Conference Guide 4-6 November I Barcelona,...

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Conference Guide 4-6 November I Barcelona, Spain

Transcript of Conference Guide 4-6 November I Barcelona,...

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Conference Guide

4-6 November I Barcelona, Spain

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WelcomeWelcome to Convergence 2013 EMEA. Thank you for making the investmentto join us and being part of the Microsoft Dynamics community.

Convergence 2013 EMEA was designed by you, our community, and we areincredibly excited to bring your feedback to life. We're going to keep you busyfrom the general sessions, breakout sessions and interactive discussions to thekeynote address by Kirill Tatarinov and Jean-Philippe Courtois and the GlobalPremiere Event for Microsoft Dynamics CRM 2013. Plentiful networking andlearning opportunities will be included in the Convergence Experience Centrewhich is literally the hub of Convergence. This area will be home to the ExpoExperience, Microsoft Solutions Experience and Community Experience.

Over the next few days you can participate in a wide variety of activitiesdesigned to help you make faster, smarter business decisions. As you planyour schedule, open your mind to the possibilities around you.

Throughout your time at Convergence you will meet fellow customers, partners,developers, Microsoft team members and industry experts. Make the most ofthese interactions by asking questions, exchanging ideas and discovering howyou can help maximise your investment in Microsoft technology.

This is your conference – make the most of it! Widen your circle of contacts.Expand your knowledge base. Identify new business opportunities.Convergence is about creating memorable experiences that can help unlockyour business potential.

This booklet contains the details you need to create your Convergence 2013EMEA schedule. Please review it carefully. If you have questions, don't hesitateto ask. Microsoft team members are your official Convergence hosts and arehappy to assist you.

On behalf of all Microsoft team members, welcome to Convergence 2013EMEA!

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ServicesConvergence At-a-glance 2Convergence At-a-glance – Hours 4Convergence Map 6Find the Information You Need 8Mobile Event App 9How can I connect with others at Convergence 10Wireless Internet Access 13Convergence Services 14

SessionsTracks @ Convergence 18Easily Accessed Session Information 20Monday 4 November 23Tuesday 5 November 27Wednesday 6 November 33

ExpoExpo Experience 40Sponsors 41Exhibitors List 42Expo Experience Floorplan 43

1

Contents

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Monday, 4 November Sunday, 3 November

Registration/Information Desk

Community Experience

Registration/Information Desk

Microsoft DynamicsCRM 2013 GlobalPremiere

User Group GeneralSession

User Group BreakoutSession

User Group BreakoutSession

User Group BreakoutSession

08:00

08:30

09:00

09:30

10:00

10:30

11:00

11:30

12:00

12:30

13:00

13:30

14:00

14:30

15:00

15:30

16:00

16:30

17:00

17:30

18:00

18:30

19:00

19:30

20:00

Lunch Expo Experience andMicrosoft Solutions Experience

2

SERVICES

Convergence At-a-Glance

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Community Experience

Registration/Information Desk

Expo Experience andMicrosoft Solutions Experience

Community Experience

Expo Experience andMicrosoft Solutions Experience

Tuesday, 5 November Wednesday, 6 November

BreakoutSessions/ID

BreakoutSessions/ID

BreakoutSessions/ID

BreakoutSessions/ID

BreakoutSessions/ID

Convergence Experience Reception

Keynote

GeneralSessions

BreakoutSessions/ID

BreakoutSessions/ID

BreakoutSessions/ID

08:00

08:30

09:00

09:30

10:00

10:30

11:00

11:30

12:00

12:30

13:00

13:30

14:00

14:30

15:00

15:30

16:00

16:30

17:00

17:30

18:00

18:30

19:00

19:30

20:00

Lunch

Lunch

Registration/Information Desk

3

SERVICES

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Convergence At-a-Glance

SERVICES

Sunday Monday Tuesday Wednesday

Registration Desk

Information Desk

Community ExperienceMicrosoft Solutions Experience

Expo Experience

Convergence Experience Reception

Lunch

15:00 – 20:00

15:00 – 20:00

08:00 – 19:30

08:00 – 19:30

08:00 – 19:30

12:30 – 16:30

12:30 – 16:30

12:30 – 14:00

08:00 – 20:00

08:00 – 20:00

08:00 – 20:00

11:00 – 20:00

11:00 – 20:00

18:00 – 20:00

12:30 – 14:00

08:00 – 17:00

08:00 – 17:00

08:00 – 17:00

10:00 – 17:00

10:00 – 17:00

13:00 – 14:30

REGISTRATION AND INFORMATION

CONVERGENCE EXPERIENCE CENTRE (CEC)

LUNCH

4

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Microsoft Dynamics CRM

Microsoft Dynamics AX

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A1

A2

A3

Microsoft Solu t

AX

NAV

Registration

Entrance

Escalator Accessto Lunch Area

InformationDesk

VIP Lounge

WC

WC WC

WC

Expo E

Entranceto Hall

Community E

C1 - Keynote

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Convergence Map – 8.0

SERVICES

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D1

D5

D4

B4B3

B2B1

D8

u tions Experience

CRM

Industry

Registration

Registration

Information

Keynote Room

Session Rooms

Interactive Discussion Rooms

VIP Lounge

Convergence Experience Centreincluding Community Experience,Microsoft Solutions Experienceand Expo Experience

Key

e

D6 D7

D2 D3

WC WC WC

WC

o Experience

ce

y Experience

Escalator Access toMeeting Rooms &Press Lounge

i

7

SERVICES

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Find the Information You Need!Convergence WebsiteVisit the Convergence Website atwww.microsoft.com/dynamics/convergence/emea13 from your laptop orutilise any of the Communications Kiosks in the Convergence ExperienceCentre and near the Session Rooms for quick access to the website, eventtools and session details.

Mobile ConvergenceThis year you have two options for accessing Convergence tools andinformation from your smartphone via our mobile-optimised Convergencewebsite or by downloading our new mobile event app for Windows Phone,Windows 8, Apple iOS, and Android. See the opposite page for moreinformation.

Information DeskStop by the Convergence Information Desk for assistance. This is located inHall 8.0 Lobby opposite the Registration Desks. As well as Convergenceinformation, we have a representative from the Barcelona Tourism Board whocan help you with discounted Metro tickets and the ConvergenceAccommodation team who can assist with any accommodation enquiries.

Roving Information StaffAsk for assistance from one of the many helpful event staff in black suitsthroughout the Convention Centre.

Social MediaFollow us on Twitter at @MSFTConvergence for the latest event updates. Use #Conv13EMEA to tag your tweets and share your experience with otherattendees, followers and the Convergence 2013 EMEA event team.

SERVICES

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Mobile Event AppWhile the Convergence Website can be accessed by all delegates from anysmartphone, we are also offering a full-featured event application for WindowsPhone, Windows 8, Apple iOS and Android. Use your Microsoft Account (thesame account you used to register for the event) to access the followingfeatures and more:

Schedule Builder: Access Convergence 2013 EMEA session information and materials to build your own personalised event schedule.Evaluations: Complete session and event evaluations on the go.Social Media: Join the conversation by using our event and product hashtags #conv13EMEA, #msdynCRM, #msdynAX, #msdynNAV.Contact Exchange: Exchange contact information with event participants by scanning QR codes from within the mobile apps.Exhibitors: Find details on the many exhibitors at Convergence.Navigate: Localised maps will help you find your way around the venue and the city.Photo Gallery: Seamlessly take photos of the event and share with others.

Scan this code to download the event app directly onto your smartphone

SERVICES

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How can I connect with others atConvergence 2013 EMEAIn addition to the great line-up of sessions and content that Convergenceoffers, networking is one of the most valuable aspects of this event. Here are afew ways that you can easily connect with others.

Convergence Experience Centre (CEC)Considered the hub of the event, the Convergence Experience Centre offers avariety of great resources, all located in one convenient area.

Community Experience: Here you will find tables and sofas where you can meet your peers as well as productivity areas to utilise the Wi-Fi and recharge your devices while enjoying some refreshments.Microsoft Solutions Experience: This is the one place to gain deeper product knowledge in a one-to-one environment and is your place to go for all your conversations surrounding Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics NAV, and Industry-focused topic areas. Here you'll find technical support, product demos, community building and user groups.Expo Experience: Interact with valued partners from around the world as they bring their technology innovations to you. For a listing of exhibitors, please see page 42.User Groups: Spend time with fellow delegates who use the same Microsoft Dynamics products as you. The user groups are located in theMicrosoft Solutions Experience.QR Codes on Badges: If you opted-in to include a QR code on your conference badge, you can use our event app to quickly scan and share contact information with others. Skype Stations: In addition to connecting with delegates at the event, take the opportunity to connect with others back home! Skype stations with headsets and video capabilities will be available within the Community Experience area.Get Social: See what's being said on social media at our Digital Wall, catch live broadcasts and important announcements from the event and join in on the conversation online – our event hashtag is #conv13EMEA.

Convergence Experience ReceptionOn Tuesday evening, join us at the Convergence Experience Reception, whichtakes place right in the center of the action – the Convergence ExperienceCentre! This is your opportunity to experience the hottest solutions andofferings from our partners, and to network with your peers – all whileenjoying refreshments and canapés with a wonderful Barcelona theme!

SERVICES

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REPORTING UPLOAD

UPLOAD TO DYNAMICS AXBlending Microsoft

Dynamics AX into your existing documents.

Easily build sophisticated reports & queries.

Accurate, up-to-date data from Dynamics AX.Drill down to source transactions.

REAL TIME REPORTING WITH DRILL DOWN

STAY CONNECTED

SEE WHY ATLAS IS THE WORLD’S MOST WIDELY USED REPORTING & UPLOAD TOOL FOR AX.

www.globesoftware.com

Fast data migration.Import journals, budgets, orders, timesheets and the like into Dynamics AX.

BOOTH 27

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SERVICES

Wireless Internet AccessWhile you are attending Convergence, please feel free to connect to and useone of the following:

WiFi networks: Convergence-5GHz or ConvergenceWhen you are prompted for a password please use: dynamics

Additionally, please make sure you are not connected to an AD-HOC/Peer-to-Peer network, and ensure that you are in an area that supports WiFi.

The Convergence-5GHz network is the higher performing network with moreavailable channels, faster speeds, and is available throughout the ConventionCentre and Keynote Area. If your WiFi device sees the Convergence-5GHznetwork please select it. Due to the user load in congested areas, you mayexperience a slow connection or have difficulty connecting to the network attimes. If that is the case, you may want to move to a less congested area. Rogue APs can cause problems for attendees attempting to use the wirelesssystem and can degrade WiFi performance for everyone. Personal APs orbase-stations of any kind should not be used inside the convention centre orkeynote arena.

Security and the Convergence Wireless NetworkThe wireless network at Convergence is a shared network, designed to requireminimal configuration by attendees. We have enabled WPA security protocol,though we do recommend that you be prudent in securing your resources, asyou should on any public wireless network.

Be a Good Wireless NeighbourIn order for Microsoft to deliver a robust and dependable wireless experiencefor all Convergence attendees, we ask that you read and follow these bestpractices prior to connecting to the wireless or wired networks:Updates:

Install all critical patches and updates for your operating system. Windows Update is included in Control PanelDownload and install the latest anti-virus signatures for your software.Ensure that your personal firewall software is active.

General:Ensure that your system is set to Infrastructure wireless use only and is not associating to, or broadcasting ad-hoc networks.Monitor your connections-do not connect to the wireless and wired networks at the same time.

Liability for Damage or Loss of Data: Microsoft will not be responsible forany damages to your computer or device, or loss.

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Convergence ServicesBarcelona Information and AttractionsCheck out all that Barcelona has to offer by speaking to the Barcelona TourismRepresentatives at the Information Desk. You can find out all about the Cityand purchase discounted Metro tickets.

Cloakroom and LuggageFor your convenience we have complimentary cloakrooms and luggage storelocated adjacent to the Registration Desks in Hall 8.0. Please note thatbelongings may only be left during the open hours of the show. Anything not

claimed will be held by the Fira Gran ViaSecurity team. To contact them, please go tothe Information Desk which is located adjacentto the Registration Desks in Hall 8.0. NOTE: Convergence is not responsible fordamaged, lost or stolen items.

Conference BadgesThe badge provided to you at conference registration serves as your pass toall Convergence sessions, meals and event activities. Please ensure that yourname badge is clearly visible during all conference activities at the Fira GranVia. If you lose your badge, you may request a replacement at the Registration Desk located in Hall 8.0. For your personal safety it is highlyrecommended that you do not wear your conference badge outside of theConvergence venues.

Emergency AssistanceIn the event of an emergency please follow the instructions of the venue staff.

First Aid For routine medical assistance, there will be a first aid station upstairs in Hall 8.1. This station will be open during conference hours only. Please contacta member of the Event Staff who will be happy to assist you.

SERVICES

Tuesday 08:00 – 20:00

Wednesday 08:00 – 17:00

Monday 08:00 – 19:30

Cloakroom and Luggage StoreOpening Hours

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Information DeskThe Convergence Information Desk is located in Hall 8.0 Lobby opposite theRegistration Desks. As well as Convergenceinformation, we have a representative fromthe Barcelona Tourism Board who can helpyou with discounted Metro tickets and theConvergence Accommodation team who canassist with any accommodation enquiries.

Lost and FoundIf you have found an item, please note the location where it was found andtake it to the Convergence Information Desk located in Hall 8.0 adjacent to theRegistration Desks. If you have lost an item, please check with theConvergence Information Desk. Found items will be given to Convergencesecurity at the end of the day and any unclaimed items will be left with theSecurity Team at the Fira Gran Via.

MealsRefreshments and snacks will be served in the Convergence ExperienceCentre. Lunch and will be served on Level 8.1 of Fira Gran Via. You must haveyour conference badge visible for entry. If you have pre-ordered a Kosher,Halal or other specific dietary meal you may pick it up at the designatedspecial dietary requirements buffet station which is located on the left handside of the Lunch Area in Hall 8.1. Vegetarian options are available on allbuffets. Meal times are listed within the agenda on Pages 2&3.

Mobile PhonesOut of respect for our presenters, please do not use your mobile phoneduring any conference session and phones should be turned to the silentmode before entering the session room.

Online EvaluationsYour feedback is extremely important to us. Please help us continue toimprove Convergence by letting us know what you think. Evaluations can be completed in the following ways (Microsoft Account login isrequired; please use the same account as your Convergence registration):

On the fly from our mobile event appCommunication Kiosks located throughout the venueVia the Convergence Website at www.microsoft.com/dynamics/convergence/emea13

SERVICES

Tuesday 08:00 – 20:00

Wednesday 08:00 – 17:00

Monday 08:00 – 19:30

Information Desk OpeningHours

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Convergence Services (continued)

SERVICES

PhotographyThere will be a professional event photographer at Convergence capturing theactivities, people and spirit of the event. Photos taken during the event may beused in immediate or future promotions of the event. If you would prefer yourimage not to be used for this purpose, please mention this to thephotographer immediately. Out of respect for our speakers, we would ask thatno flash photography is used during the sessions. Video or audio recording isnot allowed in any Convergence Session.

SecurityThe safety of our delegates is our first priority, therefore we require yourcooperation in the following areas:

Please clearly display your conference badge while in Convergence venues. Anyone without their badge will not be allowed into Convergence events.Do not bring unnecessary items into conference sessions (recording devices, video cameras or laser pointers)Do not leave bags, briefcases, laptop cases or luggage unattended at any time.Do not leave valuable items unattended.Whenever possible, do not bring valuable items to the conference. Utilise the safes or lock boxes at your hotel.Immediately report any suspicious behaviour to a security officer or event staff member.

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Shuttle ServicesThere are no shuttle services provided between hotels and the venue. Therewill be a complimentary shuttle service from the EUROPA-FIRA metro stationand the venue which will depart approximately every 15 minutes.

The service will commence 15 minutes before registration opening, and willend 15 minutes before the first session starts. EUROPA-FIRA station is near tomany of the hotels in the vicinity of Fira Gran Via.

Sunday, November 314:45 – 19:00 ....... Continuous shuttle service between EUROPA-FIRA and

Fira Gran Via, North Entrance

Monday, November 407:45 – 12:15 ....... Continuous shuttle service between EUROPA-FIRA and

Fira Gran Via, North Entrance 18:30 – 20:00 ....... Continuous shuttle service between EUROPA-FIRA and

Fira Gran Via, North Entrance

Tuesday, November 507:45 – 09:15 ....... Continuous shuttle service between EUROPA-FIRA and

Fira Gran Via, North Entrance17:45 – 20:30 ....... Continuous shuttle service between EUROPA-FIRA and

Fira Gran Via, North Entrance

Wednesday, November 607:45 – 09:15 ....... Continuous shuttle service between EUROPA-FIRA and

Fira Gran Via, North Entrance16:30 – 17:30 ....... Continuous shuttle service between EUROPA-FIRA and

Fira Gran Via, North Entrance

Smoking To provide a safe and healthy environment, the Fira Gran Via is a strictly no-smoking venue.

SERVICES

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Tracks @ ConvergenceEach session held at Convergence 2013 EMEA is mapped to a specific track. These tracks are one of the many ways that you as an attendee can identifywhich sessions are right for you. Whether you hope to learn more about aproduct presently deployed, or are looking to evaluate another product forfuture deployment in your business, Convergence offers you the freedom tochoose what you want to learn and which sessions will benefit you most.

Microsoft Dynamics AXThe Microsoft Dynamics AX track is for IT and business professionals toexplore Microsoft Dynamics AX 2012 industry and functional capabilities,mobile user experiences and cloud services. Whether you are an existingcustomer or a business considering Microsoft Dynamics AX, you will have the opportunity to see first-hand how you and your organisation can maximisethe value of your Microsoft Dynamics AX and other Microsoft technologyinvestments.

And, don't miss the opportunity to get a sneak peek of the exciting newcapabilities of the Microsoft Dynamics AX 2012 R3 pre-release! Discover, learn,explore, or ask questions. In addition delegates will be able to network, sharebest practices with peers, and connect with partners and their industryexpertise and solutions. It's a great place to meet the Microsoft Dynamics AXteam and mingle with customers.

Microsoft Dynamics CRMBegin your Convergence EMEA experience by joining us for the GlobalPremiere Event on Monday evening, 4 November where you can participate inthe live broadcast and hear directly from customers around the world who areusing Microsoft Dynamics CRM to deliver amazing customer experiences. Butthe fun doesn't stop there – throughout the CRM track at Convergence youwill get to dive more deeply into the exciting features of Microsoft DynamicsCRM 2013, including key enhancements in the new user experience whichfeatures completely configurable process guidance, new tablet and mobiletouch optimised experiences, and exciting new social capabilities. Whether youare deploying CRM for the first time – or looking to upgrade currentdeployments of Microsoft Dynamics CRM, you will leave this event with acomplete view of the incredible innovation included in Microsoft DynamicsCRM and how you can take advantage of what is here. You will also get aglimpse into the future as we show how Microsoft Dynamics CRM maximises

SESSIONS

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SESSIONS

the business value of your other Microsoft technology investments. As with allConvergence conferences, attendees will benefit from networking with theMicrosoft Dynamics CRM team, partners who have detailed solution andindustry expertise, and with other successful customers from around the worldwho benefit from Microsoft Dynamics CRM. We look forward to seeing youthere.

Microsoft Dynamics NAVThe Microsoft Dynamics NAV track will provide business users and ITprofessionals with the opportunity to explore how Microsoft Dynamics NAV2013 is a quick to implement, simple-to-use business solution from Microsoftwith the power to support your business ambitions. The concurrent sessionsand interactive discussions will offer product tips and tricks, and detail newcapabilities in the latest product release. Convergence is also your opportunityto network with members of the Microsoft Dynamics NAV team, connect withother customers and peers, and take your learning back to your teams inorder to get most out of your solution.

Cross ProductSolutions and services that span multiple Microsoft product solutions residewithin the Cross Product track so that delegates can gain the greatest visibilityon the sessions most relevant to their needs. Connector for MicrosoftDynamics is sure to be a popular topic, as is the mobile strategies that fuel ourdevelopment with Microsoft Dynamics AX and Microsoft Dynamics CRM. Besure to review the specific products noted within these sessions to ensure thatthe topics apply to your deployment or interests.

Business LeadershipWe're excited to offer a Business Leadership track this year, featuring the greatpresentation skills and appealing topics from Dale Carnegie® Training. For thepast few years at our U.S. based Convergence, our Dale Carnegie-sponsoredbreakout sessions were among the highest rated sessions and we're thrilled towork with them again on the delivery of meaningful and informative topicsmeant to provide leaders with the motivation and confidence needed to leadtheir teams on the road ahead.

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SESSIONS

Easily Accessed Session Information!Be sure to take advantage of tools such as Schedule Builder to help youbuild your personal schedule from the entire catalogue of availablesessions on www.microsoft.com/dynamics/convergence/emea13

You'll also be able to access our new mobile event app from yoursmartphone. Conveniently access session and agenda information,event maps, sponsor and exhibitor listings and more.

Scan the QR code below to download the Convergence 2013 EMEAevent app for Windows Phone, Windows 8, Apple iOS, and Android.

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Navigate the business jungle

Bring your

NAV or AX data

in Excel to our

booth

Get a live demo on your data, and see what Business Intelligence can do for you!

www.targit.com

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Visit us at booth

n°41!

MANAGEMENT SOLUTIONS FOR

AUTOMOTIVE EQUIPMENT RENTAL FLEET

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SESSIONS

Monday – 4 November 2013Agenda Overview08:00 – 19:30

10:00 – 11:00

11:30 – 12:30

12:30 – 14:00

12:30 – 16:30

14:00 – 15:00

15:30 – 16:30

17:30 – 19:00

Community Experience

User Group General Sessions

User Group Breakout Sessions

Lunch

Expo Experience & Microsoft SolutionsExperience

User Group Breakout Sessions

User Group Breakout Sessions

Microsoft Dynamics CRM 2013 Global Premiere

Hall 8.0

Various

Various

Hall 8.1

Hall 8.0

Various

Various

Hall 8.0 – C1

Session Code Key

All session codes follow this format: XXYYZZ-R#

XX

KEYGEN

BKID

UB

Represents Session Type

KeynoteGeneral SessionBreakout SessionInteractive DiscussionUser Group BreakoutSession

YY

AXBLCP

CRMNAV

Represents Primary ProductAffiliation (or Track Affiliation)

Microsoft Dynamics AXBusiness LeadershipCross ProductMicrosoft Dynamics CRMMicrosoft Dynamics NAV

ZZ

R

Represents theSession Number

Indicates that session is part of a series ofrepeats; the numberfollowing indicates the sequence

The Convergence 2013 EMEA User Group Sessions are sponsored by:

23

Sessions continue over page

User Group General10:00 – 11:00UBAX01: Microsoft Dynamics AX ...................................................................................................... Room A2Connecting with your user community: Microsoft Dynamics AX Chandru Shankar, Frank VukovitsUBCRM01: Microsoft Dynamics CRM ................................................................................................... Room A1Connecting with your user community: Microsoft Dynamics CRM Tony SteinUBNAV01: Microsoft Dynamics NAV .................................................................................................... Room A3Connecting with your user community: Microsoft Dynamics NAV Sherry Linares

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SESSIONS

Monday – Sessions Continued

User Group Breakout11:30 – 12:30UBAX02: Microsoft Dynamics AX ......................................................................................................... Room B3Best practices roundtable for global Microsoft Dynamics AX environments: Succeeding globallywith software, people and regulationsMartin DrudeUBAX03: Microsoft Dynamics AX ........................................................................................................ Room D1Managing security in Microsoft Dynamics AX Craig Robins, Mike CassadyUBAX04: Microsoft Dynamics AX ........................................................................................................ Room D5Roundtable: Microsoft Dynamics AX project managers UBCRM04: Microsoft Dynamics CRM ................................................................................................. Room D2Best practices in managed and unmanaged solutions Demian RaschkovanUBCRM02: Microsoft Dynamics CRM ................................................................................................. Room D4Microsoft Dynamics CRM and Danish National Sports: A case study in managing relationships Lars HoubakUBCRM03: Microsoft Dynamics CRM ................................................................................................. Room D8Microsoft Dynamics CRM reporting: Executive visibility with dashboards Melissa EricksonUBNAV03: Microsoft Dynamics NAV .................................................................................................. Room D3Application management best practices: The end-user perspective roundtable Peter Buenk, Peter de Bruin, Sherry LinaresUBNAV08: Microsoft Dynamics NAV ................................................................................................. Room D6How Nissin Foods approached their international deployment Yohei UjitaUBNAV04: Microsoft Dynamics NAV .................................................................................................. Room D7Implementing a global BI system: A project or a "permanent condition"? Michael Horn

User Group Breakout14:00 – 15:00UBAX05: Microsoft Dynamics AX ......................................................................................................... Room B3Roundtable: Managing Microsoft Dynamics AX financials in a global installationAndy HaferUBAX06: Microsoft Dynamics AX ........................................................................................................ Room D1Roundtable: Microsoft Dynamics AX code controlAnders Ruby UBAX07: Microsoft Dynamics AX ........................................................................................................ Room D5Better management of Microsoft Dynamics AX 2012 upgrade projectsMarco AuddinoUBCRM05: Microsoft Dynamics CRM ................................................................................................. Room D2Roundtable: International deployments best practices Jay RamsanjhalUBCRM07: Microsoft Dynamics CRM ................................................................................................. Room D4Roundtable: Upgrading tips & tricks in Microsoft Dynamics CRM Hedi Wassink, Stefan Truthaen

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UBCRM06: Microsoft Dynamics CRM ................................................................................................. Room D85 Cool features you should be using in Microsoft Dynamics CRM 2011 Melissa EricksonUBNAV06: Microsoft Dynamics NAV .................................................................................................. Room D3Ask the experts: Microsoft Dynamics NAV security Per MogensenUBNAV05: Microsoft Dynamics NAV .................................................................................................. Room D6Roundtable: International deployments Andy Hafer, Erik Ernst, Michael Horn, Peter de Bruin, Yohei UjitaUBNAV07: Microsoft Dynamics NAV .................................................................................................. Room D7Compliance in Microsoft Dynamics NAV Mike Cassady

User Group Breakout15:30 – 16:30UBAX08: Microsoft Dynamics AX ......................................................................................................... Room B3Roundtable: Technical considerations for global Microsoft Dynamics AX installationsMartin DrudeUBAX09: Microsoft Dynamics AX ........................................................................................................ Room D1Roundtable: Applying the Microsoft stack for business intelligence with Microsoft Dynamics AXEnrico Cafiero, Marco AuddinoUBAX10: Microsoft Dynamics AX ........................................................................................................ Room D5Customer enablement: Identifying the resources available to make your Microsoft Dynamicsinstallation more self-sufficient Frank VukovitsUBCRM10: Microsoft Dynamics CRM ................................................................................................. Room D2Data quality rules in your Microsoft Dynamics CRM system--with the help of SQL Server Oliver EngelsUBCRM09: Microsoft Dynamics CRM ................................................................................................. Room D4Business automation & getting intimate with Microsoft Dynamics CRM workflows Melissa EricksonUBCRM08: Microsoft Dynamics CRM ................................................................................................. Room D8The agile & transformed business: How Microsoft Dynamics CRM became the centerpiece of ourbusiness productivity infrastructure Stefan TruthaenUBNAV09: Microsoft Dynamics NAV .................................................................................................. Room D3Upgrading from Classic to RTC Per MogensenUBNAV02: Microsoft Dynamics NAV .................................................................................................. Room D6Microsoft Dynamics NAV development tips and tricks for end-users Erik Ernst, Sabine MuellerUBNAV10: Microsoft Dynamics NAV .................................................................................................. Room D7Microsoft Dynamics NAV in an international & multi-site environment Michael Horn

17:30 – 19:00Microsoft Dynamics CRM Global Premiere ....................................................................................... Room C1Join us for the Microsoft Dynamics CRM 2013 Global Premiere Event as we celebrate thetransformation of CRM into a tool for reigniting people’s passion to deliver better customerexperiences and build deeper relationships.

SESSIONS

End of Monday sessions

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K3_053_a6 ad-converg-FNL OL.indd 1 15/10/2013 14:01

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SESSIONS

Tuesday – 5 November 2013Agenda Overview08:00 – 18:00

09:30 – 11:00

11:00 – 20:00

11:30 – 12:30

12:30 – 14:00

14:00 – 15:00

15:30 – 16:30

17:00 – 18:00

18:00 – 20:00

Community Experience

Keynote

Expo Experience & Microsoft Solutions Experience

General Sessions

Lunch

Breakout Sessions/Interactive Discussions

Breakout Sessions/Interactive Discussions

Breakout Sessions/Interactive Discussions

Convergence Experience Reception

Hall 8.0

Hall 8.0 – C1

Hall 8.0

Various

Hall 8.1

Various

Various

Various

Hall 8.0

Keynote09:30 – 11:00KEY0001: Keynote .................................................................................................................................... Room C1

Sessions continue over page

27

Session Code Key

All session codes follow this format: XXYYZZ-R#

XX

KEYGEN

BKID

UB

Represents Session Type

KeynoteGeneral SessionBreakout SessionInteractive DiscussionUser Group BreakoutSession

YY

AXBLCP

CRMNAV

Represents Primary ProductAffiliation (or Track Affiliation)

Microsoft Dynamics AXBusiness LeadershipCross ProductMicrosoft Dynamics CRMMicrosoft Dynamics NAV

ZZ

R

Represents theSession Number

Indicates that session is part of a series ofrepeats; the numberfollowing indicates the sequence

Kirill Tatarinov Jean-PhilippeCourtois

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SESSIONS

General Sessions11:30 – 12:30GENAX01: Microsoft Dynamics AX ..................................................................................................... Room A2Microsoft Dynamics AX: Enabling business transformation with innovative solutions Christian PedersenGENCRM01: Microsoft Dynamics CRM .............................................................................................. Room C1Microsoft Dynamics CRM 2013 makes business personal Bob Stutz, Fred StuderGENNAV01: Microsoft Dynamics NAV ............................................................................................... Room A1Microsoft Dynamics NAV General Session Jesper Lachance Raebild, Paul White

Breakout Sessions & Interactive Discussions14:00 – 15:00BKBL02: Business Leadership ............................................................................................................... Room D8Leading across generations: A Dale Carnegie WorkshopNoha El Daly BKAX40: Microsoft Dynamics AX ......................................................................................................... Room A1Microsoft Dynamics for public sector: Addressing today's ever changing environment with adefined ERP strategySwamy Narayana, Todd BergesonBKAX27-R1: Microsoft Dynamics AX .................................................................................................. Room A2Microsoft Dynamics AX 2012 OverviewMoises Leon, Pepijn Richter, Steven HouglumBKAX42: Microsoft Dynamics AX ......................................................................................................... Room A3Connect and optimise: How Microsoft Is making a difference In the manufacturing industryChandru Shankar, Melissa CookBKAX44: Microsoft Dynamics AX ......................................................................................................... Room D1Microsoft Dynamics for Retail: An overview of retail industry trends and Microsoft's solution andvisionAshvin Mathew, Frederic Arragon, Michael GriffithsBKAX41: Microsoft Dynamics AX ......................................................................................................... Room B1Microsoft Dynamics for service industries: vision and directionElliott IchimuraIDAX06: Microsoft Dynamics AX ......................................................................................................... Room D2Compliance and Microsoft Dynamics AX: What you need to know before the auditors ask Leaon SummersBKCRM27: Microsoft Dynamics CRM .................................................................................................. Room B2Microsoft Dynamics CRM Online for European marketsBen RavaniBKCRM65: Microsoft Dynamics CRM .................................................................................................. Room B3Getting started with a social CRM strategyFrancois RufBKCRM23-R1: Microsoft Dynamics CRM ........................................................................................... Room B4Upgrade considerations for Microsoft Dynamics CRM 2013Matthew BarbourIDCRM21-R1: Microsoft Dynamics CRM ........................................................................................... Room D3Ask the MVPs: Q&A discussion with Microsoft Dynamics CRM MVPs

Tuesday – Sessions Continued

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SESSIONS

BKNAV03: Microsoft Dynamics NAV ................................................................................................... Room D5What's new in Microsoft Dynamics NAV 2013 and Microsoft Dynamics NAV 2013 R2Jesper Lachance Raebild, Kurt JuvynsBKNAV12: Microsoft Dynamics NAV .................................................................................................. Room D6Como el CIO pueden obtener ventajas competitivas: Novedades de la versión de MicrosoftDynamics NAV 2013 R2 (incluyendo Office 365, Azure y gestión de la tesorería)Josep Pages, Juan Manuel Rodriguez

Breakout Sessions & Interactive Discussions15:30 – 16:30BKAX07: Microsoft Dynamics AX ......................................................................................................... Room A1Microsoft Dynamics AX: Financial reportingAndreas Aarff, April OlsonBKAX27-R2: Microsoft Dynamics AX .................................................................................................. Room A2Microsoft Dynamics AX 2012 overviewSteven HouglumBKAX16: Microsoft Dynamics AX ......................................................................................................... Room A3Mass customisation in a distributed supply chain in Microsoft Dynamics AX 2012 R2Conrad Volkmann, Roxana Christina Diaconu, Sverre ThuneBKAX45: Microsoft Dynamics AX ......................................................................................................... Room D1Microsoft Dynamics for Retail: Delivering next generation POS clients and immersive mobileexperiencesBalaji Balasubramanian, Josef SchauerIDAX05: Microsoft Dynamics AX ......................................................................................................... Room D2Tuning your Microsoft Dynamics AX environment for optimal performanceChristian WolfBKCRM71-R1: Microsoft Dynamics CRM ........................................................................................... Room B1Mobility options for Microsoft Dynamics CRM 2013Richard DickinsonBKCRM62-R1: Microsoft Dynamics CRM ........................................................................................... Room B2Boosting your sales productivity with Microsoft Dynamics CRMStephanie DartBKCRM64: Microsoft Dynamics CRM .................................................................................................. Room B3Harnessing social technologies with Microsoft Dynamics CRMReuben KrippnerBKCRM13: Microsoft Dynamics CRM .................................................................................................. Room B4The web client enhancements with Microsoft Dynamics CRM 2013Param KahlonIDCRM22-R1: Microsoft Dynamics CRM ........................................................................................... Room D3Upgrading to Microsoft Dynamics CRM 2013Matthew BarbourBKNAV01: Microsoft Dynamics NAV ................................................................................................... Room D6Get up and running quickly with Rapidstart Services for Microsoft Dynamics NAV 2013 R2Lotte Cordt IhlemannIDNAV05: Microsoft Dynamics NAV ................................................................................................... Room D7Ask the experts: Get ready for Cash Management and SEPA support in Microsoft Dynamics NAV2013 R2Tomás Navarro CasbasBKNAV10: Microsoft Dynamics NAV ................................................................................................... Room D5Power reporting in Microsoft Dynamics NAV – Part 1Claus Lundstrom

Sessions continue over page

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SESSIONS

Breakout Sessions & Interactive Discussions17:00 – 18:00BKBL01: Business Leadership ............................................................................................................... Room D8Managing organisational change – Leading change without authority: A Dale Carnegie WorkshopNoha El Daly BKCP03: Cross Product .......................................................................................................................... Room D4Integrating Microsoft Dynamics ERP with Microsoft Dynamics CRM using Connector for MicrosoftDynamicsDavide Garghentini, Goncalo AntunesBKAX09: Microsoft Dynamics AX ......................................................................................................... Room A1Microsoft Dynamics AX: Financial consolidation and currency translationsAndreas Aarff, April OlsonBKAX22: Microsoft Dynamics AX ......................................................................................................... Room A2Microsoft Dynamics AX solution architecture best practicesMarc De DeygereBKAX17: Microsoft Dynamics AX ......................................................................................................... Room A3Tracking dimensions at work: Process industry improvements in Microsoft Dynamics AX 2012 R2Johan Hoffman, Philippe JacobsenBKAX46: Microsoft Dynamics AX ......................................................................................................... Room D1Microsoft Dynamics for Retail – Overall store systems architecture including Retail server, mobility,& robust, scalable and extensible modelsBalaji Balasubramanian, Josef SchauerBKAX05: Microsoft Dynamics AX ......................................................................................................... Room B1Microsoft Dynamics AX 2012: Project Management and accountingBrian WelckerIDAX03: Microsoft Dynamics AX........ ................................................................................................. Room D2Microsoft service offerings: Before, during, and after implementation of Microsoft Dynamics AXDarren Waite, Laura PreslanBKCRM20: Microsoft Dynamics CRM .................................................................................................. Room B2Building an extended CRM application for non-developersPalak Kadakia, Richard DickinsonBKCRM63-R1: Microsoft Dynamics CRM ........................................................................................... Room B3The new era of customer service in the age of the customerAshish Kothari, Ben WernerBKCRM61: Microsoft Dynamics CRM .................................................................................................. Room B4Integrated marketing management with MarketingPilotJamie Fiorda, Kishan ChetanIDCRM67: Microsoft Dynamics CRM .................................................................................................. Room D3Getting started with a social CRM strategyFrancois RufBKNAV07: Microsoft Dynamics NAV ................................................................................................... Room D6Cloud choices and benefits with Microsoft Dynamics NAV 2013 R2Claus Busk Andersen, Kurt Juvyns

IDNAV04: Microsoft Dynamics NAV ................................................................................................... Room D7Ask the experts: Manufacturing in Microsoft Dynamics NAVSune LohseBKNAV11: Microsoft Dynamics NAV ................................................................................................... Room D5Power reporting in Microsoft Dynamics NAV - Part 2Claus Lundstrom

Tuesday – Sessions Continued

End of Tuesday sessions

30

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SESSIONS

Wednesday – 6 November 2013Agenda Overview08:00 – 17:00

09:00 – 10:00

10:00 – 17:00

10:30 – 11:30

12:00 – 13:00

13:00 – 14:30

14:30 – 15:30

16:00 – 17:00

17:00

Community Experience

Breakout Sessions/Interactive Discussions

Expo Experience & Microsoft SolutionsExperience

Breakout Sessions/Interactive Discussions

Breakout Sessions/Interactive Discussions

Lunch

Breakout Sessions/Interactive Discussions

Breakout Sessions/Interactive Discussions

Close

Hall 8.0

Various

Hall 8.0

Various

Various

Hall 8.1

Various

Various

Breakout Sessions & Interactive Discussions09:00 – 10:00BKBL03: Business Leadership ............................................................................................................... Room D8Talent management: A Dale Carnegie WorkshopBill Burton BKCP02: Cross Product .......................................................................................................................... Room D4Extending custom solutions in Microsoft Dynamics NAV and Microsoft Dynamics CRM usingConnector for Microsoft DynamicsGoncalo AntunesBKAX01: Microsoft Dynamics AX ......................................................................................................... Room A1Microsoft Dynamics AX 2012: Leveraging the power of your chart of accountsKim Nelson

Sessions continue over page

33

Session Code Key

All session codes follow this format: XXYYZZ-R#

XX

KEYGEN

BKID

UB

Represents Session Type

KeynoteGeneral SessionBreakout SessionInteractive DiscussionUser Group BreakoutSession

YY

AXBLCP

CRMNAV

Represents Primary ProductAffiliation (or Track Affiliation)

Microsoft Dynamics AXBusiness LeadershipCross ProductMicrosoft Dynamics CRMMicrosoft Dynamics NAV

ZZ

R

Represents theSession Number

Indicates that session is part of a series ofrepeats; the numberfollowing indicates the sequence

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SESSIONS

Wednesday – Sessions Continued

Breakout Sessions & Interactive Discussions09:00 – 10:00 Continued

BKAX18: Microsoft Dynamics AX ......................................................................................................... Room A2Optimise your Microsoft Dynamics AX application lifecyclePepijn Richter, Satish Thomas, Winston HaitBKAX14: Microsoft Dynamics AX ......................................................................................................... Room A3Productivity enhancements in operative planning in Microsoft Dynamics AX 2012 R2Conrad Volkmann, Roxana Christina DiaconuBKAX26: Microsoft Dynamics AX ......................................................................................................... Room D1How to ready your team for a Microsoft Dynamics AX implementationBrent Holtorf, Steven Houglum, Tonya FehrIDAX08: Microsoft Dynamics AX ......................................................................................................... Room D2Using Management Reporter for your financial reporting needsAndreas Aarff, April OlsonBKCRM32: Microsoft Dynamics CRM .................................................................................................. Room B1A guide to integration with Microsoft Dynamics CRMJohn StraumannBKCRM51: Microsoft Dynamics CRM .................................................................................................. Room B2Microsoft Dynamics CRM for Public Sector: Creating opportunities to provide extraordinary valueto constituentsAyrianne Davis, Kirsten Edmondson WolfeBKCRM81: Microsoft Dynamics CRM .................................................................................................. Room B4Performance planning, tuning & optimisation of Microsoft Dynamics CRMVenkat SathyamurthyIDCRM22-R2: Microsoft Dynamics CRM ........................................................................................... Room D3Upgrading to Microsoft Dynamics CRM 2013Matthew BarbourBKNAV15: Microsoft Dynamics NAV ................................................................................................... Room D6Consejos y Trucos: pregunta directamente a directivos y expertos sobre los Beneficios yexperiencias con Microsoft Dynamics NAVAlberto Roca, Jordi Vidal, Yolanda RodriguezIDNAV02: Microsoft Dynamics NAV ................................................................................................... Room D7Best practices for managing your Microsoft Dynamics NAV partnerPeter VachBKNAV04: Microsoft Dynamics NAV ................................................................................................... Room D5Business Insight & Microsoft Office integration: Tips and tricks for Microsoft Dynamics NAV 2013Christian Baek, Claus Busk Andersen

Breakout Sessions & Interactive Discussions10:30 – 11:30BKBL05: Business Leadership ............................................................................................................... Room D8How smart leaders create employee engagement: A Dale Carnegie WorkshopRobert Korp BKCP05: Cross Product .......................................................................................................................... Room D4Successfully managing complex implementations of Microsoft Dynamics AX or Microsoft Dynamics CRMLars Bøgebjerg, Max FatouretchiBKAX08: Microsoft Dynamics AX ......................................................................................................... Room A1Budget planning and control for Microsoft Dynamics AX 2012 R2Rehka Nanda, Swamy Narayana

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SESSIONS

Sessions continue over page

BKAX23: Microsoft Dynamics AX ......................................................................................................... Room A2Microsoft Dynamics AX: An implementation approach for new and existing customersMudit Mittal, Tao WangBKAX13: Microsoft Dynamics AX ......................................................................................................... Room A3Microsoft Dynamics AX 2012 R3 PREVIEW: Warehousing and Transportation ManagementAco Atanasovski, Mirza Abdic'BKAX47: Microsoft Dynamics AX ......................................................................................................... Room D1Microsoft Dynamics for Retail: Delivering next generation social and eCommerceBalaji Balasubramanian, Josef SchauerBKAX06: Microsoft Dynamics AX ......................................................................................................... Room B1Microsoft Dynamics AX 2012: Increasing productivity for project-centric organisations with mobilesolutions and Microsoft Office interoperabilityBrian WelckerIDAX01: Microsoft Dynamics AX ......................................................................................................... Room D2Microsoft Dynamics AX 2012: How to find content when you need itBrent Holtorf, Steven Houglum, Tonya FehrBKCRM26: Microsoft Dynamics CRM .................................................................................................. Room B2Key platform enhancements in Microsoft Dynamics CRM 2013Venkat SathyamurthyBKCRM11: Microsoft Dynamics CRM .................................................................................................. Room B3Introduction to Business Process Management (BPM) with Microsoft Dynamics CRM 2013Mark Margolis, Stephanie DartBKCRM01: Microsoft Dynamics CRM .................................................................................................. Room B4Powerful analytics options with Microsoft Dynamics CRMEric BoocockIDCRM72: Microsoft Dynamics CRM .................................................................................................. Room D3Maximising value with Microsoft mobile CRM solutionsBKNAV05: Microsoft Dynamics NAV ................................................................................................... Room D5Better together: Understanding the value of Microsoft Dynamics NAV in Office 365Jesper Lachance RaebildIDNAV06: Microsoft Dynamics NAV ................................................................................................... Room D7Microsoft Learning: Introducing a new and modern digital learning experience for MicrosoftDynamics NAVDeco PinheiroBKNAV13: Microsoft Dynamics NAV ................................................................................................... Room D6Cloud 365: Como Microsoft Dynamics NAV en la Nube incrementa los beneficios de las empresasy tiene un gran impacto en la velocidad de las operacionesJoan Carles Colet, Juan Miguel Rodriguez

Breakout Sessions & Interactive Discussions12:00 – 13:00BKBL04: Business Leadership ............................................................................................................... Room D8Effective communications: A Dale Carnegie WorkshopBill BurtonBKCP01: Cross Product .......................................................................................................................... Room D4Extending custom solutions in Microsoft Dynamics AX & Microsoft Dynamics CRM usingConnector for Microsoft DynamicsDavide GarghentiniBKAX19: Microsoft Dynamics AX ......................................................................................................... Room A1Microsoft Dynamics AX 2012 R2: Better business insight to drive decisionsMilinda Vitharana, Yvonne Haarloev

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36

Wednesday – Sessions Continued

Breakout Sessions & Interactive Discussions12:00 – 13:00 Continued

BKAX28: Microsoft Dynamics AX ......................................................................................................... Room A2Microsoft Dynamics AX: Next generation servicing and maintenanceSatish Thomas, Shefy Manayil KareemBKAX15: Microsoft Dynamics AX ......................................................................................................... Room A3PREVIEW: Demand Forecasting for Microsoft Dynamics AX 2012 R3Roxana Christina DiaconuBKAX48: Microsoft Dynamics AX ......................................................................................................... Room D1Microsoft Dynamics for Retail: Investments in core retail industry excellence, including catalog,pricing and moreBalaji Balasubramanian, Josef SchauerBKAX04: Microsoft Dynamics AX ......................................................................................................... Room B1Human Resource Management in Microsoft Dynamics AX 2012Dan SchusterIDAX04: Microsoft Dynamics AX ......................................................................................................... Room D2Streamlining business processes in Microsoft Dynamics AX 2012Steven HouglumBKCRM41: Microsoft Dynamics CRM .................................................................................................. Room B2Top 10 solutions from the Microsoft Dynamics MarketplaceDavid BrownBKCRM12: Microsoft Dynamics CRM .................................................................................................. Room B3Advanced Business Process Management (BPM) with Microsoft Dynamics CRM 2013Palak KadakiaBKCRM28: Microsoft Dynamics CRM .................................................................................................. Room B4Purchasing Microsoft Dynamics CRM Online: What you need to know!Francisco Contreras Herrera, Trish SyversonIDCRM24-R1: Microsoft Dynamics CRM ........................................................................................... Room D3Customisation tips & tricks in Microsoft Dynamics CRMJohn StraumannBKNAV06: Microsoft Dynamics NAV ................................................................................................... Room D5Getting more productive with finance management in Microsoft Dynamics NAV Brian NielsenIDNAV03: Microsoft Dynamics NAV ................................................................................................... Room D7Ask the experts: Business insight & intelligence in Microsoft Dynamics NAV 2013 R2 now and inthe futureClaus Busk AndersenIDNAV08: Microsoft Dynamics NAV ................................................................................................... Room D6Pregunta a los expertos de Microsoft Dynamics NAV en una sesión interactiva (Q&A)

Breakout Sessions & Interactive Discussions14:30 – 15:30BKBL06: Business Leadership ............................................................................................................... Room D8Developing personal leadership: A Dale Carnegie WorkshopRobert KorpBKCP04: Cross Product .......................................................................................................................... Room D4Microsoft Dynamics mobile strategyEric Boocock, Kees Hertogh

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37

BKAX25: Microsoft Dynamics AX ......................................................................................................... Room A1Extending the reach of Microsoft Dynamics AX 2012 R2 with Microsoft OfficeChris GartyBKAX20: Microsoft Dynamics AX ......................................................................................................... Room A2Advanced business application development in Microsoft Dynamics AX 2012Marcos Calderon Macias, Peter VilladsenBKAX11: Microsoft Dynamics AX ......................................................................................................... Room A3Supplier Relationship Management in Microsoft Dynamics AX 2012Olga Mulvad, Swamy NarayanaBKAX02: Microsoft Dynamics AX ......................................................................................................... Room D1Microsoft Dynamics AX 2012: Invoice-to-CashKristi Weekley, Victor StehmannIDAX02: Microsoft Dynamics AX ......................................................................................................... Room D2Microsoft Dynamics Lifecycle Services: Getting started and sharing best practicesSatish Thomas, Shefy Manayil KareemBKCRM23-R2: Microsoft Dynamics CRM ........................................................................................... Room B1Upgrade considerations for Microsoft Dynamics CRM 2013Matthew BarbourBKCRM52: Microsoft Dynamics CRM .................................................................................................. Room B2Microsoft Dynamics CRM for Financial Services: Winning and retaining customersChad Hamblin, Mark Margolis, Paul Mare, Simon HutsonBKCRM73: Microsoft Dynamics CRM .................................................................................................. Room B3Building and customising mobile apps for Microsoft Dynamics CRMRichard DickinsonBKCRM66: Microsoft Dynamics CRM .................................................................................................. Room B4Server side synchronisation and Microsoft Outlook client in Microsoft Dynamics CRM 2013Madan NatuIDCRM21-R2: Microsoft Dynamics CRM ........................................................................................... Room D3Ask the MVPs: Q&A discussion with Microsoft Dynamics CRM MVPsBKNAV08: Microsoft Dynamics NAV ................................................................................................... Room D6Supply planning & inventory visualisations in Microsoft Dynamics NAVSune LohseBKNAV02: Microsoft Dynamics NAV ................................................................................................... Room D5How to prepare for an upgrade to Microsoft Dynamics NAV 2013 R2Jannik BausagerIDNAV01: Microsoft Dynamics NAV ................................................................................................... Room D7Ask the Experts: Microsoft Dynamics NAVGordon Macdonald

Breakout Sessions & Interactive Discussions16:00 – 17:00BKAX24: Microsoft Dynamics AX ......................................................................................................... Room A1Beyond the rectangle: Powerful reporting capabilities in Microsoft Dynamics AX 2012Hana Sediva, Milinda VitharanaBKAX10: Microsoft Dynamics AX ......................................................................................................... Room A2Managing employee procurement and travel expenses in Microsoft Dynamics AX 2012Brian Welcker, Dan SchusterBKAX12: Microsoft Dynamics AX ......................................................................................................... Room A3Effective inventory costing insight leads to profitability in Microsoft Dynamics AX 2012Anders Even Girke

Sessions continue over page

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SESSIONS

BKAX03: Microsoft Dynamics AX ......................................................................................................... Room D1Microsoft Dynamics AX 2012: Procure-to-PayKristi Weekley, Victor StehmannIDAX07: Microsoft Dynamics AX ......................................................................................................... Room D2How to approach your Microsoft Dynamics AX 2012 upgradePepijn Richter, Satish ThomasBKCRM62-R2: Microsoft Dynamics CRM ........................................................................................... Room B1Boosting your sales productivity with Microsoft Dynamics CRMStephanie DartBKCRM71-R2: Microsoft Dynamics CRM ........................................................................................... Room B2Mobility options for Microsoft Dynamics CRM 2013Richard DickinsonBKCRM63-R2: Microsoft Dynamics CRM ........................................................................................... Room B3The new era of customer service in the age of the customerAshish Kothari, Ben WernerIDCRM24-R2: Microsoft Dynamics CRM ........................................................................................... Room D3Customisation tips & tricks in Microsoft Dynamics CRMJohn StraumannBKNAV09: Microsoft Dynamics NAV ................................................................................................... Room D5Understanding roles in Microsoft Dynamics NAVNiels-Erik HansenIDNAV07: Microsoft Dynamics NAV ................................................................................................... Room D7Ask the experts: Finance management in Microsoft Dynamics NAVBrian Nielsen, Tomás Navarro CasbasBKNAV14: Microsoft Dynamics NAV ................................................................................................... Room D6Como se gana en competitividad usando BI integrado en Microsoft Dynamics NAV, especialmentesi tiene que tomarse decisiones rápidamente.Josep Pages, Tony Barbosa

End of Wednesday sessions

Wednesday – Sessions Continued

Breakout Sessions & Interactive Discussions16:00 – 17:00 Continued

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EXPO

Expo ExperienceConveniently surrounding the Microsoft Solutions Experience, the ExpoExperience puts the global Microsoft Dynamics community front and centre asour valued partners from around the world bring their technology innovationsto you.

The list of sponsors is on the page opposite and the full list of Exhibitors andthe Expo Experience floorplan is overleaf on page 42–43. Additionally there isan interactive floorplan to help you to navigate your way through the Expo.You can also find an interactive listing of sponsors and exhibitors, searchableby areas such as industry and product in our mobile event app or on theConvergence websitewww.microsoft.com/dynamics/convergence/emea13. Here you'll be ableto create your own custom list of "must see" exhibitors!

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EXPO

41

MANAGEMENT SOLUTIONS FOR THE AUTOMOTIVE, EQUIPMENT, RENTAL AND FLEET INDUSTRIES

Gold Sponsors

Silver Sponsors

Bronze Sponsors

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Exhibitor Listing

Adacta ............................................. 60Adeaca ............................................ 16Adxstudio ....................................... 45AgilePoint .................................. 13Annata ......................................... 41Avanade ...................................... 36Axon Olympus .............................. 59AXtension ................................... 26BI4Dynamics .................................. 56Blue Horseshoe ......................... 11Cincom ........................................ 15Click Dimensions ...................... 20Cognitive Group ....................... 28Digital Vantage Point ................... 61Docusign ....................................... 5Dynamics Anywhere .................... 48Dynamics Software ...................... 38Dynaway ......................................... 74eBECS ............................................. 7eCon Solutions .......................... 12Fastpath .......................................... 39Field One ........................................ 68Formpipe Software ...................... 37Globe Software ......................... 27Harte Hanks Trillium ............... 18HiGH ............................................... 70Insite .............................................. 8K3 Group .................................... 32Loki .............................................. 10

Company Name Stand No

LS Retail ......................................... 6Marketo ...................................... 35mscrm-addons.com .................... 66MobileNAV ............................... 14Omnica ........................................... 47OneStop Reporting ................. 42Perfion ............................................. 49PNMSoft ......................................... 65QBS group .................................. 33Qgate .............................................. 67Radley ............................................. 64ReadSoft ..................................... 23Resco ........................................... 21Riva .................................................. 63SaaSplaza ....................................... 57SalesFUSION ................................. 72Sana Commerce ........................... 62Scribe ........................................... 19Silverpop ........................................ 50Slimstock ........................................ 58Smartfocus ................................. 31Softsite ............................................ 71Sven Mahn ................................. 34Sycor ............................................ 22Targit ........................................... 25Team Knowledge ......................... 46To Increase ..................................... 69XPLUS ............................................. 17Zap Technology ........................ 43

Company Name Stand No

Sponsors are shown in bold

EXPO

42

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Entranceto Hall

63 64 65

57 58 38 37 33 34

35 36

42 44

41 4359

25 26

6 58 7

27

32 31

28

60 61 62

56 50 49 48

39 45 46 47

20 19 18

13 14 15

17

16

23 22 21

10 11 12

66 67 68 69 70 71 72 73 74

Microsoft Solutions Experience

Expo Experience

Community Experience

NAV

AX CRM

Industry

Catering

Catering

Digital Wall

Charging Stations

SkypeStations

Expo Experience Floorplan

EXPO

43

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