Connected Devices - Collaborative User Experience

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We are now witnessing a trend in user behavior where user’s interactions with physical world and digital world overlap to create unique patterns of user experience in a collaborative world...

Transcript of Connected Devices - Collaborative User Experience

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Connected Devices Collaborative User Experiencewww.novel-ebiz.comStrategic Global User Experience Architecture and Design Series

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20142 Connected DevicesCollaborative User Experience

Designing for User Ecosystem: Physical, Digital, and Collaborative WorldsAddressing the next big thing in technology: Connected DevicesDefinition

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20143 Connected DevicesCollaborative User Experience

"Cyberspace is not a place you go to but rather a layer tightly integrated into the world around us" - Institute For The Future Definition

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20144 Connected DevicesCollaborative User Experience

We are now witnessing a trend in user behavior where users interactions with physical world and digital world overlap to create unique patterns of user experience in a collaborative worldDefinition

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20145 Connected DevicesCollaborative User Experience

What user experiences in physical world is cross-linked to digital world creating an overlapping space for collaborative user experienceKey point:Conceptual DiagramModel Concept and Design: Sushmita Dutt

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20146 Connected DevicesCollaborative User Experience

While watching a news event on television, viewers are often prompted to voice their opinion over the TV channels social media account (Facebook, Twitter, etc.) causing a shift in user experience from physical world to digital world and viceversa where User Context remains the same.User Context Example:

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20147 Connected Devices:Collaborative User Experience

Samsung devices work together, keeping user in sync with user contextsCase:Real World Example:

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20148 Connected DevicesCollaborative User Experience

Case:Real World Example:

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20149 Connected DevicesCollaborative User Experience

Case:Real World Example:

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201410 Connected DevicesCollaborative User Experience

Case:Real World Example:

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201411 Connected DevicesCollaborative User Experience

Case:Real World Example:

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201412 Connected DevicesCollaborative User Experience

Mirror the image on mobile --------Case:Real World Example:

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201413 Connected DevicesCollaborative User Experience

Sync Samsung devices to seamlessly share videos, photos, music and more.Case:Real World Example:

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201414 Extended ConnectivityCollaborative User Experience

Beyond DevicesUser gets connected to Multiple Technology Platforms on Single Sign-onOne Google Account for everything GoogleSign in to continue to GmailSign in to continue to YouTubeCase:

Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201415 Connected TechnologiesCollaborative User Experience

AdvantagesEase of Use andImproved Productivity

User gets connected to Multiple Technology Platforms on Single Sign-onWith a combination of technology, processes and IT intelligence, connected technologies deliver Consistent User Experience

Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201416 Connected TechnologiesCollaborative User Experience

Technical Architecture and Conceptual Model

Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 20142 Connected TechnologiesCollaborative User Experience

Technical Architecture and Conceptual Model

Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201417 Connected TechnologiesCollaborative User Experience

Technical Architecture and Conceptual Model Platform One EnvironmentRegistry RepositoryModel Service Exec.Data Mgmt. Mgmt. Mgmt. Mgmt. Service Bus

Platform Two EnvironmentUsersTransactionsCollaborationsProcesses Software SystemUser InterfaceUser ServicesBusinessResourcesService Bus Vertical Integration

UsersTransactionsCollaborationsProcesses Software SystemUser InterfaceUser ServicesBusinessResourcesService Bus Vertical Integration

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201418 Connected TechnologiesCollaborative User Experience

Are you in sync with your user needs for Connected Technologies?

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 201419 Connected TechnologiesCollaborative User Experience

With a combination of technology, processes and IT intelligence, collaborative User Experience delivers consistent and productive user experience with ease of use across multiple technology devices and platforms.Profile: Associate Director, Technology Novel-eBiz Information Architect: CareFirst BlueCross BlueShield Information Architect: SAP America Software Developer for Testing Microsoft

M.S. Information Systems M.A. Communications Workshop: PET in HCI

Author: Sushmita Dutt

Consultant , User Experience and Information Architecture for Web, Mobile and Hybrid Technology Platforms.

sushmitadutt@novel-ebiz.com

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