Concur Analytics Tour: How Analytics is Changing The World
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Transcript of Concur Analytics Tour: How Analytics is Changing The World
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How Analytics Is Changing The World
@timoelliott
Timo ElliottInnovation EvangelistMay 2016
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© 2014 SAP AG. All rights reserved. 2
Digital Technologies are Changing The World
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Internal
Human Loses, Algorithms Win!
AlphaGo vs. Lee Se-dol
4-1
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© 2014 SAP AG. All rights reserved. 11
For perhaps the first time in human history, Futurists have underestimated the speed of progress
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Slides From Manchester
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New Technology = Business Opportunity
@timoelliott
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Internal
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Digital Business
But only 25% have a plan in place, and less than 15% are funding and executing a digital transformation plan.
– Digitalist Magazine, 2015
”
“ 90% of CEOs believe the digital economy will have a major impact on their industry.
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Internal
“What does digital business mean for your company and industry?”
What IS Digital Business?
CEOs
CEO responses:
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Internal
Digital Business
“Digital business is the creation of new business designs by blurring the digital and physical worlds”
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18
IT Craftsmanship IT Industrialization Digitalization
IT provides innovations and new
capabilities
IT supports efficiency, effectiveness, and
integrity
Engage
Offer
Monetize
Adapt
Create
Ideate
Digital provides continual opportunities for growth, innovation,
and differentiation
The Third Era of Information Technology
@timoelliott
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 19Internal
By 2020, information will be used to
reinvent, digitalize, or
eliminate 80%of business processes and products
from a decade earlier.
From The Back Office To The Business Models of Future
”
“
@timoelliott
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Technology Priorities for 2016 and beyond
Rank Technology Trend
1 BI/Analytics2 Cloud3 Mobile4 Digitalization / Digital Marketing5 Infrastructure & Data Center6 ERP7 Security8 Industry-Specific Applications9 Customer Relationships
10 Networking, Voice, and Data Comms
Nine out ofeleven years2006-2016
ANALYTICS
#1
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Internal
Analytics Takes Over The World…
@timoelliott
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“Intricate calculations of sales by territories will appear as if by magic in the digital age ahead”
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0.000000128 GB
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Decision Cockpits
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Internal
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SAP BusinessObjects Cloud
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SAP FRAUD MANAGEMENT
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TRAVELANALYTICSPlanes, Trains, Automobiles, and More…
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© 2014 SAP AG. All rights reserved. 29
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Lufthansa Systems LIDO
Lufthansa integrateddispatch operations
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 34Internal
Predictive Maintenance
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 35Internal
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 37Internal
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TrenItalia
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Health indicators across fleet
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 46Internal
Don’t be this guy
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 47Internal
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Use Design Thinking to Rethink What You Sell
@timoelliott
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 49Internal
Payment & Analytics
Transaction
Discover & Search
SAP Vehicles Network
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Transport For London
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NORWEGIAN CRUISE LINENORWEGIAN CRUISE LINE
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 56Internal
Running Gone Digital“The fitness brands of the future will not just make physical products, but will be embedded in the consumer journey in ways that will help keep people motivated and maximize their enjoyment of sport.
By putting together a digital fitness platform and world class physical products, we can build a new kind of fitness brand”
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• Better personalization across different channels
• Better targeting and marketing execution
• Real-time recommendations
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 59Internal
A Seamless Experience
@timoelliott
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TUI Travel
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 61Internal
Workforce engagement
Digital Core
Supplier collaborationBusiness networks
Assets and the internet of things
Customer-experienceOmni channel
SAP HANA Platform
SAP’s 5 Digital Pillars
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THREE TAKEAWAYS
• Analytics is key to Digital Transformation
• Combining more data gets more value
• We’d love to help!
@timoelliott
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 63Internal
Thank You!Timo ElliottVP, Global innovation Evangelist
[email protected] @timoelliott
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Slides From London
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Analytics Takes Over The World…
@timoelliott
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 66Internal
By 2020, information will be used to
reinvent, digitalize, or
eliminate 80%of business processes and products
from a decade earlier.
From The Back Office To The Business Models of Future
”
“
@timoelliott
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Technology Priorities for 2016 and beyond
Rank Technology Trend
1 BI/Analytics2 Cloud3 Mobile4 Digitalization / Digital Marketing5 Infrastructure & Data Center6 ERP7 Security8 Industry-Specific Applications9 Customer Relationships
10 Networking, Voice, and Data Comms
Nine out ofeleven years2006-2016
ANALYTICS
#1
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 68Internal
Can you respond to data requests in under a day?
Need to analyzedata more quickly
Data is hard tofind and understand
Only 12% 90% agree 58% agree“Finance executives recognize need for speed in data analysis – but few companies are able to deliver in real time.”
cfo.com research
Finance Wants More From Data
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 69Internal
Greater Speed Equals Better Business Partnership
Reliable or very reliable
Valuable or very valuable
Effective or very effective analysis
Well-aligned or very well-aligned with strategy
89%
76%
94%
62%
54%
43%
50%
25%
Do Not UseUse
Source: Grant Thornton, APQC FP&A report Influencing Corporate Performance with Stellar Processes, People, and Technology Feb 2015
Impact of fast, rolling forecasts on business evaluation of finance department
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“Intricate calculations of sales by territories will appear as if by magic in the digital age ahead”
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Decision Cockpits
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SAP BusinessObjects Cloud
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Live Business
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Lufthansa Systems LIDO
Lufthansa integrateddispatch operations
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Pret A Manger
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 77Internal
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© 2014 SAP AG. All rights reserved. 78
What Food to Make, When?
Knowledge
Check Past Sales
Check Forecast
Check Must Stock
Run and Check Range
Tool
Set 60%/70% Fixed First Production
Hot Food Continuous
Replenishment
All Other Food Monitor for 2nd
and 3rd Variable
Productions
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What Food to Make, When?
Trading Patterns
Core Range
Weather
Special Events
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© 2014 SAP AG. All rights reserved. 80
Internal Data
External Data
Slow and Steady DataTransactional,
Changeable Data
POS Data
Deliveries
Store Attributes
Store Org Structure
Store Placement
Store Staff
Store Visibility, Signage
Competitor Store Attributes
Census, ONS Data
POI Data
GIS Competitor and Cannibalisation
Footfall
Weather
Events
Real Estate
Choosing a New Store Location
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Descriptive:What happened?
Diagnostic:Why did it happen?
Predictive:What will happen?
Prescriptive:How can we make it happen?
Hindsight Insight Foresight
Predictive Reaches Maturity
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DATA SCIENCE
QUIZ.
These numbers were found in two expense claims. One is entirely made up. Which one?
EUR
12,-2.86,-
10.98,-69,-
29.30,-3,-
84,-119.84,-18.74,-1.94,-
27,-
EUR
93,-82.65,-18.46,-
72,-98.83,-7.36,-4.53,-
3,-8.32,-
48,-2.94,-
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1 2 3 4 5 6 7 8 9
30.1%
17.6%
12.5%
9.7%7.9%
6.7% 5.8% 5.1% 4.6%
Benford’s LawDistribution of the first digit of real-world sets of numbers that uniformly span several orders of magnitude
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DATA SCIENCE
QUIZ.
EUR
12,-2.86,-
10.98,-69,-
29.30,-3,-
84,-119.84,-18.74,-1.94,-
27,-
EUR
93,-82.65,-18.46,-
72,-98.83,-7.36,-4.53,-
3,-8.32,-
48,-2.94,-
These numbers were found in two expense claims. One is entirely made up. Which one?
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1999 to 2009
“Greece shows the largest deviation from Benford’s law with respect to all measures. [And] the suspicion of manipulating data has officially been confirmed by the European Commission.”
Fact and Fiction in EU-GovernmentalEconomic Data, 2011
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 86Internal
Impact of Predictive Analysis
Effective
Valuable
Well-aligned
95%
87%
71%
76%
55%
30%
Do Not UseUse
Using advanced analytics in Finance results in better alignment, effectiveness, and value
Source: Grant Thornton, APQC FP&A report Influencing Corporate Performance with Stellar Processes, People, and Technology Feb 2015
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SAP FRAUD MANAGEMENT
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Transport For London
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New Business Models
@timoelliott
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What Pipes?
Type 1
Type 2?
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Mercy Health
Mercy — one of US Most Wired for 12th Year in a row!
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“It is mind-blowing how versatile and nimble our data warehouse is on SAP HANA.”
Agile self-service with SAP HANA and SAP Lumira. 9 years of data, structured & unstructured
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Connected Care Systems For Diabetes
Roche Diagnostics
Roche Diagnostics uses the SAP HANA Cloud Platform and an app designed by SAP for its personalized, preventative medicine solution for diabetes sufferers
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Catching Medical Problems Before They Become Crises
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NORWEGIAN CRUISE LINENORWEGIAN CRUISE LINE
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Workforce engagement
Digital Core
Supplier collaborationBusiness networks
Assets and the internet of things
Customer-experienceOmni channel
SAP HANA Platform
SAP’s 5 Digital Pillars
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Three Takeaways
• Analytics is key to Digital Transformation
• Combining more data gets more value
• The future is live business
@timoelliott
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Thank You!Timo ElliottVP, Global innovation Evangelist
[email protected] @timoelliott