CONFERENCE CALL RESULTS 3Q17 - B2W · Americanas.com won in the E-commerce Big Operations category...

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November 3rd, 2017 CONFERENCE CALL RESULTS 3Q17

Transcript of CONFERENCE CALL RESULTS 3Q17 - B2W · Americanas.com won in the E-commerce Big Operations category...

November 3rd, 2017

CONFERENCE CALL

RESULTS 3Q17

AGENDA 3Q17

1. RESULTS

2. OPERATIONAL HIGHLIGHTS

3. INVESTMENTS

4. Q&A SESSION

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MARKETPLACE GMV (R$)

1,149 MM

+101.2%

MARKETPLACE (% Total GMV)

35.7%

+17.0 p.p.

TOTAL GMV (R$)

3,216 MM

+5.1%

NEW CUSTOMERS (LTM)

+754K

MOBILE (% Traffic)

59.8%

NEW SELLERS

+1.8K

+7.6 p.p.

1. 3Q17 RESULTS

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4

6,183

9M16 9M17

Gross Revenue¹R$ MM

-671

Accelerating

3P Sales

Migration of Sales (1P to 3P)

Marketplace Participation of

GMV (%GMV Total) R$ MM

1,317+1,420

16.4%

31.7%

1. ACCELERATING TRANSITION OF THE BUSINESS MODEL

+ 15.3 pp

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2,7376,854

9M16 9M17

¹ Majority Direct Sales Revenue (1P)

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1. GENERATION OF CASH

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Cash generation of R$ 44 MM in 3Q17: evolution of R$ 530

MM vs. 3Q16

¹Disregarding the positive effects of the Capital Increase

3Q153Q14 3Q16 3Q17

44

+R$ 530 MM¹

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35.7% participation of Total GMV in 3Q17 (+17.0 p.p. vs. 3Q16).

GMV of R$ 3.6 billion in the last 12 months (+115%)

Marketplace GMV (R$ MM)Marketplace GMV (R$ MM) Marketplace Participation (%)

2. EVOLUTION OF THE MARKETPLACE

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3Q17

LTM

1,675

3,599

3Q16

LTM3Q16

18.7%

+2.1x

19.4%

4Q16

571

862

28.9%

1Q17

772816

29.6%

2Q17

772

35.7%

1,149

3Q17

2. EXPANSION OF THE PRIME LOYALTY PROGRAM

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Expansion of Submarino Prime: previously restricted to RJ, SP and MG,

the program expanded to 2,479 cities in the South and Southeast regions.

Launch of Americanas Prime: the program will be available in time for

Black Friday.

Before Expansion(Submarino)

After expansion(Submarino and Americanas)

Covering

65% of GDP

Covering

20% of GDP

2. EXPANSION OF PRIME FOR THE MARKETPLACE

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Expansion of marketplace loyalty programs:

Sellers who use B2W Entrega will be eligible for Prime.

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Sellers B2W+

From: 160 thousand

To: +1 Million offers

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2. LAUNCH OF C2C (CUSTOMER TO CUSTOMER)

Unlimited product

assortment

B2W Marketplace announces launch of C2C segment: sale

of used products by individuals

Significant increase

in site traffic

Expansion of

customer base

2. LOJAS AMERICANAS ON THE B2W MARKETPLACE

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B2W MARKETPLACE

+6,000Items

SP, RJ, MG, PE

B2W Marketplace has connected Lojas Americanas as a Seller:

more than 6,000 items will be available on the sites

271

355

Optimization of processes and rationalization of expenses generated a

gain of R $ 153 million in 9M17.

2. REDUCTION OF EXPENSES (SG&A)

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3Q173Q16

11.6%

8.4%

R$ MM

% of GMV

- 3.2 pp

246

303

264

-12MM

1Q17

276

1Q16 2Q172Q16

12.1%

8.9%

11.2%

9.9%

- 1.3 pp - 3.2 pp

-57MM -84MM

Average grade¹ 5.77.8

Solution index¹ 80%93%

Would buy again¹

56%79%

COMPETITORS

72%

48%

4.86.4

84%

64%

3P³1P²3P1P

2. CUSTOMER SERVICE

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B2W Digital was the champion in two categories of "Época Reclame Aqui".

Americanas.com won in the E-commerce Big Operations category and Direct in

the Logistics and Transport category

¹ According to Reclame Aqui: Last 6 Months / Base 10/20/2017.

² Considers the sites Pontofrio.com, Casasbahia.com, Extra,com, Walmart.com and Magazineluiza.com.

³ Consider the Marketplace operations of Pontofrio.com, Casasbahia.com, Extra,com, Walmart.com and Mercado Livre.

B2W will continue to invest in the digital platform built, monetizing

on all areas of the business.

Continuous reduction of CAPEX as a % of

total GMV …

… and increase coverage of CAPEX by

EBITDA.

Note: CAPEX total of R$ 714 MM, R$ 812 MM, R$ 808 MM and R$ 460 MM for 2013, 2014, 2015 and 2016, respectively.

CAPEX for 9M17 totaled R$ 246 million (2.8% of total GMV) and the EBITDA coverage

index for the period was 165%.

3. INVESTIMENTS

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201520142013 201520142013

Increased coverage

EBITDA/CAPEX

12%

9%

7%

60%68%

76%

2016

4%

150%

2.8%

165%

9M17

Reduction of CAPEX

% of Total GMV

2016 9M17

The Digital Platform

that connects People,

Businesses, Products

and Services.

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3Q17 Earnings Call

and Webcast

Investor Relationswww.b2wdigital.com

[email protected]

Telephone: +55 (21) 2206-6000