Conference Guide

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Welcome

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Welcome to this tenth anniversary conference of the National Association of Primary Care (NAPC).

We hope that you will have not only an informative, but also enjoyable experience at our anniversary conference, which brings together front-line staff from across the spectrum of health and social care, whose energies and involvement are focused on making a difference to their local communities and services.

2008 has seen the launch of integrated care pilots about which you will be able to learn much at this event. The pilots will empower clinicians, working closely with their partners, including patients, to lead the testing of new models of integration. These pilots offer General Practice, in partnership with other clinicians and organisations, the opportunity to deliver improved quality of care, patient satisfaction, better health outcomes and effective relationships and systems, as well as value for money.

The government is supporting and reinvigorating the implementation of PBC groups with a package of measures aimed at improving existing arrangements and incentivising high-performing practice-based commissioners to go as far as their ambition takes them. NAPC’s anniversary conference provides a breakfast opportunity to talk further to government policy leaders about this.

We are delighted to have you all with us in this year’s Capital of Culture. I look forward to meeting as many of you as possible and I hope you have a reinvigorating experience.

Mike Ramsden Chief Executive NAPC

ContentsGeneral Information 2

Floor Plan 3

Agenda 4

Speaker Biographies 7

NAPC Awards �2

Sponsor Profiles �3

Exhibitor Plan and Key �4

Exhibitor Profiles �5

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General Information

AssistanceIf you have any queries during the conference, please visit the registration desk in the exhibition area.

BadgesFor security reasons, please wear your badge at all times.

ExhibitionWe do hope you will find time to visit the exhibition stands during each refreshment break. For further details please refer to the exhibition plan and profiles on pages 13 & 14-15

RefreshmentsAll refreshments including lunches will be served in the exhibition area.

MessagesA message board will be located at the information point by the registration desk. If you are expecting any messages during the conference, this is where you will find them. The direct telephone number for the conference is 0151 709 7200.

Evaluation FormsPlease complete the evaluation form enclosed in your conference pack and hand it to a member of staff with your badge on departure. Your comments are greatly valued and appreciated.

CloakroomThere is a cloakroom on the ground level which will remain open until half an hour after the end of the conference day. Luggage can be stored in the cloakroom but conference bags will not be accepted. The cloakroom is free of charge.

SecurityIn the interest of security, please ensure that you keep all personal items with you at all times. Neil Stewart Associates and the Britannia Adelphi Hotel are not liable for the loss of any personal items.

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Empire Room

ThorntonRoom

Kensington SuiteMain Auditorium

BoardroomMezzanine

Crosby Room

Hotel Entrance

Downstairs toKensington SuiteMain Auditorium

Exhibitionand refreshments

Exhibitionand refreshments

Exhibitionand refreshments

Downstairs toKensington SuiteMain Auditorium

Hypostyle Hall

Terrace

Pearce Room Sefton RoomMain Lounge

FoyerRegistration

Floor Plan

Exhibition Area (Main Lounge)

Crosby Room (Upper Ground Floor)

Boardroom (Mezzanine)

Thornton Room (Lower Ground floor)

Empire Room (Upper Ground Floor)

Kensington Suite Main Auditorium (Lower Ground floor)

3A: Bridging the gap: making NHS and pharmaceutical industry partnerships work

5E: GP Access Programme7B: Delivering information for patient choice through the

community and social care sector8E: NICE commissioning guides: Supporting the effective

commissioning of evidence-based care

2B: How to build beyond a standard community DVT service: an integrated approach to service delivery

3C: Using information to support commissioning5B: Bringing urology services closer to the patient

through tele-ultrasound7A: Improving diabetic provision in the community8A: Enhancing dermatology services: joint working

towards integrated care

2D: Working smarter with IT: taking the pain out of practice management

3B: Modernising mental health provision in primary care5D: Working smarter with IT: taking the pain out of

practice management7E: Launching a foundation programme: towards world

class commissioning8B: Bridging gaps in healthcare access: reaching

vulnerable and hard-to-reach groups

2A: The vascular screening programme – identifying patients, improving outcomes

3D: Unleashing the potential of integrated care organisations: the vision and how to get there

7C: Developing expert patients: improving outcomes through effective self management and partnership working

8D: Unleashing the potential of integrated care organisations: the vision and how to get there

2C: Delivering sustainable infrastructure solutions: facilitating the shift from secondary to primary care

5C: Launching a foundation training programme: towards world class commissioning

7D: Delivering integrated health and social care8C: Bringing hospital to home

Please refer to the agenda on page 4-5 for a list of speakers for each seminar.

Seminar Locations

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Agenda

Day � - Wednesday �9 November

Drinks reception and Gala dinner sponsored by GPI

(subject to change)

SESSION ONE: SETTING THE SCENE 09:00 Registration, refreshments and exhibition09:30 Speed networking�0:00 Welcome from NAPC

Dr James Kingsland, President, NAPC Dr Johnny Marshall, Chairman, NAPC

�0:�0 Introduction from conference chair Roy Lilley, Independent NHS Commentator, Writer and Broadcaster

�0:20 A conversation with… John Illman, former Medical Correspondent, Daily Mail; Health Editor, The Guardian John Appleby, Chief Economist, The King’s Fund; Visiting Professor, City University, London

�0:50 Refreshments and networking

SESSION TWO: FORUMS��:25 Forums (Delegates to choose 1 of the 5 sessions)

2A: Sponsored by The vascular screening programme – identifying patients, improving outcomes Chaired by: John Illman, former Medical Correspondent, Daily Mail; Health Editor, The Guardian Professor Roger Boyle CBE, National Director, Heart Disease and Stroke, Department of Health Professor Kamlesh Khunti, Professor of Primary Care Diabetes and Vascular Medicine, University of Leicester

2B: Sponsored by How to build beyond a standard community DVT service: an integrated approach to service delivery Dr Nav Chana GP, Medical Director, Cricket Green Medical Practice, Surrey, GP Lecturer Scott Savage, Executive Lead Pharmacist, Medicines Management, Imperial College Hospital, London Carol Lambe, PBC Lead, Sutton and Merton Primary Care Trust Sue Roostan, Assistant Director, Non Acute Commissioning, Sutton and Merton Primary Care Trust

2C: Sponsored by Delivering sustainable infrastructure solutions: facilitating the shift from secondary to primary care Stephen Laker, Group Development Director, GPI Emma Flood, Consultant, GPI + Andrew Caldwell, Regio nal Director, GPI Dr John Navein, Consultant, Bowe Watts Clargo

2D: Working smarter with IT: taking the pain out of practice management (repeated at 5D) Bharat Patel, CEO, X-Genics

�2:25 Buffet lunch, exhibition and networking

SESSION THREE: FORUMS�3:30 Forums (Delegates to choose 1 of the 4 sessions)

3A: Sponsored by Bridging the gap: making NHS and pharmaceutical industry partnerships work Martin Anderson, Director, NHS Policy & Partnerships, Association of the British Pharmaceutical Industry (ABPI) Judith Smith, Respiratory Nurse, Consultant & Heart Failure Lead, Lincolnshire Primary Care Trust

3B: Modernising mental health provision in primary care Dr James Kingsland, President, NAPC Robin Williams, Nurse Clinician, St Hilary Brow Practice, Wallasey, Wirral

3C: Sponsored by Using information to support commissioning Sandra Hills, Director of Commissioning, The NHS Information Centre for Health and Social Care

3D: Sponsored by Unleashing the potential of integrated care organisations: the vision and how to get there (repeated at 8D) Dr Oliver Bernath, Managing Director, Integrated Health Partners (IHP) Dr Tim Richardson, GP Partner, Integrated Care Partnership; Director, Epsom Day Surgery

SESSION FOUR: ACHIEVING INTEGRATED CARE�4:45 Moving towards world class commissioning:

a creative approach to integrating care Professor Michael Chester, Consultant Cardiologist; Director, National Refractory Angina Centre, Liverpool

�5:00 Questions and discussion�5:�5 Refreshments and networking

SESSION FIVE: FORUMS�5:45 Forums (Delegates to choose 1 of the 4 sessions)

5B: Bringing urology services closer to the patient through tele-ultrasound Dr Ashok Deshpande, GPwSI in Urology, Hornchurch Professor Ram Dhillon, Consultant ENT, Northwick Park Hospital, Harrow; Chairman, National Association of GPwSI

5C: Sponsored by Launching a foundation programme: towards world class commissioning (repeated at 7E) Angela McFarlane, Director, HGS Consultancy Limited

5D: Working smarter with IT: taking the pain out of practice management Bharat Patel, CEO, X-Genics

5E: GP Access Programme Dr Mike Warburton, National Director, GP Access Programme, Department of Health

�6:45 Close of day one

�8:30 Drinks Reception at: Liverpool Marriott Hotel City Centre

�9:00 �0th/60th Anniversary Gala Dinner and awards night

Dress code: black tie

Empire Room

Kensington Suite

Boardroom

Crosby Room

Thornton Room

Boardroom

Empire Room

Crosby Room

Empire Room

Boardroom

Thornton Room

Kensington Suite

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Day 2 - Thursday 20 November

SESSION SIX: TOWARDS WORLD CLASS COMMISSIONING08:00 Registration, refreshments and exhibition08:30 Breakfast meeting: NAPC panel –

meet the experts Chaired by: John Illman, former Medical Correspondent, Daily Mail; Health Editor, The Guardian Gary Belfield, Head, Primary Care, Department of Health Dr Tim Richardson, GP Partner, Integrated Care Partnership; Director, Epsom Day Surgery Dr Johnny Marshall, Chairman, NAPC

09:30 Welcome to day two from conference chair Roy Lilley, Independent NHS Commentator, Writer and Broadcaster

�0:00 OPENING KEyNOTE ADDRESS: David Nicholson CBE, Chief Executive, NHS

�0:30 MORNING KEyNOTE ADDRESS: Andrew Lansley CBE MP, Shadow Secretary of State for Health

�0:45 Questions and discussion��:00 Registration, refreshments and exhibition

SESSION SEVEN: FORUMS��:30 Forums (Delegates to choose 1 of the 5 sessions)

7A: Sponsored by Improving diabetic provision in the community John Illman, former Medical Correspondent, Daily Mail; Health Editor, The Guardian Dr Azhar Farooqi OBE, Board Member, Primary Care Diabetes Society; GP, Diabetes Lead, Eastern Leicester Primary Care Trust Bill O’Leary, Acting Director, National Diabetes Support Team

7B: Sponsored by Delivering information for patient choice through the community and social care sector Robert Cleary, Head of Data, NHS Choices

7C: Sponsored by Developing expert patients: improving outcomes through effective self management and partnership working Simon Knighton, Chief Executive, Expert Patient Programme

7D: Sponsored by Delivering integrated health and social care Chair: Dr Geraint Lewis, Specialist Registrar in Public Health, Croydon Primary Care Trust Sue Harris, Assistant Director, Strategic Development, Turning Point on ‘Improved Access to Psychological Therapies’ Gemma Cooper, Research Manager, Turning Point Centre of Excellence in Connected Care

7E: Sponsored by Launching a foundation programme: towards world class commissioning Angela McFarlane, Director, HGS Consultancy Limited Dominic Wright, Associate Director, Finance and Performance, NHS London

SESSION EIGHT: FORUMS�2:30 Forums (Delegates to choose 1 of the 5 sessions)

8A: Sponsored by Enhancing dermatology services: joint working towards integrated care Dr Keith Freeman, Consultant Dermatologist, Sunderland Teaching Primary Care Trust, County Durham and Darlington Foundation Trust Dr Mark Saunders, GPwSI Mount View Practice, Fleetwood

8B: Bridging gaps in healthcare access: reaching vulnerable and hard-to-reach groups Susan Wright, Director, Médecins du Monde UK

8C: Bringing hospital to home Angela Single, Chief Executive, Choose Independence

8D: Sponsored by Unleashing the potential of integrated care organisations: the vision and how to get there Dr Oliver Bernath, Managing Director, Integrated Health Partners (IHP) Dr Tim Richardson, GP Partner, Integrated Care Partnerships; Director, Epsom Day Surgery

8E: NICE commissioning guides: supporting the effective commissioning of evidence-based care Teresa Emery, Senior Commissioning Advisor, National Institute for Health and Clinical Excellence (NICE)

�3:30 Buffet lunch and exhibition

SESSION NINE: THE FUTURE OF THE NHS�4:30 The Darzi Review: the long-term prospects for

commissioning partners Richard Lewis, Director of Health, Ernst and Young; Consultant to the Darzi Review

�4:45 Questions and discussion�5:00 CLOSING ADDRESS

Dr Steve Henderson, Associate Medical Director, NHS North West

�5:�5 Questions and discussion�5.30 Close of conference and Prize Draw

Dr Johnny Marshall, Chairman, NAPC

Empire Room

Thornton Room

Crosby Room

Kensington Suite

Boardroom

Empire Room

Boardroom

Kensington Suite

Crosby Room

Thornton Room

Building a Healthy Future Together

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At GPI we are committed to excellence in providing innovative,sustainable property solutions to meet the increasingly complexrequirements demanded of the primary care sector.

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GPI_Advert:Layout 1 06/11/2008 09:47 Page 1

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Speaker Biographies

Martin Anderson Director, NHS Policy & Partnerships, ABPI

In his current role as Director of NHS Policy & Partnerships he is responsible for reviewing the impact of potential NHS policy developments on the pharmaceutical industry and for encouraging joint working between the NHS and the industry against the backdrop of the ever changing NHS organisation. He is responsible for delivering the ABPI ‘NHS Outreach’ programme and for the implementation of a number of LTLS partnership recommendations as well as retaining involvement with certain commercial and NHS PaSA and Supply Chain issues.

Martin joined the ABPI approximately 9 years ago as the Commercial Affairs Manager. In this capacity he acted as secretary and convenor to a number of key Advisory Groups and Task Forces including the Commercial Affairs Advisory Group, the Smaller Companies Advisory Group, the NHS Task Force, the Involved Patient Initiative Task Force, the UK Vaccines Industry Group and various Industry NSF Groups. He is also an Honorary Lecturer at the University of London School of Pharmacy.

Before joining the ABPI Martin had almost 20 years experience working in the NHS as both Chief Pharmacist in a large London NHS Trust and in NHS General Management with responsibility for Clinical Support Services, including pathology, radiology and therapies.

John Appleby Chief Economist, The King’s Fund Visiting Professor, City University, London

John Appleby joined the King’s Fund in December 1998 following senior lectureships in health economics at the Universities of East Anglia and Birmingham. After his masters in health economics at the University of York in 1980, John worked in the NHS for seven years in Birmingham and London. For five years he worked for the National Association of Health Authorities (now the NHS Confederation) as manager of the Association’s Central Policy Unit. John has published widely on a range of health care finance and economic issues. His current research and policy activities focus on choice, funding and payment by results. Together with Sir Derek Wanless and colleagues from the King’s Fund he has also produced a major review of NHS performance and funding since Sir Derek’s original 2002 review of future funding needs for the NHS.

Gary Belfield Head, Primary Care, Department of Health

Gary Belfield is the Director of Commissioning in the DH Commissioning and System Management Directorate. Gary has over 20 years experience in the NHS and DH. His previous roles have included Head of Primary Care in the DH, Chief Executive of an NHS Trust and the deputy CE of a Community & Mental Health NHS Trust.

In 5 years at the DH Gary has led the team who created the models for Practice Based Commissioning (PBC), Long Term Conditions (LTC) and new PECs.

In his current role, Gary is responsible for developing a vision for World Class Commissioning (WCC) including identifying the key strategic competencies. His team are designing the earned autonomy model and identifying the incentives to underpin this. The creation of a Board development is the third strand of WCC with the overall aim of adding years to life and life to years for the population. This major piece of work will help support PCTs and professionalise

commissioning. PBC continues to be a key policy in Gary’s portfolio and in August 2007 he took on responsibility to implement the framework for procuring external support for commissioners (FESC). Both PBC and FESC will play a key role in developing WCC.

Gary relishes a challenge and has a naturally positive outlook on life. Both aspects are thoroughly tested by his lifelong support of Manchester City!

Dr Oliver Bernath Managing Director, Integrated Health Partners (IHP)

Oliver has over 20 years of experience in clinical practice, healthcare management, and as an entrepreneur.

After medical school and house jobs in Germany and the UK, Oliver trained in neurology at the University of Chicago, the University of California San Francisco and Stanford University. He then worked as consultant neurologist at Kaiser San Francisco.

Oliver then joined McKinsey London as one of the founders of the healthcare practice. Oliver led the team at Monitor that developed the FT assessment framework and assessed the first 12 Foundation Trusts. Later, Oliver focused on working with providers on strategy, organisational capabilities and operational lean transformations, and on Private Equity investments in healthcare.

Over the last year, Oliver has been building IHP, bridging the divide between primary and secondary care.

Professor Roger Boyle CBE National Director, Heart Disease and Stroke, Department of Health

Roger Boyle qualified from The London Hospital in 1972 and trained in cardiology in London, Manchester and Leeds.

He was appointed in 1983 as consultant cardiologist in York where he was Clinical Director and General Manager.

Roger Boyle has been a member of the Council of the British Cardiac Society since 1991 and was formerly Chairman of the Specialty Advisory Committee for training in Cardiology.

He was appointed as National Director for Heart Disease in March 2000 and has led the implementation of the National Service Framework for Coronary Heart Disease.

He was appointed to lead the development of a national strategy for stroke in February 2006.

He is Chairman of the Vascular Topics Consideration Panel for NICE and is a member of the Referral Oversight Group at the Department of Health.

Andrew Caldwell Regional Director, GPI

Andrew is the Regional Director for the North West, North, Mid-Wales and West Midland regions at GPI and is responsible for the identification, appraisal and project management of Primary Care Centre developments. His team are currently procuring eight new Primary Care Centres ranging in size from under 900 sqm to over 6,000sqm.

He has been involved in over 25 medical centre developments and also has specialist knowledge of the pharmacy sector and the development of neighbourhood and community retailing.

Prior to joining GPI his experience included advising a multi disciplinary retailer on property matters in particular the portfolio growth

objectives acquiring retail units of all descriptions and sites for development at a rate of two per week. Preceding this he also worked for a primarily office developer in the north west and for commercial private practice surveyors in both Manchester and London.

Dr Nav Chana GP Medical Director, Cricket Green Medical Practice, Surrey; GP Lecturer

Nav Chana is a GP and Medical Director of the Cricket Green Medical Practice located in Mitcham, Surrey. The practice was an early implementer of GP fundholding, and has a long history of education and training. It has been a GP training practice and undergraduate hub for St George’s University of London since 1989.

He currently chairs a local commissioning collaborative of approximately 50,000 patients: the Integrated Primary Care Commissioning LLP. He has served on the executive of the NAPC since 2004.

He is heavily involved in medical education having completed an MA in Education in 1999 and has been a GP trainer and Course Organiser and more recently an Associate Postgraduate Dean for GP education for the London Deanery in 2000. He has published widely in the area of medical education and assessment.

He has strong links with the Royal College of General Practitioners, serving as an RCGP examiner for the MRCGP examination since 1996, and has recently been heavily involved with the design and implementation of the new membership examination of the RCGP. He is a member of the technical group within the RCGP looking into the design of re-certification for all GPs.

He is a Senior Lecturer at St George’s University of London, Faculty of Medicine and Biomedical Sciences and has been appointed as the Course Director for a new and innovative postgraduate diploma training Physician’s Assistants at St George’s.

Professor Michael Chester Consultant Cardiologist; Director, National Refractory Angina Centre, Liverpool

Michael is a Director of the National Refractory Angina Centre, Liverpool. He is also Consultant Cardiologist, Royal Liverpool & Broadgreen University Hospital Trust and Professor of Rehabilitation & Preventive Health Education, Liverpool Hope University.

He is Visiting Professor of Cardiology at Nanjing University, PR China and Special Advisor on Customer Experience to NAPC

Professor Chester is a moderniser and former interventional cardiologist who passionately believes that treating patients and colleagues like valued customers is the right prescription for the NHS. The multi award winning National Refractory Angina Centre (NRAC) is the embodiment of genuine person centred healthcare and shows what can be achieved when front-line workers are allowed to do the right thing for the right reasons.

Described in 2003, by the Chief Executive of the NHS as, “truly leading the way in customer excellence,” Mike is the current holder of the prestigious Sunday Times & Henley Management College, customer experience leadership award.

Robert Cleary Head of Data, NHS Choices

Robert is Head of Data R&D for NHS Choices and has led the programme’s work on developing and maintaining the scorecards of comparative hospital

8

performance data, building a library of service directories, developing the search functionality across the on-line service and also developing and implementing the ‘Pathway’ model for integrating data and editorial content within NHS Choices.

Up until 2007 Robert was the Head of Standards Based Assessment at the Healthcare Commission where he developed and oversaw the Commission’s risk-based assessment process within the NHS.

Prior to his work in Regulation, Robert spent a number of years in health services research and consultancy. He has published a variety of research on the use of routine healthcare data and patient reported outcomes to make judgements of service quality.

Gemma Cooper Research Manager, Turning Point Centre of Excellence in Connected Care

Gemma is responsible for project managing the Connected Care audits which take place across the country, ensuring the community research is of high quality and developing and disseminating the evidence base for community-led commissioning more generally. She has expertise in a range of approaches to community and service user involvement, qualitative and quantitative social research methods and project management.

Prior to joining Turning Point she was Consultation and Participation Officer in LB Camden, managing a number of service user involvement projects in the Children Schools and Families directorate. Previously she has led on community involvement at BOST, a small voluntary organisation which supports the community to improve their local environment. Prior to this she was a senior consultant with a consultancy firm managing a wide range of projects across health and social care sectors for public sector clients.

In 2007, Gemma completed a Masters of Research (MRes) at Goldsmiths College, University of London. This included original research into the impact of volunteering on young people at risk of offending for which she received the Alan Little memorial prize.

Dr Ashok Deshpande GPwSI in Urology, Hornchurch

Dr Ashok Deshpande works in Hornchurch, Essex as a GP with Special interest in Urology. Along with the local consultant Urologist he has developed a unique primary care based service which assesses and diagnoses Benign Prostatic Hyperplasia (BPH) and Lower Urinary Tract Symptoms (LUTS).This service is supported by an innovative project of Tele-Ultrasound facilities where during the consultation, images of Ultrasound scans of prostate, bladder and the kidneys are transmitted through an ISDN link to Radiologist at the University of Portsmouth who reads them in real time. The service builds on patient care pathway recommended by the British Association of Urological Surgeons (BAUS) guidelines.Dr Deshpande has gained a diploma in Urology from the University of Middlesex and also a postgraduate certification in Medical Imaging from the University of Portsmouth. This service has been commissioned by the Havering Primary Care Trust. Dr Deshpande chairs Elm Park Consortium of Practice Based Commissioning.

Professor Ram Dhillon Consultant ENT, Northwick Park Hospital, Harrow; Chairman, National Association of GPwSI

Professor Ram Dhillon qualified from Middlesex Hospital Medical School, now part of University

College London Medical School, in 1978.After house jobs he commenced his basic surgical training with a view to specialising in ENT. He has worked at the Royal Marsden, Royal London and Middlesex Hospitals as registrar and senior registrar, during this period he was awarded his FRCS (Eng). In 1989 he was appointed consultant ENT surgeon to Northwick Park Hospital, Harrow. Outside his clinical activity his major interest is in medical education and continuing professional development. He has developed, with Middlesex University, London, and its collaborative partner, Rila, numerous training courses particularly for GPs and Nurses for enhancing clinical skills so has to deliver high standards of care in the community, by working as “Practitioners with Special Interests”. For this latter work he was awarded the title of “Honorary Professor, School of Medical and Social Sciences”, by the university. He is Chairman of the Association Of Pactitioners with Special Interests.

Teresa Emery Senior Commissioning Advisor, National Institute for Health and Clinical Excellence (NICE)

Teresa currently works for NICE as a Senior Commissioning Adviser. She is responsible for developing NICE commissioning guides, which are web based resources to support PCTs and Practice Based Commissioners to commission evidenced based services underpinned by NICE guidance. Previously she has worked clinically as a nurse, midwife and health visitor. After completing her MSc in Public Health she worked in a multi-agency public health role prior to moving into management. In her previous management role she worked as an Associate Director in a PCT and led on the modernisation and commissioning of services which aimed to improve patient access and waiting times, implement evidence based care, and where appropriate move services out of a hospital environment in line with the government policy around Care Closer to Home. This involved working closely with clinicians and practice based commissioning GPs on the development of integrated care pathways including: diagnostics, assessment and treatment, onward referral and direct listing to NHS and independent sector providers. Within this role she has commissioned a clinical unit within the community to support the implementation of the extended assessment and treatment pathways for patients within a primary care setting.

Professor Azhar Farooqi OBE Board Member, Primary Care Diabetes Society; GP, Diabetes Lead, Eastern Leicester Primary Care Trust

Professor Azhar Farooqi qualified from The University of Manchester medical school in 1983 and has been a GP in Leicester since 1987 and PEC chair for NHS Leicester since 2007. He is honorary Professor at the Department of Health Sciences, University of Leicester. His interests include diabetes and quality improvement in primary care. His national work for diabetes has included being a member of the External Reference Group for the Diabetes NSF, past member of the Professional Executive Committee of Diabetes UK, he is also a founder member of the Primary Care Diabetes Society. Professor Farooqi has authored many publications and peer reviewed papers. He was awarded an OBE for services to health care in 2007.

Emma Flood Senior Consultant, GPI+Prior to commencing with GPI, Emma held a number of leadership positions in several primary, secondary and tertiary care settings, including the statewide Queensland Paediatric Rehabilitation Service at the Royal Children’s Hospital, Australia. Within this position, Emma worked with a range of medical teams, allied health professionals, insurance companies and solicitors in utilising a combination of private and public funding for the rehabilitation and management of patients. Emma also held several leadership roles in the development of clinical pathways and service models that were based on evidence based practice but cost efficient for both the private and public sectors.

Emma commenced with GPI in March 2007 and shares her passion for healthcare through the company’s consultancy division, GPI+. Within this role, she is responsible for supporting the development arm of the company (GPI) as well as GPs and PCTs in respect of clinical and infrastructure business planning.

Dr Keith Freeman Consultant Dermatologist, County Durham and Darlington NHS Foundation Trust & Sunderland Teaching Primary Care Trust

Keith has been a Consultant Dermatologist for 20 years, working in the Armed Forces, NHS and private sectors.

He has had management experience as a Clinical Director in the NHS, Consultant Advisor to the Ministry of Defence and as a director of healthcare companies in the U.K. and U.S.A.

His present post is equally co-funded by NHS primary and secondary care Trusts, allowing him an unbiased perspective on models for delivery of care.

He is a proponent of integrated services which cross the traditional boundary between primary and secondary care.

He has persistently argued that clinicians must play a key role in NHS service design and management. He is a member of the North East Clinical Leaders Network.

Sue Harris Assistant Director, Strategic Development, Turning Point on ‘Improved Access to Psychological Therapies’

With over 14 years experience of working across health and social care both in the independent and statutory sector Sue now specialises in service development and acquisition of new business. Since joining Turning Point eight years ago she has been instrumental in developing new services across the fields of mental health, substance misuse and learning disabilities. Her development portfolio includes resettlement from long stay hospitals, substance misuse open access, structured day care and employment services and most recently Improving Access to Psychological Therapies (IAPT). Bringing together Turning Point’s considerable experience across health and social care Sue has been central to the development of “RightSteps a Model for Improving Access to Psychological Therapies” which enables PCTs to purchase across a menu of options providing greater personalisation and choice for service users.

Sue was previously Director of Services for Depression Alliance. Whilst in this post Sue was part of the 1999 Clinical Standards Advisory Group (CSAG) Depression Visiting Team.

Speaker Biographies continued...

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Steve Henderson GP Associate Medical Director, NHS North West Steve Henderson has been a GP in the Wythenshawe area of Manchester for the last 23 years. Working in a very deprived area with a broad range of health needs has led him into involvement with health commissioning and the modernisation of health care.

He at first worked in an advisory capacity with the then local health authority and throughout the various restructuring of local NHS organisations has continued to develop this aspect of his career.

Since January 2004 he has combined his commitment as a GP with a more formal role as Associate Medical Director at Greater Manchester SHA and more recently as Associate Director for Clinical Engagement at NHS North West.

He is currently a member of two DoH groups – the Forward Thinking Group at the Strategy Unit and the World Class Commissioning reference group.

For the SHA he leads on clinical engagement particularly in Primary Care and jointly leads the Clinical Leaders Network, a flagship pilot with the DoH that supports a multi-disciplinary group of clinical leaders through action learning. He is also joint chairman of the Advancing Quality initiative introducing a reward structure for the delivery of high quality clinical services.

Sandra Hills Interim Director of Commissioning, NHS Information Centre for health and social care

Sandra joined the NHS in 1973. She has extensive experience of working as a Health Visitor and Health Promotion professional in the North East and has held a number of Board level roles within Health Authorities and PCTs as Assistant Chief Executive, Director of Clinical Services and Director of Commissioning within Surrey.

Her Commissioning portfolio included an Acute hospital, Blue Light Ambulance, Primary and Community, GP out of hours, Cancer and Mental Health Services she has also held the lead role for PBC development. She is a keen partnership worker and has a major interest in the development of all Primary and Community services and multi disciplinary working in the community setting.

Sandra joined the NHS Information Centre for health and social care in May 2008. She is leading the Information Centre’s Commissioning programme designed to support all commissioners in better use of information. She is keen to work with front line commissioners to identify how the Information Centre can add value for them and help them address the challenge of becoming world class commissioners and improve clinical care and service provision.

John Illman former Medical Correspondent, Daily Mail; Health Editor, The Guardian

John Illman was founder editor of New Psychiatry and is a former editor of General Practitioner. He spent five years as the Daily Mail medical correspondent; eight years as The Guardian Health Editor; three years as the Observer medical corrrespondent and six years as chair of the Medical Journalists’ Association. He has won several journalism awards. He is also an award winning author. His fifth book was published in September, 2008.

He is also an experienced broadcaster and a visiting university lecturer. For the last eight years he has run John Illman Communications which specialises in media training, presentation skills, crisis management and writing skills.

Professor Kamlesh Khunti Professor of Primary Care Diabetes and Vascular Medicine, University of Leicester

Kamlesh Khunti is Professor of Diabetes and Vascular Medicine and Head of Division of General Practice and Primary Health Care, University of Leicester. He leads a research group in the Department of Health Sciences undertaking research into the early identification and interventions in people with diabetes and pre-diabetes. He is co-director for the South East Midlands Diabetes Research Network and is a member of the Scientific Foundation Board of the RCGP and Diabetes UK Research Committee. He is currently an advisor to the Department of Health’s National Screening Committee on Vascular Risk. He Chairs the Department of Health-RCGP Committee on Classification of Diabetes. He was founding member of the Primary Care Diabetes Society and is secretary of the Primary Care Study Group of the European Society of Diabetes (EASD). He is the RCGP Representative for the Quality and Outcomes Framework Review Panel for Cardiovascular disease.

Dr James Kingsland President, NAPC

James is the Senior Partner in a Personal Medical Services partnership in Wallasey. He has been in practice on the Wirral since 1989. His practice has won numerous awards for clinical excellence and was in the early waves of fundholding and a first wave PMS plus site.

James was Chair of NAPC for four years and was appointed President in September 2008, having served as a member of the executive since the NAPC’s inception.

He has a wealth of experience in General Practice, medical education and medical politics.

Between 1999 to 2002 he worked part time as a GP advisor to the Department of Health and was instrumental in the development and implementation of PMS policy and Walk-in Centres and worked with the DH to develop the quality agenda for General Practice.

He is now a member of the Department of Health’s National Leadership Network.

He continues to have a central role in supporting the current Reform Agenda for the NHS, particularly in the development of Practice Based Commissioning and is a member of the DH PBC Implementation Board and the DH Commissioning Policy Reference Group. He also serves on the NICE Commissioning Steering Group.

He has been a GP trainer for 15 years and is a member of the Mersey Regional GP Education Committee. He is also an undergraduate tutor for the medical schools of Liverpool and University College London.

He served for 10 years on Wirral LMC, has been a member of the General Practice Committee of the BMA and for 3 years chaired its PMS sub-committee. He was formerly the Vice Chair of Wirral Health Authority having previously served as a non-executive director of Wirral FHSA.

Simon Knighton Chief Executive, Expert Patient Programme

Simon was appointed Chief Executive of EPP CIC at the end of June 2007 with remit to sustainably achieve a significant step change in the volume of self management courses being delivered in England.

Before joining EPP, Simon has worked in both the private and the not for profit sectors. Most recently he set up and led finance, leasing and

insurance companies to fund disability equipment under the Motability Scheme, having previously been Motability’s Operations Director. He was also Director of Business in the Community in Wales and led the Millennium Debate of the Age for Age Concern England.

In the private sector Simon worked in the oil business before setting up and subsequently selling his own group of companies.

Carol Lambe Practice Based Commissioning Development Manager, Sutton and Merton PCT

Carol qualified as a chartered physiotherapist in 1988 and specialised in paediatrics before becoming Therapy Manager at Queen Mary’s Hospital for Children, Surrey, in 1996. After completing an MBA she moved into general management at Epsom & St Helier NHS Trust before joining the Trust’s Change Team in 2002 working on the emergency services collaborative. Following a move to primary care in 2004 Carol became service improvement manager at Sutton and Merton PCT leading on a number of successful service developments in primary care including the implementation of a musculo skeletal interface service, diabetes, dermatology and anti coagulation services. She became practice based commissioning development manager in 2007 and is currently working with PBC groups across the PCT on service developments and their procurement.

Steve Laker Group Development Director, GPI

Steve is a Chartered Surveyor with 16 years experience of the development of public infrastructure facilities within stand alone and mixed residential, commercial and regeneration schemes.

For the last nine years Steve has specialised in the primary healthcare sector with GPI, overseeing the funding and development of over 60 new primary care centres across the UK - from inception and planning to handover of the completed new facilities.

Andrew Lansley CBE MP Shadow Secretary of State for Health

Andrew Lansley has been MP for South Cambridgeshire since 1997 and since 2003 has been the Shadow Secretary of State for Health.

Mr Lansley previously served as a member of the Health Select Committee and the Trade and Industry Select Committee. Andrew Lansley is the Chairman of the All Party Parliamentary Group on Stroke.

From June 1999 to 2001 he was Shadow Minister for the Cabinet Office and was responsible for policy co-ordination in the Conservative Party. He is a Vice-President of the Local Government Association.

Mr Lansley was Director of the Conservative Research Department from 1990-1995. He has also been Deputy Director-General of the British Chambers of Commerce (1987-1990). He was a civil servant from 1979-1987, including between 1984-85 Private Secretary to the Secretary of State for Trade and Industry; and from 1985-1987 he was Principal Private Secretary to the Chancellor of the Duchy of Lancaster.

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Dr Geraint Lewis Specialist Registrar in Public Health, Croydon Primary Care Trust

Geraint Lewis is a public health physician who works as a policy advisor at the Cabinet Office and as a visiting fellow at the Nuffield Trust and the King’s Fund. At Croydon PCT he developed and implemented the Virtual Wards project (using predictive risk modeling to avoid emergency hospital admissions), which was overall winner of the 2007 Guardian Newspaper’s Public Service Awards, and which won an unprecedented four categories at the Health Service Journal awards.

He is the author of ‘Mastering Public Health’, an international postgraduate text book. Dr. Lewis studied medicine at Cambridge University, and he holds a master’s degree in public health from the London School of Hygiene and Tropical Medicine as well as membership of the Royal College of Physicians of London and of the Faculty of Public Health. He spent the 2007-08 academic year as a Harkness Fellow in New York studying the use of predictive risk modeling in the United States.

Richard Lewis Director, Ernst & Young, Health Advisory Practice

Richard Lewis is a director in Ernst & Young’s health advisory practice. He has many years experience in strategy consulting and earlier this year advised the Department of Health on the Primary and Community Care Strategy as part of the NHS Next Stage Review.

Before joining Ernst & Young, Richard was a senior fellow at The King’s Fund, where he remains a senior associate. He has spent time in the Prime Minister’s Delivery Unit and started his career as an NHS manager, most recently as a director of commissioning in London.

Richard is a well known commentator on the NHS reforms and continues to publish articles in national trade and academic journals.

Roy Lilley Independent NHS Commentator, Writer and Broadcaster

Roy lives in Camberley, Surrey; a businessman with over 40 years experience. He started his first enterprise from scratch, built it to a multi-million pound turnover and sold it to management and partners in 1989.

He is now an established, independent health policy analyst, writer, broadcaster and commentator on health and social issues. Previously, a Visiting Fellow at the Management School, Imperial College London. Formerly at the Centre for Health Services Management at the University of Nottingham. He also provides consultancy to NHS organisations and the companies that have services and products for the health service.

He has, twice, been voted top UK speaker on NHS topics.

He is the creator of the top selling ‘Tool-Kit’ series of books.

He was the vice-chairman of West Surrey and North East Hampshire Health Authority and formerly a member of Surrey Heath Borough Council holding the position of Mayor in 1988/89. Between 1991 and 1995, Roy was the chairman of the Homewood NHS Trust, Chertsey Surrey, a first wave Trust with responsibility for People with a Learning Disability and Mental Health problems.

Roy Lilley was a founder member of the NHS Trust Federation and held the positions of Chairman of the Supplies and Purchasing Standing Committee

and Chairmanship of the Standing Committee on HR Issues.

He has been a member of the NHS Steering Group on women’s issues and a member of the NHS Training Executive’s Group on training Boards and Non-Executive Directors.

He has contributed to the Today Programme, Newsnight, the Midnight Hour, BBC News 24, BBC 5 Live, Channel 5 News, Sky, ITN and regional TV and radio programmes.

He has written for the Guardian, Sunday Times, Telegraph and many national newspapers, journals and management periodicals including a regular column in Pharmaceutical Marketing magazine.

He is the author of over twenty books on health and health service management.

He was appointed a Trustee of the Patient Choice initiative.

Angela McFarlane Director, HGS Consultancy Limited

Angela McFarlane is one of the Founding Directors of HGS Consultancy Limited, a company dedicated to enabling effective joint working between the NHS, Patient Organisations and the pharmaceutical and biotech industry through its integrated Market Access programmes.

HGS Consultancy and its NHS Associates were commissioned by the NAPC, in collaboration with the DH, together with an educational grant from Procter and Gamble, to research, develop and write the Practice Based Commissioning Toolkit .

Prior to founding HGS Consultancy, Angela was Marketing Director of a managed care organisation for four years, working with fundholding consortia and health authorities across the North West England and West Midlands.

Angela spent 12 years in a variety of marketing management roles with Bristol Myers Squibb and sales management with Merck, Sharp and Dohme

Dr John Navein Consultant, Bowe Watts Clargo

John is a family physician with extensive experience of providing medical care in remote and austere environments. He served as a medical officer in the British Army and served on 5 continents. He left the Army in 1994 and went on to become the Medical Director of the US Department of Defense Telemedicine Training Team and an advisor to the US Congress from 1995 – 1998. John is now a consultant with an international reputation and has advised the Welsh Assembly and Isle of Man Governments. He supports the NHS across the UK on healthcare modernisation.

Dr Johnny Marshall Chairman, NAPC

Johnny is a GP in Buckinghamshire. His practice was a first wave PMS pilot and works in ever closer collaboration with 2 other practices as the Westongrove PMS Partnership.

Johnny has undertaken several roles with the Vale of Aylesbury PCT including: PEC member, GP with a special interest in CHD, Primary Care development and Long-term Conditions.

He is chair of United Commissioning, the commissioning collaborative established by the local practices. He also chairs Vale Health Ltd., a new provider company designed to respond to the need for new ways of provision.

Johnny is on the executive of the National Association of Primary Care and has been involved

in their work around PBC and Primary Care contracts.

David Nicholson CBE Chief Executive, NHS

David Nicholson devoted over 25 years to a career in the NHS, holding senior leadership positions at local, regional and national level. He was appointed Chief Executive of the new Strategic Health Authority for London in early 2006 having previously been the Chief Executive of Birmingham and The Black Country SHA (from 2003) and of West Midlands South and Shropshire & Staffordshire Strategic Health Authorities (from 2005). David took up the post of NHS Chief Executive in September 2006.

In April 2002 David became Director of Health and Social Care for the Midlands and East of England. Before taking this role he held a number of positions in NHS organisations including Regional Director for Trent and nine years as Chief Executive of Doncaster Royal Infirmary NHS Trust.

He was awarded the CBE in January 2004 for his services to the NHS.

Bill O’ Leary Acting Director, National Diabetes Support Team

Bill has been associated with the National Diabetes Support Team (NDST) since it began in September 2003. Initially as Head of Communications and Knowledge Management and latterly as Interim Director. He has many years experience in communications and knowledge management having previously worked for the Modernisation Agency and H M Customs & Excise. Although not a clinician he brings many years experience of the challenges and opportunities that face the diabetes community as they confront the rising numbers of people with diabetes, the development of different therapies and the pressures of reconfiguring services to meet the needs of commissioners and the broader health environment. In particular he brings an expert perspective on how the wider healthcare agenda, as evidenced by High Quality Care For All and World Class Commissioning, will mean that diabetes services in the future may look very different from those the diabetes community are used to.

Bharat Patel CEO, X-Genics

Bharat Patel is a Chartered Accountant, a former partner in public practice, and now the CEO of X-Genics, publishers of the eManager expert system, which helps managers comply with regulations and follow best practice.

He has built systems and technical solutions skills as part of the management team of a leading workflow management software company and healthcare informatics businesses. As CEO of a HealthNet company, he was instrumental in taking a 3 employee company to a global a presence building high calibre international teams in every discipline, producing leading edge software solutions that won accolades from the most prestigious academies.

Versed in regulatory and compliance issues as an accountant, he also specialises in litigation support and legal case build.

eManager allows publishers such as Acas and Royal Society of Medicine to disseminate best practice, and provides a cost effective platform for PCTs to easily spread best practice and standardisation.

Speaker Biographies continued...

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Dr Tim Richardson GP Partner, Integrated Care Partnerships; Director, Epsom Day Surgery

Tim initially trained as navigation officer with the P & O lines. Went to medical school at St. Bartholomew’s Hospital, London in 1973. Passed MBBS in 1979 and MRCGP [London] 1983.

He became a principal in General Practice in Epsom 1983.

He led the practice’s acquisition of the Old Cottage Hospital [OCH], Epsom in 1990/91.

He set up the first independent diagnostic and treatment centre [DTC] called Epsom Day Surgery in the Epsom Old Cottage Hospital in 1994. Has managed it since 1998.

He was involved in the merger of 3 practices to form the Integrated Care Partnership (ICP) becoming a first wave PMS plus practice in 1998. ICP provides the widest range of services by a single NHS practice, including general practice, therapies, diagnostics such as plain x ray, ultra sound, and direct access endoscopy, specialist outpatient clinics, a wide range of specialist day surgery and chronic disease management including ‘in patient’ community hospital care.

He was instrumental in setting up the first GP Specialist Personal Medical services [SPMS] company in 2006. This is Epsom Downs Integrated Care Services (EDICS) Ltd, which managed all their GP’s specialist referrals, moving the majority of Primary Care centres closer to patients.

On the executive of the National Association of Primary Care.

He set up a second independent diagnostic and treatment centre [DTC] called Cobham Day Surgery in the Cobham Cottage Hospital in 2006.

On Department of Health Forward Thinking Strategy View Group.

Working on managed care model to develop integrated clinical services.

Susan Roostan Assistant Director, Non Acute Commissioning, Sutton & Merton Primary Care Trust

Susan Roostan is Assistant Director of Non Acute Commissioning at Sutton & Merton, a large PCT in South West London. She is Assistant Director with responsibility for all non acute contracts and lead Assistant Director for Practice Based Commissioning.

Since joining the NHS in 1991 Susan worked for a number of years in non-clinical support services managing the full range of services.

In 1999 the opportunity arose to change direction in her career and she embarked upon successful delivery of a number of change management projects both in acute hospitals and primary care trusts. Her experience in pathway redesign is extensive and in 2004 she joined the Improvement Partnership for Hospitals programme as a service improvement facilitator, covering London and the South East with the Modernisation Agency. Susan has a growing interest in both staff and organisational development and is keen to further utilise her experience and expertise in these areas.

Dr Mark Saunders GPwSI Dermatology, Mount View Practice, Fleetwood

Graduating as Dundee University Medical Society President in 1987, he achieved the MRCGP (1993) at Blackpool Victoria Hospital.

Mark then worked as a Staff Grade in Dermatology in the Blackpool Dermatology Unit from 1995 until 2000, when he moved into a full time PMS GP post

at Mount View Practice, Fleetwood, Lancashire.

Since 2005 he has been running an in-house Dermatology GPwSI Service through PBC with North Lancs. PCT. He also works for Central Lancs. PCT in their GPwSI Skin Tier 2 service.

Mark presents at the Royal College of General Practitioners (RCGP) North West England Faculty ‘Dermatology for the GP Curriculum’ Course.

He also runs the Fylde Coast Skin Club and have been invited onto the Cumbria & Lancashire Area Skin Specialists (CLASS) advisory panel.

Scott Savage Executive Lead Pharmacist, Medicines Management, Imperial College Hospital, London

Scott is the Executive Lead Pharmacist for Medicines Management at Imperial College Hospitals NHS Trust. He manages the Medicines Information department, Pharmacy Antimicrobial services, formulary team and jointly manages PCT Interface post.

Scott trained in Australia at the Queensland University in Brisbane where he obtained two degrees (Bachelor of Pharmacy and Bachelor of Science), qualifying in 1992. He worked in Brisbane and the Sunshine Coast, managing large community pharmacies before moving to England in 1998. He has since worked extensively in hospital pharmacy, obtaining a Post Graduate Diploma in Clinical Pharmacy in 2002. Scott locumed at various hospitals around the country showing his ability to quickly adapt to change.

Scott is the London Representative for the Guild of Healthcare Pharmacists and and a steering group member of the Leadership Development Group, UKCPA / Guild of Healthcare Pharmacists.

Scott has written many joint guidelines for joined up management of patients in both primary and secondary care including asthma, dyspepsia and COPD.

Scott has recently completed merging of the formularies of previous sites of Hammersmith, Charing Cross and St Mary’s hospitals.

Angela Single Chief Executive, Choose Independance

A dynamic and experienced healthcare professional with over 30 years experience within the healthcare industry and is considered one of the UK’s leading Telehealth experts.

Angela started her career at the Royal London Hospital in London, training as a District Nurse before taking up posts as a Senior Healthcare Manager at an Acute General Hospital and then as Deputy Chief Nurse in North London.

She moved into Independent Healthcare to become the Managing Director of the first UK’s Telehealth Company’s Healthwatch, which she set up in 1999.

Angela received her BA Honours in Healthcare Management at Westminster University.

Angela was formerly Project Director, LTC in Newham London, setting up and leading its Telehealth programme which won 4 NHS awards for innovation and modernisation including ‘Innovation in Technology’.

As an Independent Healthcare Consultant and CEO of Choose Independence Ltd she works closely with the NHS, the Telecare /Telehealth Industry and Independent Healthcare Organisations delivering strategic redesign, modernisation, Telecare and Telehealth Consultancy.

Angela is passionate about Telecare and Telehealth and her vision is to influence the development of Telehealth both in the UK and internationally.

She is currently leading the work on the revision

of the UK’s Telecare Code of Practice, she is on the editorial board of the Journal of Nursing Management, on the TSA Code of Practice Management Board, a member of the DH Telecare Advisory Network (TAN), and a committee member of the British Commuting Society SIG for Telehealth.

Judith Smith Respiratory Nurse, Consultant & Heart Failure Lead, Lincolnshire Primary Care Trust

Judith is the first Respiratory Nurse Consultant to be appointed and employed within primary care. She was previously employed as a nurse practitioner in Dorset, before her move to lead the Inspire team in East Lincolnshire and subsequently her move to Leicestershire County and Rutland Community Health Services. She has a long track record of education within respiratory diseases, and has been a trainer with the Education for Health for a number of years. She is the lead manager for respiratory services and now long term conditions for Leicestershire County and Rutland Community Health Services, and, with Noel leads on all strategic development within this area. Judith has a national profile and has worked on Department of Health initiatives such as the DH and ABPI toolkit and on the sub group for the acute care for Clinical strategy for COPD

A keen advocate for the future development of both nurses and allied health professionals Judith is an exemplary role model for those clinicians wishing to expand their role and become clinical leaders within their own health communities. A humorous and entertaining presenter Judith is a “breath of fresh air” combining practical knowledge within an environment of fun.

Dr Mike Warburton National Director, GP Access Programme, Department of Health

Dr Mike Warburton qualified in London in 1982 and spent 15 years as a GP in West Sussex. During that time he was a GP trainer, PCG and PEC chair, and Director of the local OOH cooperative. After completing an MBA at Imperial College he took up the post of Director of Modernisation working on improving hospital based services and particularly the interface with Primary Care. For the last four years he has been Director of Commissioning and Deputy CEO of a PCT before moving to the Department of Health as National Programme Director for GP access.

Dominic Wright Head of Commissioner Finance and Performance

Dominic began his NHS career in as a National Trainee and has worked in a number of London acute teaching hospitals in operational roles prior to moving to Barnet PCT as Director of Planning & Commissioning. He has just started a secondment to NHS London where he is Head of Commissioner Finance and Performance.

Susan Wright Director, Médecins du Monde UK

Susan joined Médecins du Monde UK in December 2006 after five years in Bosnia and Herzegovina where she worked with Paddy Ashdown as Head of the Rule of Law Department at the Office of the High Representative.

She studied at Howard University and Harvard University in addition to being a Fulbright Scholar. She has taught International Criminal Law and worked in Sierra Leone for the war crimes tribunal. She leads the team at Médecins du Monde UK, with a particular focus on advocacy.

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Membership

The NAPC embraces practices, PCTs and the private sector within its membership.

Join today and become well-informed about the rapid developments now taking place in the NHS.

Practices – What you get:

• Annual membership fees for practices are based upon list size

• Membership includes all practice and attached staff

• All staff, as well as principals, are able to attend NAPC events at discounted rates

• Receive all NAPC publications free of charge. These include newsletters, bi-annual reviews, and other publications on topical issues

• Have access to e-helpline

This year at its 2008 annual conference, NAPC is delighted to announce the restoration of its prestigious awards ceremony.

Reflecting the healthcare agenda for primary care 2008, the three awards at this year’s event will be for:

• The most advanced PBC practice or consortium• The most creative use of technology for the benefit of

patients in primary care• The best example in primary care of partnership

working across health or social care, or both, including working with patients, local authorities, the voluntary sector and others.

JudgesDr David Colin-Thome, Department of Health Dr Patricia Wilkie, President, National Association for Patient Participation (Napp) Mike Ramsden, CEO, NAPC

AwardsEach category will receive a cash award of £2,000 and the winner of the most advanced PBC practice or consortium will also receive for one year the James Kingsland Trophy.

The winners will be presented with their awards at NAPC’s tenth anniversary gala dinner on �9th November 2008, they will also receive for one year the NAPC’s silver salver.

NAPC Awards

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Sponsor Profiles

The National Association of Primary Care (NAPC) is the only membership organisation whose main focus of support is General Practice and all its staff, while, at the same time, supporting Primary Care Trusts (PCTs) in developing their relationships with them.

NAPC has a wealth of expertise among its executive, as well as its wider membership, practice issues as well as practice based commissioning, which it uses to promote best practice and address members’ queries and problems. The Association’s perspective, unlike other organisations, is that practices should be free to commission alone, or with other practices of their choice, to provide care for their local populations.

For more information please visit: www.napc.co.uk stand no. 3

Novo Nordisk is a healthcare company and a world leader in diabetes care. In addition, Novo Nordisk has a leading position within areas such as haemostasis management, growth hormone therapy and hormone replacement therapy. Novo Nordisk manufactures and markets pharmaceutical products and services that make a significant difference to patients, the medical profession and society.

For more information please visit: www.novonordisk.co.uk stand no. �3, �4 and �7

The Department of Health has published guidance for NHS organisations on joint working with the pharmaceutical industry.

This guidance encourages the NHS to consider entering into joint working arrangements with the industry where these provide benefits for patients, and are established within appropriate governance arrangements.

A best practice ‘toolkit’ for both the NHS and industry has been developed jointly by DH and the ABPI exploring how to undertake joint working projects – this is a comprehensive and practical guide filled with useful tools and templates that can be adapted to individual circumstances.

For more information please visit: www.dh.gov.uk stand no. 9

NHS When it was created in 1948, the National Health Service was unique. For the first time prevention, diagnosis and treatment were brought together into a single organisation to provide healthcare services to all.

Over the last 60 years, the hard work and skills of its staff have ensured that the NHS has made an immeasurable contribution to British society. It has helped to save and improve the quality of millions of people’s lives.

In the past eight years, record investment in the NHS and structural reform have led to more staff, faster access to care and a dramatic reduction in waiting lists.

Today, the NHS is just as unique as it was in 1948. It is one of the most comprehensive healthcare systems in the world and is in a stronger, more stable financial position than it has been for many years, providing a solid foundation on which to build further improvements.

For more information please visit: www.nhs.uk

Exhibitor Plan and Key

Main Auditorium

Registration

Pearce RoomSefton Room

Main Lounge

4 3

8

1

34

28

35

29

33

3031

32

2

910

11 12

13

14

15

16

27

26

25

24

23

22

21

20

19

18

176

5

7

29a

1 NHS Choices / Lifecheck

2 Napp Pharmaceuticals Limited

3 NAPC

4 British Red Cross

5 Norgine Pharmaceuticals Limited

6 GPI

7 NHS The Information Centre

8 NHS LifeCheck

9 Department of Health / ABPI

10 BMJ Careers

11 Leo Pharma

12 Integrated Health Partners

13 Novo Nordisk

14 Novo Nordisk

15 CIC

16 PACE

17 Novo Nordisk

18 Procter and Gamble Pharmaceuticals

19 Action on Addiction

20 Turning Point

21 Parity Medical

22 NICE

23 InTime Data

24 Schering-Plough

25 Sapphire Primary Care Developments Ltd

26 Trinity-Chiesi Pharmaceuticals

27 Inverness Medical UK

28 Haymarket Medical Media

29 Link Direct

29a Sondec Limited

30 NHS Primary Care Contracting

31 EPP CIC

32 Harvey Walsh

33 TPP-UK

34 Massage Zone

35 iQ Medical

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Exhibitor Profiles

Action on Addiction Addiction is the biggest preventable killer in the UK. It breaks up families, damages communities and destroys lives. In some way it touches us all. We take action to disarm addiction through research, treatment, family support, education and training. We have treatment centres across England available at Clouds House (for men and women). This includes detox. Hope House for women with complex needs and day treatment, in Liverpool, London, Bournemouth and Poole. We reach out to family members including children by providing services that offer much needed information, advice and support. We also offer companies advice, support and training to assist employees with addiction and substance misuse problems.

For more information please visit: www.actiononaddiction.org.uk stand no. �9

Association of the British Pharmaceutical Industry (ABPI) The Association of the British Pharmaceutical Industry (ABPI) is the trade association for more than 75 companies in the UK producing prescription medicines. Its member companies research, develop, manufacture and supply more than 80 per cent of the medicines prescribed through the National Health Service (NHS).

The ABPI also represents companies engaged in the research and/or development of medicines for human use. In addition, its general affiliate membership is for all other organisations with an interest in the pharmaceutical industry.

For more information please visit: www.abpi.org.uk stand no. 9

BMJ Careers BMJ Careers – where doctors find jobs and jobs find doctors.

BMJ Careers is the natural choice for doctors looking for jobs, and employers looking for the best candidates to fill vacancies. We provide a range of career and recruitment services including print and online job listings, career advice articles and medical careers fairs. BMJ Careers features jobs across all specialties and grades and attract more medical job seekers than any other recruitment medium.

For more information please visit: careers.bmj.com stand no. �0

British Red Cross Every year British Red Cross staff and volunteers help thousands of vulnerable people in the UK cope with sudden illness, readjust after a hospital stay or withstand a family or social care crisis.

With over twenty years’ experience of delivering time limited Health and Social Care programmes the British Red Cross provides a range of services, including care in the home, equipment loan, transport assistance, therapeutic care and skin camouflage, that help people grow in confidence, avoid social isolation, get help with practical tasks, access transport and obtain equipment to keep them as independent as possible and avoid unnecessary hospital admissions.

For more information please visit: www.redcross.org.uk stand no. 4

Community Integrated Care (CIC) Community Integrated Care (CIC) is the 15th largest adult social care charity operating in UK. Our Independent Living Services support adults with disabilities and/or mental health concerns; Senior Care Services provide specialist intermediate, nursing and residential care; Addictions Outreach delivers treatment for alcohol, drugs and other addictions; and Homelessness Relief provide accommodation and support for young homeless adults.

With hundreds of properties throughout England and Scotland, and over 4000 people accessing our services, CIC is one of the UK’s most successful care charities. Founded in 1988, we base our services on the principles of person centred care and social inclusion.

For more information please visit: www.c-i-c.co.uk stand no. �5

Expert Patients Programme Community Interest Company (EPP CIC) Expert Patients Programme Community Interest Company (EPP CIC) offers a range of practical courses open to anyone living with or affected by any long-term health condition(s).

Courses are designed to enable people to take control of their health by learning new skills through cognitive behavioural techniques. These skills allow people to manage their condition on a daily basis, increasing their confidence and making them less dependent on health and social care programmes.

EPP CIC is the market leader in developing specific, innovative new programmes and we value partnership working. Our main focus is course development, training accreditation and quality monitoring.

For more information please visit: www.expertpatients.co.uk stand no. 3�

GPI GPI is one of the UK’s leading investors and developers in the primary care sector with a portfolio of approximately 160 Primary Care Centres.

The Company’s core business is the development and investment in modern premises for the provision of Primary Care services. Additionally, they also provide services to complement and enhance their core business through the following:-

GPI+ offers a range of innovative solutions that can add value to a client’s business.

General Practice Facilities Management supports occupying tenants with a full facilities and asset management service.

With a focus on quality, design excellence and customer care, GPI is expertly placed to respond to the demands of the modern NHS.

“NAPC is delighted that GPI is its preferred partner for Primary Care development”.

For more information please visit: www.gpgroup.co.uk stand no. 6

Harvey Walsh Harvey Walsh is an innovative healthcare consultancy formed to provide the NHS and other healthcare organisations with products and services that will assist them in achieving the best possible outcomes for patients.

Working directly with the NHS in managing PbC Groups, Harvey Walsh has an in-depth knowledge of the complex issues facing the NHS, as well as a passion for finding creative innovative solutions.

Clients include PbC Groups, PCT’s, SHA’s and Allied bodies including CSIP, NIMHE and the Home Office.

Our services include:

Data analysis

Business intelligence dashboards

Service assessments

Pathway modelling

Guideline development & implementation

Commissioning toolkits

Training & facilitation

For more information please visit: www.harveywalsh.co.uk stand no. 32

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Haymarket Medical Media Haymarket Medical Media has provided information for primary care professionals for over 40 years. Our flagship titles are the weekly GP newspaper, the monthly prescribing reference MIMS, fortnightly Independent Nurse and our primary care website Healthcare Republic. Other titles include MIMS for Nurses and the MIMS Specialist Journals.

Our publications are available within Healthcare Republic, a market leading website. Healthcare Republic also offers a daily news service, revalidation resources, CPD, jobs and career advice, and much more.

Primary care professionals rely on Haymarket Medical Media for the information and resources they need every day.

For more information please visit: www.haymarket.com stand no. 28

Integrated Health Partners (IHP) IHP is the leading ICO, working in partnership with local GPs. We enable the tight integration of the team, service and budget to give patients, carers and clinicians a coordinated delivery of their clinical needs.

Patients benefit best when clinical pathways are seamlessly connected and managed. IHP brings a powerful combination of clinical, managerial, financial and infrastructure expertise to improve care for our NHS patients.

IHP is backed by Babcock & Brown, a leading investment firm with over £32 billion under management. Babcock & Brown has £600 Million invested in NHS schemes alone.

For more information please visit: www.ihpclinics.org stand no. �2

InTime Data InTime Data is an independent company founded in 2002 by a group of highly experienced Pharmaceutical executives.

Through its various divisions InTime provides a comprehensive range of data-based services.

We are excited by our new product: ReminderTime from Intime. This is an interactive appointment reminder system, which can save both your organisation and patients a great deal of time and money.

As a GPAQ licensee, and one of the UK’s largest NHS Survey companies, we are able to manage projects large and small. Mail programmes data cleaning, data capture and analysis are all part of our portfolio.

For more information please visit: www.intimedata.com stand no. 23

Inverness Medical UK Inverness Medical is a global top10 diagnostic company and is a market leader in Point of Care Testing.

Cardiovascular Screening, Coronary Care, Coagulation, Sexual Health, Infectious Diseases, Women’s Health, Respiratory Medicine, High Dependency.

The combination of products, market knowledge, and customer relationships places Inverness Medical UK in a unique position to offer health management options both within and across the primary-secondary care interface.

Inverness Medical UK offer tools and services to ensure the professional implementation and management of diagnostics at the most beneficial point in the patient pathway.

For more information please visit: www.invernessmedical.com stand no. 27

Budget Manager is a unique Data Validation solution which enables Practices and PCTs to quickly and easily record and monitor referral and discharge information for episodes of secondary care. It compares this information to the National Tariff, automatically reconciles the data then highlights any discrepancies e.g. incorrect NHS number / excess bed days / unexpected complications etc. Specialist clinical knowledge is not required as the system uses a sophisticated mapping mechanism which translates common descriptive medical terminology into HRG codes. It significantly reduces the costly and time-consuming task of validation. It also has significant reporting functionality which enables rapid care pathway analysis

For more information please visit: www.iq-ppmp.co.uk stand no. 35

LEO Pharma LEO Pharma is among the world’s leading companies in parenteral treatment of thromboembolic disorders and topical dermatology. LEO Pharma is owned entirely by the

LEO Foundation and is committed to improving patient care whilst increasing awareness and understanding within its specialist disease areas. With no shareholders, money can be reinvested into what really matters: pioneering treatment for the benefit of patients.

LEO Pharma is also committed to developing service redesign programmes, educational initiatives and service provision.

For more information about LEO Pharma’s products or educational resources, please telephone 0�844 347333 or email: general-uk@leo-pharma.com

For more information please visit: www.leo-pharma.com stand no. ��

Link Direct LinkDirect is a “one-stop shop” providing the complete range of UK-wide door-drop services to both Public and Private Sector companies.

By combining Solus, NewsLink and Royal Mail Door to Door delivery, supplemented by Direct Mail to those areas that cannot be reached by a Door Drop, we are able to achieve maximum household coverage within precisely defined boundaries.

By drilling down on each individual postcode, using our own unique “SMART Mapping” system, we can ensure that precise delivery is made to match exactly the required boundaries – so no wasted leaflets outside your target area.

Using MOSAIC targeting we can also reach specific lifestyle or demographic clusters of target types within your catchment areas.

We can also arrange independent validation of delivery as part of the service.

For more information please visit: www.linkdirect.co.uk stand no. 29

Napp Pharmaceuticals Limited Napp Pharmaceuticals Limited is committed to fighting the burden of chronic pain.

The Pain Management Service Development Programme has been developed by Napp to provide a resource to assist in developing effective Pain Services that may improve patient outcomes, reduce waiting times and provide best value for money.

The development of Practice Based Commissioning and a patient-driven NHS is leading towards more patient-orientated models based in community settings, and away from reactive disease orientated models centred upon Secondary Care.

The Pain Management Service Development Programme consists of a range of facilitated meetings across Primary and Secondary Care, and a modular web-based tool.

For more information please visit: www.napp.co.uk stand no. 2

Exhibitor Profiles continued...

�7

www.nhs.ukyour health, your choices

NHS Choices NHS Choices is a comprehensive information service to help people find reliable information about medical treatments, conditions and healthy living. It also provides access to online services like Choose & Book and HealthSpace and the ability to comment on your hospital experience.

The aim of NHS Choices is to support the public in making informed choices about their health and well-being. The website includes a complete guide to NHS and other health care services alongside comparative data about hospitals.

For more information please visit: www.nhs.uk stand no. �

NHS LifeCheck NHS LifeCheck is an online health service to help people assess and manage their own health. It takes the user through a four-step process: a lifestyle assessment questionnaire; feedback and results; motivation and planning for change; and review and return.

Three NHS LifeChecks are in development: NHS Teen LifeCheck, for young people aged 12-15; NHS Early Years LifeCheck, for parents and carers of babies between 5-8 months; and NHS Mid-life LifeCheck, for people aged 45-60.

At NAPC, we are showcasing NHS Early Years LifeCheck and NHS Teen LifeCheck which are due to be rolled out across England in Spring 2009!

For more information please visit: http://www.dh.gov.uk/en/Publichealth/Healthimprovement/NHSLifeCheck/DH_082707 stand no. 8

NHS The Information Centre (NHS I C) The NHS Information Centre is England’s central, authoritative source of health and social care information. Acting as a ‘hub’ for high quality, national, comparative data for secondary uses, we deliver information for local decision makers to improve the quality and efficiency of frontline care.

The NHS IC will focus more keenly on the information needs of frontline health and social care professionals monitor trends and make comparisons, both local and national and provide the information to help the NHS become World Class.

Learn more about our work in our workshop at

13.30 on day one ‘Using information to support commissioning’

Come and see one of our experts on our stand to discuss your information needs.

For more information please visit: www.ic.nhs.uk or call our contact centre on 0845 300 60�6 stand no. 7

The National Institute for Health and Clinical Excellence (NICE) The National Institute for Health and Clinical Excellence (NICE) is the independent organisation responsible for providing national guidance on the promotion of good health and the prevention and treatment of ill health. NICE produces guidance in three areas of health; public health, health technologies and clinical practice.

A key part of the Institute’s work is deciding how the NHS should best use certain new drugs and other health technologies. NICE has to assess not only how well drugs and devices work, but whether paying for them is a good use of NHS resources.

Visit stand 22 to find out how NICE works and how you can get involved.

For more information please visit: www.nice.org.uk stand no. 22

NHS Primary Care Contracting (NHS PCC) HS PCC are a subscriber based organisation who helps PCTs performance-manage local contracts, assimilate, implement and robustly manage new policy, satisfy the growing demand for skill and expertise in contracting and commissioning and meet the challenge of developing new markets in primary care.

We have experts on hand to advise on everything from the big strategy to the minute but important detail that has to be right. We offer information and practical guidance, tools to simplify implementation and manage risk, unrivalled access to policy through our links with the Department of Health, and a subscriber network that spans every PCT organisation, allowing us to tap into vast resources of experience and best practice.

For more information please visit: www.pcc.nhs.uk stand no. 30

Norgine Pharmaceuticals Limited Norgine are providing an innovative programme regarding the medicines management particularly

targeted towards nursing homes. Please visit us to discuss this exciting project in more detail.

For more information please visit: http://www.norgine.com/ stand no. 5

PACE PACE (PAin: Collaboration and Exchange), sets out to support development in community chronic pain management in the UK. PACE is an educational programme for and led by healthcare professionals, initiated and funded by Pfizer Limited.

For more information please visit: www.paceconnect.org.uk stand no. �6

Parity Medical Parity Medical specialise in Clinical Information Access Devices, offering Mobile and Wall Mount solutions to meet clinicians’ needs to access information systems including PACS, NCRS and E- Prescribing in Clinics, Wards, Theatres, Radiology, A&E, Recovery and Anaesthetics.

The Computer Cart range has provision for Desktop, Notebook and Tablet PCs.

The Wall and Desk Mount range includes Fixed and Variable Height Wall and Desk Mounts for Medical Grade Displays, Infection Control Keyboards and PCs.

Thermal Road, Wirral International Business Park, Bromborough, Wirral CH62 4YB Tel: 0�5� 343 5208 Fax: 0�5� 343 0300 Email: bill.barrigan@paritymedical.com

For more information please visit: www.paritymedical.com stand no. 2�

Procter and Gamble Pharmaceuticals Procter & Gamble has a rich heritage in health care that extends back more than 150 years. Then and now, P&G is driven by our mission to improve the lives of people around the world every day. P&G’s health care products include prescription medicines, over-the-counter medications and oral care products. P&G began developing and marketing prescription products in the late-1960s.

For more information please visit: www.pgpharma.com stand no. �8

�8

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Sapphire Primary Care Developments Ltd Sapphire Primary Care Developments Ltd is a specialist developer of innovative health solutions tailored to provide local facilities for the delivery of patient care. As the development arm of Lloydspharmacy, Sapphire is committed to the provision of multifunctional space, enabling the full integration of services. As one of the most active developers of Primary Care Centres, Sapphire can tailor its delivery to offer flexible ownership or leasing arrangements, fast track delivery, and risk free completion.

Call us on 02476 432270 or visit our web site www.sapphirepcd.co.uk to see how Sapphire can support you in developing your practice.

For more information please visit: www.pgpharma.com stand no. 25

Schering-Plough “Schering-Plough is an innovation-driven, science-centred global healthcare company. Our diverse product portfolio spans some of the most challenging areas for health service providers today including cardiovascular disease, long term medical conditions, contraception and substance misuse.

However, at Schering-Plough we use our expertise in science and health service delivery to help healthcare providers offer more than just medicines. Our aim is to partner with healthcare professionals, commissioners and policymakers and to help them to meet their goals. Together, through a shared vision we are delivering real improvements in the quality of healthcare delivered by the NHS and better quality of life for patients.”

For more information please visit: www.schering-plough.com stand no. 24

Sondec Limited Sondec Limited is a mail order distributor of portable medical electronics. We provide next day delivery of portable ultrasound scanners, oximeters and ECG monitors.

We stock a distinctive range of products that many users may not have seen before. Including portable re-chargeable battery powered oximeters & ultrasound scanners.

Our products are competitively priced and have gained a good reputation throughout the UK and worldwide.

Products can be ordered through our website www.sondec.com or by telephone. All carry a one year on-site warranty and we accept debit/credit card or Paypal.

Our customers include ambulance crews, GPs, hospitals and general end users.

For more information please visit: www.sondec.com stand no. 29a

TPP UK TPP brings you both the SystmOne suite of clinical systems and a first-class deployment and support service.

TPP is dedicated to providing innovative software solutions to the UK healthcare industry. Our motivation is to advance the use and sophistication of computerised clinical systems, improving the working lives of healthcare professionals.

Our product is SystmOne - an efficient, integrated and centrally-managed service that works to the advantage of both patients and healthcare professionals.

For more information please visit: www.tpp-uk.com stand no. 33

Trinity-Chiesi Pharmaceuticals Members of the ABPI, Trinity-Chiesi have a 12 year heritage in the UK providing a portfolio of economically priced modified release preparations and delivering high levels of service to our customers. We are owned by Chiesi, an international company established over 70 years ago who have an innovative research and development pipeline and specialise in respiratory medicine.

Trinity-Chiesi Pharmaceuticals has entered an exciting new era of expansion. Backed up by a wealth of experience and expertise, we have

our sights set on becoming world leaders in respiratory medicine.

For more information please visit: www.trinity-chiesi.co.uk stand no. 26

Turning Point Turning Point is the UK’s leading social care organisation. We provide services for people with complex needs, including those affected by drug and alcohol misuse, mental health problems and those with a learning disability.

Turning Point is currently developing ‘RightSteps’ a model for Improving Access to Psychological Therapies which enables PCTs to purchase across a menu of options providing greater personalisation and choice for service users and reconfiguring current service delivery to achieve better outcomes and greater value for money. We are also promoting evidence-based best practice for community engagement and community led commissioning through our Centre of Excellence for Connected Care.

For more information please visit: www.turning-point.co.uk stand no. 20

Exhibitor Profiles continued...

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For more information about Schering-Plough visit www.schering-plough.com/uk

Schering-Plough is an innovation-driven, science-centredglobal healthcare company. Through our ownbiopharmaceutical research, and collaboration withpartners, we create therapies that help save andimprove lives around the world. In November 2007,Schering-Plough acquired Organon BioSciences, withits Organon human health and Intervet animalhealth businesses, marking a pivotal step in thecompany’s ongoing transformation.

At Schering-Plough we’re dedicated to transformingthe health and well-being of people everywhere andrecognise that it is our employees who make thisvision a reality.

Schering-Plough is delighted to be sponsoring theNAPC event and wish them every success.

Schering-Plough Limited, Schering-Plough House, Shire Park, Welwyn Garden City, Hertfordshire, AL7 1TW – Telephone: 01707 363636

Product code:MCSP/08-007 Date of preparation: October 2008

Growing Stronger, Growing Better

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