Conflicts presentation

14
[email protected] Communication and Conflict MedSIN Sudan June 2005

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Page 1: Conflicts presentation

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Communication and Conflict

MedSIN Sudan

June 2005

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Crisis (greek):Verdict, Culumination

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Conflict philosophy:

• Conflicts exist always, and everywhere • Conflicts are a socially constructed

reality • The destructive element of a conflict is

not inevitable

Gandhi: You have to transform the conflict, not let it explode into violence nor suppress it.

Niels Christie: Give the conflict back to the people - they are the best ones to solve it.

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A definition:

”Conflicts are disagreements between two (or more) individuals, that create tension in one or more individuals”

• Note 1: When only one experiences tension...

• Note 2: Expressed conflicts... • Note 3: Pseudo conflicts... • Note 4: Interpersonal and intrapersonal

conflicts...

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Structural:Inequal control of resources on a political level

Value:Democracy vs. Oligarchy

Pseudo:Misconception of the other person Info:

Monopolizing of international and national media

Interest:Between the legitimate interest of the people and the oligarchy

THE CIRCLE OF CONFLICT

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Structural:

Inequal control of resources on a political level

Value:

Democracy vs. Oligarchy

Pseudo:

Misconception of the other person

Info:

Monopolizing of international and national media

Interest:

Between the legitimate interest of the people and the oligarchy

THE CIRCLE OF CONFLICT

The people have to read the objective story of Burundi

The creation of a new army and security force without any form for discrimination

Laws that ensures fair and equal distribution of goods and power

We want to develop the values of democracy

Train people in human rights.

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Structural:

Inequal control of resources on a political level

Value:

Democracy vs. Oligarchy

Relation:

Misconception of the other person

Hutu vs. Tutsi Info:

Monopolizing of international and national media

Interest:

Between the legitimate interest of the people and the oligarchy

The people have to read the objective story of Burundi

The creation of a new army and security force without any form for discrimination

Laws that ensures fair and equal distribution of goods and power

We want to develop the values of democracy

Train people in human rights.

The Burundi Case:

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CIRCLE OF CONFLICT

- Are the causes placed correctly in the circle ?

-If these causes were symptoms - what are the underlying causes?

-Are there more root causes?

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Mediation Paradigms

The traditional: The modern:• Conflicts are disturbing Conflicts are a natural

part of life• The parties are opponents Parties in a common

conflict• One objective truth No one can patent the

truth• Focus on the result Focus on the process• A winner and a looser Needs satisfied for both

parties• An external can judge The parties have to be

active• Sanctions are necessary Sanctions are not

important

( Vibeke Vindeløv (DK) - in the book Conflict Mediation)

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Coaching and MediationPurpose drives practice!

• Neutral...• Understanding and accepting the

process... • Understanding the different roles of

the involved parties in the process...• The confidentiality...• A reasonable time horizon...• Ownership of deals and agreements...(Association for

Conflict Resolution (ACR) i USA)

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Empatisk kommunikasjon:

Dr. Marshall B. Rosenberg is the founder of- and director of educational services at Center for Nonviolent Communications, an international, non-profit organization.

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The giraffe language:Rosenberg developed a four-

step model for "Nonviolent Communication”:

1. Express facts - without critizising or judging

2. ...Expresss the feelings attached to the facts

3. ...Express the needs attached to the feelings

4. ...Ask the other to do something to accommodate you

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The giraffe language: An example:

1. When you didn’t deliver that document on time...

2. ...I got a little frustrated and angry

3. ...Because I need to see that we can finish in time

4. ...I want you to reassure me that we are going to make it - will you deliver on time next time?