Conflict Card
4
Sage Strategies - www.sage4change.com evoke empower employ Sage Strategies Patricia Weiland, M. A. A. C. C. International Coach Federation Certified 310•503•5856 [email protected] Sage Strategies - www.sage4change.com Business | Leadership | Sales Business | Leadership | Sales evoke empower employ
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Transcript of Conflict Card
Sage Strategies - www.sage4change.com
evoke empower employ
Sage Strategies
Patricia Weiland, M.A. A.C.C.
International Coach Federation Certified
310•503•5856 [email protected]
Sage Strategies - www.sage4change.com
Business | Leadership | SalesBusiness | Leadership | Sales
evoke empower employ
Sage Strategies - www.sage4change.com
Sage Conflict Q - CardSteps 4 Prep
Am I clear on the agenda?•Am I fully present and open?•Are my emotions in check?•What might block success?•What do they need to know?•What do I need to do to keep this safe?•Direct, specific and non-punishing language?•
Manage expectations…
evoke|empower|employ
Sage Strategies - www.sage4change.com
Sage Conflict Q - CardSteps 4 Prep
Sage Strategies - www.sage4change.com
Sage Conflict Q - CardSteps 4 Results
Am I asking open ended questions?•Is my mouth closed?•Am I hearing what’s not being said?•Am I looking for non-verbal clues?•Am I asking clarifying questions?•
Manage expectations…
evoke|empower|employ
Sage Strategies - www.sage4change.com
Sage Conflict Q - CardSteps 4 Results
Sage Conflict Q - CardSteps 4 Recovery
Sage Strategies - www.sage4change.com
What do I really want?•What could make them act this way?•What am I afraid will happen?•What else can be done? •What’s not being said?•What do they need to know?•
Manage expectations…
Sage Conflict Q - CardSteps 4 Recovery
evoke|empower|employ
Sage Strategies - www.sage4change.com
