conducting a Self-AssessmentsPresented by: Alfredia Brooks

A Brooks and Associates, LLC

Seminar objectives

After completing this seminar, participants will be able to:

Perform a self-assessment of performance and contributions

Discuss how to document achievements during the review period using the PAR (Problem, Action, Result Model)

Write clear, brief, and complete work accomplishment statements

Utilize Tips for Self Appraisal/Evaluations/Assessment

Hands-on practice

Background

• The annual review cycle begins with an employee self-assessment of his or her performance and contributions.

• An employee self-assessment evaluation is a

• Chance for a worker to take control of his or her career by giving feedback on the current situation.

• Inform management regarding the need for training or necessary resources to make future success possible.

• Most important aspect of the self-assessment• Content—informing managers of achievements

during the review period.

backgound

• Employee perception versus supervisors perception--different

Why

• Unrealistic expectations

• Need for additional training

• Communication problems

• Manager's detachment from the day-to-day interactions with the staff members being supervised

Self-evaluation for Performance

• Restate objectives. 

• Paraphrasing job objectives gives the manager a clear picture of how well an employee understands job performance expectations.

• Highlight most significant achievements. 

• State why the achievement matters.

• Emphasize when your actions or conduct was an important factor in success of outcome.

• Don't forget about achievements made early on in the performance review period.

• Acknowledge challenges.

• Keep a paper trail of earlier achievements.

A clearly focused and well-written self-assessment has

the following attributes:

Self-evaluation for Performance

• Show a cause and effect of the contribution.

• Describe how the achievement has profited the Agency in bottom-line results, either by increasing revenue or decreasing expenses.

• This information should paint a clear picture of how important your job and/or LOB is to the Agency’s.

A clearly focused and well-written self-assessment has

the following attributes:

Self-evaluation for Performance

• Overcoming a challenge shows you are able to achieve goals despite setbacks or obstacles.

• These obstacles may be technical or personal or limited resources available that an employee may need to rise above.

A clearly focused and well-written self-assessment has

the following attributes:

Self-evaluation for Performance

• Emphasizes when actions or conduct was an important factor in success. 

• Employee conduct or behavior is commonly taken into account in the performance rating.

• Be sure to bring to light specific instances where behavior made a positive difference in the outcome of an objective.

A clearly focused and well-written self-assessment has

the following attributes:

Problem-Action-Results PAR MODEL

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Using the PAR Approach

• Accomplishments and outcome statements should be written using the PAR Approach

• Problem-Action-Result

• Problem—State the problem that existed in your workplace

• Action—Describe what you did about it, and finally

• Result—Point out the beneficial results.

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Highlighting PAR Example

Problem Action Result

Rosa was asked to look at the Agency’s online project file system, which was disorganized and hard to use.

She analyzed the system and reorganized it so information was more logically arranged and easier to find.

She made consultants’ work easier, which saved them time and allowed them to serve customers more effectively.

Accomplishments

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What are Accomplishments?

• Your accomplishments • Are what set you apart from

all other employees

• They are anything you have done or are doing: work, projects you have

completed, classes you have finished, or volunteer programs you are

involved

• Note: In short, accomplishments are descriptions of anything you have done sucessfully and the results of those actions.

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What are Accomplishments? (Continued)

•An activity is an accomplishment if you

Improved operations by making things easier or better.

Resolved a problem/situation with little or no increase in time, energy, dollars, people, etc.

Effectively acted as a liaison between departments which helped to make things run more efficiently.

Produced reports/data that enabled management to make more informed decisions.

• Note: First identify the results of your work efforts in terms of contributions, impact and skills, rather than position, titles or job descriptions.

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Highlighting Accomplishments

Problem

• “Led a project to streamline and reorganize the Agency’s SharePoint project file system, making it easier and faster for consultants to find information and serve customers.”

Action

• The teams completed audits within 150 days (115 days less than and far exceeding the department-wide average of 265 days).

• Reduced the time required to complete investigations by 50%, and issued high-quality investigation reports within 90 days.

• These improvements in efficiency and productivity led to a monetary savings of approximately $5.5M, in man-hour dollars, across the future years Agency budget.

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Accomplishment Statements Using PAR Model

• Problem

• Action

• Result

• Orchestrated a change to a longstanding operational practice that changed the facilities multiple runway operation to a single runway configuration.

• Prioritized and encouraged two research groups to explore different options of moving the tower forward. Held weekly information sessions to monitor progress and maintain currency with each group’s ideas.

• Ideas were accepted and approved by all officials including receiving Headquarters' approval to implement ideas. Controller workforce was more respective of the change they help to create and all safety concerns were sufficiently addressed.

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Accomplishment statements using par model

• Problem

• Action

• Result

• At the Tower, overtime and unscheduled leave usage were high with $0 for overtime budget.

• As the Front Line Manager, I developed a schedule with a combination of 10 hour and 8 hour days rotating days off. After successfully negotiating with the union, they agreed to the schedule. As the Acting Air Traffic Manager, I managed the schedule implementation.

• Controller unscheduled leave reduced by 40 percent and the schedule saved the Agency $7,550 in overtime from FY09—FY10 and $1,922 in first quarter of FY11.

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Exercise

• Work individually to write a narrative about a task you performed on the job using the P-A-R behavioral model

• You will have 10 minutes to do this!