice Ware and 2 Excel telephony switches Gold Line moves operations to a 40,000 square foot facility in Richmond Hill, Ontario

2000 Gold Line purchases a Siemens EWSD Carrier Class Switch

2004 North America’s leading provider of prepaid long distance services

2005 Group of Gold Line purchased and installed Sonus Class 4/5 NGN IPSwitch.Group of Gold Line purchased and installed Pactolus IP prepaidand postpaid billing system Group of Gold Line purchased and installedVoice over Broadband (VOBB) Class 5 switch

2006 Group of Gold Line signs a contract with Canada’s second largest cablecompany, SHAW Cable and TV Cable (Ecuador’s second largest cablecompany) to provide worldwide long distance services through Gold Line’s Voice Over IP network

2007 Group of Gold Line signs a contract with second largest cable company in Ontario “Cogeco Cable” to provid long distance services through GoldLine’s VOIP network

Page 5: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

NATIONAL ACCOUNT PARTNERS

Group of Gold Line’s sales and marketing initiatives, coupled with our impressive distribution model, have set the standard for product recognition and awareness in the prepaid card industry. With over 100,000 points of sale across North America, many including national chain organizations, Gold Line products are always readily available to their loyal customers.

Page 6: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

LeasexLeasexLeasexLeasex

Telemanagement

TMTM

Page 7: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

Engineering, research and development division Cisco-powered data centre and Siemens EWSD carrier-class switches 60,000 ports, capacity to terminate a billion minutes per month Over 1,000 dedicated T1s to major Canadian and international destinations Originate calls from over 60 countries Direct and international private lines to more than 20 countries Least-cost routing through 60 major international carriers Toll free access service from more than 30 countries

We are now connected to an exchange company that allows us to buy and sell to over 360 different telecom carriers around the globe. We can instantly increase our traffic to certain des-tinations by simply posting our buy or sell rates and getting offers from any one of the 360 carri-ers. Traffic can be picked up and or sent within a 4 hour maximum time frame. This gives us a direct opportunity to quickly exchange traffic!

We have recently created a new report that allows us to be notified (via email/text messaging) of any anomolies in our voice traffic patterns. The report sends us any destinations whose qual-ity measurements go below our minimum threshold parameters. Therefore, if our route to any given destination goes below our minimum allowed ASR (answer seizure ratio) or ALOC (avg length of call), we will be notified of this dip in quality and will close the problem route. This helps maintain a high quality of service.

Our new purchase of IP switching has also allowed us far more flexibility to connect to many more world wide carriers. Also, with the possibility of having direct connections to these carri-ers, latency will decrease and quality will increase on our lines. Furthermore, with the new tech-nology on the IP switch, connectivity will be simpler, faster and more efficient!

GROUP OF GOLD LINE

Page 8: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GROUP OF GOLD LINE

Alaska TelecomAllstreamArbinetBellCallTradeCentennialChina MotionDanisatDialMExFibrenetGolden TelecomIBasisMalaysia TelecomNetSunNew Zealand Telecom

Some of Gold Line International Carriers:

PLDTPrimus UKQwestRussTelSprint/RogersSwissFoneTDCTeleglobe TelusTricomT-Systems/Deutsche TelecomUUNet MCI USAViniculumZig Zag

Page 9: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GROUP OF GOLD LINE

GOLD LINE TELEMANAGEMENT INC.

North America’s largest prepaid long distance service provider Terminates over one billion long distance minutes/month worldwide Full sales and marketing divisions including over 250 employees and a worldwide network of value added resellers Over 100 Gold Line and private label brands are distributed to over 100,000 points of sale worldwide

Headquarters

Western Canada Office

Telemanagement

TMTM

Page 10: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GROUP OF GOLD LINE - Minutes

Annual Minutes

Year

Min

utes

1,250,000,000

1,000,000,000

750,000,000

500,000,000

250,000,000

100,000,000

10,000,000

1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Page 11: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GROUP OF GOLD LINE

Serves the group’s call centre requirement with 7 days x 24 hour service in 9 languages 120 integrated work stations equipped with individual process management systems Multi lingual CSRs provide support in: English, French, Spanish, Korean, Mandarin, Cantonese, Urdu, Farsi, Greek, Vietnamese, Italian, Arabic, Russian and Turkish Customized call answering to meet all client requirements 80% of calls are answered within 60 seconds With the recent migration of our customer care service to the voice over IP network, we are now capable of providing services internationally in any required language.

TELERESOLVE INC.

Page 12: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GROUP OF GOLD LINE

In house design studio Pre-press facilitation Heidelberg Speedmaster SM74 40” press High speed laminating machinery operating at 3000 sheets per hour High speed UV coating Fully automated die-cutting press, finishes cards at 18000 per hour Fully automated self diagnosing stamping machines apply PINS and scratch panels at a rate of 35000 per hour MAGMASTER magnetic stripe hot foil stamp applicator PROFOLD magnetic stripe reader, writer, encoder and printer Complete Web-to-Print solutions now enable our customers to design online, order & receive print material worldwide through recently launched www.GLprint.com.

CARD EXPRESS PRINTING INC.

Page 13: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GL Products

Page 14: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE PRODUCTS - GLWiz

Page 15: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE PRODUCTS - GLNumber

Page 16: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE PRODUCTS - GLMobility

Page 17: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE PRODUCTS - GLPrint

Page 18: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE PRODUCTS - GLPhone

Page 19: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE PRODUCTS - GLPrepaid

Page 20: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE PRODUCTS - Rechargeable Long Distance Service

Dial around service with international origination

Easy access – only two-stage dialConnect up to 8 lines - cellular, home, office etc (=>active lines)Used from anywhere in the world with a worldwide PIN# On-line detailed monthly billing Recharge by phone, online, or automatically if pre-approvedBonus when referring a new customer No expiry date, fully refundable

Dcall / iDcaller

Page 21: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

Prepaid Phone Card

$10

GOLD LINE PRODUCTS - Promotional card

An effective and powerful branding tool, helping boost salesand brand recognitionIncrease repeat business by expressing appreciation towardcurrent or prospective consumerCan be “tailored” made to suit all particular needs

The Erb Group of Companies• New Hamburg • Baden • Barrie

• Elverson • Montréal • North Bay• Ottawa • Toronto • Thunder Bay

• Trenton • Winnipeg

www.erbgroup.com1-800-665-2653

20 Minutes Free Long Distance - 20 Minutes Free Long Distance - with our compliments!with our compliments!Canada/U.S.A. See other side for details.

ENABLING YOUR SUCCESSWITH ALLSTREAM WHOLESALEWITH ALLSTREAM WHOLESALE

Page 22: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

GOLD LINE PRODUCTS - Private Label

Western Union Gold Card to enjoy savings and rewards today

One Card Does It All:

It’s a Rewards Card!long distance Phone Time AND Reward Points

It’s a Prepaid Phone Card!purchase long distance minutes at special low rates---and pay no Western Union service fee

It’s a Convenience Card!special Fast Form saves time at the counter

One Card to earn Phone Time and Reward Points on every qualifying transaction!

Western Union Rechargeable Prepaid Long Distance Phone Cards

Page 23: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

ADVERTISING SUPPORT

Gold Line products are advertised in local and national media:

Page 24: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

ADVERTISING SUPPORT

Page 25: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

THE FUTURE

Gold Line long distance services hold the top position in the Canadian market

Gold Line continuously seeks new and creative ways to develop our business

Gold Line continues to increase creative strategies for the development and marketing of telecom products investing them with new value added benefits and communication services

FUTURE IS GOLD LINE

Page 26: CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONSgroupofgl.com/documents/GL-Presentation.pdf · CONNECTING PEOPLE GLOBALLY THROUGH TELECOMMUNICATIONS. ... 2000 Gold Line purchases

180 West Beaver Creek Road, Richmond Hill, ON, Canada L4B 1B4Tel. 905.709.3570 Toll free. 1.800.803.4410

Fax. 905.709.2135

www.groupofgold l ine .com