Upright VacuumCleaner by HOOVER

Congratulationson your purchase!

®

This product was designed foreasy assembly (see page 3)www.hoover.com

ENGLISH ➜ pp. 1-11

ESPAÑOL ➜ pág. 13-19

FRANÇAIS ➜ p. 21-31

Owner’s Manual

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Thank you for choosing a HOOVER product.Please enter the COMPLETE model and serial numbers in the spaces provided.

The numbers are located on the back of your cleaner

Model_________________________________________

Serial number_________________________________________

Hint: Attach your sales receipt to this owner ’s manual. Verification of date of purchase may be required for warranty service of your HOOVER product.

ContentsAssembling Cleaner ..........................3-4Carton Contents ....................................3Cleaner Descriptions ............................4How To Use ........................................4-6

Cleaning T ools ..................................6Carpet Height Adjustment ................5Custom Control ™ Switch ................4

If You Have a Problem ........................10Clearing Blockages ........................11

Important Safeguards ..........................2Lubrication ..........................................10Maintenance

Authorized Service ..........................11Cleaning Filter ..................................7Changing Filter Bag ..........................7Replacing Powered Hand T ool

Agitator Brush Roll ........................9Replacing Power Hand T ool Belt ....9Replacing Edge Groomers ..............8Replacing Headlight ......................7-8

Thermal Protector ..............................10Warranty ..............................................11

Important SafeguardsWhen using an electrical appliance, always follow

basic precautions, including the following:READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE

Warning: To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.• Close supervision is necessary when any appliance is used by or near children.

Do not allow vacuum cleaner to be used as a toy or to run unattended at any time.• Keep hair , loose clothing, fingers, feet and all parts of body away from openings,

rotating agitators and other moving parts. Do not operate cleaner in bare feet or when wearing open toe shoes or sandals.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use to pick up flammable or combustible materials such as gasoline or fine wood sandings or use in areas where they may be present.

• Avoid picking up hard, sharp objects with the cleaner . They may damage the cleaner and the bag.

• Always turn off this appliance before connecting or disconnecting hose.• Do not use without dust bag or filter in place. Change bag frequently when picking

up very fine materials such as powder . • Use extra care when cleaning on stairs.• Do not put any object into openings. Do not use with any opening blocked; keep

free of dust, lint, hair , or anything that may reduce air flow .• Do not pull or carry by cord, use cord as a handle, close door on cord or pull cord

around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

• Always disconnect cord from electrical outlet before servicing the cleaner .• Unplug cleaner when not in use. T urn off all controls before unplugging.• Do not unplug by pulling on cord. T o unplug, grasp the plug, not the cord. Never

handle plug or appliance with wet hands.• The use of an extension cord is not recommended.• Do not use with damaged cord or plug. If appliance is not working as it should, has

been dropped, damaged, left outdoors, or dropped into water , take it to a Hoover Factory Service Center or Authorized Hoover W arranty Service Dealer (Depot).

• Use vacuum cleaner only for its intended use as described in the instructions. Use only attachments recommended by The Hoover Company; others may causehazards.

Save these instructions!

© 2004 The Hoover Company

www.hoover .com

Review this manual beforeoperating cleaner

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SERIALNUMBER

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1. Assembly

If you need any assistance:Visit our website at www.hoover .com . Click on the “Service” button to find the service outlet nearest you ORCall 1-800-944-9200 for an automated referral of service outlet locations (U.S. only) ORCall 1-330-499-9499 to speak with a representative in our Consumer Response Center.

Please do not return this product to the store.

Carton contents

Empty carton. Find the parts shown abovebefore disposing of packing materials.

A. Handle section

B. Cleaner body

C. Hose holder

Continued ➜

1-1

A

C

B

Accessories

D. Hose

E. Dusting brush

F. Furniture nozzle

G. Powered hand tool

H. Extension wand

I. Crevice wand

The accessories are packed on thecleaner.

F

G

H

E

D

1-2

I

1-4

Remove cardboard (A) and fourscrews from handle section. Discardcardboard, but keep screws forassembly (Figs. 1-6 and 1-7).

Cleaner Assembly

Snap tabs on hose holder (B) intoholes on handle section.

A

B

1-3

Slide handle section onto back ofhandle.

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Remove label (C) from Custom Control™ switch.If label has come off duringassembly , make sure switch is inOFF (down) position before plug -ging into electrical outlet.

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1. Handle2. Custom Control ™ power

switch3. Custom Control ™

indicator4. Tool cover5. Dusting brush6. Powered hand tool7. Furniture nozzle8. Bag container9. Bag container handle10. Final filter11. Three position handle

release pedal: step onlever to lower handle tooperating or low positions.

12. Nozzle control knob:slide knob to correct set-ting for height of carpetbeing cleaned.

13. Furniture guard14. Headlight15. Edge groomers16. Hose17. Carry handle/Hose

holder18. Cord hooks: wrap

cord around hooks forstorage. The top hookrotates right or left foreasy cord release.

19. Extension wand20. Crevice wand: stores

in wand.

C

2-1Cleaner description

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2. How to use

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The assembled cleaner will look like the drawing.

Operate cleaner only at voltage specified on data plateon bottom of cleaner .

This cleaner is intended for household use.

Polarized plug To reduce the risk of electric shock, thisappliance has a polarized plug (oneblade is wider than the other). This plugwill fit in a polarized outlet only one way. If the plug does not fit fully in the outlet,reverse the plug. If it still does not fit, contact a qualified electrician to install theproper outlet. Do not change the plug inany way.

Custom Control™switchPlug cord into electrical outlet.

1-8

Place hose on holder.Push screws into holes on back ofhandle (Fig. 1-6) and hose holder(Fig. 1-7).Tighten screws securely with aPhillips screwdriver.

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A

CARPET setting - turns brush rolls ONfor cleaning carpets and rugs. (Brushrolls will automatically stop turning whenhandle is raised to upright position.)BARE FLOOR setting - turns brush rollsOFF for cleaning hard surface floors.

Brush roll automaticshut-offIf something gets caught in the brushrolls, the cleaner will automatically turnoff.Slide the ‘Custom Control’ switch to OFF.Unplug the cleaner.Remove obstruction from brush rolls andcontinue cleaning.

5Continued ➜

Carrying cleanerUse the carrying handle to lift thecleaner.

Do not lift cleaner using bag container handle (B).

Handle positionsThe handle of your cleaner has threepositions; upright for storage and whenusing cleaning tools; operating posi -tion for general operation on carpetand floors; low for reaching under lowfurniture. Step on handle release leverto lower handle.

Transporting cleanerPut handle in upright position. Tilt clean-er back on rear wheels. Push forward.

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B

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Handle positionFor ease in sliding knob, place handlein the upright position and tilt cleanerbackward.

SettingsFor maximum cleaning performance, the following carpet height settings arerecommended.

Lowest setting: for bare floors and alltypes of carpet

Note: If the cleaner is difficult to push,slide knob to the next higher setting.

Higher settings: for very deep pile carpetwhere easier pushing effort is desired,while maintaining good cleaning perfor-mance.

Carpet heightadjustmentThe cleaning of carpet and rugs takesplace at the nozzle (C).When it is necessary to raise and lower thenozzle for various carpet pile heights, slidethe nozzle control knob (D) to the desiredsetting.

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CD

2-7

Cleaning lightweightflexible rugsStand on one end of rug and movecleaner toward other end or edge. Before reaching edge, push down onhandle. This will lift up the nozzle (frontof cleaner) and will prevent rug fromclinging to cleaner. Continue to lift upnozzle so that when you have reachedthe edge, it is completely off the rug.Move cleaner back to start again, lowernozzle, and use only forward strokes.

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Edge cleaningSpecial edge groomers are provided onboth sides of the nozzle to remove dirt incarpet near baseboards and furniture. Guide either side of nozzle parallel toedge of carpet or furniture.

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Stair cleaningUse the hose and powered hand tool orfurniture nozzle for stair cleaning. CAUTION: To prevent the cleanerfrom falling, always place it at the bot -tom of the stairs.With handle in upright position, cleanfrom bottom to top.

Select proper toolF. Dusting brush may be used forcarved furniture, table tops, books,lamps, lighting fixtures, venetian blinds,baseboards, shutters, and registers.

G. Furniture nozzle may be used forupholstered furniture, draperies, mat-tresses, clothing, automobile interiors,and carpeted stairs.H. Powered hand tool may be used forupholstered furniture, carpeted stairsand hard-to-reach places.

I. Crevice wand can be used in tightspaces, corners and along edges insuch places as dresser drawers, uphol-stered furniture, stairs, and baseboards.It can also be used for extra reach withthe dusting brush and/or extensionwand.

J. Wand is used to give extra length toyour hose. Use it with any of the abovetools.

2-152-14

2-11

2-12F G H

E

MN

I

J

KL

Cleaning toolsWhen using cleaning tools, cleaner han -dle should be in the upright positionto activate the automatic “brush rollOFF” and for convenience in movingthe cleaner from one area to another .

Attach wand and toolsAttach tool or wand to the hose (K) bypushing it firmly into hose.

Attach second wand or tool to wand (L)by pushing it firmly onto the wand.

Twist wand or tool slightly to tighten orloosen the connection.

How to clean toolsTo clean the hose and the poweredhand tool, wipe off dirt with a clothdampened in a mild detergent. Rinsewith a damp cloth. Do not submergepowered hand tool in water.

Wash cleaning tools in warm water witha detergent. Rinse and air dry beforeusing.

How to attach toolcoverThe tool cover is designed with a “break-away” feature which allows it to snap free ifit is pushed open too far.

To reattach, align hinges of cover with slotson sides of tool storage area.

Push cover down to secure in place.

Turn cleaner OFF before disconnect -ing and connecting hose to hose tube(E).

To use hose, lift hose end as shown.

2-16

Extra reach hose(available at additional cost ifnot included with your model)Push Custom Control ™ switch to OFFposition. Align end of extra reach hosewith projections (M) over slots (N) onend of attached hose.Slide hose into slots and twist hose tolock it into place. (To detach hose,reverse procedure.)Attach wands or tools to the other end ofhose.

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Familiarize yourself with these homemaintenance tasks as proper use andcare of your cleaner will ensure contin-ued cleaning effectiveness.

Filter bagWhen to replaceCheck filter bag from time to time. It is rec-ommended that you change the filter bagbefore debris reaches the bottom of thebag collar. If more dirt than this accumu-lates, your cleaner will not operate effec-tively.

NOTE: All new carpet has loose fiberswhich can fill the bag quickly whilevacuuming. If you are using the clean -er on new carpet, be sure to changethe filter bag often.

CAUTION: Very fine materials, suchas face powder or cornstarch, mayseal the filter bag and may cause it toburst even though it is only partiallyfull of dirt. When cleaner is used toremove material of this nature,change filter bag often.

Where to buyFilter bags may be purchased from yourAuthorized Hoover Dealer, LeadingRetailers, Hoover Factory Service Cen-ters or through The Hoover Companyon-line at www.hoover .com.

What to buyTo assure cleaning effectiveness, useonly Genuine HOOVER ® HEPA Filtra -tion T ype Y disposable filter bags.

Changing filter bagDisconnect cleaner from electri -cal outlet.

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3. Maintenance

Cleaning final filterThe final filter assists in returning cleanair to the room.

To remove this filter when it becomesdirty, lay handle flat on the floor. Pressdoor tab (D) and remove door.

Remove filter bag container -Lift up slightly and firmly pull containerstraight out.

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It is imperative that you use onlygenuine HOOVER filter bags distributedby The Hoover Company to assure thatyour cleaner operates at peak perfor-mance. HOOVER bags can be identifiedby these trademarks ---

®®

Remove and install filter bag - Remove lid. Grasp filter bag collar (A)and pull collar from tube (B).

Note: Do not clean out old filter bag andreuse. Discard used filter bag.

Align opening in new filter bag with dirttube in bag container (B).

Push bag collar (A) firmly onto tube (B).

Replace container -Replace bag container lid.

Slide container into place.

Press firmly until container locks inplace.

B CC

A

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ED

Lift out filter (E) and hand wash it in coldwater with mild detergent.

Let filter air dry and reposition it.

Replace door. Snap closed.

Should you want to replace this filter, askfor HOOVER part No. 401 10009.

Do not operate cleaner without thefilter in place.

Continued ➜

Be sure to press the bag collar pastthe tabs (C) on either side of the dirttube.

It may be easier to press the collar pastone tab first and then press the oppositeside of the collar past the other tab.

Tuck top of filter bag into container.

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Install bulb - Pull old bulb straightout of socket. Push new bulb straightinto socket until locked in place

Excessive force is not required.

Replace lens - Place one tab (F) onlens into slot. Press on lens and secureother tab.

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F

The agitator brushrolls

When to replaceWhen agitator brushes are worn, theagitators should be replaced.

To check condition of brushes, discon-nect cleaner from electrical outlet.Move edge of a card across bottomplate while turning agitators. To maintaincleaning effectiveness, have brush rollsreplaced if brushes do not touch card.

New brush rolls can be installed at yournearest Hoover Factory Service Center.

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The edge groomersWhen to replaceThe edge groomers, located on bothsides of the nozzle, should be replacedwhen they appear worn.

What to buyWhen purchasing edge groomers, askfor HOOVER part No. 3951 1009.

Install groomersLift off both old edge groomers and slidenew edge groomers into position asshown.

How to replaceRemove bottom plateDisconnect cleaner from electrical outlet.

Lower handle to lowest position. Turncleaner over.

Remove the two screws (G) on bottomplate.

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G G

IH

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Insert screwdriver between latch (H) andbottom plate (I). Press outward on latch.Pull up on bottom plate and remove.

Insert tabs on bottom plate into slots onbottom of cleaner.

Press front bottom plate down and snap inplace.

Replace screws.

3-7

Headlight replacementWhat to buyThis cleaner uses a 12 volt, wedge basetype 912 bulb, HOOVER part No.27313107.

Remove lens -Disconnect cleaner from electricaloutlet. Using a flat blade screwdriver,pry off lens as shown and lift off.

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A

Powered hand tool

Agitator brush rollreplacementWhen agitator brush roll brushes areworn, the brush roll should be replaced.Ask for HOOVER part No. 48414088.

How to replace1. Remove tool from hose and turn it sobottom faces up. Press the latches oneither side of tool and remove bottomplate (A).

2. Unscrew the two Phillips screws andremove belt guard (B).

3. Remove agitator including end plates(C) and discard.

4. Inspect belt to ensure that it is ingood condition. If belt is cracked,gouged or broken, replace it (see follow-ing section).

5. Insert brush roll through belt and posi-tion belt over gear teeth (D) on brushroll.

C

D

B

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E

6. With curved ends down, slide endplates (C) of brush roll into slots (E) ontool.

7. Replace belt guard (B) making surenot to pinch brush bristles in guard. Turnagitator, making sure it rotates freely.

Replace and tighten screws.

8. To replace bottom plate (A), insert thefour tabs on edge of bottom plate intoslots on front of tool.

Pivot bottom plate down and snapclosed.

AB

C

Powered hand toolBelt replacementInspecting the beltThe powered hand tool belt is designedto last a long time and is not normallyreplaced. However, if the belt is crack-ed, gouged or broken, it should bereplaced.

Replacing beltWhen replacing belt, ask for HOOVERpart No. 38528037.

1. Remove bottom plate, belt guard andbrush roll as described in Figs. 3-14through 3-16.

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The belt can be seen through the top ofthe nozzle or by removing the bottomplate and belt guard (Figs. 3-14 and 3-15).

FE

2. Grasp turbine (E) and pull firmly toremove.

3. Remove belt from turbine pulley (F).Replace with new belt.

4. With flat sides of turbine retainers (G)pointing down, slide retainers intogrooves (H) in tool housing and snapinto place.

5. Replace brush roll, belt guard, andbottom plate as described in Figs. 3-16through 3-19.

G

H

Continued ➜

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LubricationThe cleaner is equipped with bearingsthat contain sufficient lubrication for thelife of the cleaner. The addition of lubri-cant could cause damage. Therefore,do not add lubricant to any bearings.

Thermal protectorAn internal thermal protector has beendesigned into your cleaner to protect itfrom overheating.

When the thermal protector activates,the suction motor will stop running,however the agitators will continue torun. If this happens, proceed as follows:

1. Turn the cleaner OFF and discon-nect it from the electrical outlet.

2. Check bag. Replace if full.3. Check final filter for dirt accumula-

tion.4. Refer to “Clearing blockages”

section. 5. When the motor cools, the thermal

protector automatically resets andcleaning may continue.If the thermal protector continues toactivate after following the above steps,your cleaner may need servicing (see“Service” section).

Hoover CleaningPerformanceThis Hoover Cleaning Performance Sys-tem is for comparing the relative pro-gressive performance of Hooveruprights only and not for comparisonwith any other brands. The majority ofthis rating is based upon the ASTMInternational Carpet Cleaning Effective-ness Test (ASTM Test F608). Other per-formance factors include Hose Power(ASTM Test F558), Surface Litter Clean-ing, Hard Floor Cleaning, Edge Clean-ing, Cleaning Width, and Air Filtration.

Problem: Powered hand tool brushroll won’t turnPossible causePossible solution• Too much pressure being applied to

tool• Continue using tool applying light

pressure.

• Blockage in turbine channel• Remove blockage.• Broken or worn belt • Replace belt• Low cleaner suction • Check items under “Cleaner won’t pick

up”.

4. If you have aproblem

If a minor problem occurs, it usually canbe solved quite easily when the cause isfound by using the check list below.Problem: Cleaner won’t turn on

Possible cause Possible solution• Not firmly plugged in • Plug unit in firmly• No voltage in wall plug• Check fuse or breaker • Blown fuse or tripped breaker• Replace fuse or reset breaker• Thermal protector activated• Allow cleaner to cool (this will reset the

thermal protector) (see pg. 10).• Brush roll shut-off tripped• Turn cleaner OFF, clear brush rolls.

Turn cleaner back ON. Prob

Problem: Agitator brushes aren’tturning

Possible cause Possible solution• Custom Control ™ switch set on

BARE FLOOR position.• Set switch to carpet position.• Agitators are obstructed.• Clear obstruction.

Problem: Cleaner won’t pick up

Possible causePossible solution• Thermal protector activated • Allow cleaner to cool (this will reset the

thermal protector) (see pg. 10).• Filter bag full• Change filter bag.• Incorrect carpet height setting• Move nozzle control knob to lower

setting.

Problem: Cleaner hard to push

Possible causePossible solution• Incorrect carpet height setting• Move nozzle control knob to a

higher setting

Problem: Cleaning tools won’t pick up

Possible causePossible solution

• Blockage in hose• Clear blockage.• Thermal protector activated• Allow cleaner to cool (this will reset the

thermal protector) (see page 10.)

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ServiceTo obtain approved HOOVER serviceand genuine HOOVER parts, locate the nearest Hoover Factory ServiceCenter or Authorized Hoover Warranty Service Dealer (Depot) by:

•checking the Yellow Pages under “Vacuum Cleaners - Household” OR -

•checking the list of Factory Service Centers provided with this cleaner OR -

•calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only) OR -

•checking the Service section of The Hoover Company on-line at www.hoover .com

Do not send your cleaner to The HooverCompany in North Canton for service,this will only result in delay.

If further assistance is needed, contactThe Hoover Company ConsumerResponse Center, North Canton, Ohio 44720, Phone: 330-499-9499.

In Canada, contact Hoover Canada,Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376.Always identify your cleaner by the com -plete model number when requesting information or ordering parts.(The model number appears on theback of the cleaner.)

Full One Year Warranty

(Domestic Use)

Your HOOVER® appliance is warrantedin normal household use, in accordancewith the Owner’s Manual against originaldefects in material and workmanship fora period of one full year from date ofpurchase. This warranty provides, at nocost to you, all labor and parts to placethis appliance in correct operating condition during the warranted period.This warranty applies when the appliance is purchased in the UnitedStates including its territories and possessions, or in Canada or from aU.S. Military Exchange. Appliances purchased elsewhere are covered by alimited one year warranty which coversthe cost of parts only. This warrantydoes not apply if the appliance is usedin a commercial or rental application.

This warranty only applies when theproduct is in use in the country or territory in which it is purchased.

Warranty service can only be obtainedby presenting the appliance to one ofthe following Authorized Warranty Service outlets. Proof of purchase willbe required before service is rendered.

1. Hoover Factory Service Centers

2. Hoover Authorized Warranty Service Dealers (Depots)

For an automated referral of authorized service outlets in theU.S.A., phone 1-800-944-9200 OR

visit The Hoover Company on-line atwww.hoover .com

This warranty does not cover pick up,delivery, or house calls; however, if youmail your appliance to a Hoover FactoryService Center for warranty service,transportation will be paid one way.

While this warranty gives you specificlegal rights, you may also have otherrights which vary from state to state (or province).

If further assistance is needed, or ifthere are questions concerning this warranty or the availability of warrantyservice outlets, write or phone the Consumer Response Center, The HooverCompany, 101 East Maple St., NorthCanton, Ohio 44720. Phone 330-499-9499.

In Canada, contact Hoover Canada,Burlington, Ontario, L7R 4A8. Phone 1-800-263-6376.

4-4 B

C. If a blockage occurs during powered hand tool use :

1. Disconnect powered hand tool fromhose. Remove bottom plate, belt guardand turbine as described in Figs. 3-14,3-15 and 3-21.

Remove any blockage from turbinechannel (B).Replace belt turbine, brush roll, beltguard and bottom plate.

B. If a blockage occurs during tool use:Turn cleaner OFF and disconnect fromelectrical outlet.1. Look into hose end and remove anyblockage.

Clearing blockagesDisconnect cleaner from electricaloutlet.Low suction or pick up may be due to ablockage in the system. Refer to the fol-lowing steps to check for blockagescontinuing with each step until theblockage is found:

A. If a blockage occurs during floorcleaning:Turn cleaner OFF and disconnect fromelectrical outlet.1. Check fullness of filter bag; replacebag.

4-1

A

Check dirt duct2. Remove bag container, look in duct(A).3. Clear blockage from dirt duct.

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4-3

Checking brush rolls 4. Turn cleaner OFF and unplug.5. Turn cleaner over and clear blockagefrom brush rolls. Reset circuit breaker ifnecessary (Fig. 2-9).

Check hose tube 6. Turn cleaner OFF and unplug.7. Remove hose from tube. Clear block-age from tube. Also, check hose forblockage.

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