7/30/2019 Conflict in Close Quarters - Sydicate 2 - 47A

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CONFLICT IN CLOSE QUARTERS

People in Organization

MM 5002

Oleh :

Jeanette Karina / 29112010

Fikhi Adrian / 29112014

Molly Sitompul / 29112027

AdindaAyu Lestari / 29112044

FandyMahatmajaya / 29112052

GigihSetiawan / 29112108

Muhammad AndiAulia / 29112129

YongkeYoswara / 114512026

MASTER OF BUSINESS ADMINISTRATION

INSTITUT TEKNOLOGI BANDUNG

2012

7/30/2019 Conflict in Close Quarters - Sydicate 2 - 47A

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7/30/2019 Conflict in Close Quarters - Sydicate 2 - 47A

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1. Identify the different conflict episodes that exist in this case. Who was in conflict withwhom?

a. Judith Lapierrevs Russian Commanderb. International Crew vs Russian Crewc.

Russian Scientist(VadimGushin)vs Austrian Scientist and International Crew

d. Judith Lapierrevs Russian Scientist(VadimGushin)e. Drunker 1 vs Drunker 2

2. What are the sources of conflict for these conflict incidents?a. Karenadiciumtetapitidaksukab. Brutality Russian Crew make them feel insecurec. Pihak Russian Scientist menanggapipengaduandari International Crew

dengansikap defensive

d. Menanggapikonflik yangterjadimerupakanbagiandarieksperimentanpaadatindaklanjut

e. Konflikpribadi3. What conflict management style(s) did Lapierre, the international team, and Gushin use

to resolve the conflicts? What style(s) would have worked best in these situations?

a. Lapierre Yielding mengalahb. International Crew Problem Solving (memintasolusi)c. VadimGushin forcing memilikiotoritasdankekuatanThe best style worked for these situation is problem solving.

Apabilaketikamasalahtersebutdiselesaikanketikapertama kali (menanggapi,

memintamaaf, dan lain-lain) makamasalahakanselesai.

4. What conflict management interventions were applied here? Did they work? Whatalternative strategies would work best in this situation and in the future?

Yang terjadi -> clarifying rules and procedures ->karenaketikaterjadimasalah,VadimGushin (Russian

Scientist)memilihmengklarifikasimasalahdenganaturandanprosedur(itubagiandar

ieksperimen, itubagiandarikultur Russia, dan lain-lain)

Clarifying rules and procedures didnt work for this situation Best solution improving communication and understanding