Configuring CME Additional Features

7/23/2019 Configuring CME Additional Features

1/62

1 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

Configuring CME Additional Features

Cisco Networking Academy Program


2/62


Cisco CME GUI Features


3/62


User Classes

Cisco CME proides t!ree leels of "##P basedGUI access$

%ystem Administrator

Customer AdministratorP!one User


4/62

! 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

%ystem and CustomerAdministrator &eb'based GUI interface

User Classes (Cont)*

"##P$++ip_address+ccme)!tml


5/62


P!one User

GUI &ebinterface

User Classes (Cont)*


6/62

" 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

Cisco CallManager E,press GUIPrere-uisites

Ensure t!e proper files are in flas! on t!e Cisco

CallManager router

Configure and enable t!e "##P serer on t!e router

"##P %erer Aut!entication Met!od (.ptional*

Configure %ystem Administrator Credentials

#!e following tasks s!ould be completed beforet!e GUI is aailable


7/62# 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

ip http serverip http server

router(config)#

ip http path flash:ip http path flash:

router(config)#

ip http authentication{aaa | enable | local | tacacs}ip http authentication{aaa | enable | local | tacacs}

router(config)#

Cisco CallManager E,press GUIPrere-uisites (Cont)*

Enables t!e "##P serer on t!e router

%ets t!e !ttp serer pat! to t!e flas! memory

/etermines t!e met!od type of aut!entication used by t!e "##P%erer


8/62$ 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

telephony-servicetelephony-service

router(config)#

web admin system name username {password string | secret

{0 | 5 string}

web admin system name username {password string | secret

{0 | 5 string}

router(config-telephony-service)#


Enters telep!ony'serice configuration mode

%ets a username and password for t!e GUI system administrator


9/62% 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

dn-webeditdn-webedit


(.ptional* Enables t!e ability to add ep!one directorynumbers t!roug! t!e CallManager E,press GUI

time-webedittime-webedit


(.ptional* Enables t!e ability to set t!e system timet!roug! t!e CallManager E,press GUI



10/6210 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

Accessing t!e GUI

#!e GUI in CallManager E,press is &eb'based

Use IE 0)1 or greater

Use t!e U23

"yperlink$ http://router_ipaddr/ccme.html

Enter eit!er system admin4 customer admin orp!one user credentials w!en prompted
http://router_ipaddr/ccme.htmlhttp://router_ipaddr/ccme.htmlhttp://router_ipaddr/ccme.html



Configuring Administratie User Classes

Create and load a custom 5M3 configuration file

/efine t!e customer administrator credentials

#o configure a customer administrator wit! asubset of t!e system administrator access4 twosteps must be taken$



Configuring Administratie User Classes(Cont)*

%tep 6 ' .pen a copy of t!e ,ml)template file in a

te,t editor %tep 7 ' Edit t!e file wit! desired c!anges to access

%tep 8 ' %ae t!e file wit! a desired name

%tep 9 ' Upload to flas! on t!e CallManagerE,press router ia #F#P or F#P

%tep : ' 3oad t!e template from flas! to t!e 2AM ont!e CallManager E,press router

Creating and loading an 5M3 configuration file isa fie step process



Configuring Administratie User Classes(Cont)* ; /emonstration

%tep 6 ; Copy of ,ml)template in te,t editor!"resentation !$ain$enu

!%-- &a'e igher "recedence over *+ ,dn-web-edit, --!dd./tension ide | 1how2 !3dd./tension!4elete./tension ide | 1how2 !34elete./tension!dd"hone ide | 1how2 !3dd"hone

!4elete"hone ide | 1how2 !34elete"hone !3$ain$enu

!./tension!%--ontrol both view and change and possible add or delete--!1e6uence7umber ide | 1how2 !31e6uence7umber!&ype ide | 1how2 !3&ype!untstop ide | 1how2 !3untstop!"reference ide | 1how2 !3"reference!oldlert ide | 1how2 !3oldlert

!&ranslation8ules ide | 1how2 !3&ranslation8ules!"aging ide | 1how2 !3"aging!+ntercom ide | 1how2 !3+ntercom!$9+ ide | 1how2 !3$9+!$o ide | 1how2 !3$o!*47 ide | 1how2 !3*47!4ual*ine ide | 1how2 !34ual*ine!8eg ide | 1how2 !38eg!";roup ide | 1how2 !3";roup


14/621! 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

Configuring Administratie User Classes(Cont)* ; /emonstration

%tep 7 ' ,ml)template in te,t editor!"resentation !$ain$enu

!dd./tension ide!3dd./tension!4elete./tension ide!34elete./tension!dd"hone 1how!3dd"hone!4elete"hone 1how!34elete"hone

!3$ain$enu

!./tension!1e6uence7umber ide!31e6uence7umber!&ype ide!3&ype!untstop ide!3untstop!"reference ide!3"reference!oldlert ide!3oldlert!&ranslation8ule ide!3&ranslation8ule!"aging 1how!3"aging

!+ntercom ide!3+ntercom!$9+ ide!3$9+!$o ide!3$o!*47 ide!3*47!4ual*ine ide!34ual*ine!8eg ide!38eg!";roup ide!3";roup

!3./tension555>??? blind

#o allow transfer of telep!one calls from Cisco IPp!ones to p!ones ot!er t!an Cisco IP p!ones


28/62

2$ 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

Call ForwardingForwarding a Call from an IP p!one

User forwardsall calls to a/N


29/62

2% 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

Call Forwarding (Cont)*Forwarding a Call from an IP p!one

Forward all4 busy4and no answer all int!e p!one user &ebpages


30/62


Call Forwarding (Cont)*Configuring

Call Forwarding Commands

Call forward all

Call forward busy

Call forward no answer

Call forward ma,'lengt!

Call forward pattern


31/62


call-forward all directory-numbercall-forward all directory-number

$.8outer(config-ephone-dn)#

Forwards all calls to t!e /irectory Number specified

call-forward busy directory-numbercall-forward busy directory-number


Forwards incoming calls w!en t!e /N is busy to

anot!er /N


call-forward noan directory-number timeout secondscall-forward noan directory-number timeout seconds


Forwards calls t!at are not answered in t!e time

specified to anot!er /N


32/62


call-forward ma/-length lengthcall-forward ma/-length length


2estricts t!e number of digits t!at can be used wit!

call forward

call-forward patternpatterncall-forward patternpattern

$.8outer(config-telephony-service)#

#o specify a pattern for calling'party numbers t!at

support ")9:1)8



33/62


IP P!one /isplayConfiguring

IP P!one "eader


34/62

3! 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

IP P!one /isplay (Cont)*

%ystem #e,t Message

IP P!one"eader


35/62


ephone-dn dn-tagephone-dn dn-tag

$.8outer(config)#

Enters ep!one'dn configuration mode

description display-textdescription display-text


Enters t!e !eader bar for t!e IP P!one


IP P!one "eader


36/62

3" 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

system message text-messagesystem message text-message


%ets t!e te,t message to play w!en t!e p!one is idle

url idle url idle-timeout secondsurl idle url idle-timeout seconds


%ets a url to be displayed on t!e IP p!one w!en idlefor t!e set number of seconds


%ystem /isplay Message (Idle U23*


37/62

3# 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

url {directory | servicesurlurl {directory | servicesurl


%ets t!e url t!at will be used w!en t!e correspondingfunction button is pressed


Proisioning U23 for customi=ed function buttons

telephony-service

url directories http:33@0?A?=@=?@@3localdirectory

url services http:33@0?A?=@=?A3$Bser3@=CA5D3urltest?html


38/62


Calling and /irectory Features

/irectorycan beaccessed by

pressing t!edirectorybutton


39/62


Calling and /irectory Features (Cont)*

#!e directorycan beaccessedt!roug! t!e

p!one user&eb page

"##P$++ip_address+ccme)!tml


40/62

!0 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony


Adding a user to t!edirectory of CallManagerE,press


41/62




42/62


directory {first-name-first | last-name-firstdirectory {first-name-first | last-name-first


%ets t!e order t!at t!e directory will be listed in

directory entry {entry-tag numbername name2 | cleardirectory entry {entry-tag numbername name2 | clear


%ets t!e order t!at t!e directory will be listed in


/irectory order and entry

name namename name

router(config-ephone-dn)#

Associates a name wit! an e,tension (ep!one'dn*


43/62


Productiity tools for Cisco CME include$

Flas! softkey for !ookflas! functionality

Intercom

Paging

Productiity #ools


44/62

!! 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

f/o hoo'-flashf/o hoo'-flash


Enables t!e flas! softkey button on t!e IP p!ones

Productiity #ools (Cont)*

Flas! %oftkey for "ookflas! Functionality


45/62



ephone-dn @0

number @@00

name Edmin ssistantF

ephone-dn =0

number @@>>

name E&he ossFephone-dn 5@

number 5000

name Edmin ssistantF

intercom A>>> label Edmin ssistF

ephone-dn 5=

number A>>>

name E&he ossFintercom 5000 label E&he ossF

ephone D

button @:@0 =:5@

ephone G

button @:=0 =:5=

P!one A ; #!e >

3ine 7 ; #!e


46/62

!" 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

intercom extension-number barge-in | no-auto-answer2

label label2

intercom extension-number barge-in | no-auto-answer2

label label2


Programs an e,tension to call anot!er intercom

p!one


Intercom


47/62

!# 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

Paging Function

Creates a one way oice pat!

Unicast or Multicast

%ingle Group

Multiple Groups



48/62

!$ 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony


%ingle Paging Group

ep!one 6

paging Group 9

ep!one 7

paging Group 9

P!one dials 9999

ephone-dn A

number AAAA

name "aging 1hipping

paging ip =C>?0?@?=0 port =000ephone-dn =@

number =@=@

ephone-dn ==

number ====

ephone @

mac-address CDD=?0=CA?Dae=

button @:=@

paging-dn A

ephone =

mac-address >CHG?DGCH?=HGC

button @:==

paging-dn A


50/62


paging ipmulticast-addressport udp-port2paging ipmulticast-addressport udp-port2


Configures t!e ep!one'dn as paging e,tension usingeit!er unicast or multicast

paging-dnpaging-dn-tag unicast2paging-dnpaging-dn-tag unicast2

router(config-ephone)#

Creates a paging e,tension to receie audio pages ont!e ep!one


Paging Commands


51/62



ephone-dn @0

number =000

name &ech 1upport

paging ip =C>?0?@?=0 port =000ephone-dn =0

number =00@

name 1ales 4ept

paging ip =C>?0?@?=@ port =000

ephone-dn ==

number =00=

paging ip =C>?0?=?== port =000

paging group @0=0

ephone @

paging-group @0

ephone =

paging-group @0

ephone C

paging-group =0

ephone A

paging-group =0

ep!one 6

paging Group 61

ep!one 7

paging Group 61

ep!one 8

paging Group 71

ep!one 9

paging Group 71

P!one dials 711147116 or 7117

Combined Paging Group P!one dials 7111 and p!one 6 and p!one 7 get page

P!one dials 7116 and p!one 8 and p!one 9 get page

P!one dials 7117 and all 9 p!ones get page


52/62


paging-grouppaging-dn-tag, paging-dn-tag,paging-grouppaging-dn-tag, paging-dn-tag,


Creates a combined paging group from two or more

preiously defined paging directory numbers


Paging Group


53/62


Custom IP P!one 2ings

#o create custom rings for IP p!ones follow t!esesteps$

%tep 6 ' Create a ring in t!e form of a raw PCM file

%tep 7 ' Create a 2ing3ist),ml file using a te,t editorto point to t!e arious rings t!at are desired

%tep 8 ' 3oad t!e rings and 2ing3ist),ml file to flas!on t!e CallManager E,press router

%tep 9 ' Configure t!e tftp serer to sere up t!erings and 2ing3ist),ml

%tep : ' 2eboot t!e p!ones


54/62

5! 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

Music on "old (Mo"* can be deried from twosources$

Audio file in )wa or )au format

3ie audio source ia a feed

Music on "old


55/62


Music on "old (Cont)*

P!one on "old

P!one on "old

Flas!$

MyMo!file)wa

unicast or multicast

Configuring Mo" from file

telephony-servicemoh $y$ofile?wav

multicast moh =C>?=C?A?@0 port =000


56/62

5" 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

moh filenamemoh filename


Configures Mo" using t!e file specified in flas!

multicast moh ip-addressport port-numberroute ip-

address-list]

multicast moh ip-addressport port-numberroute ip-

address-list]


(.ptional* %pecifies t!at t!e Mo" file s!ould be

multicast using t!e parameters specified


Configuring Mo" from file


57/62

5# 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony


P!one on "old

P!one on "old

unicast or multicast

E?M port ' 9'wire4immediate start4auto'cut t!roug!

Configuring Mo" from a lie source

voice-port @3@3@

auto-cut-through

operation A-wire

signal immediatedial-peer GGGG voice pots

destination-pattern GGGG

port @3@3@

ephone-dn @=

number >>>>

moh out-call GGGG

E?M port6+6+6


58/62


voice-portportvoice-portport

$.8outer(config)#

Enters oice port config mode for t!e E?M port

input gain decibelsinput gain decibels

$.8outer(config-voice-port)#

(.ptional* sets gain on t!e Mo" signal



auto-cut-throughauto-cut-through

$.8outer(config-voice port)#

Enables call completion w!en no M'lead response is

sent


59/62


operation A-wireoperation A-wire


%ets t!e E?M port to use a 9'wire sc!eme

signal immediatesignal immediate


/irects calling side to sei=e t!e E'lead and send

/#MF digits




60/62

"0 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

dial-peer voice tagpotsdial-peer voice tagpots

$.8outer(config)#

Creates t!e dial peer for t!e M." connection

portportportport

$.8outer(config-dial-peer)#

Associates t!e oice port to t!e dial peer



destination-pattern stringdestination-pattern string

$.8outer(config-dial-peer)#

%pecifies t!e /N of t!e Mo" source


61/62

"1 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony

ephone-dn tagephone-dn tag

$.8outer(config)#

Creates an ep!one'dn

number numbernumber number


Configures a dummy /N for t!is ep!one'dn instance



moh out-call outcall-number2moh out-call outcall-number2


%pecifies t!is ep!one'dn is used for an incoming or

outgoing call t!at is to be t!e source for a M." stream


62/62

Configuring CME Additional Features

Documents

Transcript of Configuring CME Additional Features