DXC Proprietary and Confidential March 10, 2020

Connected Bankas-a-Service

March 2020

Thrive on change

Bringing innovation to clients

for 60+ years

Serving nearly 6,000

private and public sector

enterprises across 70

countries

Our clients benefit from our

technology independence,

global talent, expertise and

extensive partner network

We are uniquely positioned to

lead digital transformations,

creating greater value for our

people, clients and partners

DXC Microsoft Business Applications is proud to be part of DXC

Technology, the world’s leading independent, end-to-end IT services

company. We guide clients on their digital transformation journeys,

multiply their capabilities, and help them harness the power of

innovation to thrive on change.

DXC Microsoft Business Solutions - Dynamics practice

1 team single global team for project

implementations

5technology companies

formed into one global

practice

Dynamics resources worldwide

2,450+

4,000+active dynamics clients

24 x 7 x 365unlimited support calls

follow the sun

95+%customer retention

rate

Microsoft certifications

1000+

#1largest independent Dynamics systems

integrator

Global partner of the year

5x

DXC expertise in financial services transformation

FS

Capabilities

• 47 Italian FSIs - Asset Management BPS

• Middle- and back-office outsourcing

• Securities management

• Share management

• Fondsdepotbank – DXC-owned bank in

Germany providing securities

management services

• Consulting

• Specialist in financial technology

solutions incl. Capital Markets

specialist division Excelian

• Integration

• Digital engineering

Business Process Services

In Capital Markets

LuxoftAcquisition completed 14th June 2019

Fixnetix

• Low latency trading,

market data and hosting

Investment Banking IT

Infrastructure Management

• Key account coverage

Management ConsultingAcquisition of parts of KPMG Consulting

• Advisory & digital transformation

(70 consultants)

London Markets

• JV between DXC, Lloyds and International

Underwriting Associations

• Premium Processing and Claims

Technical Processing

• Complex ecosystem

CustomersWho are my customers and what do I know about them?

Reduce cost of acquisition and servicing

InteractionsWhat interactions am I having with my customers via internal

systems, social media, other? Decrease turnaround times

SegmentsWhat types of segmentation information is available about

my customers. What new products and services can I offer?

Increase cross-sell ratio

External

FactorsWhat do your customers think about you? What do they say

about you and your services? Increase NPS

Business insight, better decisions = business value

Financial Services companies typically rely on various systems to service customers and employees, impacting on response times, costs and customer satisfaction.

How does a Financial Services business extend its reach and products, and grow its revenue and profitability, in a highly competitive and highly regulated market?

DataControlling access to the data; appropriate security

Core banking integration and moving data.

Time and

Cost to

Value

Combining data from multiple sources and turning the raw

data into valuable insight is time consuming and expensive.

Disruption/

Risk

Highly complex existing estate; heart of the business

Regulatory pressures involving manual systems and

processes; issues with accessing underlying data.

Scale

Future volumes unclear.

Significant new regulatory changes.

Keeping abreast of emerging technologies

What are the challenges?

Without the right

controls our business

will suffer.

Without innovation the

same is true!

Connected Bank-as-a-Service

*may vary depending on size and complexity

Timeframe* • Rapid deployment <12 months

Cost

• Initial free 1-3hr assessment

▪ Complete retail and commercial scalable banking solution including Core

System of Record (On-prem and/or in cloud)

▪ Exploits proven Azure AI and Machine Learning capabilities providing a

much greater insight into customer needs

▪ Manage all CX and UX interactions: B2B and B2C

▪ Service customer from a common platform across all device types

▪ Offering as a solution, ITO or BPO (all or part)

▪ Manage existing estate and migration to new

▪ Further extend to encompass DXC Cards and Cheque Clearing Services

Encourage innovation and drive business value

Personal

✓ Current Accounts

✓ Savings

✓ Credit Cards

✓ Mortgages

✓ Loans (Unsecured, Secured, Car, Overdraft)

✓ Payments

SME Business

✓ Business Cards

✓ Business Loans

✓ Business Accounts

✓ Business Deposits

✓ Payments

March 10, 2020 8DXC Proprietary and Confidential

All combinations supported

Transform products

9

Enabling Financial Institutions to Become Digital Leaders

People

Products

Operations

Customers

• 360/720 Degree Customer View

• Mobile Banker & Insurer Apps

• Unified Front End

• Biometric Authentication & Verification

• Face Recognition

• Digital Mortgages

• Digital Bank as a Service

• Digital Onboarding

• Digital FX

• Acquisition Through

Customer Touchpoints

• Development Through

Customer Insights

• Retention Through

Customer Satisfaction

• Loyalty Through

Customer Engagement• Paperless, SLA Driven, STP and Digital Processes

• Machine Learning Driven Actions

• AI Powered Optimization

Engage customers

Optimize operations

Empower people

March 10, 2020 10DXC Technology Proprietary and Confidential

What the branch

staff see

1

1

Putting CRM at the Heart of Digital Transformation

Commercial Loans

Collections

Home Loans

Auto Loans

Credit Cards

Personal Loans Branch Teller

Branch Seller

Branch Advisor

Signature Verification

Single Customer View

Customer Enrolment

Complaints & Service Requests

Sales & Prospect Management

Marketing, Campaign & Loyalty

Master Data Management

Contact Center AutomationContact Center Banking

Mobile Wallet

Kiosk & ATM Banking

Internet Banking

Mobile Banking

Digital Origination

Update your IT operating model to get ready for the ‘new normal’ – The delivery

options allow your organisation to define a solution that allows your business to

redefine your IT operations for the future

Slash costs by simplifying legacy systems, taking SaaS beyond the cloud, and

adopting robotics / AI – This is a SaaS solution which exploits Azure Artifical

Intelligence and Machine Learning capabilities throughout

Build the technology capabilities to get more intelligent about your customers’

need – Throughout the application extensive usage is made of Artificial

Intelligence to give a much greater insight into the customers needs

1

3

2

Top 6 Industry Priorities for 2020 Global

Report 2019

Top 6 Industry Priorities for 2020 Global

Report 2019

Prepare your architecture to connect to anything, anywhere – The solution is an

API architected cloud based service, designed to connect to anything, anywhere

You can’t pay enough attention to cyber-security – The solution is architected

with cyber-security built in as a fundamental consideration for all elements of the

solution

Make sure you have access to the necessary talent and skills to execute and win

– Both DXC and our Partners who are involved in the creation of the solution are

all world class organisations with highly qualified and experienced staff

4

6

5

Lead your business to

innovationLearn from experience

Why utilize Connected Bank-as-a-service?

Accelerate time to value

We help you become digital

leaders supporting the business in

its desire to innovate.

Leverage our knowledge and

investment in a pre-built integrated

solution available in Azure today

Stand up a new service in rapid

timeframes

Connected Bank-as-a-Service – Next Steps

Learn more | www.dxc.technology

Assess your digital strategy – Schedule a

workshop to discuss outcomes, business needs,

types of services, and overall strategic direction

1

2

3Plan a deep-dive session—Let DXC develop a

detailed Connected Bank-as-a-Service integration

plan to facilitate providing execution plan and

associated pricing.

Schedule a demonstration – Contact DXC

sales team.

DXC Data Centre

Tools

Client Data Centre

HRTalent, Payroll

Treasury

General Ledger

F&O

Clear Bank

BACs Clearing

BACs DD

CHAPSFaster

Payments

Reporting/Analytics

F&O/Power Platform

Doc Mgt(Content Manager)

API Gateway

Temenos T24

Loans Savings

VeriChannel

ContactCentre

Web

MobileChatBots

VeriBranch

Branch Teller

Advisor Seller

VeriTouch

CrossSell

Next Best

ActionMarketing

Campaigns

Complaints

CustomerInsights

ServiceMgt

VeriLoans/ VeriSavings

Loans Scoring

Mortgage

CRM – MS Dynamics

Agencies

Equifax

Experian

Bloomberg

Customers Branch Staff HQ StaffDXC BS Managed Service Offering or BPO

MortgagesAgents

Azure

Mortgages (MSO)

VeriConnect

Aggregators

HQ Staff

Doc Mgt(Content Manager)

Savings

Regulatory Staff

Azure

KYC / AML/ Reg Rpt

(Fenergo)

Mortgage CurrenttAccount

Thank you.

About DXC TechnologyDXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on

change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and

public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful

next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com.

March 10, 2020 18DXC Proprietary and Confidential

Example 1

Client decides to run:

• channels in the cloud,• Core within client DC,• contact centre as a BPO• and clearing through

existing clearing bank

March 10, 2020 19DXC Technology Proprietary and Confidential

What the

customers see