Connected Health - Cisco...Towers Watson 2011 Global Medical Trends Over the past decade, have risen...
Transcript of Connected Health - Cisco...Towers Watson 2011 Global Medical Trends Over the past decade, have risen...
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Riyadh, KSA
February 4, 2013
Connected Health Increasing quality & reach in Healthcare
through the “Network”
Cem YENER
Healthcare Business Development
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 2
Topics
• Challenges of Healthcare Providers
• Approach to Connected Health Build-Up
• Cisco Healthcare Architecture Overview
• Cisco Healthcare Solutions Portfolio
• Connected Health Summary
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 3
Towers Watson 2011 Global Medical Trends
Over the past decade,
have risen
than wages in the US
Globally, about
people suffer
annually
while are pushed
the
due to the cost of healthcare
In ,
the of
the rate of
Source: 2009 NHE projections Source: World Health Organization
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 4 EDCS-962044 (7/11)
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 5 EDCS-962044 (7/11)
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 6
of health leaders surveyed put
PATIENT EXPERIENCE among
their TOP FIVE PRIORITIES
of patients indicated they would be
willing to SWITCH HOSPITALS FOR
A BETTER PATIENT EXPERIENCE
Source: HealthLeaders Media Council: The New Patient Experience Imperative Source: HealthLeaders Media Council: The New Patient Experience Imperative
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 7
of doctors use MOBILE DEVICES at work BREACHES OF PATIENT PRIVACY
have occurred over the past two years
Source: Information Week Source: American National Standards Institute
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 8
people LACK ACCESS to
health care systems
Source: Population Reference Bureau: Improving the Health of the World’s Poorest People
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 9
of healthcare organizations use the CLOUD plan to in the FUTURE
Source: Information Week Healthcare IT 2012 Priorities Survey Source: Information Week Healthcare IT 2012 Priorities Survey
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 10
Policy,
Business,
Legal &
Fiscal
Context
Business
Capabilities
Required
Leadership,
Competency
Governance
Technology
changes
Business
Architecture
Blueprint
Source: Cisco IBSG
A Strategic Approach
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 11 EDCS-962044 (7/11)
Criteria for Success….. Working Together
Acute, Surgery, Retail
Pharmacy, Nursing Home…
Data Centre
Mobile Health & Care
Worker, Expert
on Demand…
Patient & Carers,
At home, work, mobile
Source: Cisco IBSG
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 12 EDCS-962044 (7/11)
Criteria for Success…
Importance of information
Importance of collaboration
Importance of innovation
Acute, Surgery, Retail
Pharmacy, Nursing Home…
Data Centre
Mobile Health & Care
Worker, Expert
on Demand…
Patient & Carers,
At home, work, mobile
Source: Cisco IBSG
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 13 EDCS-962044 (7/11)
Criteria for Success… Build an Innovation Platform
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 14 EDCS-962044 (7/11)
Switzerland Netcare project
The vision
• Pharmacy as a future point-of-care
Challenges
• Shortage of regular doctors – cities as well as in remote areas
• Out of hours and weekend treatment only in emergency
Results
• Strong collaboration
• Helsana (Insurance company)
• Medgate (established Telemedicine Provider)
• Swisscom (Service Provider)
• Cisco (Technology Provider)
• Pilot project with 200 pharmacies in different locations in Switzerland
• Implementation of medical devices to measure vital-signs and clinical HD-cameras planned as next steps
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 15 EDCS-962044 (7/11)
Cisco Healthcare Architecture & Solutions Overview
Storage
Core
Architecture Collaboration
Compute Network Storage Data Center
Data Center
Core
Infrastructure
Technology
Solutions
BioMed NAC
BYOD MDES Remote Expert &
Telehealth
Clinical
Applications
Context Aware
Healthcare
PACS HIS/HIT EMR/EHR
Borderless Network
Consumers
Hospital
Staff Administrator Patient Clinicians
Digital Signage
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 16 EDCS-962044 (7/11)
Three Solution Portfolios. One Secure Foundation
Cisco Medical-Grade Network
Care-at-a-Distance and Clinical Workflow
Compliance and Medical Device Management
Continuing Health Education and Business
Collaboration
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Cisco Public © 2010 Cisco and/or its affiliates. All rights reserved. 17
Care-at-a-Distance Solutions
Deliver better care and wellness whenever and wherever
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 18 EDCS-962044 (7/11)
Care-at-a-Distance Use Cases
Tele-health/ Tele-medicine
Tele-radiology
Mobile Care & Natural Disaster
Translation Services
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Cisco Confidential
© 2010 Cisco and/or its affiliates. All rights reserved.
EDCS–962025 19
• Combine HD video, audio, and data
• Expand secure access to healthcare
• Reach underserved communities
• Involve scarce experts
Cisco HealthPresence
Inclusive, immersive collaboration between
doctors, patients, and specialists
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 20
VIDEO • Insert “02. St. Joseph Health System introduces Telehealth”
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 21
VIDEO • Insert “03. MY Health-e-Schools Video 112903025”
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 22
VIDEO • Need to download and insert the video at the following URL
• http://minnesota.cbslocal.com/2012/04/05/a-tour-of-medtronics-hospital-of-the-future/
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Hong Kong-Sichuan Rehabilitation Center
Psychological Counselling Centre
Huaxi Hospital Chengdu Chengdu People’s Hospital Prince of Wales Hospital Hong
Kong
Mobile Clinics Hand-held devices
Rehabilitaton and Psychological
Counselling Centre
Rehabilitation Centre
Rehabilitation Centre
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 24
VIDEO • Insert “05. Cisco Delivers Remote Healthcare in China”
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Cisco Public © 2010 Cisco and/or its affiliates. All rights reserved. 25
Clinical Workflow Solutions
Streamline Workflows and Improve Communications Across Healthcare Teams
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 26 EDCS-962044 (7/11)
Clinical Workflow Use Cases
Priority Assignment &
Follow-up
Asset & Patient
Tracking
Proximity-Based Care
Pre-diagnosis & Central Routing
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 27 EDCS-962044 (7/11)
Cisco Context Aware
• Manage medical equipment, hospital beds and controlling assets
• Issue patient location alerts and cost-effectively locate staff
• Reduce waste with condition alerts
BUSINESS VALUE
Context-Aware Healthcare Improves Clinical Processes with Real-Time Resource Location Information and Access to Environmental Information to Help Provide an Optimal Patient
Experience
Asset Management
Equipment Maintenance
Condition Monitoring
Patient and Staff Safety
Patient Flow
Asset, Patient, and Staff Visibility
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 28 EDCS-962044 (7/11)
Process Improvement: Nottingham H@N
Repeat if line busy
Repeat if line busy
H@N allocates task
while on ward
(logged)
Ward enters
task
(logged)
Doctor
accepts task
(logged)
Doctor
Completes task
(logged)
New H@N System
Ward pages H@N
H@N calls Ward
H@N pages doctor
Doctor Calls H@N
H@N allocates task & logs
Doctor Completes Task (not logged)
H@N logs task
Old H@N System
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 29
VIDEO • Need to insert “06. Nottingham - Nervecentre Cisco BIG Final”
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Compliance and Medical Device Management Solutions Reduce ongoing cost while improving day-to-day productivity
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 31 EDCS-962044 (7/11)
Compliance and Medical Device Management Use Cases
Compliance and Data Security
Bio Med NAC
Interoperability Mobility
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 32 EDCS-962044 (7/11)
Cisco BioMed NAC (Network Access Control)
Securely Connecting Medical or Non-Medical Devices on a Single Network
• Leverages existing network infrastructure
• Reduces overall operational expenses
• Improves and optimizes care delivery
• Improves patient and staff experience
BUSINESS VALUE
Cisco Biomed Network Admission Control (NAC) Is an Effective Way for Hospitals to Automate the Process of Connecting Biomedical, IT, and Guest Devices to the Network, Eliminating a Time-
Consuming Manual Process
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 35 EDCS-962044 (7/11)
Medical Data Exchange (MDES) Health Information Exchange (HIE)
Cisco AXP
Network Module
Cisco ISR
Router
Start with a single HC entity and scale up to large international projects
Keep data locally but everywhere accessable with all needed security
Unique solution with an IHE based hierarchical Patient Index (MPIX)
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 36
Klinikum Wels-Grieskirchen
• Improve quality of care by providing access to patient-centered data
• Supply information to authorized personnel where and when needed
• Combine complex patient indexes from two different organizations
• Medical Data Exchange Solution to provide collaborative tools for cross-facility communication
• Platform for application integration
• Application software for tabulating disparate patient data
• Enabled standards-based interoperability between disparate systems
• Increased staff productivity and efficiency
• Created a modernized, flexible, and easy-to-use interface to patient data for doctors and nurses
BUSINESS
VALUE
CHALLENGE SOLUTION
Improves Access to Patient Records
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 37
MDES eHealth Reference, Austria
Patient Master Data
Discharge Information, Laboratory and
Radiology Findings
NÖ ELGA Web-Portal
Picture
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MDES eHealth Project, Geneva/Switzerland
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Cisco Public © 2010 Cisco and/or its affiliates. All rights reserved. 39
Health Education and Collaboration Solutions
Collaborate to innovate using video for R&D, sales and marketing, manufacturing supply chains, corporate functions, and more
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 40 EDCS-962044 (7/11)
Health Education and Business Collaboration Use Cases
CME Certification Education and
Employee Communication
Research Trials Training and
Administrative Communications
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 41 EDCS-962044 (7/11)
Germany, Poland, Sweden: Pomerania
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Cisco Public © 2010 Cisco and/or its affiliates. All rights reserved. 42
Innovative partnerships and technologies that empower care team collaboration and business efficiency to drive quality outcomes
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 43
Healthcare Services Exchange Portal
CHP Imaging ESB
Cisco Collaboration Suite
Telemedicine
SSO to all
applications
(Secure)
ePrescribe
Medical Records
Add an HSX Service
Billing
Claims
Eligibility
Imaging
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 44
What Are Your CURRENT INITIATIVES?
Provide to improve
quality and access to care
Provide and support for clinicians
Manage and more effectively
Move datacenter and/or services to the
Improve the
Control and mitigate data loss and patient privacy issues
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 45
CISCO TECHNOLOGY ENABLES HEALTHCARE TO IMPROVE QUALITY OF PATIENT CARE
Cisco in Healthcare
CISCO TECHNOLOGY IS IMPROVING ACCESS TO CARE
VIDEO COLLABORATION IS CHANGING THE PATIENT EXPERIENCE
CISCO TECHNOLOGY PROVIDES A SAFER ENVIRONMENT BY PROTECTING PATIENT PRIVACY AND DATA SECURITY
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Thank you.