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BSD Has Developed A New Going Forward Sales Process

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The Sales Online Sales Cycle Resides Within The New Sales Process

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OFFICE DEPOT SALES PROCESS

Buying ProcessDefine Problems

and OpportunitiesDetermine Need/

Requirements

Select Solution, Evaluate risk, &

Finalize Contracts

Resolve Issues and Implement

Evaluate Success

New Selling Process PlanEngage And

DiagnosePropose And Close Implement Fulfill

Sales Cycle Steps Prospect Lead Opportunity Customer

Sales On Line Steps

Create A Prospect

Add Notes Or Tasks

Add Attachments

Add Contacts

Create A Lead

Add Notes Or Tasks

Add Attachments

Convert Lead To An Opportunity

Add Notes Or Tasks

Add Attachments

Turn Prospect Into New Account

Add Notes Or Tasks

Add Attachments

Update Customer Information

Identify New Leads

Add Notes Or Tasks

Add Attachments

Win Probability % At End Of Step

25% 75% 100%

This slide may be too complex

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Win Probabilities At Each Sales Cycle

When you have….. Your Win Probability Should Be..

Completed the Prospect Step and are in the Lead Step..

0%

Completed the Lead Step and are in the Opportunity Step…

25%

Completed the Opportunity Step and are in the Customer Step….

75%

Complete the Customer Step…. 100%

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