Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.
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Transcript of Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.
![Page 1: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/1.jpg)
Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction
![Page 2: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/2.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 3: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/3.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 4: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/4.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 5: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/5.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 6: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/6.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 7: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/7.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 8: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/8.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 9: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/9.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 10: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/10.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 11: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/11.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 12: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/12.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 13: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/13.jpg)
Sample Analysis – Impact of Discharge Phone Calls
![Page 14: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/14.jpg)
3 Point Movement in Mean Score = 30 Percentile Movement in Benchmark
Press Ganey Associates (Australia) Inpatient Benchmark Distribution (Public Benchmark)
![Page 15: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/15.jpg)
Conducting a Sample Analysis Impact of Communicating Delays on Waiting Time Satisfaction
![Page 16: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/16.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 17: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/17.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 18: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/18.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 19: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/19.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 20: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/20.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 21: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/21.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 22: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/22.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 23: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/23.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 24: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/24.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 25: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/25.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 26: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/26.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 27: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/27.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 28: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/28.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 29: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/29.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 30: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/30.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction
![Page 31: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction.](https://reader036.fdocuments.us/reader036/viewer/2022062516/56649d765503460f94a56e15/html5/thumbnails/31.jpg)
Impact of Communicating Delays on Waiting Time Satisfaction