Hi CW, This shipment by express, due to m/c's the declaration process take 1 day and expected to fly on 22/07/10 to KL , today evening transit fm KL to Penang , due to weekends, the declaration on Penang will be done on my Monday. I 'll try my best to push by Monday itselfapologize

Hi The provided information still not sufficient, I need in detail for the shipment which will leave TPC and the time will dock the desired destination, it means the pickup time / date and the delivered time / date.(door step).This will allow us need to schedule accordingly to our production planning.

We would like inquire here for the upcoming festive season(Christmas) the working schedule there. This will allow us to bring the necessary materials upfront for our build during the Public Holidays.

We will send the replacement but please bear in mind for the replacement part he charges will taken care by your side.

Hi,I would like to know why the below two shipment has not been collected and what are the reason for the delays.

Hi Judy,I still received billling again with screening charges included attached, kindly finalize this matter as this been  hold for a  quite some time and pls make sure the billing department aware on this too.

 Hi Judy,I still received billling again with screening charges included attached, kindly finalize this matter as this been  hold for a  quite some time and pls make sure yr billing department on this matter too otherwise they will still chase  for the payment.

The shipment arrived at transit hub in Liege, Belgium yesterday night. It's schedule to tranship to KUL tonight & expected to arrive tomorrow. Hi, I will be very much appreciate if you could elaborate all in details, as I found the provided information it’s quite confusing its’ tedious to do the verification

Hi I need every body’s cooperation as we notice the customs will be closing their operation and too add on tomorrow it’s Friday(Prayers day) and possibilities of missing shipments. Please submit all your relevant documents by tonight, this will enable us to prepare the necessary arrangement. If we missed out on custom clearance then all the shipment will delivered or received next week as Saturday and Sunday not operating. If there’s any urgent requests please let us know upfront.

Hi ups,Please arrange this shipment accordingly, I need you and your team to give extra priority and by anyway I want this shipment to reach China, by Monday. Failing of this, will impact the production.Any question please get back to me or call 012 5773872.

Dear VasagiRcv wt thanks.Will arrange accordingly.Will advice the flt dtls once available.

Hi,

We clarified with appropriate agent for the mentioned shipment and found ifwe send by normal cargo the shipment to be picked today and transit to KLbut it will be shipped on Monday and reach the destination(China) either onTuesday evening or Wednesday morning.For UPS Parcel we have a good advantage to reach the destination early asMonday, the shipment pick today, arrange night flight will reach Chinatomorrow, reach the consignee on Monday.The Charges will be 393.193 X 11Kg and the cost around Rm1179.If you acceptthe cost, then I will arrange the pickup otherwise we use our normalshipment.

I m attending not one shipment there are couple of shipment, for me toremember all the invoices it's quite tedious. The packing list you sent theother day I receive only P/L but commercial invoice not attached, for thatI sent the mail for you to request both. For all the future shipment I needyou to send both one time. This may happened because the UPS did not providebut you need to highlight to them.

Hi Yeo,

I have given instruction based on my instruction please perform the needfuland can't communicate with you all the time to gather information. I amattaching the packing list as requested.FYI if you need any clarificationplease call or e-mail ,don’t just sit on it and wait for my e-mail or call.I see here I am the putting extra unnecessary effort where this should comefrom you.These shipment already delayed by a week, I m expecting the shipment to bedelivered on schedule time, whatever it is efficiency and accuracy measures.

Hi Farah,This IN-COTERM,XWORK,part can you please pay to the forwarder and recharge the amount to our account (TPC).If you have any concern please get back to me.

Hello, I need some information regarding the flight to HKG,on the date ……………………if possible can you arrange the flight there,as I need to report immediately to work on this date itself. 

Hi,The material for shipment will be ready by 8th ‘Oct 09,please take note and do the necessary to bring the shipment to TPC.Any concern or question please reply

Hi TNT, Please arrange your people to bring the shipment, as the cargo been handle by KWE.

Hi,Please let me know the door to door shipment supplied time, this means from the pickup point to the required destination, including all the necessary clearance. We have prepared the two documents and approval been granted, kindly advice your down line to get them from us today.

Hi Bertha, I need your advice, as the receiver is not going to absorb the charges and please let me know what is the inner problem caused in order for me close the issue.

Let me know too what been communicated regarding this shipment between you. 

Hi Cassie,

 Need your assitance here, which you have agreed to   Ms.Bertha to charge to A/C no. 965150989,   the receiver claims that they did not authorize the shipment therefore the charges ,  now the forwarder asking us to pay. I have attached the communication which says you have provide us the ACCOUNT to absorb the charges.Can you collaborate with the with Ms. Ong (DHL)to solve and settle this issue.

Hi Buyer/Dhl, The drop shipment charges, which you have agreed to absorb earlier now the forwarder asking us to pay. I have attached the communication which says you have agreed to absorb the charges. Can you collaborate with the DHL to solve and settle this issue.

Hi ,We have received information from our supplier, according to them the item will be prepared within three weeks time.Julian please take note and liaise with the supplier to bring the shipment.  Please send me the scan copy of Inv/Awb,I will clarify with the related personal and get back to you soon.  Hi,Let me clarify with the forwarder and will get back to you, Kindly proceed to apply for shipping Authorization form. Sharon, Thanks for the reply and really appreciate working with you and your team, we need your cooperation for all future invoices kindly add in the Tariff code, this will help smoothes the custom declaration processes at our side.

Hi IT,I need your generous help, I m facing some problem during E-mails response due to mail box exceeds the capacity, due to this I am unable to send or receive mails on time. Kindly help me on this.

Good Morning, As I mentioned last weekend for the urgent shipment to dock in today morning, due to direct flights unavailable, the shipment went through two transits resulting delays in delivering, but the related have contacted me and assurance been given that the shipment will dock TPC the latest 10 to 11 pm today.

 Hi, This need to be declared, as this comes within LMW,kindly prepare the necessary documents for the shipment delivery.

Hi TNT, I m hoping we will not anticipate such delays to reoccur but may due to me consequences it may happen, if yes, we as the customer need the TNT team to highlight or let us know shipment cannot be delivered within 7 days upon completed.

We would like inquire here for the upcoming festive season(Christmas) the working schedule there. This will allow us to bring the necessary materials upfront for our build during the Public Holidays. Hi,The provided information still not sufficient as I need all these in detail, where by the shipment pick up time until it reaches the final destination.(Door step)including the time /date picked up and date / time hand over to consignee. These will allow us to plan accordingly to full fill the production request time

Hi,I need clearer explanation for the delays of these two shipments, 3RU6546 & 3RU6540,as I need to explain to my superior. 

Hi Chandran,We anticipated the provided shipment detail inaccurate, the shipment consist of 6 pallets but your subordinates provide me only 4 pallets detail ,this has caused unnecessary compound payment for the custom. for every one betterment please advice your subordinates to provide me accurate details and you have any concern please get back to immediately.

Hi ups,For all future shipments, I m requesting all the details to be spelled out clearly and it’s tedious for us to find out the provided information as we are accepting not one but many. This will make the finding for any particular shipment easier.

Hi Cynthia,

The shipment consist of 6 pallets but as per confirmation from the store personal, I arranged 4 pallets shipment, anyway the shipment day it’s on Saturday, I already amend the Invoice resemble the correct weight and pls find the updated invoice.

Any concern please get back to us.

Hi Chandran & Team,

I have a concern here, we found the provided shipment(yesterday shipment or date - 05/11/09) detail inaccurate. We anticipated the pallet which supposed to be 6 but your subordinates provided me only for 4 pallets. The impact we face, we need to pay for compound. Please advice your subordinates to more alert for future shipments.

Hi Han,

Below here the example and kindly provide me the same quotation, these will support me on classifying the shipment in detail and also provide me the total estimated freight charges for this shipment.

Hi May, I would like to book Saturday - 07/11/09 (pen/tpe br6282/sat  transits  tpe/atl br636/sun )Atlanta shipment. I can only provide shipment detail  at 4.00pm tomorrow. Please book the flight ahead for us in order to avoid delay and pls pick-up the shipment tomorrow to fly to Atlanta on Saturday. Any concern pls revert to me. Hi All,Thanks for continuous support but I will be very much appreciate if all the documents submitted to before 1130am.as I need to prepare the declaration.If we missed out on these then we will miss the earlier shipment causing delays on delivering the shipment to consignee.

Hi All, The shipment for today I received all after 1200pm.for any urgent shipment ,if we received after 1200 it will take some time for the processing to take place.

Hi Petr,

 Extremely sorry for all the issues. The shipment - AWB# 542442345 supposed  be out on Monday, due to late handover by our Finished Good Store.  I have consoled this shipment together with the Thursday shipment,  the system matters I will discuss with the Store Personnel for the AWB# 5542442356 and get back to you.

Further to Vasagi's email below. FYI, Monday shipment was late due to some technical issues on the COSE and the system was up quite late. The FG packer was not able to complete on time (cut off). We missed the

Monday consol as the flight was on Tuesday morning, so we consolidate to Thursday consol.

Hi Cynthia,

As our tele-con , if you have detected of the variances why highlighted these only on Friday (Shipment Picked on Thursday),

I m sure that your team well aware of our working schedule Mon - Friday, exceptional for Urgent shipment but  based on requests.

We need a full explanation for the delays of informing us of the

discrepancies.

Hi CW, I have received the weight variance report and found the discrepancies created by our store personnel, to overcome this from re occurring again the best solution it’s better to call for a meeting and discuss.

We have console shipment to Atlanta on Monday – 16/11/09.Pls let me know the exact transit time dock to Atlanta, if you pick Monday?

Update me before 09.30 today.

Hi,We have cancelled the scheduled meeting today as few of the attendees unable to attend and we have rescheduled the meeting to next Tuesday.

Ok! Agree with you should not mixed both.Please during fasting don’t keep anything in your heart to take revenge.No point taking fast but if heart not clean.Guys,Please clarify where does the miss out occurred, this resulting to unnecessary question been raised to answer, I m quite disagree for the shipment received without any traceability.Please provide me the reason of these taken place.Hi ,This is untraceable issue as we do not have the document, furthermore ,Raj no longer at TPC(Left two years ago)you already known Raj no longer here ,base on what you receive the part. The only thing you can do is now get the Origin to send us the related Invoice immediately. Good Day Micheal,

The part we have already  received on 14th Nov’09.I am trying to return the material as the line stopped due to no demand. I am preparing to resend back,need the TNT Account number as these will make the process easier.

Hi,We have already informed that, there will be shipment for tomorrow but why the shipment will be pick on Monday.

Hi Linda & Lina,

Pls advise when is the arrival time for Container TGHU4361354-40' veryurgently required.Pls respond immdeiately.

Hi Bobby,Thanks for the follow up and I need to inform you that this shipment will delayed as the consignee need to clear a few information at their site. We will keep posted you for further information.Please refer to the consignee’s reply for this shipment.

Hi Anna, We received the part on date unfortunately  one of the carton damaged and please refer to the survey report attached, seeking your help is there any way that the shipper could claim from the forwarder. Anyway I will work how to solve this at the same time need your help too, find out is there any  chances to solve it from your site.

Sir,Seeking your approval to pay the last respect to friend of mine mother, who have passed away yesterday morning. The funeral will held today at 10:00a

Hi,I have a little knowledge how to handle this, need your site help in order get this done by this week, any guidance will be great too.Please reply your concern. Hi Anna, We received the part on date unfortunately one of the carton damaged and please refer to the survey report attached, seeking your help is there any way that the shipper could claim from the forwarder.

Hi Vas, The provided tracking number it’s not in list of the forwarder, please double confirm the tracking number provided and get back to me.

Hi Lewis,Message noted and will wait until further instruction from your site.

Hi Armando,The on line visibility show as the shipment have reached at your destination, kindly checked at your site, attaching here the shipment AWB# for your reference.Any concern please get back to us.

My heartiest condolence to you and your family, we will pray for her soul to rest in peace.

Hi,I have attached the tracking number ,kindly arrange for payment.

Hi,We received shipment last night supposed to be two containers 20 footer and40,but docked in onluy 40footer,the 20 still pending. Why not highlighted tous earlier of the delays??

Please advice.

Chandran,Thanks for the concern, FYI I got to know these only today morning

The new Exworks term already start from today ,any concern please get back to us.

Hi Michel, Please be informed if the shipment below than 45kg, pls contact TNT  Ms. Farah Email[farahziba.fuadi@tnt.com] and for shipment more than 45Kg,use UPS.scs  and the contact person Ms. Yeo [yeo.siok-lin@ups.com] to arrange for pick-up. Any concern please get back to me.

Paridah,

                     Kindly find the invoice for yr info and pls revert the collection date once confirm. Thanks

Chee Wah,                 No, normal shipment but ask DHL to Expedite the clearance due to delivery to cnee should reach before 31/03/09.

Good Day ,

I would like to confirm with you if there is request for the Unterm Chip , we will send the Unterm Chip and Taped chip consolidate in one Proforma Invoice and send to you. I need to clarify will you face any complication when declaring at your Customs. I already send the pro-forma on Monday without informing to you earlier.

 

Please refer to the Attachment.

 

 

Seeking your advice.

Thanks and have great weekend.

Hi Saberi,Due to urgent request from the customer we will send this shipment and please consolidate the shipment. Kindly act accordingly.Any concern please revert.

Eva,

I have miss out the GIT files . Kindly refer the attachement of the for your info. Sorry for the inconvenience cause.

Hi Petra,

Kindly refer to our forwarder UPS-SCS, Ms. Cynthia (ccheow@ups.com) for collection of goods.

Cynthia (UPS-SCS),

We have an incoming shipment from Czech to TPC PenangShipment Mode : Air

Please liaise with Petra for collection of goods and check with him/her if you need any documentations.

Hi PetraPls. advise what is yr preference the shipment to be shipped

either by courrier or freight.

Hi Chee Wah, Based on Selyn 's mail they did not charged us, shall I advice them to bill under us. Thanks.

Hi Juan,

I just receive message from Ivy regarding the revelevent documents. In future, I'll send the requested documents to you.

Kindly find the attached here the request Invoice & Packing List (AWB#115 1346 770).

Pls do not not hesitate to contact me if you have any related question.

I have prepared the latest, please refer to the attached.

The previous planned training been postponed and my superior advised me to attend another training at

Hi,We encountered the previous Public Holiday shipment not picked up as what been scheduled and your team came with excuses, no flight available. I does not want this happen again.I need your team to plan accordingly, there will be few public holidays ahead such 18 ………and 25……nee you guys provide me the schedule of the flight in these days. The containers arrived today and please let me know once unload done ,if parked more than three days from the received date extra charges will be claimed.

Hi Guys,We have run out AWB labels, kindly provide us the label with all the shippers details.

Hi Petra,

My apologies for the late reply, our store personnel have partially keyed in the AWB #for Monday shipment, double entry are not permitted in our system. That’s the reason we have provided with the pick list number as the HAWB#. I need to highlighted as we do not want to face any issues later.If you have any concern please get back to me. Thanks.l

Hi All,I need some information for flight schedule on Europe site for one whole week, as we found our current forwarder (UPS) providing two flights per week, on Tuesday and Saturday to Czech Rep. fly off from Pg / M'sia to Czech).

Hi Rhonda,

I just got back from weekend holidays,will find out and let you know onceget the details of the problem.Please bear with us.

Hi Cw,I will gather the details of the shipment and convey the message to Rhonda,in a short while.

Hi UPS Team, We need your guys to update me the shipment which received and found mixed up with other materials, kindly ensure where does the mixed taken place and update me soon.

Due to uncalled issues ,please expect delays on receiving these shipments as the latest information from the forwarder, informed that the flight facing some technical faults at KL. International Airport.Will keep posting the latest movement of the shipment.

Hi Farah,

The goods already here since 16Oct, why still not collected. pls

arrange accordingly. We have an incoming shipment from  Mexico. Please liase with Alfonso [Email : alfonsomoreno@promaqmx.com] to

get the shipment to dock at TPC. Address:

Due to uncalled issues ,please expect delays on receiving these shipments as the latest information from the forwarder, informed that the flight facing some technical faults at KL. International Airport.Will keep posting the latest movement of the shipment.

Hi UPS,Please verify whether the forwarder has pick up the material if yes then, kindly inform our side UPS to do the necessary to bring the shipment here. I have send the claim report on 10th Oct’09 but there’s no reply from your side till now, please let me know the status,Attached the report which were sent to you earlier, pending too long please act accordingly.

Since the nozzle is light, ask the shipper to arrange the pick up before 10/12/09. So that the shipment able to  reach us (tpc) by 14/12/09. If the shipment can  arrange together with the console shipment on 11/12/09, it will reach either on  Tues or Wed.(if there is no problem with custom declaration) .  Pls get the advise from the shipper.

Hi Lina & Team,

 I have send the claim report on 23rd Oct'09 but there's no reply from your side till now, please let me know the status. Pending too long please act accordingly.

 Hi Cindy, Please check whether the forwarder has pick up the material or not because UPS could not locate the shipment details for your shipment (AWB # 103 332 766-9) . Pls reply once done.

Hi CW,

Let me check and i'll let you know.

Hi Joon ,Please provide me the postcode and the shipment weight, if we use our forwarder (TNT)  ,pick up on 10th ,will reach TPC on 14th  for shipment weigh less than 30kg.     

Hi Yeo  & Team ,

 Please check and advise when is the arrival date for this shipment very urgently and pls refer to the attachment of , INV and adv the shpt status of Arrival Penang/TPCM Date and Time.

 

Hi Michel, We really need your help to speed up to send the invoice, to TNT,to avoidany delays.  Farah,Please close this once Michel provide the relevant invoice to you andupdate and copy me of the reply.

Hi Joon,

Shipment is out via UPS Parcel today. Pls. find the attached AWB and Invoice for yr info.

Hi Itoko San,The received all in  good order except MR # BS9G00031 = CM05CG101J50ABBU = 1,315,000  & MR # BS9G00041 = CM05CG101J50ABBU = 4,882,000, which found contaminated and not usable.

Hi Patie,

 Message noted with thanks.

Hi CW,The quotation it's on your table,  kindly acknowledge.(put last week)

Hi Han,

 The equipment cant be loaded, is there any other way to get the  things in order? can arrange your guys to have a look tomorrow at 11:30am. 

Hi Han, As our tele-con, we have material to pack but I have information on the measurement, anyhow I have roughly included below the measurement will be.

I am suggesting that it's better , to have a look at the

material. Description                       Dimension                                KG

Dust Collecter No. 1            250 X 130 x 93 (H) inch

2200kg Accesorry (2 in 1)              100 x 100 x 78(H) inch 

1000kg Dust Collecter No. 2            330 x 135 x 125 (H)inch

4000kg

Hi CW, Need your approval for the attached quotation.Enclosed is the invoice for your reference. Pls advise.Buyer : Ivy

Hi CW,

I need yr approval for US custom declaration (USD30) to clear this below shipment. Pls. advise.Buyer : Ivy

Hi Ivy,Message Noted.

Hi Farah & Team,

We have an incoming shipment from COORSTEK, INC.Please contact Mr. Dan Rohr (drohr@CoorsTek.com) for collection of goods.Kindly expedite the clearance & delivery.

Hi Cynthia, The shipment picked on 30th November'09 but as per our understanding the shipment should reach the consignee today. The system triggering shipment to reach on 9th Dec 09. The consignee now chasing for the material, please explain why the shipment not reached on targeted date?Please refer to the attachment for better understanding.

Hi Pavel,

 I have contacted the UPS Team and still awaiting for their reply, will update you once done.

Hi Lok,

Transit time 2 working days.  If pick on Monday reach cnee on 09/12.

Hi Anna Li, We received the part on date 24/11/09 unfortunately  one of the carton damaged and please refer to the survey report attached, seeking your help is there any way that the shipper could claim from the forwarder. Anyway I will work how to solve this at the same time need your help too, find out is there any chances to solve it from your site.

Hi Linda & Team,

We have cleared container GLDU5186120-20' and TGHU4361354-40', pls arrange yr driver to pull the container.

Hi,I need to your advice for the coming public holiday’s 18th and 25th Dec. The services will be as usual or there’s any changes, kindly inform us in advance if there’s any changes including the flight schedules, we don’t wish to to face any miss shipments during this time.

Hi Farah,

I need to your advice for the coming public holiday’s 18th , 25th Dec and 01 Jan 2010. The services will be as usual or there’s any changes, kindly inform us in advance if there’s any changes including the flight schedules, we don’t wish to to face any miss shipments during this time.

Pls reply me by this Friday (11/12/09).

Hi All,Please disregard the earlier information and refer to the latest information below, any concern please get back to me.

Chandran, Please arrange your guys to submit the pick list every Monday and Thursday. I will not entertain the daily submission as per now.

Chandran, Please arrange your guys to submit the pick list every Monday and Thursday. I will not entertain the daily submission as per now.

Hi All,We performed the verification ,altogether we received 8 pallets but found one of the bottom pallet damaged and we have reconfirmed with our engineer here, according them the part could become faulty during assemble.

Preferably I need the UPS, representative to perform the observation and snap photos for the proof.

The shipment will be ready at 4pm,please arrange your team to pick up and book the early flight as per conversation you have said will able to reach Shangai tomorrow night. Please do send a pre alert to the consignee as you see the next day its Saturday, by the pre alert they will able to arrange their forwarder timely. 

We are trying to find solution to carry our shipments we need to find the flight schedule across Europe (Czech rep).

Hi Pang,Thanks for the reply, whatever the situation I am requiring by hook or crook these shipment to reach Tpc by failing of these will be a huge impact to the production.Kindly arrange accordingly and my Receiving Store will open until we receive the shipment. WITH OUT FAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi El,Please arrange your agent to perform the shipment as they have all the visibility,furthermore they are quite familiar with their agents.try to arrange them to pick up the material from TPC.

Hi Cynthia,

As per our tele-con, please arrange this shipment accordingly I wantthis shipment to reach Shanghai earliest by Saturday morning. Please disseminate the message to your team whoeverhandling this shipment.Kindly expedite the clearance & delivery.

If need more information, please get back to me.

Hi Cynthia,

We have shipment to ship out tomorrow and expected to reach consignee onSaturday, without fail. If you have any concern or question please get backto us immediately.To remind you tomorrow it's Custom Budget day.

I NEED A BETTER ANSWER FROM YOU FOR THE DELIVERY COMMITMENT,ALL THIS WHILE I M GETTING ONLY FEED BACK SAYING MAY BE THE ANSWERS,WHAT I NEED IS ACURATE ANSWER OF THE SHIPMENT DOCK AT TPC.THE SHIPMENT DATE/TIME AND OTHER INFORMATION. My job is to focus only by communicating in Penang site, its forwarders responsibility to follow with the other site Forwarders, for instance oversea forwarders residing at their place.

Damages claim, if need any documents please provide the ASAP,ONE CASE LATELY WHERE WHEN I REQUESTED THE DOCUMENT ONE OF YOU STAFF TOLD ALREADY SENT TO ME,BUT I TOLD HER PLEASE REFER TO THE CARBON COPY OF THE DOCUMENT.ONE SHIPMENT FROM FRANCE TO SG AND SG TO PG.WHEN I ASK THE DOCUMENT FOR SG TO PG THEY TOLD ME THEY DON’T HAVE.

Hi Phang, We are sorry, we don't think so that we could absorb the unnecessary payment due to your negligence, KWE have already call and inform to your side at 11:30 - 12:00. My question here why nobody call to Port and inform they will go and pick on that day itself, they (KWE) still able to extend the time if UPS.scs send pre alert or make a call. But this does not take place, now you asking us to bare the storage charges and sorry we will not ABSORB the storage charges.

Hi Joon,

 

WAYBILL NBR : 869126876298. - the shipment will deliver on 14/12/09 before 5.00pm.

Any concern please get back to me.

Hi Han,As per your request, below here the address for the shipment and pls provide me the total estimated freight charges for this shipment asap.

 AVX Electronics (Tianjin) Co. Lt.No.9 Qingling AvenueYat-Sen Scientific and Industrial ParkWu Qing District, TianjinP.R. ChinaTel: +86.22.8211.8358Fax: +86.22.8211.8458

Gooday Sharon,

 I have prepared the Invoice for PI0767/09 please review and let me know, is it the relevant information provided, otherwise please revert and I'll do the needful. If you have any concern or doubt, please do not hesitate to contact me. Based on your reply I'll arrange for further action.

Hi Sharon,

 Noted and thanks for your prompt response.

 

Hi Phang,The Lampiran 'D' document already prepared, please arrange your staff to get the document for the Custom's approval.  

 Hi Yeo,Arrange the shipment on Sunday (13/12/09) before 12.00noon.

Hi Bertha, Pls. find the flight details as per below, will reach Atlanta by Wednesday (16/12/09). HAWB# 4ED2086MAWB# 695-6549 2626Flight: PEN / TPE BR6282/12DEC TPE / ATL BR6608/13 DECINV: PI0770/09

 Any concern pls revert to me.

Hi May,

We have moved two shipments yesterday and today ,these two expected to reach the consignee by Wednesday.Please make the necessary arrangements and any issue please get back to us.

Kindly find the INVOICE attached for your info.

Hi Cynthia,

 As our tele-con, please arrange the shipment to reach the consignee before 23rd Dec 09,the consignee will shut down for Christmas Holiday from 23rd onwards. The shipment need to reach before 23rd Dec 09. Pick up it’s on 17th Dec ’09 but please book the earlier possible flight, in order reach before 23rd without fail. Advice me by today, before 4:00pm. Hi Yeo,

 I'll prepare the custom exemption.Pls advise me the docking time at our place, as I need to arrange my receiving personnel to prepare to receive the part.

The billing rate it’s not tally with the invoice kindly verify and get back to us, if possible get all the relevant document for us to do the checking.

 Hi,I Had informed last week that the consignee will be closing operation 23rd Dec’09 onwards to celebrate the Chistmas and New Year, now your team telling wont be able to send it on time. In order to reach the consignee on time my production line have speed up the work and the material will be ready tomorrow, three days ahead of promised time, but still your team replying can’t deliver on committed date. I do not know what is really going on here bottom line I want the shipment to reach the consignee BEFORE 23TH DEC 2009. SHIPMENT FAIL TO REACH CONSIGNEE ITS YOUR FAILIER.I don’t want to face unnecessary explanation for your failier.

Hi Cynthia,

 As per our tele-con, please arrange the shipment to reach the consignee by  25th Dec 09, the   pick up will be on on 15th Dec ’09 but please book the earlier possible flight, in order to reach before 24th   Dec without fail. Advice me by today, before 12:00noon.

Hi ups,I m receiving miss shipment again and this not the first time???? The shipment which supposed received yesterday now will be delayed until tomorrow, this is ridiculous can’t accepted. I will blame your team of the failure resulting of any miss production at my site! at the same time any explanation would not be entertained, bottom line I need the material today.

Hi Samantha,I have one shipment pick up on 17th December and reach the consignee on 21st Dec,can you please check and update me will you able to do the shipment and the KG’s 780 to 800.Please reply me by today 3pm.

Hi Patie,

Need your help here, I received shipment from Shanghai Kyocera withoutinvoices packing list pls refer to the report attached. Do you mind ask theshipper send me the inv & p/list attached shipment and for everyone's betterment in future send me a copy invoices such shipmentsas my forwarder having difficulties on declaration.

Hi,For any future shipments received without invoices for ceramic chips asthis material will be shipped by system notification, for everyone's

betterment send me a copy invoices such shipments as my forwarder havingdifficulties on declaration. I would like to know how does the KWE able toclear from their side without invoices.

Hi Itoko San,Thank you, very much for the reply appreciate your cooperation and for all future shipment, please send a copy of invoices and any other relevant documents.

Hi Linda,

I m attaching the quotation for the shipment scheduled to reach before 23 rd Dec’09, please verify and get back to us the convenience forwarder to support this shipment.

Any concern please feedback to us immediately as I would like clear this the soonest.

The document which supposed to reach three destination in US, please make sure once received to notify me. Please do not miss anything and this direction it’s from our General Manager.

Hi Linda, I have two quotation for the shipment scheduled to reach before 23 rd Dec’09, arrange by Fedex & UPS Express, please verify and get back to us the convenience forwarder to support this shipment. For the Fedex if pick-up tomorrow reach on 21/12/09 Estimated Freight Charges until door is RM37,566.44 (USD8092.30) OrIf UPS Express if pick-up today reach today (15/12/09) reach at Czech airport on 21/12/09. Estimated charges is RM22,748 (USD6677.82) Any concern please feedback to us immediately as I would like clear this the soonest.

Hi Farah & Team,

Pls take note this is an Express Documents & cnee expect receive the ASAP. Kindly expedite the clearance & delivery. The documents which supposed to reach three destination in US, please make sure once received to notify me.Pls find the attached shipping documents FYI.

Hi May,

I would like to enquire here shipment for the Monday, Wednesday and Friday as we know currently you are

supporting us on Monday and Thursday.For the new days when it can reach the consignee’s place.Let me know by today 3pm.

Hi Samantha, As our conversation, I have information on the measurement of the shipment to Czech Republic as below. Pls provide me the total estimated freight charges for this shipment asap. 

 Pkgs : 5 Pallet (59 CTNS)Dimension : 80 x 80 x 126 CM

G/Weight : 1034kgs

Hi Han & Cynthia,

 I had informed last week that the consignee will be closing operation on 23rd Dec'09 onwards to celebrate the Chistmas and New Year, now your team informing shipment unable to send it scheduled time. In order to reach the consignee on time my production line have speed up the work and the material will be ready tomorrow, three days ahead of promised time and you still telling the same thing . If I arrange KE airlines  and the pick tomorrow when can reach consignee ?  Let us know the freight charges? I do not know  what is really going on here bottom line I want the shipment to reach the consignee promised time and date.

Hi Yeo & Team, I won’t accept any excuses rather than the shipment to reach on 16th Dec ’09 morning by 9.00am. If these shipment failed to dock in on committed time and causing  line down situation, we will hold  Ups.scs to bear all the loses.Please take this seriously. 

 Hi Joon,I will do the needful.

  Hi Farah,I found the material required urgently, kindly proceed the necessary to bring in the material.

 Hi Farah & Team, Pls take note this is an URGENT INCOMING SHPT. Kindly expedite the clearance & delivery.Hi Joon,

I will do the needful to get the material to support the production.

Hi Farah,

I found the material required urgently, kindly proceed the necessary to bring in the material.Hi Joon,Message Noted. Hi Farah,Please check and advise when is the arrival date for Tracking #697129755 & GD 209 493 918 WW  

Hi Joon,I need the tracking number of FDX and also clearly mentioned will use their forwarder.Hi Joon, Since the nozzle is light, ask the shipper to arrange the pick up before 10/12/09. So that the shipment able to  reach us (TPC) by 14/12/09. If the shipment arrange together with the console shipment on 11/12/09, it will reach either on Tues or Wed.(if there is no problem with  custom declaration) . Pls get the advise from the shipper.

 Hi Team, I really seeking your support here, currently we are facing some problem as I receiving feedback from the finance due to some of our supplier utilizing the non contracted forwarder. We are anticipating huge difference for the forwarding charges, I been observing we are paying double or triple from the normal charges and this become a big question mark from the Finance. For an example for 28Kg,we are paying RM1603.76 and the charges quoted by TNT it’s only RM406.91 for the same weight.

At times we could anticipating of non operational appointed forwarder zone, during this time we will get the shipper to pay for the forwarding charges and bill to us.(PREPAID)

Our Forwarder : - UPS-SCS = > 40kg delivery. TNT = < 40kg delivery. Please follow strictly per weight shipment, do get back to me for assistant.

Joon/Ivy,

Pls. check is this yr vendor? I have concern here who will hold liability for the cost shipment received on 02 Dec 2009 below message.

Pls. advise.

I need your further clarification as I was told by TD Transporter, for this particular shipment they (Pillion Vendor) will hold the responsibility to deliver

the shipment. They have told to ignore the message to TD Transport.

 

Please find out with yr supplier and update in order me to do the needful.

Hi Joon

ETA  will be 11/12 before 5.00pm

Hi Lok,

Transit time 2 working days.  If pick on Monday reach cnee on 09/12.

Hi Lok,

 

Let me clarify with the forwarder and will get back to you.

Kindly proceed to apply for Shipping Authorization Form.

 Hi Lok,I have prepared the invoice and ZPB approval been granted, kindly collect invoice from me.

 Hi Lok,

Please assist to provide the sender address for further confirmation.

Hi Lok,

 Shipment is out via FEDEX yesterday. Pls. find the AWB # 8652 6305 8667.Sorry for late update.

 

Hi Lok,

I already clarify with UPS, the shipment already reach Penang yesterday  and  once the necessary clearance done  I'll get UPS team to expedite the shipment to TPC .

 Hi Lok, The provided Fed-Ex Tracking # incorrect , should be 8471185373040  (12 digit), anyhow I have amended the correct number, the shipment will dock 4-5 days as been sent by economical freight.  This shipment  will  dock in TPC on Monday - 29/06/09.

Hi Cynthia,

As our tele-con , if you have detected of the variances why highlighted these only on Friday (Shipment Picked on Thursday),

I m sure that your team well aware of our working schedule Mon - Friday, exceptional for Urgent shipment but  based on requests.

We need a full explanation for the delays of informing us of the

discrepancies.

Hi CW, I have received the weight variance report and found the discrepancies created by our store personnel, to overcome this from re occurring again the best solution it's better to call for a meeting and discuss.

Hi  Yeo & Team,Please pick up the shipment on 18th Dec’09 and shipment should  arrive before 25th Dec. Will pay OT on weekends to do custom clearance (Origin Side) . Give  me the delivery date once is confirmed. Pls do not fail this shipment.

Hi Cynthia & Team,First of all sorry for the inconvenienced caused as earlier my shipper requested for the part due to Christmas holidays but they will accept a special shipment from  other shipper and asking me to send by normal shipment. I m sorry for pushing you guys too hard on this but this totally it’s not my fault,the requestor requirement leading to push to normal shipment.Any concern please get back to me.

Hi LinaI need to confirm with consignee final destination (port). Please ignore all the previous mail and I will reconfirm with you tomorrow.

 

Hi Siti,

Pls ignore the previous invoice, kindly find the updated invoice.

I have attached two invoice shipment to Charlestown and the shipment it’s ready for pick. Please arrange your people to pick the shipment immediately.

Hi Lina & Team, I have attached invoice and the shipment to CFR MARSEILLE  port. We have prepared the shipment  kindly  arrange your people to pick the shipment immediately.Once place the confirmation pls provide the copy of  Bill Of Lading.

 Note : 4pkgs (100 X 120 X 140 CM (x1)Wooden Pallet  & 120 X 84 X 100 CM  (x3)Metal Cage

 Any concern please feedback to us.

 Hi Joon,Message Noted.

Hi Farah & Team, We have an incoming shipment from PRECISION PUNCH CORP.(USA)Please contact Ms.Susan (SMC@ppunch.com) for collection of goods.Kindly expedite the clearance & delivery.

Hi Linda,

I am attaching the invoice & packing list as request, do the necessary to bring the shipment to TPC.Any concern pls get back to me.

 Hi Zaki & Team, Please check the below console shipment by DHL  and advise when is the arrival date for this shipment very urgently

for Trucking #  7ADD725.

This already been confirmed with Cynthia (Ups.scs)to arrange PG to KL on Thursday(24-Dec-09),KL to Frankfurt. Reach on (25-Dec-09)

Noted, will monitor accordingly.The documents which supposed to reach three destination in US, please makesure once received to notify me.

Dear Ms Farah,

As per our communication just now, kindly return the chop sign D/O or PODand fax back to us @659 2288 after TNT delivered the goods to TPC.

Your cooperation will be much appreciated.

Hi Chee Wah,Please excuse me to pay my condolence  to my cousin  passed away last night. The funeral will be held today at 3:00pm,I m seeking your approval to allow me  to apply for half day leave or I will complete all the work and leave at 2:00pm.

Hi Cynthia,We have been receiving the weight discrepancies for the billing invoices ,especially for the Hong Kong shipment which carries 1489kg but billing report it’s 1499kg (AWB#5542406001). The differences it’s 10Kg,its happened quite frequent please investigate and update us. Store Personnel,Please check at our side and see is there anything leading to the above discrepancies.

Hi CW,

 

Yes, Neoh is following on this matter and I haven't received feedback from Russel.

Hi Lina & Team,

 Our plant is running out of stock, is there any chances to bring in the material earlier than the committed date.Please advise.

 

Hi Lina, I am attaching the GPB form as request, pls arrange the shipment accordingly.Any concern pls get back to me.

 Hi Farah,

I already reply pertaining this mail, pls refer below and advise why I need to acknowledge again.

Hi Yeo,

 

I am attaching the Lampiran "D" as request with "No. Rujukan, pls arrange the shipment accordingly.Any concern pls get back to me.

Hi Ivy,

FYI. The shipment will touch down 29th Dec’09 at Singapore Port and not Penang ,these shipment will touches Penang port only on 1st or 2nd January and port clearance take 3 days and reach ECHEMO 4th or 5th Jan.

Gooday Sharon, I have prepared the Invoice for PI0812 /09 please review and let me know, is it the relevant information provided, otherwise please revert and I'll do the needful. If you have any concern or doubt, please do not hesitate to contact me. Based on your reply I'll arrange for further action.

 

Hi Cynthia,As per our tele-con, I have attached the invoice and the shipment to Tokyo Process Japan & AVX Myrtle Beach USA. Pls arrange the shipment tomorrow. Hi Phang,The Lampiran ' ZPB ' document already prepared, please arrange your staff to get the document for the Custom's approval. Pls. expedite.

Hi Joon,

The no. that you given (02-63677246 ) is not in service.

Hi Ivy,The shipment will touch down 29th Dec’09 at Singapore and not Penang ,these shipment will touches us only on 4th January.Hi Itoko San

Need your help here, I received shipment from  Kyocera Corporation Japan without invoices packing list, pls refer to the report attached. Do you mind  send me the inv & p/list attached shipment.

 

Hi Lifern,

I m extremely sorry for the late reply. Here with I'm attaching all the

requesting reports andexcept for SCAR I'll send you in a day or two.

If you any assistance please contact me at H/P:0125773872.

Hi Jennifer,

Kindly bill TPC (Malaysia) accordingly as per attached instead ofPetracarbon. Pls refer to the below correspondence for more details.

Thanks & RegardsLisa

\Hi Chee Wah, Based on Selyn ‘s mail they did not charged us, shall I advice them to bill under us. Thanks.

Chandran,

Today HK shipment weight discrepancies found at the airport.

Vasagi already asked them to on hold the shipment. UPS CK will come to pick you and Saberi to reconfirm the pallet at the airport tomorrow. Vasagi will be on leave tomorrow. I will inform you oncethe UPS guy is here. We would like to make sure this discrepancies would not happened again.

Thanks & Regards,Chee Wah

Hi Ivy,

I'll acknowledge the approval and prepare the necessary arrangement to bring the shipment ASAP.

Hi Mok,

I m suggesting we advice the Technic Inc. to use their own forwarder, as this will smoothen the process. Kindly provide me the Account number in order to do the necessary arrangement.

Hi CW,

Received feedback from Ivy, say the Technic Singapore ask for our favour to send the parts direct to USA using our forwarder (for cheaper rate) and bill the transportation charge to them. Pls. advise..

Hi Farah,

We will send another part for the replacement, kindly avoid from such incident to re-occur again. We need to put extra question for this matter as it may cause unnecessary consequence, if it is high value material.

Hi May & Team,

We have one critical urgent part which need to be send to Atlanta by tomorrow, these part needed by consignee urgently.

Any how we need this shipment to pick-up from TPC tomorrow and fly

to Atlanta tomorrow itself, pls arrange accordingly.

Pls do not fail this shipment.

Hi Peng,

 

To finalize of the barer of payment need obtain approval. My superior Looi Chee will let you know whether the consignee willing abosb the cost. Now we are waiting for their reply.

Hi Peng & Team,

 As I mentioned earlier this critical urgent shipment due to if didn't  received replies fm consignee, we still wants the shipment to be ship-out. We will inform you the barer later.

 To remain you again pls do not fail this shipment

Hi CW,

 Since we did not received the customer A/C,  who will bare the freight charges? Is it TPC will bare freight charges and claim back from MB.Pls advise.

Hi Bertha,

Is it the freight charges bare by TPC(Pg) and charge back to MB.Pls advise.

 This already been confirmed with Cynthia (Ups.scs)to arrange PG to KL on Thursday(24-Dec-09),KL to Frankfurt. Reach on (31-Dec-09)

Hi Joon & Ivy, Please refer to below message, which received from UPS.scs for conformation . The total weight is 5.0Kg . This shipment supposed to handle by TNT, but why it shipper used UPS.scsPlease advice.

Itoko San,

Pls send related shipping document to TPCM and must attached such this document every time to ensure goods receipt smoothly.

Hi Patie,

Need your help agian, I received shipment from  Kyocera Corporation without invoices packing list, pls refer to the report attached. Do you mind ask the shipper send me the inv & p/list attached shipment

 

Hi Ivy,Pls advise Brenntag to amend the HBL to terminate at  Singapore  Port, instead of Penang. Advise them to send ASAP due to holiday season. Hi Linda,Amendment fee with the local carrier TPC will  absorb. Once the shipment dock in at S'pore port pls communicate with Mr. Khoo  (Technicc Logistic) to clear the DG goods from port. Please work along with Mr.Khoo  for the shipment smooth passage to Echemo. 

  

Hi Khoo, Pls communicate with haslinda (Ups.scs), to bring the DG goods to Echemo, If need any help from TPC pls let us know.And

When will shipment arrive to Echemo, pls advise.   Hope you guys will able to  bring the shipment smoothly and without fail.

CW,I need your confirmation whether are we arranging any pick on Friday as the forwarder need to prepare headcount to support for our shipment(Friday).

Hi Ivy, Please find the attached the QC inspection report and also reply the acknowledgement once you have received. Any concern please do not hesitate to contact us.

 Hi Patie,

Need your help agian, I received shipment from Kyocera Corporation without invoices packing list, pls refer to the report attached. Do you mind ask the shipper send me the inv & p/list attached shipment.

Hi Lina & Team,

 

Our plant is running out of stock, is there any chances to bring in the material earlier than the committed date.

Please advise.

Hi Lina & Team,

 Pls respond on below message.

Hi Linda,The shipment will dock in Singapore on 29th Dec 09 but if I need to bring in the shipment, what are the requirements  transporting by trucking ? and when will reach to Echemo? Pls respond immeadiately.  

Hi Ivy,Pls advise Brenntag to amend the HBL to terminate at  Singapore  Port, instead of Penang. Advise them to send ASAP due to holiday season. Hi Linda,Amendment fee with the local carrier TPC will  absorb. Once the shipment dock in at S'pore port pls communicate with Mr. Khoo  (Technicc Logistic) to clear the DG goods from port. Please work along with Mr.Khoo  for the shipment smooth passage to Echemo. 

  

Hi Khoo, Pls communicate with haslinda (Ups.scs), to bring the DG goods to Echemo, If need any help from TPC pls let us know.And

When will shipment arrive to Echemo, pls advise.

  Hope you guys will able to  bring the shipment smoothly and without fail. 

Hi Nelson,

Need yr assistance here, do you mind contact UPS.scs at your side ask them, how to amend the MBL from UPS Penang to UPS Singapore. Get the advise from them and change the Port before is before holiday season.

Hi Lina,Pls advise yr counterpart to help him to amend the MBL.

Hi Joon & Ivy, Please refer to below message, which received from UPS.scs for conformation . The total weight is 5.0Kg . This shipment supposed to handle by TNT, but why it shipper used UPS.scsPlease advice.

 

Hi George, I will provide the person in charge at TNT is Ms. Farah for Email: farahziba.fuadi@tnt.com the Phone #: 1300 880 322 . Hi Farah & Team, We have an incoming shipment from Technic Inc.Please contact Mr.George (GMassey@technic.com) for collection of goods.

 Any concern pls get back to me.

Hi Cynthia,

 I am attaching the ZPB AM, pls arrange the shipment accordingly.Any concern pls get back to me. 

Hi Mai San,Thank you very much for the reply appreciate your cooperation, pls refer to the report attached and  send me a copy inv & p/list. The shipment already arrived today (Dec 22) at Penang Port and our forwarder having difficulties on declaration.

Hi Orly San,

 Thanks for your prompt reply.

i Linda,

I am attaching the invoice & packing list as request, do the necessary to bring the shipment to TPC.Any concern pls get back to me.

 Hi Itoko San,

Please provide the necessary documents to Ms Tan [tan.ai.wee@tokiomarine.com.my] as request below . As KWE is your appointed agent and they have arranged this shipment earlier, they also holding the relevant document furthermore they well known about this shipment and pls advice them to provide the necessary documents. Ms Tan,Pls communicate with Itoko San [itoko.otani.zs@kyocera.jp]to provide you the requested documents, from our side we have provided you (except item no.7), now pending only from shipper and their forwarder (KWE).

Hi Han,

 Yes, proceed with CXCD service, advise the shpt status of Arrival Penang/TPCM Date and Time.

Hi Petr, Good morning and Yes, it’s already been shipped out  and please find the flight detail below. Mawb : 232-1946 3452Hawb : 5542442532Flt:PEN/KUL MH 6803/22 KUL/FRA MH 6142/23INV: PI 0809/09 TOTAL : 12 PLTS

  Hi Cynthia,Please advise, why cannot see in transit?

Hi George, Since this already been  pick-up and under transit, but please  make sure for all  the future shipment  below than 40kg, pls use TNT, if cannot be contacted (TNT)  pls let us know, I will arrange it because the charge is very high compared to TNT Parcel forwarder.

Hi Gowri & Pun, 

Need yr assistance, the insurance agent requiring  the QC Inspection report  for the damage shipment, without QC report it will be complex for claims (This is the prove of the material contamination). The damage goods it's located at Zakir's place please do the  necessary inspection/checking and provide the report the soonest.

 Hi CW,Need your advise whether are we arranging any pick on Friday as the forwarder need to prepare headcount to support for our shipment(Friday).

Hi Ivy, Please find the attached the QC inspection report and also reply the acknowledgement once you have received. Any concern please do not hesitate to contact us.

Hi Ling & Dee, I need your assistance regarding the billing process and I foresee that we are anticipating some payment being paid twice due to there's no traceability. To avoid from this to happen again, please attached copy of the payment which been paid to you.

Hi Ling /Haslinda, Pls. provide  us the support documents for  the below stated shipment no., which will enable us to proceed for the next action.

Hi Technic Forwarder,The shipment already docked at Singapore please follow up for the shipmentto reach Penang and FYI,I will be on annual leave tomorrow if you need anyassistance ,please call me to my hand phone:012 5773872.

Please arrange the shipment accordingly and FYI, I will be on annual leavetherefore do not miss out the shipment as this is quite urgent. Any issuesor problem please contact my handphone.0125773872

Hi Zaki & Team, Please check the below console shipment by DHL  and advise when is the arrival date for this shipment very urgently

for Trucking #  7ADD725.

Hi Lina,I don't expect this to happen at the last minute you guys are pushing the responsibilities to each other, all I want is the material to reach us as per committed date. Please let us know what the things required from us and I do not expect any failure on this.

Please respond immediately.

Lina,

TPC has agreed to absorb the charges, email sent out by Vasagi on 22-Dec. Pls kindly coordinate with related parties accdgly. Tks.

Hi Baker / Bertha,

 Due to uncalled issues ,please expect delays on receiving these shipments as the latest information from the forwarder, informed that the flight facing  some technical faults at KUL Airport.Will keep posting the latest movement of the shipment.

Hi Ivy, Message Noted.

Hi Farah & Team,

We have an incoming shipment from AVX MB. Please contact Ms.Cindy (cdodd@avxus.com) for collection of goods. Kindly expedite the clearance & delivery.

 

i Vasagi,Please find the docs attached for your perusal.

Need your approval for the attached quotation.Enclosed is the invoice for your reference. Appreciate your soonest confirmation. Tks.

Please find the report attached for your reference.

Please find the new quotation from Charleston to PEN as attached since the previous has been expired.Appreciate your soonest approval in return to proceed the shipment arrangement. Tks.

Hi Sam,

What is the outcome of report, I haven't received any reply fm yr side. Can you pls expedite the report CAR & Survey Report.

Hi Vasagi,Message acknowledged, will check and revert you soonest. Thanks!

Hi CK / Sam,

We received a feedback from our customer that they received carton was wet and damaged when they pick up the cargo at airport terminal and I have clarified my FG, personnel's and according to them, during the time they packed the material it was intact and they have verified before moved to lorry.

Can you pls investigate how it could been taken place and also need you send to me the Corrective Action Request and SURVEY REPORT.

Hi Vasagi,Our CS is in the midst of investigating with carrier and waiting their advice of this damage issue.We'll update you soonest once make available to us. Thanks.

Hi Linda & Lina,

 We found that the below shipment can’t be shipped due to approval not granted, can please find out what are the document pending, which been holding the shipment since July 7 ’09 and update us immediately.

 

Hi Sam,

Please check for me the price comparison between Air and Ocean delivery for the below shipment :

S/ HONG RONG PRECISION PLASTIC & STEEL MOLD KUNSHAN CO LTD - CHINA COMM: CAPACITOR'S PLASTIC SHELL QTY: 1PLT/84.89KGS/1.1CBM

i Vasagi,Please find the matrix as attached for your kind reference.If you need further info or clarification, please feel free to let me know how I can further assist, thanks!

Hi Nas,

Kindly proceed for further disposition. I need the shipment to reach the consignee by today 31/12/09 before 7.00pm

Expecting a smooth passage.

Hi List,Attached the customs Lampiran ‘D’ renewed for the year 2010.

Hi Toh,

 Thanks for yr prompt reply, once reach to Echemo pls do alert us.

Hi Cynthia & Team, Pls. ensure the shipment is depart tonight and expected to reach the consignee by tomorrow (31/12/09).Kindly book the earliest flight and pls expedite the clearance & delivery. Pls do not fail this shipment. Kindly find the INVOICE attached for your info.

MITSUI/UPS,Inward Ocean dept. We are held liable for any circumstances or any damages, while truck down from Singapore to Penang. Pls release the container.

Hi Khoo,Pls arrange accordingly.

Hi Linda,

Pls provide me the sample of letter of liabilities.

Hi Guys,

Please arrange the shipment accordingly and FYI, I will be on annual leave (29/12/09)therefore do not miss out the shipment as this is quite urgent. Any issues or problem please contact my handphone : 012-5773872.

Hi Joon,

Pls ask the shipper to respond TNT, for further arrangement.

Hi Farah,Please cancel the above pick-up until further notice.

Hi Ivy, 

Please find the attached the QC inspection report and also reply the acknowledgement once you have received. Any concern please do not hesitate to contact us.

Hi CW,Need your advise whether are we arranging any pick on Friday as the forwarder need to prepare headcount to support for our shipment(Friday).

Hi Gowri & Pun, Need yr assistance, the insurance agent requiring  the QC Inspection report  for the damage shipment, without QC report it will be complex for claims (This is the prove of the material contamination). The damage goods it's located at Zakir's place please do the  necessary inspection/checking and provide the report the soonest.

Hi George, Since this already been  pick-up and under transit, but please  make sure for all  the future shipment  below than 40kg, pls use TNT, if cannot be contacted (TNT)  pls let us know, I will arrange it because the charge is very high compared to TNT Parcel forwarder.Hi Petr, Good morning and Yes, it’s already been shipped out  and please find the flight detail below. Mawb : 232-1946 3452Hawb : 5542442532Flt:PEN/KUL MH 6803/22 KUL/FRA MH 6142/23INV: PI 0809/09 TOTAL : 12 PLTS

  Hi Cynthia,Please advise, why cannot see in transit?

\Hi Han,  Yes, proceed with CXCD service, advise the shpt status of Arrival Penang/TPCM Date and Time.

 

Hi Nelson,

Need yr assistance here, do you mind contact UPS.scs at your side ask them, how to amend the MBL from UPS Penang to UPS Singapore. Get the advise from them and change the Port before is before holiday season.

Hi Itoko San,Please provide the necessary documents to Ms Tan [tan.ai.wee@tokiomarine.com.my] as request below . As KWE is your

appointed agent and they have arranged this shipment earlier, they also holding the relevant document furthermore they well known about this shipment and pls advice them to provide the necessary documents. Ms Tan,Pls communicate with Itoko San [itoko.otani.zs@kyocera.jp]to provide you the requested documents, from our side we have provided you (except item no.7), now pending only from shipper and their forwarder (KWE).

Hi,I already sent the claim form to UPS, now I am attaching  the report again.

Hi ,Please get the UPS to copy Ginger.morris@dhl.com. For all future shipments kindly send the pre alert to Mr.Ginger.

I have attached the lampiran ‘D’ kindly clear the shipment asap, to avoid from being charged.

Please do not change the forwarder until we give green light ,till then please continue with the current forwarder UPS. please do notify us if have any shipment. I noticed the Tariff code not attached again, I have reminded to add the Tariff code several times but this been skipping again. Hope not to receive without the Tariff code again.

Hi Sharon,I will provide the contact person this includes the e-mail ID and responsible person for the particular shipment. KN,We are in the verge of utilizing your services, I need the contact person who’s in charge at local and us.

Hi,The scar report not been send to us yet, I have hand over by hand the other day at our TPC, please send claim report immediately. our QA Manager rejected the report it doesn’t meet our requirement, we are still waiting for your reply. Please act accordingly to close the issue.

Hi Lina (UPS), We need your assistance here, the SCAR reports as below which I return to you on the other day found the information  does not elaborated clearly,  the provided document doesn't meet our requirement and  this been rejected .

This will enable us to close the SCAR in system and as our audit will be

soon.

Hi,The scar report not been send to us yet, I have replied the earlier report saying our QA Manager rejected the report it doesn’t meet our requirement, we are still waiting for your reply. Please act accordingly to close the issue. Lina,

The scar report not been send to us yet, have hand over by hand the

other day at our TPC and saying our QA Manager rejected the report it doesn’t meet our requirement, we are still waiting for your reply. Please act accordingly to close the issue.

I really need your assistance to send me the scar report by today.

Hi,We will received the material with Police report, Please take note this will cause us extra work and need to arrange headcount to perform the verification and repacking . It means overtime so I would like to let you know all these charges will bare by DHL and not us. Hi,We will received the material with Police report, Please take note this will cause us extra work and need to arrange headcount to perform the verification, material used for repacking ( reels,carton,boxes,etc) It means a lot of extra work so overtime required so I would like to let you know all these charges will bare by DHL and not us.

Hi,We need your people to verify the material as for this case which found different (Shipment caught fire) based on the respective verifier we will prepare the report for the condition of the material effected and send for the claims.Those involved such as, A Engineer’s Engineer Etc.

Hi,We need the Engineers to verify the material as we find this totally a different case. The shipment caught fire and we need to feedback to the respective personal for the claims.

Please prepare head count to support verify for the material which caught fire during the shipment by trucking.

Hi Sharon,

The term all will be the same as what been practicing when using UPS. The attachment it’s the report produced to our Police Department how does the Truck got fire and how it spread to the material. They can’t provide the survey report as this damage happened due to fire.

 Hi Sharon,The term all will be the same as what been practicing when using UPS. The attachment it’s the report produced to our Police Department how does the Truck got fire and how it spread to the material. The lower cabin short circuited and fire spread to upper cabin causing the fire burned some other part, the front portion of the truck where the engine placed caught fire too, after facing this driver need to pull a side and come out from the truck. They can’t provide the survey report as this damage happened due to fire and this not occurred at the airport but happened on the way to the airport..

Hi Team,Need your assistance, we need your team to  verify the material as for this case which found different (Shipment caught fire) based on the respective verifier we will prepare the report  for the condition of the material effected and send to shipper. Pls advise us the next step for this damage material. FYI the cargo still under custom declaration  we will receive on Monday 11/01/10. Pls arrange yr time to verify this shipment accordingly.   Chandran,Once you received the cargo do alert to the QA,QC ,Process enginner & me.

Hi Dee & Team,

URGENT!!

Please check the arrival TPCM date of this shipment very urgently. This urgent shipment,  pls response immediately.

Hi Chee Wan,Message Noted.

 Hi Linda,Please check the below console shipment(Seafreight) by Priority Cargo and advise when is the arrival date for this shipment very urgently and pls refer to the attachment of , INV, PL and adv the shpt status of Arrival Penang/TPCM Date and Time.

 

Linda,

Kindly refer to the attachment of INV, PL and adv the shpt status of Arrival Penang/Echemo Date and Time .

Hi Linda,

I am attaching the invoice & packing list as request, do the necessary to bring the shipment to TPC.Any concern pls get back to me.

Hi Mr.Chong,Our Agent is UPS.scs, pls contact haslinda (hhaslinda@ups.com) Arrange this shipment by sea. Pls get advice from our forwarder about the packing (palletize cargo)with our forwarder.

Hi Linda,We have an incoming shipment from Shibamata.Please contact Mr. Chong [chongwk@spm.shinpoly.co.jp] for collection of goods.Kindly expedite the clearance & delivery.

Address:Shibamata 1-406-1, Yoshino-cho, Kita-Ku, Saitama-Shi, Saitama 331-0811, Japan Material : Embossed Tape Mode : Ocean Term : FOB Weight : 168 kg (1 pallets is 48 rolls ( 43,200 meter ) Dim : M3 is 2.347

If you have any concern, please get back to me.

Hi Lina & Team,

 Our plant is running out of stock, is there any chances to bring in the material earlier than the committed date.Please advise.

Hi Linda,

Kindly refer to the attached documents to this shipment and adv the shpt status of Arrival Penang/Echemo Date and Time very urgently.

We need to send equipment, it’s quite huge and if not mistaken required two footer, please get the Quotation.

Hi ups,We found the quoted price it’s too high and please try to get better price than this, update me asasp

This really a waste of time and non value added job, I m getting wrong information. The shipment not been sent but claims already shipped we have received.Buyers please reconfirm for with supplier, whether they have shipped or not before coming to us.

Hi KN,UPS,

Please provide me the quotation for the shipment from ???.

Hi Susan,We received 2 shipment on December the  Tracking 322085886 & 323180351. Tracking# 322085886 we received on 8/12/09 and Tracking# 323180351  received on 28/12/10, both shipment is tally with custom declaration, AWB # information, INV also correct. Our Receiving Store received according to the invoice but in this both shipment we haven't received P/O:79495. Already confirm with TNT the provided information as attached.

 Pls confirm yr side.

Hi Judy,

I need a ballpark figure for landed cost by ocean for 500kgs. Pls refer below the address. AVX CORPORATION17 TH AVENUE SOUTHP.0 BOX 867MYRTLE BEACH,SC29577 USA

 Any concern pls get to me.

Hi Eddie,I quite confuse as both the Techinc and UPS, claiming they have cleared. Please reconfirm  and get back to us  who really do the clearance portion the above shipment. Pls refer to Jamie's (UPS.scs) message. Pls advise.

Hi Russel,

Thanks for your prompt reply.

 

Hi Bobby, We have prepared the shipment and pls advise shall I contact Ms Denise Foo -Topocean Consolidation SVC (Penang)[denise.foo@topocean.com.my] for the  pick-up.

List,

 Please take note due to unavoidable situation we have rescheduled  the meeting time from 2:30 to 2:45pm  date remain the same.            Date  : 15 January 2010          Venue  : Tulip Room           Time  : 2.45pm  Any concern pls get back to me.

Hi Phang,

Need yr assitance here, pls provide me a copy of Custom declaration form for the above AWB# by today.

Hi Susan,

The shipment with (Attached : INV A) we receive with Tracking # 323180351 but attached INV B not received with invoice & physical goods , please check with your shipping side whether they claim have shipped but the actual physical still hanging there or send with different tracking no. Pls confirm and advise.

Hi Farah,I am facing some problem here ,the suppliers claiming they have shipped out but I don’t see the traceability. Now I need to compile all the shipment from Precision Punch for the whole month of December and pls provide me the Invoice, P/List, Consignment Note and P.O.D

Send the information by today, before 1:00pm.

Hi Evelyn,

 The forwading(UPS.scs)need know whether to pick-up the shipment or not, pls advise

Hi Sharon,The message noted and I will update you soon, once clarified with K&N team.

Hi Sofi,

 

Thanks for the reply and please advice of the  estimation time and date I will receive the cargo, once all the verification taken place.

 Hi Russiel / Maurico, We haven't communicated on this shipment for a quite some time and I may lost some fine points here, correct me if I m wrong. The shipment already prepared and pls advise shall I contact Mr.Bobby [bobby@starmark.cn] for further disposition.

Hi CW, I have already confirm to Sharon it seems she have misplaced it and I have provided the requested information to her. I am sure I m not confusing anyone here.

The shipment been picked by UPS, as they have better knowledge for this type of materials. Please find the attached.

Hi Glenda, We  have switch the forwarder from TNT to UPS.scs, need your assistance to provide me Inv,P/L and UPS.scs tracking number thus will enable to track down the shipment where about.

Hi Glenda,We have encountered the liquefied material which cleared by TNT, for previous shipment was not taken a smooth passage and face a lot of issues, I am  switching this shipment from TNT to UPS.scs. As per understanding they are not very familiar with the Chemical shipments.

 Pls arrange with UPS.scs.

Hi Lina, Please let us know did you manage to find out, the other way to clear the shipment as our companies bank guanrantee does not meet the requirement for the below shipment.

Hi Lina,

 TPC will absorb RM100/set for custom cancellation fee.

 Hi Yeo,

 

As per our tele-con,I have  an  urgent incoming shipment  fm  below address.

Pls let me know if we use express service, the exact transit time dock in TPC, if  the 1st shipment pick-up on  25 /01/10 ?  and 2nd shipment on pick on 03/02/10?

Hi Yeo , I was really tight up with a lot of  e-mails and totally overlooked on your confirmation and  thanks again for the update.

 Sorry will double check the next time.

i Sharon,Let me find out with our finance and update and also I would like know forthe other mail is it related to this question too?

Hi Khor,Need your assistance for the question below for the costs, can your pls provide the required information.

Hi Bryan,I need to provide some information for the below question, I m sure you guys have better knowledge on this. Please advice.

Hi Bryan,Thanks for your information. Hi Jennifer,Hope the required information answered.

Hi Khoo,As per teleconference with you earlier, please arrange to perform the survey tomorrow at 09:00am. Hi Zakir,Please make yourself available at 09:00am as the surveyor will be coming in for inspection . Hi Lifern,Thanks for clarifying and If i need any information other issues will call or e-Mail you.

Hi Samantha, Your CS team  informed me  that one of our important shipment supposed to dock TPC yesterday (14/01/10) but now has been

redirected to Indonesia, our production line been waiting for the material. Please reconfirm and update me immediately.

Please advice of the estimation time and date I will receive the shipment

Hi Samantha, We will hold FedEx for rerouting the shipment, which supposed to reach TPC on 14th Jan 2010 ,I received from CS (Ms. Mages), we will received the shipment on 18th Jan'2010 but did not mention the time. Please take note we need the material before 10:00am on 18th Jan 2010  if can't be delivered on the specific time resulting to line down, we will charge the whole costs to FedEx.

Hi Mages,Thanks, but I need the actual time when can I receive the shipment. I m expecting shipment to arrive and not another explanation, any line down costs will bare by Fdx.

Hi Farah,

We arranging UPS.scs to perform for this particular shipment, please cancel this shipment immediately.

We understand well your enquiries, we had applied for the license to phamacy department in the month of Dec2009, still we awaiting for that, in fact we had call the office few times, once we received we will pass a copy to you, mean while please ask the chemical suppliers to talk to me for better clarification, and please get a copy of his poison license for my reference. Sorry for the inconvenience caused.

Joon,I m still waiting for the for the license from pharmacy department and I already informed you in between if you or any of the vendor need any information pertaining to this you may call them for inquiry .

The telephone number : 04-2292319

As per yr request, kindly find the attached INV and expedite whatever necessary action from you.

Hi,Thanks for the speedy follow up to prepare the part earlier than committed date and we will follow up for the closure.

Hi Cynthia,The discrepancies was detected at KLAS airport but why only now this been highlighted and now shipment at consignees destination.

I need UPS.scs to snap photo’s of each pallet weight variances and send it to us.

Infuture if the shipments discrepancies more than 10kg need your team to inform us immediately before proceed the shipment.

Hi,I have clarified at the consignees site DHL ( cezh Rep ) and they have claims which could not cover up for such damages, now I need this to be done at our site.

Let me find out how should this work as this something odd and never been encountered before. I need to clarify with MY site DHL and update you.

Hi Eddie,

Pls expedite and what is actually holding from your side?Response Immediately.

ood morning. I have been advice my UPS US to proceed this shpmt since 2 weeks ago and I will get the rates for you to ackg. But our US still holding and holding. However they have given the booking request and will shp as per schedule.

We are sincerely apologised for the inconvenient causes. Tks..

The shipment already sent on September end 2009,with invoicing system if not mistaken it was done by the buyer. If you requesting for the Invoice now, how shall I get the Invoice for the shipment not done by me.

Hi Denise, As per tele-conv, pls find the attached invoice  and packing list , shipment ready for pick-up.Ups.scs is our appointed forwarder they do the custom clearance  kindly contact the below person and any  information pertaining to this please contact the below person. 

   Name : Ms.Nerissa  (UPS.scs)Contact # : 04-2109784Email : smohd-latiff@ups.com

 Hi Nerissa,Kindly find the attached invoice and do the   necessary to clear the shipment and hand over the document to Top ocean Any concern pls get back to me. 

Or

Hi Denise, As per tele-conv, pls find the attached invoice  and packing list, shipment ready for pick-up.UPS.scs is our appointed custom brokerage hence kindly contact the below person to do the clearance on behalf. Name : Ms.Nerissa (UPS.scs)Contact # : 04-2109784Email : smohd-latiff@ups.com Hi Nerissa,Kindly find the attached invoice and do the necessary to clear the shipment .

 Any concern pls get back to me. 

Hi,First of all sorry for the inconvenienced caused as earlier my shipper requested to for the part due to Christmas holidays but claiming the freight charges it’s too high if send by express and asking me to send by normal shipment. I m sorry for pushing you guys too hard on this but this totally it’s not my fault,the requestor requirement leading to push to normal shipment.

Hi,We are expecting the shipment to reach on promised date and I have encountered your service did not fulfilled as per committed date previous other shipment from different shipper. Please pick up the shipment on 18th Dec’09. The OT will be paid for customs on weekends.

Hi, Please proceed with sending the shipment off and I do not expect any delays, any miss shipments will hold you.

Or

Hi Cindy,

Appology as i think my CS maybe overlook on this shpt. Would suggest to proceed with UPS without further delay as shpt so critical.

Hi,I have already informed you earlier to reconfirm with before cancelling any shipments and yet your team giving me same excuses again.

For the future shipments once receive the Bill of Lading, once please hand over to me asap as this will help fasten the clearance. UPS,I will get it from my buyer and update you soon.

Hi Eddie, As per our tele-conv, I need some information here, in order to have the visibility of the shipment movement, can you please provide the incoming  shipment for one whole week ,the status of shipment where about . Pls do inform yr CS to  forward me the monitoring Scdedule on every Monday by 9.00am for one whole week for Sea  & Air this includes pick from shipper door & port clearance. Kindly find the attached  information which I need.

Hi Eddie, As per our tele-conv, I need some information here, in order to have the visibility of the shipment movement, can you please provide the incoming  shipment for one whole week ,the status of shipment where about . Pls do inform yr CS to  forward me the monitoring Schedule on every Monday by 9.00am for one whole week for Sea  & Air this includes pick from shipper door & port clearance. Kindly find the attached  information which I need.

Hi Zakir,

Related to unterm chips, need your assistance to update on this request.Pls provide the information.

Hi Zakir,Message noted.

Hi Eva,Below here the AWB# & Picklist# for yr reference.

Airwaybill No. Picklist No.5542442609 98293325542418321 9829333

Any concern pls back to me.

Hi Evelyn, I already check with UPS.scs, they requested the INV & PL fm us and since we do have INV & P/L thus will check with their origin and get back to me by tommoroow. In future if there any PO place order, definitely  yr shipper will provide you INV, P/L or  Tracking #. Pls do forward to me this will make easier for me to communicate with forwarder and get the relevant information ASAP for you. 

Hi Cynthia, Can I know, why the shipment been split in to two and also did not reach the consignee on the targeted date. I already mentioned earlier if there's any changes to schedule flight to alert the consignee but this not  happen  till now. Please advice.

Hi Cynthia,I m sure you well aware that such excuse it's unacceptable furthermore, you will act as our represent for the shipment and now you are telling that you guys overlook.

 Please make sure such a error does not reoccur again.

Hi Linda,Why did  not  inform us earlier, all this related to last year shipment. I need to verify finance first. Hi Khor,Pls advise on the above issue.

Hi Sharon, In future I will change accordingly as per yr request, this was done due to urgent request.Sorry for the inconvenience caused.

 Hi Chandran & Team,

Please to be informed tommorrow 29/01/09 there will be incoming and outgoing shipment tomorrow by forwarder (FEDEX, DHL,TNT & UPS)

please prepare headcount to support for loading and unloading from 09:00am - 5.00pm. Security,Please do allow the shipment vehicles to load and unload materials during public holiday tomorrow. Your cooperation very much appreciated.

I have received one shipment but for the other still pending, can you please find out and let us know the status.

Hi Yeo (UPS) Did have any information from the shipper about the   2 shipment - dresser plate. Pls advise when the arrival time to dock TPC.

Hi  Yeo & Takeya san,

 

Please use 5X flight and make sure the shipment should reach TPC on targeted date (08/02/10) before 10.00am

without fail.

 

Hi Masuda san, Please take note, if the shipment it's ready to fly then book the earliest flight, if possible it could  reach  TPC on  4th Feb'2010. 

Hi Vasagi,shipment wl be delivered by today and estimated to reach your plant around 1030 hrs.

This is old material back 2006,I quite doubtful whether we still have the record of certificate further more shipyard been closed. The person in charge for the material no longer in TPC, it’s very difficult to trace back the old record.

Or

Hi Armando, This is  old material back 2006, I quite doubtful whether we still have the record of certificate further more the material no more used by TPC.

The person in charge for the material no longer in TPC, it's very difficult to trace back the old record.

Hi Bobby,I haven't receive any news and the shipment still at TPC, please get your people to pick the shipment and the CNY,it's just around the corner .

 Immediate action required!

Hi Karen,  We need your assistance, the insurance agent requiring few documents and kindly  provide me the report as been requested below. 

1. Notice of Claim to MAS Airlines holding them responsible to the above loss/damage occurred

2. Damage Claim MAS Airlines

3. Damage Claim  from KWE  

Kindly reply with the report by this Friday and if you have any concern please get back to us.

Zaidi/Keith,

Need your assistance, since Marilyn (Marilynt@avxus.com) need information regarding TNT contact / address , Please reply the e-mail to her.

Pls. act ASAP.

Zaidi/Keith,            Need your assistance, since Nancy have some problem in authorization number, Pls assist her to clear their shipment .                       Pls. act ASAP.

Hi CW,Need your advice, can I proceed without the quotation according to UPS only can provide on Friday. Eddie,We are excusing for this time for future, pls provide the quotation. Please do the needful to approve and for further disposition.  

Hi Eddie (UPS)

Could you please ensure, why shipment still not approve yet. Kindly do the needful  to clear the shipment ASAP.

Please expedite urgently.

Hi Eddie,We are excusing for this time for future, pls provide the quotation. Once the shipper give instruction to pick, your side  immediately provide the quotation for approval, I will be appreciate if this done spontaneously

Hi,This is chemical ( fluid )thus we need to have the MSDS to bring it here and   for further clarification need to conform  with the forwarder whether Is t in big qty or small. Thank You sir, this top urgent and I need to make sure it’s in safe hand. 

FYI 290 K and 310 K, I shipped to TTI Frankfurt and please confirm me whether I need to the balance Uherske. Please advice.

Hi, I foresee the freight charges it’s too high if we continue use the TnT Express. The material cost it’s lesser than the freight charges, I m suggesting we use the TD Express, looks cheaper and reasonable.

OR

Hi YK (Shipper), I foresee the freight charges it’s too high if we still  continue use the TnT Express. The material cost it’s  lesser than the  freight charges, I m suggesting we use the TD Transport(another forwarder)looks cheaper and reasonable.

Please explain why the shipment did not pick up until now ,as we already provide the information to pick.

Hi CW, This is first shipment  fm AVX Limited (New Vendor), normally I will inform to UPS.scs for  the arrangement and for this case  buyer will request  me to check the freight price  to arrange with UPS.scs. For this particular shipment Ivy did not notify me.

This is unacceptable too many off loads resulting to delays on supplying the material on time. I need full detail of the delays, I need to clarify are you sending by Vessel ?????cause two months and still can’t reach to consignee by flight.We hold you responsible if can’t deliver on targeted date.

Hi Cynthia & Eddie,

The shipment picked on 06 and 09 Feb '10  but as per our understanding the shipment should reach the consignee on targeted date. consignee now chasing for the material, please explain why the shipment not reached on targeted date? The off load reason can’t be accepted. By hook or crook I need the shipment to reach the consignee on the said date, any other explanation will not be entertain. Provide me the Off Load shipments report to HKG, for the past two months in detail.

Hi,We have done the overall verification together with the Engineer too and found there’s no any damages, all the parts are intact and fine.

Hi,I think it’s better to let the forwarder communicate with Japan supplier as we could not finalize anything yet.

Hi Maggie,

As per yr request, kindly find the attached AWB for yr info. 

Hi CW, The attachment procedures nothing it’s related to Shipping thus shall I ignore or reply.Please advice.

Hi Farah,I need to provide some information for the below question, I m sure you guys have better knowledge on this.

 Please advice.

Hi Evelyn, Based on the description " Photo Acetate", believe the usage is something do with producing a photo. Need to know, was is in a liquid form. If yes, need to have the MSDS for further check.

 Hi Eddie,

We still have been receiving the weight discrepancies for the billing invoices ,especially for the Hong Kong shipment.The differences it's more than 10Kg, its happened quite frequent please investigate and update us.

Hi Jamal,May be can start to do verification next week at TPC and weight again at KLAS airport, and lastly weight at theirdestination. Suggest to monitor whole next week. Kindly provide us the whole week data's and to work the best solution to avoid this issue to reoccur again.

Will this be fine if I start next week itself.

Hi Neil,

Shipment is out via DHL today, kindly find the AWB# 115 1345 860 Any concern pls get back to me.

Hi Cynthia & Yeo,

I need to your advice for the coming CNY holiday’s 13th to 16th Feb '10. The services will be as usual or there’s any changes, kindly inform us in advance if there’s any changes including the flight schedules, we don’t wish to to face any miss shipments during this time.

Pls reply me by this Tuesday (10/02/10).

Hi Yeo & Badrul,

Please check the console shipment by Nippon Express  and advise when is the arrival date for this shipment very urgently and pls refer attached INV & P/L and adv the shpt status of Arrival Penang/TPCM Date and Time.

Hi Joon,This is chemical( fluid )thus we need to have the MSDS to bring it here.

Hi Vicky, I already provide all details and still waiting Malaysian Agent Topocean, they  haven't pick-up yet, there's no call or feedback from your agent. We have prepared the shipment since 26/01/10. Pls let me know why the delays and follow up this immediately. Hi Farah,Please let us know will your team able to do this chemical shipment (MSDS attached) for us or  shall I appoint other forwarder.

 Please advice.\Hi Cynthia,

Did yr team highlighted about this delays to the consignee ? if not please do the necessary to alert them, failing of providing relevant information on time will cause unwanted issues for escalation.

  Hi PK, The prvovide Tracking No 795660024 - (Suppose be 10-digit). You have given tracking number is invalid for DHL Express. Kindly re-confirm with supplier the exact tracking no.

 

Hi PK,

Please be advised that the shipment has been delivered on 08/02 @ 11:45hrs and signed by Chandran (Store).

Hi YK,Thanks for yr shipment detail.

 Hi Farah (TNT),

Pls find the below message from the shipper as per yr request information listed below. Do the necessary to clear the shipment any concern please let us know.

Hi Neil, FYI 290K on Saturday and 310K on Monday shipped to TTI Frankfurt and please confirm me whether I need to shipped the balance 400K to AVX Uherske tomorrow. Please advice.

Hi Chandran, Pls arrange yr staff to weigh in front of UPS.Scs, to anticipate any discrepancies at earlier stage.

Hi CW,Need your advice, can we start the next shipment with K & N. Please refer below to Sharon request.

Hi Eddie,

 Please refer below,  item No. 3 as per Neoh's requirement.

Hi Evelyn,

Without tracking no. or invoice difficult for me to trace this shipment information.

Hi Justin,

Please cancel the above pick-up until further notice.

Hi YK,I foresee the freight charges it's too high if we still  continue use the TnT Express. I m suggesting to use the TD Transport(another appointed forwarder)looks cheaper and reasonable.

Hi Paridah & Team, We have an incoming shipment from Alpha Metals Singapore. (Refer below message)Please contact Ms.Yuen Kwan Wong (ykwong@cooksonelectronics.com) for collection of goods. Kindly expedite the clearance & delivery. Hi YK,Pls liase with Paridah [paridah.wings@gmail.com] once the shipment ready for pick up.

Hi Yeo & Team, There will be  2nd  urgent shipment  from  MITSUI MINING & SMELTING CO.,LTD. Japan, need to pick -up . The shipment should arrive  by   26 / 02 / 10 . We are expecting the shipment  to reach us smoothly without any delays, any jerks during the targeted date we will hold you for the responsibility.   Pick-up Adresss : MITSUI MINING & SMELTING CO.,LTD.Ceramics Division3-1 Asamuta-cho Omuta CityFukuoka 836-0817 JapanTel : 0944-57-3221 Contact Person : MS. SAKAI

 Any concern pls revert.

Hi Ivy, I'm extremely sorry for the late reply. Here with I'm attaching all the requesting reports.

If you any assistance please contact me.

Hi Yeo,

Since the shipment is ready at UPS warehouse Kansai Airport by 15th Feb, pls book the earliest flight to bring the shipment.

Hi Pavel,

The shipment system cut off 31/01/10 (Sunday) due to weekend holiday and the shipment pick-up by UPS on 01/02/09 and they arrange the normal flightschedule Penang to KUL 02/02/10 and KUL to Frankfurt on 03/02/10.Hope the explanation clears your doubt.

Hi Cindy,Thanks for your concern and let me check with UPS why the delays.

 Hi Evelyn,Pls check yr stock and pls advise.

Hi Eddie & Yeo,

The shipment prepared last month, why failed to collect the shipment on time until shipper highlighted to us, I need your full explanation for this delay.

Hi Andrew, I have a concern here, did you have inform UPS.scs to do the pick-up for the above shipment, as UPS.scs  informed me  did not receive any information from the shipper.Did have any prove that you request them to do the pickup. Pls advise.

 Hi Mai San,Pls expedite to provide the doc for the custom clearance.

Hi Cynthia & Eddie, The shipment picked on 06 and 09 Feb '10  but as per our understanding the shipment should reach the consignee on targeted date. Consignee now chasing for the material, please explain why the shipment not reached on targeted date? The off load reason can’t be accepted. By hook or crook I need the shipment to reach the consignee on the said date, any other explanation will not be entertain.

   Note : Provide me the Off Load shipments report to HKG, for the past two months in detail.

Hi Nerrisa,We have arranged the movers and the container haven't reach to TPC, until now. Please send the container ASAP  for clearance (Half day gone), we are paying for movers for waiting at TPC.

Hi Itoko San,Thank you, very much for the reply appreciate your cooperation and for all future shipment, please send a copy of invoices and any other relevant document

Hi Sofi, There will be outgoing shipment to Atlanta  on Monday (15/02/10), pls arrange yr driver for pick-up and arrange the normal flight schedule to reach the  consignee by Friday.Any concern pls get back to me. Hi Angelyn,Message noted and will arrange accordingly. Hi Farah & Team,We have an incoming shipment from Technic Singapore.Please contact Ms. Angelyn (angelynn.yang@technic.com.sg) for collection of goods.Kindly expedite the clearance & delivery.

Hi Evelyn, Get yr shipper to provide the correct invoice for P93261 and the shipment we received we used Invoice P93464. Wrong Invoice sent to the forwarder, another issue the cargo damaged too it’s very difficult for us do the claims. Custom side we declared the wrong shipment invoice. Infuture whenever shipment pick-up or ready to pick-up pls ask yr shipper to send the correct document.

We are going face unnecessary problem to claim the insurance.

Chandran, Thanks for highlighting about the Invoice & K8 Forms infuture i'll be more carefull on this.

CW, I need to change the Invoice for the shipment and provide the correct one, possibilities custom compound and it’s roughly around RM 500.00.

ear Itoko San,

Pls revised the inv no PMOAA5010.The value is JP, can you please change to USD currency, due to our custom side we facing problem to clear the shipment.Once amend the invoice, pls revert to ASAP to do the clearance.

Hi Chong,

The shipment was shipped on 31 Jan and arrival date to reach at Penang port it’s 9th Feb 10, but the shipment still on sail and expecting to berth Penang on 13 Feb’ 10 and touch TPC on 15 or 16 FEB.Sorry can’t attend to your call just now.

Hi Neoh,

 Pls provide the information ASAP, this 3 containers should out by today.

Hi Nerissa,As per yr request, kindly find the attached shipment details and the shipment ready for pick-up (3 containers).Expedite whatever necessary action from you.

Hi Eddie,,I am sorry for the short notice the purchasing / buyer provided wrong information, thus I need to switch the transportation from Air cargo to Ocean. I need your kind  co-operation and understanding to make this happen if you have any question or queries please do not hesitate to contact me.

 Again very sorry for the inconvenienced caused.

 Hi Paridah,

 Kindly refer the below message  and pls revert the collection date once confirm.

Hi Nerrisa,

 I am attaching the ZPB AM, pls arrange the shipment accordingly and make sure pls get the shipment out of TPC by today.Any concern pls get back to me.

Hi  ups, I m quite disappointed as I m receiving a lot of  feed backs from the customer, their shipment haven t reach yet, when contacted at your site I m   receiving reply saying the in charge person still on CNY holidays, totally unacceptable.I need you to update me all the shipment details, which  still pending immediately. don’t give me reason STAFF ON LEAVE.

Or

Hi  ups, I m quite disappointed as I m receiving a lot of  feed backs from the customer, their shipment haven t reach yet, when contacted at your site I m   receiving reply saying can’t get space ,the shipment it’s daily how could missed to book for earlier date. I will hold you  responsible if can’t reach the shipment on targeted date.I need you to update me all the shipment details, which  still pending immediately.

I have prepared the AWB & Inv.pls verify and let us know, if foundeverything fine, I will arrange the DHL Express to pick the shipmenttomorrow and touch at your site on 23/02/2010.In order for expedite theshipment, please reply ASAP,once verified.

The machine parts all prepared and refer to attached Invoice, Please do not move the container in until I confirm to  you.

Hi,It seems both party agrees to perform the verification and we will start from tomorrow. Myself the UPS Rep. and Store guys will be there.

Hi All, We are trying to minimize the errors upfront ,in order to make this happen, we need everyone’s support and understanding. I m calling for a meeting if possible today it’s self, If can’t then please let me know the best possible time to meet and discuss for a solution. Hi Cw,This time I really need your approval ,I and my family including my mother in law attending prayers at Telok Bahang and this is annual prayers which will be held once a year, every year we vow to get the blessing .

Hi Eddie,

We found the billing invoices inaccurate  (weight discrepancies), pls refer to PEN 0116425, notice TPC invoice 1045kg and your billing invoice 1208kg the discrepancies is 165kg, pls check and issue Credit note for the above biling.

UPS USA did not receive  any information and UPS Penang already arrange this morning, not sure same vessel or not but bottom line want the shipment to reach by  28/02/10 that’s it. No More Excuses……………..

Hi Ryan,

I have a question as this shipment overcharged by TNT, the buyer (Ivy) no longer in TPC at the moment , I think you are the correct responsible person to clear this. TNT tracking is GD 320691862 WW and yr INV# 3101491-1 (PO# 93010), please verify or counter check the tracking which carries the invoice number.

I need your help to clarify and provide me the shipment details as weight, dimension , etc., according to your INV. TNT charging 302.6kg but I verify at my store it's only 14kg . Please help to clear the variances.

I really need your help in hence to clear the correct amount of payment to TNT and kindly refer attached the AWB tracking no. & invoice for yr better understanding.

i Linda,

I am attaching the invoice & packing list as request, do the necessary to bring the shipment to TPC.Any concern pls get back to me.

Hi Itoko San,

Pls expedite provide the doc's,will need for custom clearance.

Hi Pavel,

That’s a good idea anyway let me check with UPS.scs and get back to you.

Hi Pavel,

Our appointed forwarder is UPS.scs for console shipment, if we arrangeUPS.parcel (Express) the charges slightly samewith DHL Express, furthermore b'cose they are not our appointed forwarder.

Hi Pavel,

This shipment requested by Neil for urgency due to line down purpose, DHLis not our contractual forwarder and FYI TNTis our appointed forwarder, if arrange with TNT the shipment cannot reachon expected / targeted time, they are quiteslow on transits time.

Do you mind provide me yr Express Services Forwarder A/C, I'll arrange withthem in future hence the charges will be on corporate charges.

Hi Eddie & Jamal,We have completed the weighing report together with the UPS team for the past whole week, kindly submit your summary report.

Hi Chandran & Team ,Thanks for the cooperation and appreciate for the support providing headcount to make the weighing taken place.

Hi Nerrisa,Pls expedite another container, when  can we receive another container? Kindly expedite immediately.

Hi Nerissa,

 

Please send the container ASAP  for clearance.

Hi Nerissa,Once loading complete on Tuesday (02/03/10), will inform you  and I want the container to be out from TPC  on  Tuesday itself.Any concern pls get back to me.

Hi Neoh,Message noted.

  Hi Nerissa,I need your team to arrange the container and should reach TPC  by 09:00am tomorrow any other excuses not accepted.

Hi Nerissa, Kindly find the attached invoice and

arrange accordingly. Please do not send the container until I arrange the movers ,any how I will let you know when to bring the container in.

Plese send the 40’Cont on Monday before 10am, once we have load the material we will inform you.

Hi Neoh,The documents already prepared and just waiting action from your site. Pls advice or feedback to Armando about the status of shipment.Hi Armando,Thank you very much for the information ,Malaysia site it's on festive holidays, I will provide the shipment  details by of end of the week.

Gooday Armando , Let me introduce myself, I  Ms.Vasagi  Shipping Officer at TPC and handling the Equipment to be send to EL PASSO.I have prepared the packing list and Invoice (attached), kindly verify and get back to.  If you have any concern or doubt, please do not hesitate to contact me.Based on your reply I'll arrange for further action. Have a great weekend.

Hi Neoh,

The shipment out from TPC on 12/02/2010 supposed to sail by Top Ocean on 13/02/2010. Please refer to the BOL, for better understanding.

Hi Antonin,The person in charge Mr.Neoh on  festive holidays (CNY)will be back on 19/02/10,I will provide full details once he’s back from holidays.

Hi Armando,Thank you very much for the information ,Malaysia site it's on festive holidays, I will provide the shipment  details by of end of the week.

 

Hi Eddie & Team

I follow up with you since End of January for this shipment and you have committed will reach TPC before March end and now I am receiving another shocking mail from Lina, saying this shipment will reach on 08/03/2010. I don't know how youguys going to do it bottom line I need the material by end of this month as our BOH , material could last until end ofMarch I don't know how you guys going to do it but any extra charges TPC will not pay.

Hi Eddie,

 Pls. arrange something earlier as to arrive end of March is very tight for our stock.Please do the needful.

Hi Mai San

Need your help here, I received shipment from  Kyocera Corporation Japan without invoices packing list, pls refer to the report attached. Do you mind  send me the inv & p/list attached shipment.

Hi  Yeo,

As per yr request, kindly find the attached Lampiran "D"  and expedite whatever necessary action from you.

Hi Eddie, Below here the example and kindly provide me the same report, these will support me on classifying the shipment in detail and pls provide me estimate. 

Hi Farah & Team, Pls take note this is an Express Shipment, due to high value and I received after cut-off, pls schedule for pick-up on Saturday before 12.00noon. Kindly update the POD once available. Pls find the attached shipping documents FYI.

Kindly expedite the clearance & delivery.

Hi Farah,

Kindly proceed for further disposition for US customs declaration (USD30) and advise when the arrival time to dock TPC

Hi Farah,

Please cancel the above pick-up until further notice.

Hi Yeo & Eddie,

 I have follow up several for this shipment since yesterday, you have committed will provide me the arrival information today but you guys still  kept me waiting for the flight detail, need you guys to understand the production is really pushing for this shipment, don't forget too tomorrow it's a Public Holiday and required the material by Sunday otherwise big disaster to let line down .

 WHAT'S THE SOLUTION????????????? 

Very very  disappointed with UPS'S  Services,  losing confidence on.

Hi Yeo,When will this express shipment arrive ?

Pls response immediately.

Hi Yeo, Pls take note this is an URGENT INCOMING SHPT From AVX MB, for yr info the shipment already pick by UPS.scs yesterday

and this shipment should reach TPC before 02/03/10. Pls refer to the attachment  of  INVOICE. 

Any concern pls get back to us.

Hi Yeo, Pls arrange with Express Service and pls advise when will dock to TPCM?Pls revert asap.

Hi Bruce,I directed to arrange with Express service as I need the shipment to reach TPC before 28/02/10. I m really expecting this shipment to reach on targeted date missing of the shipment cause a big impact.

 Pls advise when will reach TPC.

Hi Yeo, Pls advise when I can received the shipment, fyi I need this to  reach TPC by Sunday , we have stock until Sunday, if delays then we can't run the operation on Monday. Pls arrange with earlier flight and reach TPC by Sunday.  Hi Eddie,If I used normal freight what is the  freight charges & if arrange with express freight  what are the charges, for the above shipment.

 Pls advice and revert me by 2.00pm 

Hi Eddie,

We found the billing invoices inaccurate  (weight discrepancies), pls refe to PEN 0116425, notice TPC invoice 1045kg and your billing invoice 1208kg the discrepancies is 165kg, pls check and issue kredit note for the above biling.

Hi Cheah,

I overlooked yr name in SA forms, I have arrange under Vanitha name (Shipper) since Vanitha has 22 shipments for February month itself (Sample Request) . Kindly find attached, is this are you looking for....

Hi Cheah,

FYI, the last shipment arrange by Vannee on 19/01/10.

Pls refer the email for yr better understanding.

Hi  CW,If can’t get the shipper address at least the shipper post code will do as I found few cities have same name in Hanbo,Korea.

 I already check with console clearance fm UPS.scs, they tell me the infomation provide by TPC. This information should get from the buyer or shipper.

 Pls advise.

Hi CW,I am calling to my husband  as you know. I m tight up here at TPC and my husband it’s taking care in between so I need to call and get the progress of my kids. Example :Taking them to tuition, extra class, curriculum Etc. but I'll make to reduce the calls.

Hi Khng,

Kindly find the INVOICE attached for your info and do send a pre alert to the consignee , by the pre alert they will able to arrange on their side.

Hi Sharon, I have amended the Invoice and resend  to, please ignore the previous confirmation and sorry for the errors.

Hi Sharon,Thanks for yr prompt reply and I'LL arrange the shipment  by today.(24/02/10)

Hi Sharon,

Thanks for reply, I'll amend the tarrif code and the shipment will be out today. Pls find the attached shipping documents FYI.

Hi Cindy/Dale,Hope the shipment can reach the destination on time, any concern pls get back to me. Have a great weekend.

Hi Sharon,

I have prepared the AWB & Inv, pls verify and let us know, if foundeverything fine, I will arrange the DHL Express to pick the shipment tomorrow and touch at your site on 23/02/2010. In order for expedite the shipment, please reply ASAP once verified.

Hi Daisey,I can't make it on Monday, too tight schedule. Please help to arrange on Tuesday at 10.30am. Hi Pun/Khor,Please take note.

Dear Cindy,As per our tele-conversation, I'm resend all the requesting reports.Any concern please do not hesitate to contact us.

Hi Paridah & Team, We have an incoming shipment from Alpha Metals Singapore. (Refer below

message) Please contact Ms.Yuen Kwan Wong (ykwong@cooksonelectronics.com) for collection of goods.

Kindly expedite the clearance & delivery.  Hi YK, Pls liase with Paridah [paridah.wings@gmail.com]  once the shipment

ready for pick up.  Hi Paridah

 We found that the below shipment supposed  pick-up by TD on 17/02/10 and why not yet pick-up?Pls response immediately.

Hi Chandran, Thanks for your reply and the reason I send the below mail is to let you know if you are implementing new or existing procedures ,kindly add all in one spreadsheet / E-Mails hence this will allow me send one time to all the respective forwarders rather adding each new procedures.

Hi Chandran,

I really appreciate your feedback and it’s a good practice to have all the record of the shipment in and out as well. Preferably send me the procedures for all the shipment your team (FG) will be implementing or already implemented as this will allow me to circulate to all the related forwarders.

Hi Mr Vijay,

 Kindly find the attached reports for your info and also reply the acknowledgement once you have received. Any concern please do not hesitate to contact us.

Hi Team,

Please refer below for the Window time delivery and collection.

If you have any concern or feedback ,kindly contact us.

Hi Jamal & Eddie, We have implemented the verification the person involved ,UPS Driver, FGS together with me. The weighing shows taly with invoice, list of verification will hold by driver and UPS.scs to make sure whoever appointed to pick the shipment need to produce the verification list. The another issue bring out by RS Supervisor, usual process the driver need to produce the PICKUP ORDER to the security for verification and security will allow  the forwarder  to pick the shipment, this been ignored for some times from tomorrow onwards I need the pick order from UPS.scs otherwise we will not allow the driver to pick up the shipment

Hi Yeo & Badrul,

Please check the below console shipment by  DHL and advise when is the arrival date for this shipment very urgently and for better understanding pls refer to below message fm Zaki (DHL).

Hi Md Nor,Message Noted.

Hi Zaki & Team,Please check the below console shipment by DHL and advise when is the arrival date for this shipment very urgently and pls refer to the Trucking No.

7ABT602

I do not know, how does your guys performing the verification and can't even follow simple instruction! This is ridiculous can we call the UPS team and verify base on our weighing label? Will they agree,  at times need to use some common sense why the reason we calling them to verify here, this to make sure  both parties present when weighing. 

Why not highlighted on that day itself and wait  until  personally I counter check with your subordinates. Don't push your problems to others.

I m really disappointed with your comments, nobody's jumping into conclusions. The way you told last week that I accepting something from UPS, that's the reason I defending  them another thing your does not say and what e-mailed totally nonsense.You can  bring this to higher level ,I m not worried at all  and willing to face anyone fyi, I m not Idris. Hi Pavel, I found the errors caused by our FG guys and not the forwarder, I will inform them to be extra cautious during keyin in system/picklist the AWB as this has unnecessary complications. If future if found any inaccurate AWB’S, please contact or e-mail Mr.Chandran (Store Supervisor).

Hi Pavel, First of all Ms.Cynthia no longer in UPS.scs,  the person incharge  is Mr. Eddie [teddie@ups.com], for yr information M'sia we having CNY festival from 13/02 to 16/02 (Public Holiday), MH flight cancel during this festive season, they got last minute notice, but they told that will arrange with another flight but fail to get the  flight due to tight schedule. Hi Eddie, Pls let me know why the delay, as you committed can be rearrange and and the shipment can reach on time.Pls advise. 

Chandran,The store personnel have provided inaccurate AWB, kindly be extra cautious the next time. Lay Hoon,I need your help to amend or correct the correct AWB # in order to provide the correct AWB to Pavel.

Hi Eddie,

I need your assistance to guide on the below question forwarded from Pavel, regarding shipment can't be track on the Web.Pls check and advise.

Hi Bertha,

Related to dropshipment, need your assistance to update on this request.Pls provide the information.

Hi Salmiha, 

Please arrange this shipment accordingly, I need you and your team to give extra priority, anyhow as I mentioned earlier, we need this shipment to pick-up from TPC today and reach Frankfurt  by Wednesday (17/02/10) .Please make the necessary arrangements and any issue please get back to us.

 Kindly find the INVOICE attached for your info.

Hi Zaki & Sofi,

Please arrange this shipment accordingly, I need you and your team to give extra priority, anyhow as I mentioned earlier, we need this shipment to pick-up from TPC today and reach Atlanta  by Thursday (18/02/10) .

Attached here the invoice. Please do send a pre alert to the consignee , by the pre alert they will able to arrange on their side.

Pls do not fail this shipment.

List,

Please to be informed today 15/01/10 there will be outgoing urgent shipment. The DHL Global & UPS.scs trucker expected arrive to TPC before 3.00pm. Security please do allowed the lorry to load the shipment.Sorry for the short notice.

Hi  Soo & Zaidi,As per our understanding we have discussed to submit all the relevant complete document to us but we still receiving incomplete document  for invoice no. 00032604 & 00032605 , to  add your finance department chasing us for the payment.  In order to get payment please  send us the required document   accordingly .

Hi,

We are running out of time, need your favor to bring in the shipment by this Sunday as this is critical we are out of material, could last until this Sunday.Your help very much appreciated.

The shipment need to reach TPC, by Sunday this is top critical urgent, I do not expect any excuses bottom-line shipment to touch TPC on Sunday.

Hi Bruce/Yeo/Eddie & Team,

 Thanks  for your support and I hope you will  able to bring this shipment on the committed day and time. This is critical urgent, please disseminate the message to your team in charge for this shipment.Appreciate your help.

Hi Jamal, We have encountered the weighing discrepancies was tally at the consignee and our place ( TPC ) I clarified with the other shipment like Czech Republic use UPS.scs and Atlanta shipment to view the report for the past two months and found there’s no any discrepancies but do detect any variances in MH airport but the KLASS airport detected weight discrepancies all the time but other two points becomes tally.The finance now will pay according to the report submitted which tally’s with consignee and TPC. The report which I requested still not receive from your side

I have the courier service of the original copy Bill of Lading shipment once received, please acknowledge the document.FYI the tracking number No,999 555 124.

This shipment it’s to Atlanta the freight charges will bare by the consignee.

Shipment expected to arrive Penang Port Apr 07, 2010 and arrive TPC Apr 08, 2010 subject to Port and Customs clearance.

Hi Zaidi,

 Pls refer the below email, saying cannot be pick up. Can you pls elaborate  in detail ASAP.Kindly highlighted to me is there any changes in your side.

Hi Zaidi,

Pls advise for the below replied fm Ms.Joon regarding the miss communication between yr team.

List,

Please be informed that our company close conjunction with Gabenor’s Birthday (Friday - 10/07/2009) declared as Public Holiday.

There will be no shipment incoming or out going. Will resume back as normal on Monday (13/07/2009).

The vessel been booked three months ahead but now you guys are informing will be delayed to reach us, this unacceptable bottom line I won’t accept other excuses than the material arrival.

 We can’t hold until that time, the mention date will lead us jeopardize the production line, please bring in material on earlier date.

Hi ,This is really a non value added job the shipment already reached here but you have requested to search for the shipment, for all future shipment please provide us the booking confirmation number from the shipper as this will allow us to trace down more accurately. I m monitoring not one shipment but quite number of shipment so please help me to smooth the monitoring.

Hi Lina / Eddie, Any update fm yr origin, pls let me know  otherwise I  need to  arrange expediting to bring the shipment earl (  by air ) Please reply your action  immediately.

Hi,Any latest update have your team able to reserve the Vessel to reach theconsignee on expected date and time.

Hi KK,The package will reach KL Airport 06:10am and transit will take place expected to reach Pg at 11:00am, will work closely to reach TPC before 2:00pm.

Hi Eddie / Lina,

Any latest update have your team able to reserve the Vessel to reach theshipment on expected date and time, I am very

doubtful to switch the whole quantity from Vessel to flight it will cost alot dollars, I will try to negotiate with shipper to bring in first the mostrequired material.

Please reply your action immediately.

Hi Farah & Team,

Pls take note this is an Express Documents & cnee expect receive the ASAP. Kindly expedite the clearance & delivery.

Please make sure once the consignee received the documents, to notify me .

Pls find the attached shipping documents FYI.

Hi Lattif, I will confirm at my side  and let you know.

Hi CW,

This shipment all this while shipped below than 40kg, I'll arrange withTNT. but his time the weight is 143.0kg, If I arrange with TNT Express thecharges will be RM2964.20 & for Economy Service charges it's RM2596.55.

I have also check with our console shipment the EST. charges it'sRM3500.00 (refer attached)

Is it fine to arrange with TNT since the economy charges cheaper than UPS.Console.

Pls advise..

i Farah,

Please don't give shocking news!!! This is second time particular part beenmiss locate do not know how you going to handle this! final word make sureto reach the consignee on the targeted date.

I would like to know how much material still have in hand and could support for the production, as the Vessel shipment estimated arrival either late April or early May, I need to cummunicate with yr shipper to arrange how much needed to bring in some of the quantity by Air Freight.

The flight detail shows as the shipment should have reached the consignee but, they still not receive, please check where went wrong and update us. Please refer to the attachment as shows the shipment already touch the consignee’s end.

Hi CW, 

Thank you very much, to deal the  chemical product arrange by air, i really appreciate KWE approach, I suggest we appoint KWE to perform the local clearance and have some income. FYI the other day u ask about whether the Echemo is Bonded warehouse, Echomo is SME (Small Medium Entrepreneur) Co. it is located at Bukit Minyak Seberang Perai, So far Technic Express haven't declare any duty for this product.

Juan,Did you manage to get the rate as I need material to be picked and reach Penang on 9th May, please let me know what are the requirements needed from us and from the shipper. CW, Need your help to coordinate with the shipper as I suggest we utilize KN to bring the BCPM shipment.

 Hi Nerisa & Team, I'm really pistt-off with yr service, the below request I have been following up for the past one month and you have replied Vessel not available. You have been dealing with such a operation and I m pretty sure you are attentive ZPB expires in a month, yesterday (Saturday) called to inform ZPB expires and I don't know whether Custom opens today. I will try it today otherwise get your people (Phang-UPS.scs) to do it tomorrow. Make sure the material load in the vessel tomorrow.

Hi,The balance one container need to send ASAP, the current material estimated able support for production until April 2nd….

Hi Khho

 As per our-tele, the shipment should reach the TPC by 02 May 2010 as our current on hand material able to supportuntil 02 May , please find is any other sources to bring the material on time ( Via Singapore Etc.)I need your reply the latest by tomorrow 12:00noon,  I will be on leave so I don't intend to hang any further, it'salready a week delayed.

 Please expedite on this and update us.

Hi Judy/ Juan,

 The shipment should reach the Penang Port by 1st May 2010 as our current on hand material able to support until 02 May , please find is any other sources to bring the material on time ( Via Singapore Etc.)I need your reply the latest by tomorrow 12:00Pm,I will be on leave so I don't intend to hang any further, it's already a week delayed.

 Please expedite on this and update us.

Hi Kuan,

 

I appreciate your  excellent work towards bringing the shipment by air and I hope you will provide the best continue support.

Hi Faridah,

I will be on leave for the next two days (22/03 & 23/03), please help to make refreshment for KK.

The shipper informed that UPS, did not contact them as we already told them the material now ready for pick. Eddie Please follow up and update the shipper immediately.Please refer to the shipper’s reply. (Attached the E-mail from shipper)

Hi Kuan ,Did you manage get the flight detail fm yr origin, once obtain  pls do update us as we need to highlight our brokerage Technic Express. Hi Toh,Once receive the reply fm Mr Kuan (KWE), pls arrange yr side to pick fm airport.Pls find the attached the INV & P/List.

Hi Judy, Did you guys able the accept fm DG cargo booking, pls reply us the latest update.

Hi Judy,  The c'nee address is incomplete in INV  and the correct address &  Notify person as per bwlow

Hi Yu, I am attaching the 2ND invoice as request, do the necessary to clear the shipment.Any concern pls get back to me.

 Hi Ling,

The billing invoice for PEN0118038 & PEN0118039 looks similar contain same and the support documents also same could be double charged, please reconfirm and get back to us with proper justification until then that I' will hold on this INV before proceeding to finance.

Hi Winnie,

I need the schedule flight from PG to HKG on 12th April and transit flight to Japan on the evening. The return flight from Japan it's on 15th April. ASAP.

Hi Eddie,

Can you please follow up with yr origin whether the shipment already pick-up or not as per booking conf. should pick today but our shipper feedback there's no information from the yr origin. I need this shipment arrive asper BC on 09/05/10. Do not delay and act fast in order to receive the material as per committed time and date.

Hi Judy, As per our tele-con, pls. ensure ship to address (Echemo) and sold to address (TPC) to avoid any custom clearance portion once the shipment arrive  Pg Port.

Japan site had informed the shipment can pick up on 14th April, kindly contact them for clearer information.

Hi Vanitha, I mentioned earlier to submit the SA, before the submission time this will to allow us to prepare for the necessary arrangement and for today shipment I can’t proceed it’s exceeds the window time. The shipment will be prepared on Monday and will update the AWB.

We can't absorb the houlier detention & demurrage charges ,I have informedthe container ready to pull from TPC on the 4th or 5th March 26, 2010 but noresponse from your side as the UPS need to settle the second day charges.

Hi Khng & Eddie (UPS.scs) ,

I need some explanation as I viewed through the shipment detail, it  could not reach on scheduled date and time. I have so many times have mentioned if there's any changes on the flight immediately to notify me but your team have, ignored and I do not know what is bothering you and your team from attending my requirements timely.

> shipment tracking #554241852T  picked on 22 March 2010  but as per our understanding the shipment should reach the consignee on 26/03/10 (System triggering reach on 02 April 2010 ).

> tracking #5542418530  picked on 25  March 2010   this shipment supposed reach the consignee on 31/03/10.(System triggering to reach at 09 April 2010 )

Hi KG,

This is after the effect, you should loop in before the consignee raised thequestion furthermore the consignee Pavel, needs clarification for thedelays.

Please refer to Pavel' Mail. (attach Pavel mail)

Pavel,

I will advice the forwarder to loop you in all the shipment movement, asthis will help to monitor the shipment where about.

Hi CW,

I have been monitoring the shipment but the forwarder have missed to loop inmy name, anyway I have highlighted to them to loop in my name pertaining toany shipment related issues.I will give extra priority for the shipment from, US and Europe.

Hi Tam, Let me make acquaintance  myself  I'm Vasagi (Incharge of shipping), according the INV (attached)  incoterm term TPC should bare the freight charges and not the shipper   I'll check with UPS let  them to issue credit note. Nerisa, This shipment term is prepaid (Bare by TPC) why charge to consignee.

Hi UPS,

The consignee claiming did not received the shipment, picked up on 30th Mac 2010,can you please find out and let us know, why it’s been delayed.

We noted two shipment picked up on 30th March , 2010 from Mittel Beach but from the Invoice the requested shipment not included anyway let me clarify from Merlin and get back to you.

Hi Eddie, Please let me know the status as the consignee claims did not receive the shipment yet.

Hi,We are encountering the same issue within two days and now another issue the glass broken and simple word please send the survey report. claiming under insurance it’s not easy a lot of approval need to taken place. Bu the driver or related personal simplydump the broken/damage material and ask us to raise the survey report for the claims. Hi Eddie,

This shipment we received on 04/03/10 and as per below message I hadinformed you to pull by 08/03/10,but you have failed to pull on thestipulated time and requesting us to bear the detention charges, definitelywe will not absorb this.

I have been following for the damages part since last Friday but you have failed return back on time, how my receiving team to acknowledge the DO by not receiving the material furthermore you personally sent the material to Guard house and how would my receiving guys will know you have returned the damage part to us ,FYI we are receiving other parts to guard house too. The failure it’s not from us but you did not follow up accordingly now the DO, at the Receiving.

Thanks for the for explaining the standard practice, I do not really sure who is the customer here??? I have given instruction to come and collect the D/O on 8th April but you have failed ,you should assign a replacement to cover during your absents. I really disappointed with your services especially the way you reply to customer.

Hi ,Need your help to guide the consignee / customer to provide the shipment details, where about.

Dear Sender,

I will be on leave from 22/03/10 & attending training on 23/03/10, therewill no mail access during this time. will resume back on Wednesday (24/03/10).

Need your assistance to expedite the shipment and bring in the earlier with earlier flight.

The part been picked on 13/04/2010,can you please follow up closely to bring the material to support our production.

1) 1)    Kindly book the earliest flight as we need the material to support the production.

 2) 2)    The part needed urgently, already picked on 13th April 2010,please follow up

for the closure

For immediate attention, please contact :-

TEL:04-6446700

Aini Fazilah Email : annifazilah@tpcm.com.my Ext:287 or 284

Higher escalation please contact:Looi Chee Wah (Mgr) Email : cwlooi@tpcm.com.my Ext:212

Hi Nori-San, Shipment is will out via FEDEX Express today, ps. find the attached.The shipment, picked on 15th & 16th April  2010 will reach, consignee on 19th April 2010 and for today’s shipment will reach Japan Sennaashi Airport tomorrow morning, tomorrows shipment  expected to reach Saturday morning, if you required the material urgently ,please arrange as of earlier shipment done using  your own agent

Hi Nori,The shipment, picked on 15th & 16th April  2010 will reach, consignee on 19th April 2010 and for today’s shipment will reach Shenjie airport tomorrow morning, tomorrows shipment  expected to reach Saturday morning, if you required the material urgently ,please arrange as of earlier shipment done using  your own agent.

Hi Nori,The shipment, picked on 15th & 16th April  2010 will reach, consignee on 19th April 2010 and for today’s shipment will reach Shenjie airport tomorrow morning, tomorrows shipment  expected to reach Saturday morning, if you required the material urgently ,please arrange your own agent for the clearance.

I m seeking your assistance to arrange for pick up  for both Air and  Sea, since we are in the midst appointing you as our contracted agent. Kindly let us know  the correct  person in charge to contact for both Air and Sea.

Thank you for confirming the reservation.

Good Day Nancy,Please arrange the TnT to collect  the material from Europe Hub.  Hi Shamsul,Please do the needful to bring the material to TPC.

Appreciate for all the help from your side to get this unit shipped to us.

Hi Douglas, Thank you very much for the  support I really appreciate your excellent work towards making the necessary  arrangement for  the Japan shipment on 16/04/10 (Friday).

Ms. Yeo, Thanks for updating.

hI ,Kindly let us know the shipment from Bren tag, USA, status, have you guys manage to follow up on this.

Hi Diasey,I haven't received any reply from your side for the damage / burned material, FYI it's almost 2 ½ months. What is the outcome, please reply.Please fill in the attached SCAR # 006/10 and return to me by 29/04/10.

Hi Shamsul,

I need your kind cooperation for all the shipment which goes out or incoming,can your team send us the pre alert of the shipment arrival time.

Touch down at the customers destination,at least the estimation date and time.

Hi Merah, 

 With regards to the above matters, pls issue SCAR's for the below shipments:

1.    The Shipment from AVX AVX CORPORATION ATLANTA TRADEPORT DISTRIBUTION CENTRE, tracking HB#4ED3153 & 4ED3154 by DHL  on 04/01/10. 

Hi CW

I have attached estimation charges for 10 drums USD7575.10(MYR24164.57) by air freight and the balance drums which arranged for 20" drums by ocean, the freight charges is USD2814.00

(MYR9425.49) exclude drayage fee (trucking charges from Atlanta to Charleston Port).

Pls review and reply to Koyama so that we can get the 10 drums before 5th of May arrive at TPC.

i Phang,

The damages claim report for shipment on 05 April 2010, been prepared, kindly refer to the attachment all the detail been updated accordingly.

Hi Cheah,Thanks for yr prompt reply. Hi Valar,I really need yr assistance  to provide me the  report,  as the Insurance company requires the report within fourteen (14) days from the date of  official claims  kindly submit before 21st April '10 hence for us to proceed for further action.

Hi Cheah,

 Need yr assistance, the insurance agent requiring  the Process report for the damage shipment, without report it will be complex for claims (This is the prove of the material dented and cannot be used). The damage goods it's located at RS place please do the  necessary inspection/checking and provide the report the soonest.Pls refer attached photo for yr better understanding.

Gooday Pavel,

FYI - the above shipment from TPC, will be delayed our forwarding agent unable to book any flights due to the ongoing Icelandic volcano eruption.

Hi Ong ,

As per our tele-con, please arrange this shipment accordingly, I need you and your team to give extra priority and by the anyway I want this shipment to reach Atlanta by (22/04/10) Thursday. Kindly book the first available flight, failing of this, will impact the production.

Please expedite and solve this matter ON TOP PROIROTY!!

Hi Ong,

 I am attaching the ZPB AM, pls arrange the shipment accordingly.Any concern pls get back to me.

 

Hi Ken,

WAYBILL NBR : 633873278844 .-  the shipment has been delivered on 19/04 @ 11:11hrs and signed by Dewi (Store).

WAYBILL NBR :  633873279005   .- the shipment will deliver estimated on 19/04/10 before 3.00pm .

 

Hi CW, According to UPS.scs did not  book but UPS.scs able to  get first vessel available has ETD (Charleston) 12 Jun. 2010 and  ETA (Penang) 29 Jul. 2010.Can we check whether K&N able to  get earlier booking and proceed with them, I need to check with K&N. Evelyn,Need yr assitance here to provide INV & P/List for this shipment so that I can clarify  with K&N of the availability.

 Hi Lian & Team,Shipment will reach airport on Saturday 8:00pm, simultaneously to touch the TPC on Sunday. Hi Chandran,Need your subordinates to stand by to receive the shipment on Sunday before 1.00pm.

Hi Mahes & List,

I just clarified with UPS team and according to them the shipment will touch down Penang on Sunday (18th April 2010). Approximately 1830Hrs, I m quite doubtful they could clear on that day itself, any how I will closely monitor this shipment to dock at our place the latest before 11:00am 19th April 2010.

Sorry for all the delays.

 Hi List,Pls be noted the above shipment has just delivered to TPC at 0955hrs today.

Hi Douglas, Thanks you very much for the support I really appreciate your excellent work towards make arrangement for pick-up  the Japan shipment on time. 

 Thanks again!!

Hi Linda,

We received the shipment today (16/04/10) and already cleared both container (MOAU0433170 & CLhu4395955), pls arrange yr houlier to pull the container from TPC and for your information we will not any liable for detention & demurrage charges.

Hi Farah,

Thanks for arranging the part earlier than the committed date and really appreciate your help.

Hi Buyer, Please stick to our appointed freight forwarder as I foresee the charges for this particular shipment by  UPS  it’s too costly 4 times ( 999.80 ) more than what our agent (TNT) charges. This our contracted agent and their charges it’s quite reasonable, in future if any shipment used by other than TnT ,shipper will bear the costs.   OK GOOD.Pls verify.....

 Hi Koyama San, Pls  provide me the flight details and also arrange accordingly the flight to reach before  05 May 2010. Please review the Drayage charges ( haulage fee from Atlanta to Charleston is USD1000),   I found the price  it’s too costly, kindly review the charges and get back to us.

Hi Ong, Since we cannot deliver the goods on  CI 5382/ 22 APR and have reschedule the to flight CI 5216 / 24 APR due to space problem.I have committed to our consignee the shipment will reach at Atlanta as by 24/04/10. The material required it’s critical urgent to support their production. I am expecting you to follow up and update me for this shipment, again I reminding I will not accept any delays.

Hi Dhl,This is ridiculous I have mentioned earlier to do booking for the 24Pcs, now you informing no space furthermore you did e-mail after I left the office. Why?? The last minute again, I really have no words to say as you know I have  committed to our consignee the shipment will reach at there as per confirmed date. The material required it’s critical urgent to support their production. I hold you responsibility for this to happen.  How shall I explain to them for your carelessness.

Hi Please ignore the  instruction to pick the shipment as the shipper  mistakenly advice to collect the shipment, the shipper was unaware the KWE are no longer appointed agent. We will inform the K & N to proceed for shipment. Please to inform that for any shipment to contact K & N as they are our appointed forwarder. ( Contracted Agent ).Refer below for the contact person.  KWE, Please arrange accordingly to bring the shipment on the scheduled date. 

Gooday Suminomi –San, For future shipment which carries  below than 40kg, pls use TNT Express service and above than 40kg use K&N. Please to be inform that new K&N Forwarder it’s our appointed forwarder (for incoming shipment – air & sea) start fm 1st May 2010 for any shipment kindly  contact K & N as they are our appointed forwarder.

 The  contact person Ms Alise [alise.voon@kuehne-nagel.com] incharge of ocean shipment) &  Ms Kathy [kathy.ismail@kuehne-nagel.com](incharge of air shipment) Any concern please get back to me immediately.

Hi Mai San, The Performa-Invoice which  provided just show # 3037037 (Refer attached) and how about for the other Inv # 3037038, I already send 3 reminder, pls act fast we can’t delay anymore . The shipment arrived 24/04/10 and if this been delayed TPC need to bare the storages charges.  Pls send the Profoma invoice  ASAP to clear the shipment.

Hi C-Maruyama San,Thanks and hope we should work more closely and get the necessary done.

Hi Maruyama San,

 

Pls advise the Volume Matrix Weight in M3 for the above shipment.

Hi Maruyama San, I  am extremely sorry for not informing of the changes of our appointed forwarder from KWE to K & N,I am not aware that this information did not relayed to you. We will make sure this will not happen again and thank you so much for shipping it on time. 

 

Hi C-Maruyama San,Please to inform that KWE no longer our appointed forwarder  (fm 01/05/08 onwards) for any shipment to contact K & N as they are our appointed forwarder. The contact person Ms Alise [alise.voon@kuehne-nagel.com].  Hi Alise & Team,There will be incoming shipment  from  Kamigumi-warehouse in Kobe. Japan, the material ready for pick-up. The shipment should arrive TPCM before 20/05/10. We are expecting the shipment  to reach us smoothly without any delays. Contact Person : C-Maruyama San [c-maruyama@iwatani.co.jp]Term : FOB Pls provide K&N contact person in Japan (who will contact the shipper)and arrange accordingly to bring the shipment on the scheduled date.

 Pls do not fail this shipment.

 Note : Golden Week Holiday in Japan 

Hi Joon, Pls informed to yr supplier that pls. stick to our appointed freight forwarder (TNT) as I foresee the charges for this particular shipment by UPS.Parcel  it's too costly 4 times higher( 999.80 ) more than what our agent (TNT) charges. This our contracted agent and their charges it's quite reasonable, in future if any shipment used by other than TnT , shipper will  bear the costs.

Pls refer the Billing Invoice for yr better understanding.

Hi Tomomi -San, Thanks for yr prompt reply, infuture below 40kg, pls use TNT, if have any problem during pick-up by TNT kindly highlight to me , since the freight charges bare by TPC we will work out to do the arrangement if needed, another option you can use used yr own appointed forwarder (UPS Japan) under (corporate rate)  and can bill to us the freight charges.(pay and bill to us).

Gooday Suminomi -San, For future shipment which carries  below than 40kg, pls use TNT Express service and above than 40kg use K&N. Please to be inform that new K&N Forwarder it's our appointed forwarder (for incoming shipment - air & sea) start fm 1st May 2010 for any shipment kindly  contact K & N as they are our appointed forwarder.

 The  contact person Ms Alise [alise.voon@kuehne-nagel.com] (incharge of ocean shipment) &  Ms Kathy [kathy.ismail@kuehne-nagel.com](incharge of air shipment)

 Any concern please get back to me immediately.

 

Dear Vasagi,

Please find the supplier list as per attached for seafreight and airfreight.

We still pending for France for airfreight and USA for seafreight. Once we have the complete list, will send to you again.

Hi Very Good Morning, Let me introduce myself, I am Vasagi from TPC, in charge of shipping, that effective 1st May 2010 our appointed forwarder will be as below :

Import      - Kuehne + Nagel (Air & Sea) Export      - UPS.scs Courier Services      - TNT (below 40kg)

Term : FOB & Exworks CIF (Pls inform alert K&N)

Infuture you have any pick-up, you should K&N contact person :

Brittany CorlettPhone:  404 675 2800Direct ph:  404 682 4367

Fax:         404 675 2925email:  brittany.corlett@kuehne-nagel.com

Hello Vasagi.

I am acknowledging receipt of your instructions and will contact K&N for future plate shipments.

Hi, Kindly advice which forwarder carrying the shipment now and FYI, from May 1st 2010, K & N will take charge of the import, any information required please contact the below person.

Hi Koyama-San, You still owe  me 10 drums, flight detail and  pls make sure the shipment reach Penang airport by  05/05/10 without fail. Pls proceed the balance 20 drums by ocean and provide me the booking conformation.

Hi, The quoted price looks too high for both containers, I will be very much appreciate if you could revise the price.

I will guide you   to the correct person in charge and he/she will provide you the necessary information in detail. Please provide me the necessary information for  the above person.

Hi, Thanks for the reply and providing the relevant information and also really appreciate your prompt reply on getting it on time.

Hi Sharon, I have no concern on TPC, sending the pre alert but I would like to make sure UPS to do so.

Hi, Please proceed for the 10 drums by flight and provide me the flight details and also arrange accordingly the flight to reach by 03 May 2010.Please review the charges from Rayage  ( haulage ) fee from Atlanta to Charleston is USD1000  

  and another 20 drums by Vessel but the  I found the price ( by vessel ) it’s too costly which quoted Rm9940,our previous appointed  agent charged us only 1000 Usd.Kindly review the charges and if I need to pull back the  Hi Nori San,We will bring in the 10 drums by flight and 20drums by Vessel, please provide me the booking confirmation in order for us to prepare for the necessary arrangements

Please provide me the booking confirmation for our tracking purposes.

 Hi CW,  As per checking  with DHL Operations Staff , on how the process for the pallet  for all shipment from TPC (PEN) to AVX CORP (ATL).          A upon received the plt from TPC, DHL OS will put the Conner Post

( L-shape ) on all the side of  the pallet. They will swing rape again to make sure the Conner post stable. This is to protect pallet from damage.

          They  also do the stacking on  shipment but in proper order to

avoid the shipment from damage.  This  the normal process DHL  done for all shipment from TPC to ATL.    

CW,

Attached herewith the Air & Ocean pre-alert report for your kind perusal.

Note :

Wesak Day (28/05)

UPS can resume the normal pick up but due to public holiday there will be no flight to HKG. The next available flight is on Mon.

DHL - pls advice who will absorb the OT charges.

Hi Sharon,This is old stock (EX30),at the moment  these been replaced with Nickel Ink 2399. We would like to return Ink EX30 as, we no longer use this material and  I'll arrange through UPS.

Hi AzmirPlease take note 28th May'10 Wesak day it's our normal working day, TPC not declared as Public Holiday our schedule will be as normal. I would like to know from DHL, if there's any changes including the flight schedules as we don't wish to face any miss shipments during this time.

Pls revert to me by 12.00noon today.

Hi Evelyn,Need your assistance, since Sharon requesting for some information on EX30 INK, please assist her by providing relevant information clearly.

 Hi Judy,

 Please review the container 40" = USD2465.00 & 40" (OT) = USD3730.00  ,  found the price  it's too costly, kindly review the charges and get back to us.

Hi Soo,

The billing invoices INV#00081491 - Tracking # 706031152 was wrongly charged to TPC, the shipment does not belong to TPC, please check and revert asap. If found wrongly charged please send us the credit note.

Hi Zul,How about the hotel address and name that they will be staying at in U.S? Pls provide me ASAP, if not Harper cannot proceed the VISA.Pls advise.

Hi Rick, The report which I  sent to you earlier it's not the accurate report, kindly refer below the actual report and I am extremely sorry for the errors.

 Pls refer below : 

Hi Rick,Ok! I will compile and send to you if possible by today otherwise next week Monday, will be on your inbox.

 

Gooday Rick, I have  already forward this  report to Cindy yesterday.

Kindly refer the attached mail, for clearer picture and if you need more information, please get back to us.

 Gooday Sharon,  I have prepared the Invoice for PI0343/10 please go thru  and let me know, is it  the one requested, otherwise please revert and I'll do the needful. If you have any concern or doubt, please do not hesitate to contact me. Based on your reply I'll arrange for further action.   Note : There is all together 4 empty plastic crate, 1 of using for packing  used to transport the ink and other 3 send back to MB.

 

 Hi Azmir, 

Kindly find the INVOICE attached for your info.

 

 

Note : Kindly follow up closely and make sure the shipment to reach Atlanta by ( 27 /05/10) Monday without any off loaded and please provide the POD  saying the consignee did receive the shipments .  

 

Please to be informed tommorow 22/05/10 there will be urgent shipment fromTNT Express expecting to arrive TPC between 10.00pm - 1.00 pm.

Security,Please let the lorry to come in to delivered the cargo.

Receiving Personnel,Please unload the cargo once the lorry arrived at your area.

Note : Azmi (RS) pls alert Ling Beng Hock (Tech) once you the parts.

Hi Russel,

 Sorry to bother you again, we have  forwarder going code for us the Quotation, she suggest her origin side to communicate with you about shipment details. This forwarder fm Pro-Log Malaysia Sdn. Bhd.   hope you can help her to provide the relevant information. 

Hi Aimee,Pls communicate with further info what you need with shipper.

  

Hi Russel,Kindly  provide me the dimension especially the height for your equipments that going to load in the open top containers as I need to solicit, few agents for freight charges comparison.

 Have a great weekend

Hi Joon,Message Noted. Hi Shamsul,

Need your assistance for the below request , shipment ready for pick-up and pls act accordingly.

 Hi Anba,Please confirm whether to take the below flight return, original confirm date is by tomorrow 22MAY. No changes done at the moment yet. 2 CX 721V 21MAY 5 HKGPEN SS1  1505  2040  /DCCX /E - 1 seat left, please reply asap.  Hi  Soo & Zaidi,

 As per our understanding we have discussed to submit all the relevant complete document to us but we still receiving incomplete document , pls scan and forward the attached tracking no's  support documents. 

Hi Eddie,

We found the billing invoices inaccurate  (weight discrepancies), pls refer  to PEN 0122997 , notice   MH weight shows 388 kg and your billing invoice  850 kg the discrepancies is  462 kg, pls check and issue kredit note for the above biling.

 Hi Petra ,Pleased to be inform that our brokerage for scheduling this pick -up (shipment above than 45kg) is K & N. Yamuna & Team,Need yr assistance here, kindly arrange the shipment and pls communicate with the shipper for further information please refer below. Air freight

Ex-Factory term and the collection address will be as follows:-AVX CZECH-REPUBLIC S.R.APROVOZ SOKOLOVSKA 573UHERSKE HRADISTE68601 CZECH REPUBLIC

 Any concern pls get back to us.

  

Hi Yamuna,Thanks for yr prompt reply and the shipment should arrive  by   24 / 05 / 10 . We are expecting the shipment  to reach us smoothly without any delays.

Hi Aimee, Kindly refer the attached container load plan and if you need more information, please get back to us.

 Hi Ong, I have shipped shipment  to Atlanta on Monday (4ED3199-17/05/10), Wednesday (4ED8680-19/05/10), Thursday (4ED8681- 20/05/10)  and also arrange for Friday (4ED8682-21/05/10) , kindly follow up closely and I am expecting shipment to reach Atlanta by (24/05/10) Monday without any off loaded and please provide the POD saying the consignee did receive the all this shipments.

 

Kindly find the INVOICE attached for your info.

Hi CW,Estimate charges for this shipment by TNT - MYR2103.30 & K&N - MYR2,208.10Pls advise, wherther can I proceed with K&N or TNT.

 

Hi Hamada San

Thanks and really appreciate your generous help to arranged with yr logistic team.

Hi Hamada san,

Thanks a lot for your kind understanding, for all the shipment out by air and sea  fm Kyocera Corporation Shanghai & Japan, pls do alert me the shipment details for my reference.

Hi Harmanda san,Why I need you to forward this shipments details to K&N, because  starting May 1st K&N is our appointed forwarder, Ups.scs no longer our contractual agent ,therefore shipment fm Kyocera will handle by yr forwarder DHL & KWE send the arrival notice to UPS.scs, on this case the shipment can handle by UPS.scs only and the clearance charges is no more corporate rate and we have to pay extra charges compare with K&N. Since you are worried about the information leak, pls provide me all the shipment details for air & ocean (example : INV, PL, BL,AWB) once you handover the shipment to yr forwarder KWE or DHL and do alert yr forwarder the arrival notice send to K&N and not to UPS.scs .

 Any concern pls get back to me.

 Hi Hamada san, I do agree your concern here but I think it should not be a problem  when Mai san alert me  on shipment detail  and just  need to keep them  in the CC loop. Looking forward to your kind co-operation on this matter. 

Gooday Mai San, Once the shipment out fm Kyocera pls do alert below list person and provide the shipment details example PL,InV,AWB# & BL, this is good enough for them to follow-up yr shipment. judy.cheok@kuehne-nagel.comyamuna.muniandy@kuehne-nagel.com'alise.voon@kuehne-nagel.com' Any concern pls get back to me.

 

Thanks & Regards, Hi Joon, Message Noted. Hi Shamsul & Team, We have an incoming shipment from PRECISION PUNCH CORP.

Please contact Ms Susan [SMC@ppunch.com]) for collection of goods.The shipment is ready for pick-up, pls  expedite the clearance & delivery.

 

Please to inform you ,there’s no shipment out from TPC on 28th May 2010 and will resume back normal on 31st May 2010,Monday.Any changes will be notified.

Sharon, Thank you and I will make sure to send the pre alert for the companies begins with AVX. 

Hi Hamada-San,

Below shipment received today, this is not the solution and it's happeningfrequently we are expecting to receive shipments in good condition. This isnot good practice at all whereby our people have to search for good partsand reject the bad ones and he insurance claims it's not the solutionfurthermore last year claim we haven't receive yet. If this still continuesI think should go for other option, change the forwarder.

Infuture found any damages we inform our HK team to send a credit note forthe damages item.

Hi Hamada-San,

Below shipment received today found damage and it's happening frequently weare expecting to receive shipments in good condition. This is not goodpractice at all whereby our people have to search for good parts and rejectthe bad ones. insurance claims it's not the solution furthermore last yearclaim we haven't receive yet. Start from now on I found any damages found weinform our HK team to send a credit note for the damages qty.

This is not the solution and it’s happening frequently we are expecting to receive shipments in good condition. This is not professional at all whereby our people have to search for good parts and reject the bad ones to scrap straightaway. The claims it’s not the solution furthermore last year claim we haven’t receive yet. DON’T GIVE UNECESSARY BURDEN.

Hi CK,

The Visa for Steven, valid from 07 June 2010 to 11 June 2012, the passport together the Visa, Harpers will hand over to us by tomorrow 12 noon. Please find below the flight Schedule.

Check b4 send. Currently our shipment quite frequently for shipped out, we been practicing nearly a year for any changes will notify upfront but I have received all the related Personnel E-Mail from Ms .Samantha , regarding today's  shipment and your colleagues have not acknowledged mail replied to me. I have  concern here  it will be healthier if you can call or e-mail me once you have received the required information, furthermore how would I know whether you site already received the information, are you guys expecting me to call each and every time to find out? This is ridiculous.  Please show some Excellency here.

Due to Airline having space constrain we still unable get space in aircraft. We already keep trying several airlines.We will doing our level best to get confirmations form Airline & will advise the details asap once available in hand.   Appoligies for a delay.

Received with thanks.Noted. We will try our level best to get ETA on 11 June.Will adviced the flt dtls once available Cargo expected to arrive PEN on KE367/10 @ 0815 hrs. Once Nippon released the cargo to KN, will proceed with the deliver.

Dear Vasagi,

As per telecon to advise to arrange the shipment and provide the quotationlater. Therefore we will arrange the shipment accordingly. Once we have the rates will provide the quotation to you.

Dear Yamuna,

Vasagi advise us to go ahead to arrange the shipment. Please arrangeaccordingly.

Dear Yamuna,

Just receive the phone call from Vasagi to On HOLD the shipment until weobtained the rates confirmation to move the shipment.

Sorry for the inconvenience caused.

Hi Kuan,> > We are facing this quite frequently, we expecting to receive> shipments in good condition but this not happening. Our people need to> search for good part and reject the damage part for claims. Claiming> insurance it's the solution furthermore, it's really a big hassle> reclaiming the part and FYI even last year's claim still pending.> > I need your team to advice the origin side to be more cautious during> handling shipment, may be you can propose to your forwarder for> example Conner Post ( L-shape ) on every pallet edge and also to> shrink wrap again to make sure the Conner post stable. This will> protect the pallet from damage.> > I have another concern, the infomation from Shipper (AVX Kyocera)> that once my shipper hand over the goods to KWE, pls make sure to send> me the HAWB,Proforma INV & Pack list for our reference, in order to> my planning team to plan accordingly. Once the shipment reach here and> then your team alert me & K&N I think this is too late for me.

Hi Saiful , I have  concern here ,  shipment at the moment quite frequent  shipping out,  in fact I have sent earlier mail regarding yesterday shipment and your colleagues have not acknowledged reply mail and I called  them but according to them they have never received my mail even day before also same until I call them they said they overlook. We been practicing this since quite sometime I never came cross this kind of answer normally after I send within 10mins I can received the reply from yr export team.  It will be healthier if your eksport team  can call or e-mail me once they  have received the required information, furthermore how would I know whether you site already receive the information, your  guys expecting me call each and every time to find out?  Hope we are expecting excellent service from you as the Forwarding agent.

 

If possible pls arrange the hotel 2 room for us.

11.30pm to 8.05am long hour waiting need some sleep.

Hi Pico San, Accordingly to our Production Controller this   can be arrange  tommorrow morning, I will prepare this shipment tommorrow morning (22/06/10) and update you the AWB#.

Thanks & Regards,

Hi K & N,They have committed to deliver on 11 July 2010,based on sent pre alert but this been postponed for three date: Eta Date. July 11 2010 - 18 July 2010  and the latest July 23 2010.  The current balance material could last until 21 July 2010

Hi Russel,Please refer below quotation and we feel it looks like quite reasonable  kindly  go ahead with K & N.  Hi KN, Please act accordingly for the shipment.

Hi Evelyn / Joon, There is shipment fm Polydecoupe - France and the term is collect, appreciate to have your confirmation for me to proceed on this shipment. Pls advise ASAP.

Hi CW,The shipment not captured in the system therefore the AWB# not generated thus I need them to provide the Invoice and packing list for tracking the shipment status at their (DHL) origin side.

 

Hi  Eddie & MH Team,It seems the story will never end and I m calling for a meeting to find out the root cause and provide the chronology  how the incident could  had been taken place. Keep bouncing the mail will take the issue longer and we need to close the soonest. I need to clear certain things and please arrange the best time to meet your team   and MH team members tomorrow.

 Pls refer to the attched the message fm Consignee and FGS for better understanding.,  I would like to call all the related personal to attend the meeting .

Hi All,It seems the story will never end and I m calling for a meeting to find the root cause and the provide chronology  how the incident had taken place. Keep bouncing the mail will take the issue longer and we need to close the soonest. I would like to call all the related personal to attend the meeting as below: Venue:Time:Date:   The transported material could last until 15th May 2010,I would like to know when can I receive the vessel shipment.

Hi Mr.Chris,Please refer to the attachment for clearer understanding and if need anyassistance please do not hesitate to contact me.

This was generated by Kumar and Idriss will collect the details from there. Can you please provide me the high value import shipment for the year 2009,need to increase BG. I will be very much appreciate if you could provide me by end of the day.

Hi Sharon,We will try with K&N for brand new shipment, for example let say you have shipment ready for ocean side pls inform me earlier, and I’ll arrange with K&N to communicate and for the clearance if found this is fine please let us know the required information from us.Note: This means you should not communicate with UPS. They ( UPS ) will get confused as we are arranging with K & N only one forwarder at a time, unless any problem.

Seller has lesser responsibility it means the buyer will bare all costs. The seller ready the shipment for pick up and the buyer responsibility to get the shipment to reach the destination.

Hi Sharon, We would like sought for another forwarder and also would like to add this forwarder as our agent. The next shipment will be a trial for them in order to support on permanent basis. for this to take off seeking your advice what are the information required from  us and also from them as well, this includes e-mail etc.

Hi ,We would like to know is there any chances of exploiting the Kueghe Nagel for Shipping. Please let us know  will there be any problem as I foresee we are facing some issues with current forwarders.

Hi Cynthia, I Had informed last week that the consignee will be closing operation on 23rd Dec’09 onwards to celebrate the Chistmas and New Year, now   your team informing shipment unable to send it scheduled time. In order to reach the consignee on time my production line have speed up the work and the material will be ready tomorrow, three days ahead of promised time and you still telling the same thing . If I arrange KE airlines  and the pick tomorrow when can reach consignee ?  Let us know the freight charges. I do not know  what is really going on here bottom line I want the shipment to reach the consignee promised time and date. Hi Nori -San, I extremely sorry to inform that  flight CI 5382/ 22 APR will be reschedule to flight CI 5216 / 24 APR due to space inconveniency  and the shipment will arrive Atlanta on 24/04/10.

Hi Nerissa,Kindly find the attached invoice and the shipment prepared for pick- up. Do alert me, when bring in the container so I would able to arrange for the movers.

Hi Tim ,

Please find attached message sent to you eariler.

The AWB, & Pro - Inv are in the same file. Please open the file and click in the bottom arrow key to find the next page.

Let me know if you have problem open the file.

Hi Tim,

Kindly find the attached here the request Packing List (38915001).

Pls do not not hesitate to contact me if you have any related question.

Hi  Zaidi / Keith ,

 

                        Kindly advise on this issue, our supplier in Japan is refuse to use TNT courrier and only UPS.

                   Anything you can help me in here? 

Hi Juan,

Please find attached message sent to you eariler.The AWB, Inv & Packing list are in the same file. Please open the file and click in the bottom arrow key to find the next page.

Let me know if you have problem open the file.

Hi Ivana,

Please use the air freight and already informed the UPS team and why they still asking this same question again.

Hi Yeo,

You are confusing everyone. I already mentioned to you the shipment to be pick-up by

air-freight and now you are asking same question again. If I'm using Courrier I

won't be dealing with you.

Hi Bertha,  Need your assistance, since Sharon requesting for some infomation on invoices. Kindly advise her the relevent infomation clearly to her, waht are the need to be be send.

Hi,

Pls to be informed that TNT been appointed as our Courrier Service provider beginning of April and the A/C No. 231919.

Hi Firoz,

As per our recent meeting you have agreed to provide us personnel to guide us in Custom Declarations activities etc. I have

strong feeling that Mr. Jamal have all the relevant experiences to guide and provide us relevant informations.

Pls arrange Mr.Jamal to help me on this above issue as soon as possible

I m seeking your advice pertaining to the shipment which I sent with one Performa Invoice to the customer but I haven’t receive any feedback from the them, on receiving the shipment it keeps me puzzle whether they have received or not. I have attached the consolidate in one Proforma Invoice fyi.

Kindly provide me the relevant information on sent shipments to customer.

Thanks and have great weekend.

Hi Ganeson,

Need your assistance here, I have send mail regarding the AWB# and Invoices to you but I haven’t receive any reply from your side, please reply.

We are trying to minimize sending by Fax as I foresee either your side miss out or not getting to the correct channel of the Fax Document.

Hi Juan,

I just receive message from Ivy regarding the revelevent documents. In future, I'll send the requested documents to you.

Kindly find the attached here the request Invoice & Packing List (AWB#115 1346 770).

Pls do not not hesitate to contact me if you have any related question.

Hi Balme,

First of all sorry  for the inconvenienced caused, I m pretty sure by the time we shipped out from our plant we will perform the final inspection and ensure everything fine before hand over to the Forwarders. Let me do some Investigation and will update you soon.

 Hi Joon/Ivy,

I have attached list of suppliers, kindly view and update in the remarkscolumn for the Active and Non active suppliers and reply me by Friday.(10/04/09)

First of all, I would to inform u that we have switched from UPS to TNT service (only courrier service).

The tracking no. is GD 915 937 274 WW.(TNT)

Hi Guys,

Kindly arrange yr staff to collect all your documents (fax, report, etc.) from upstairs pigeon hole

as I am little tight with my shipping schedule.

KK,

The shipment attentation to MS. Sharon Burns / Earls Harris. The Pre-Assign HAWB # 5WQE602 (Box No. 7) the shipment send

by DHL. Shpt has been delivered to cnee on 27 Mar at 0845hrs.

Hi PetraPls. advise what is yr preference the shipment to be shipped

either bycourrier or freight.

Hi Petra,

Kindly refer to our forwarder UPS-SCS, Ms. Cynthia (ccheow@ups.com) for collection of goods.

Cynthia (UPS-SCS),

We have an incoming shipment from Czech to TPC PenangShipment Mode : Air

Please liaise with Petra for collection of goods and check with him/her if you need any documentations.

Hi Karen,

First of all thanks for yr help. You can liase with MS Cynthia (ccheow@ups.com)

va,

I have miss out the GIT files . Kindly refer the attachement of the for your info.

Sorry for the inconvenience cause.

BK,         If you arrange the drop shipment before 11.45am .  I have no concern but if you exceed the cut -off than we will have the         difficulty to ship it out. This shipment  need to do the declaration.        Pls provide me the SA Form by 11.45am

Hi Pavel,

Courier TNT and the AWB# GD 915 964 589 WW. The shipment delay one day, will be dock in on 03/06/09 due to high value shipment and custom declaration different from the normal shipment.

Hi Sharon,

 

Thanks for the feedback, but we are unable to provide the master packing list as due to system cannot generate. Pls refer to attached mail by Mr.Dale for your reference.

 

For the PI 0240/09,  I'll add the necessary information as per request, future invoice I will add the Country Of origin - US & MY.

 

 

Thanks and have a Good Day.

 

Siti,

 

Please ignore my earlier message which I send to you, attached with INVOICE # PI 0244/09 & PI 0258/09. I'll resend the new

invoice once obtain information from consignee. (AVX MB).

 

Sorry for the inconvenience caused and any concern pls revert.

 

Zaidi,

Pls pick-up the shipment and update me on the status of the shipment.

Any concern please revert.

Hi Selyn,

I will keep on hold for the stated above invoice until I receive credit note from your side.

Any concern please revert.

Hi Yati,

This  shipment will delivered through ocean, kindly provide me the Packing list, Invoice and Bill of Lading or  Sea Way Bill.

Any concern please revert.

Siti,

 

Kindly find the attached invoice and exemption , pls follow-up for further disposition.

Any concern please revert.

Ivy/Joon,

Kindly find the attached Invoice FYI and please advise me, whether this shipment should bare by TPC for the freight charges .

Pls advise.

Hi Selyn,

We are unable to track back the invoice  # 100596943 , can you please resend the Invoice.

Hi Bryan,

 

We already prepare the cheque. Kindly arrange yr staff to come and collect the cheque from us.

KK,             The below I received information fm Harper Travels,  do you mind advise me  which transist hotel to be booked for Mr Mark.             Pls. advise.Hi Cathy,             Kindly arrange for this shipment to be send by sea.            If you have any question, pls do not hesitate to contact me.Hi Harrie,

If this works for you, I have no concern. Pls put me in the loop for any related message pertaining to shipping,

so that I can follow-up and react.

 

Any concern pls feedback to me.

Hi Priscilla,                     Pls. arrange transit hotel for  Mr. Mark  -  Friday night 5/29. Kindly refer below information.                                             If you need more assistance, pls get back to meHi Linda,

Is already a week I haven't got reply from you, I got reply from the supplier saying shipment not been pick up yet. I want know when

can you pick-up and deliver to us.

This urgent shipment, pls response immediately.

Hi Petra,

The below shipment you have advised to be shipped under express shipment to Uherske Warehouse but I have one concern here the stated Account number 964146703,belongs to who?

Please reply the soonest in order for me to speed up the request.

Thanks and great weekend.

i Pricillia, The landing point will at Prague (PRG),  I need your reply very urgently as we need to schedule travel plan very urgently. - Please advise what are the relevent documents needed to make this trip. Please reply ASAP.

Marie/Yeo,

 

                Sorry for providing wrong informations. Please hold on for the pick-up. I'll revert back to you soon.

Marie / Yeo,                 This shipment  will go by courrier. Sorry for the inconvience cause. Merci beaucoup. Yeo,

We have checked the items is not damaged but we cannot afford to have so much transtion problem

so often.

Pls check and ensure this problem does not happen again. I also need you send to me the Corrective

Action Request and SURVEY REPORT for h/5502831367 & h/102000075.

Receiving Store,

Upon receiving if found the box dented, torn, damaged and etc. Indicate in the DO/POD the

damage and get the signature from the sender.Hi Pavel,

Thank you so much, it really help me out.

Khor,

Kindly commnicate with [mailto:hchung@avxasia.com.sg]nad settle this issue.

Hi Tim,

Pls. find below message fm Process, for future escalation pls. forward KA Khor.

Hi CK/Aimee,

We normally received ESI shipment from Portland USA (ex-works).Now some of the product has already transferred to ESI China.

According to ESI there is some concerns about transportation/clearance from China.- I need yr assistant to advise on this matter .Refer below message.

Note : ESI Shipment - Mode: Air.

Hi Sharon,                     FYI. I just followed as  Dale Smiths  statement. Please refer to below message.

Hi Juan,

I am attaching all the required information by separating in different file for easier viewing as you mentioned your have difficulties                                                     in searching for the file from my earlier mail which I have attached in single file.

Pls find the blw flt dtls for yr kind info.Delivery to TPC wl be proceed by 9am/22 Apr out of airport.

Flight details :

M/160-24815265H/5502831367Flt/CX721/21ETA/2035 hrs

19APR 19:29 Flight departed and loaded in PMC70991XX FRA CX282/19APR

Flight Time 4 208.0

Hi Steven,

 

The vessel number it’s not good enough for me to provide to the Forwarder, kindly send me the relevant shipping docs. in order the Forwarding to do the tracking.

Hi Steven,Please don’t get slighted, the provided information it’s not good enough for me to do the tracking of the shipment where abouts.If I provide the same information to the Forwarders they will feedback will be the same.Hi Ivy

I got a message from the UPS HK on the damages charges, which sounds to not satisfactory according the quoted price for the damages. The amount they going to pay its USD500.00, I m quite sure you don't agree with this too.Please I need yr advice on this issue.

Hi Pricilah / Tan,     Please arrange return ticket on the same day, need to arrange first flight in the morning and return on the same day approximately at 08:00pm.Please refer below for details (Higlighted in Red Color). Hi Lina, I need your help to locate the shipment which comes under Vessel#,we need to find where about the shipment. My query here is, can we locate the shipment by Vessel number and I will be very much appreciate if you could explain in detail, the best way to locate shipment?Hi Yeoh,

Thanks for the feedback.We have checked the items is not damaged.

This is an FOB Shipment from AVX MB.- We require UPS-SCS to investigate on the cause of the damage and how to prevent this problem from future occurance.

Sharmini,

Please send the proof delivery of the shipment which has been sent to El Salvador  ASAP.

Hi Jamal,

Please send your headcount to collect the document from us to get the Custom Exemption (ZBA) approval.

Linda,

Kindly forward this message to Lina because it bounce back.

Hi Priscilla, Sorry for wrongly spelled your name, Do you mind send me the information soon as these been dragging for the past two days. Is it convenient for  you communicate  by mails or shall I call directly and speak to you.Please advice.

Hi Phang,

Please collect the document from us to get the Custom Exemption (Lampiran D) for approval.

Hi Chee San / Whom may concern,

Can you pls help to forward the issue to the respective personnel 'SHOP ORDER NOT READY TO SHIP - REMAINDER NOT PROCESSED'

for S.O : AU9189030X,AU9181591X,AU9200063X,AU9181555X & AU9181553X .

Hi May,Need your assistance to find out regarding one shipment which supposed to receive by TPC, instead they have rerouted to our AVX Penang Sales office,I m wondering whether they have sent to our Sale Office or not so far there's no traceability. Please refer below attachment AWB & Invoice.

Hi Selyn,                 The freight charges absorb by TPC. Pls bill to us accordingly.

Siti,

 

Kindly find the attached invoice and exemption , pls follow-up for further disposition.

Any concern please revert.

Dear Juan,

I have one shipment  Invoice # PI0036/09 to El Salvador - Unterm Chips which DHL has charged the shipment cost

to TPCM due a typo error of account number on my side.

 

Now I have to correct the  billing by asking DHL to charge Amount RM3794.15  the shipment charges to EL Salvador

ACC# 9618 8224 6. Pls confirm  your agreement. Pls find the shipping documents  attached.

Ivy,

If you ask me is better to used express, but we need to engaged TNT to do the pick-up because we already appointed them as our express shipper.

Do you mind let me know the pick-up point is it Osaka or Tokyo? and if possible can pls provide me the address.

 

Sorry for the inconvenience caused. Please. reply as soon as possible.

Will check and revert soonest on the details.

Please do not hesitate to contact me should you have any queries.

Will check with origin and revert soonest.Hi Phang, We are sorry, we don’t think so that we could absorb the unnecessary payment due to your negligence, KWE have already call and inform to your side at 11:30 – 12:00noon. My question here why nobody call to Port and inform they will go and pick on that day itself, they (KWE) still able to extend the time if UPS.scs send pre alert or make a call. But this does not take place, hence TPCM will not ABSORB the storage charges.

Good Day ,

I would like to confirm with you if there is request for the Unterm Chip , we will send the Unterm Chip and Taped chip consolidate in one Proforma Invoice and send to you. I need to clarify will you face any complication when declaring at your Customs. I already send the pro-forma on Monday without informing to you earlier.

 

Please refer to the Attachment.

 

 

Seeking your advice.

Thanks and have great weekend.

Hi Saberi,Due to urgent request from the customer we will send this shipment and please consolidate the shipment. Kindly act accordingly.Any concern please revert.Ricky,

I'm very sorry my schedule very tight until Wed , try to make it on Thurs. Thanks

Hi who may concern, 

        Please ignore the earlier mail from Zakir, related to above shop order cannot be execute, now everything back to normal.

                Note : Pls disregard the mail fm Zakir related the above issue.

Phang,

Kindly provide me the Tariff Code (attached Invoice) and revert to back. Let me sign and send to you for

custom approval.

The particulars item need to received by tommorrow.

i Sharon,

Will chk with my customer service team for the HAWB and will provide soonest as possible. Sorry for the inconvenient causes.

Hi Vasagi,

Kindly be informed that I'll be on AL for the next 3 days and wl have minimal excess to emails. By the way, Salmiha is bsing assigned to keep close watch on TPC shpt and will provide you with status update accrdgly.

Thanks and B.Regards!

Hi Hamada San,

FYI, this shipment ETA Penang: 03/09/10 and KWE provide arrival notice toour forwarder (KN) on 06/09/10 , unstaffing & declaration will take 3-4 daysand est. reach to TPC by 14/09/10. (TPC closing tomorrow for Public Holiday09-09-10 to 13/09/10.

Hi Vasagi,

The consignment will arrive Penang this afternoon. I'm currently liasingwith Penang Ops team to expedite clearance. Please hold for updates.

Hi Vasagi,

I'm sorry as we don't have any further updates on the status as US havingPublic Holiday yesterday (Labour Day). Appreciate to hold until tomorrowfor latest update.Hi Vasagi,

Good day to you.

Kindly check and advise if ok to proceed the below shpt.

Appreciated to have your prompt advise on this.

I was on half day and already sent the out of office message so it’s quite difficult for me to hand over the document to security.

Hi Ricky,

Please provide the details below and we will coordinate the collection.Thank you.

1. Collection address, contact name and tel#.2. Shipment weight and dimension.3. Collection date.

Hi Ricky,

Please provide the details below and we will coordinate the collection.Thank you.

1. Collection address, contact name and tel#.2. Shipment weight and dimension.3. Collection date.

Shpt expected to depart ATL to TPE on BR0631/30 (ATL time) and to arrive TPE on 01/Sept, will keep you update on the flight details from TPE - PEN once available

Hi Evelyn,

 

If the flight touch down PEN as per scheduled (26/08/10) & no delay at terminal, K&N  will clear & deliver this shpt to TPC on 26/Aug (Thurs) afternoon around 4.30pm.

Please be informed that the shipment just arranging and we do not have anysailing schedules yet.

Will check with our counterpart and revert.

Thanks.

Please be informed that the shipment currently still in transit, delay dueto capacity problem at LAX Airport. New ETA on 2nd August.

The consignment delivered on 29th July @ 1712 hours.

AWB no is 314776910. The shipment currently held for customs clearanceprocess.

Hi CW,I will be reporting to work late as I  m taking my mother in law to the check up, she ‘s bed ridden.  

Dear Vasagi,

As per telecon, apologize i forgot personal leave has been taken on tomorrow.  Here I would like suggest to postpone appointment on 27 July,3pm. 

Thanks & Regards

Hi  PK,I already called the forwarder yestrday and managed to change the receipient according to TNT.awb  but need to reconfirm again.

Please help to monitor closely and keep Vasagi update.

i Yeo,

As per tele-con, pls closely monitor this shipment and make sure  dock at TPC the latest before 09.00am on Monday.(03/05/10).

 We are expecting the goods delivered latest by Saturday. Pls. ensure booking is done to ensure delivery.

Hi Yeo & Team, There will be  2nd  urgent shipment  from  MITSUI MINING & SMELTING CO.,LTD. Japan, need to pick -up . The shipment should arrive  by   26 / 02 / 10 . We are expecting the shipment  to reach us smoothly without any delays, any jerks during the targeted date we will hold you for the responsibility

Hi Yeo & Team, I won’t accept any excuses rather than the shipment to reach on 16th Dec ’09 morning by 9.00am. If these shipment failed to dock in on committed time and causing  line down situation, we will hold  Ups.scs to bear all the loses.Please take this seriously.

I'll prepare the custom exemption.Pls advise me the docking time at our place, as I need to arrange my receiving personnel to prepare to receive the part.

Hi Winnie,

Please arrange early flight as the employee need to land on 22nd Oct 2009 and departure from the on 23rd Oct 2009 late evening , confirm me the estimated charges in order for me to obtain approval from related personal.  The staffs name Neoh Choo Yew  and Azmi Bin Awang,  kindly proceed the necessary and update me once done. If you need any assistance please contact immediately. Hi Winnie,

Kindly refer to the details below and book a ticket according as below.  Png to KLIA     23rd Nov 2009     evening - 2 pmKLIA to Png     24th Nov 2009     late evening - 9 pm  

Name per Passport: ZULKAFLI BIN ABDUL HAMIDPassport number: 610610-02-5781

HiI really no words to say, its useless service and can’t be trusted after the latest yesterday I mentioned to move the last weeks shipment  yet no movement at all. The way you and your team moving cannot tolerate any more, taking things too easy doesn’t know the importance. I really pistt!!! off with your service.

Based on Selyn 's mail they did not charged us, shall I advice them to bill under us. Hi Chandran,I need your help to verify the below part upon received and update me thecondition of the inner material as I need to feed back UPS-SCS to investigate on the cause.

Pls acknowlegde ur acceptance for further disposition.

Chee Wah,

I'm ectremely sorry for providing the wrong report, kindly ignore the mail and pls find the amendment attached.

Hi Cynthia,

I am sorry for creating discrepancies, actual quantity weight 633.0Kg,for shipment PI0311/09 but I have only submitted for one pallet gross weight only which supposed to be gross weight 558.0Kg.

Anyway I have amended the invoice, kindly refer to the latest information as attached.

For all future discrepancies escalation during non office hours (after 5:00pm)please liaise or cc my superior(Manager)Looi Chee Wah, this related in the absents of me.

Hi Cynthia,

As per our tele-conversation, please take note I am attaching the Invoices for next Monday shipments, as I will be attending seminar until lunch hour. In the absent of me, Ms. Aini will take charge of my traffic activities. If you need any assistance please let me know upfront or call my superior for further clarification or any escalation.

Please clarify, during shipping or loading the weight was tally at unloading at consignee's location?

Let me find out our side physical versus documents and will update you soon.

Chandran & Team, Kindly provide me the details of the shipment,as the customer claiming there's discrepancy at consignee's place. K,

We already acknowledge the quat. Kindly arrange yr staff to come and collect the quat. from us.

Hi CK,

Need yr assistance here, as our tele-convertion last week, you provided report in accurate, kindly provide the amended report, furthermore now we are in the third week of the month, due to this we are unable to provide the report on time.

If possible please meet me at our factory tomorrow to discuss and any concern pls revert.

Hi CW,

I had meeting with CK, he as confirmed the error caused by them and he have agreed to send the amended monthly

report before 10.00am tommorrow.(26/08/09)

Can you please let me know, whether we received the shipment or not. Pls refer to below message and reply to confirm.As per store hand communication with WB Lok the shipment as not received yet.

Pls. check one of Hong Kong shipment received weight variances of 76kg (INV # A-24916 VAMS).

Please arrange your people to check on the weight differences at the airport.

Hi CK,

Kindly proceed for further disposition.

We are facing some issues and it's quite tedious to track down all the relevant information, we received quite number all add-hoc quotation. For future quotation I would like the details elaborated clearly.

Any concern please get back to me.

Kindly refer to the attached document for your reference. Would appreicateif you could advise the flight details once available.

Pls do not hesitate to contact me if you need any clarification or furtherinformation. Thank you

 Thank you very much for your help.

Welcome & have a blessed day!

Thank you for your information.

Please help to expedite to have the machine to be delivered to TPC asearlier as possible on 06/Oct.

Noted and have arranged accordingly. Will keep you posted on the deliveryarrangements.

Noted on below. Have forwarded to origin office and will follow up accordingly. Will revert soonest with the flight details.

Hi CW,

 

Is it fine with you.

Please advice for the below suggestion.

 

Hi Petr,

 

I think you have the better knowledge how to settle this beyond your group,yes quite tedious to put me into this payment transaction. The better solution let TNT M'sia directly charge at your site

This is purely forwarders errors and they have caused all the problems.

We received 40foot with 6 item (as per invoice 10 Item) unfortunately we received only 1 item, the other 5, probably segregated to other  container.

In future if any split containers immediately do inform us as this may lead to pay unnecessary compound for the custom.

Please be informed that we are now in the midst of transferring the cargofrom MAS terminal to our warehouse. Estimate to out from our warehouse ataround 1030 hrs.

Appreciate you could arrange with your movers accordingly.

Noted on below. Have forwarded to origin office and will follow up accordingly. Will revert soonest with the flight details. I've been adviced by TNT Mexico that the shipment not ready yet. Pleaseconfirm. Thank you.

Message noted and will monitor the shipment accordingly.

I'm sorry to advice you that collection will be arrange tomorrow as it'salready pass the cut off time.

Hi Itoko San

Need your help here, I received shipment from  Kyocera Corporation Japan without invoices packing list, pls refer to the report attached. Do you mind  send me the inv & p/list attached shipment.

will be on half day leave this afternoon (27/09/10) and will response to your message on 28th Sept (Tues). Any urgent matter, please contact :

Ms Aini Fazilah - (04-6446700 Ext.282 - [AINIFAZILAH@tpcm.com.my)

or

Ms Looi Chee Wah - Ext.212 [CWLOOI@tpcm.com.my]

Cargo was just out from warehouse and queuing at Airport custom gate. Estimate to reach TPC by 1230 hrs.

Please be informed that we unbale to open the documents.

I convert the file to TIF formate, please try to open it again.

Good Day.Apologize for the late response.

Pick-up order as attached. Shall advise the flight details asap once confirmed.

Pick-up order as attached.

Hi Yamuna, I have limited choice and the production waiting for the arrival, so I need put some extra effort to gather the information for this particular shipment.

Shall advise the flight details asap once confirmed.

Dear Managers & Supervisors,Please disseminate this memo to all your staff without e-mail address.

Will check and revert soonest.

Please prioritize the shipment has been held almost for 10 days at Belgium.

Attached are the copies of invoices and hawbs as requested.

Let me find out in detail and get back to you what,where,how and why wrong.

Hi CW,

I think this course will help me to understand more on the customapplication and others.Hope you can consider this and I felt that a lot of things I still need tolearn and understand more in traffic.

Pls assist our shipping requirement as follow:

Will check with origin and revert soonest.

Message duly noted. UTi Team – Pls take note and comply accordingly.

Cargo will only arrived TPE on 17/Jan around 2315hrs (tonight), we will monitor for the connection from TPE - PEN and update once available. Thus, we are unable to deliver the cargo to TPC by today as the cargo is still in transit.

Hi Joon,Pleased to inform UPS Express  (AC# 72X01E) no longer our appointed agent and pls informed to yr supplier that pls. stick to our contractual  forwarder is TNT (A/C #231919)

Apologize for this incident. We will take the necessary steps internally to ensure this in not repeated.

Yuko san,

Based on your request, TPCM will arrange the fastest way to return 10Kpcs of 02LT0W to you. In order to do this, TPCM needs to have Kyocera account# of courier.

Please let us know it with the forwarder name by return.

Gooday Liu, Let me introduce myself, I  Ms.Vasagi  Shipping Officer, Malaysia site it's on festive holidays (CNY), Mr.Lok on leave n he will back on 07/02 and he reply his concern.

Good day to you and apologise for this issue on pick-up order. I have been reading emails from you abt this issue and I personally will talk to operations.My apologise for any inconvenience caused.

Will revert to you shortly. Thank you.

Due to system down on Friday, we were unable to submit the cargo on the earlier flight ( which is via EY ). We manage to get the same schedule via UL with the below schedule but unfortunately the this flight was canceled due to operational reason. Shipment is now booked ex CMB/FRA on 29-Dec via UL553, With arrival in FRA at 0650 hrs on 29-Dec.

Noted & apologise for the inconvience caused.

Please monitor closely to ensure deliver same day.

As per our Finance, we do not accept this payment as we previously agreed with UPS that any expenses or charges which over 2 months will not be accepted.

Thanks for your immediate reply.

Please indicate on the DO's for the material which not received as we need to close in the system.We are trying to find out at the Shipper side too.

 I unable to arrange a meeting with you and team, due to audit this week, I'll advise you the best posibble time and date to you soon.

I need some detail information of the express handling charges, when is the actual kick off date.Pls advise.

Hi Sharon/Marilyn,

 Kindly find the attached picture as per yr request. I already double confirm there is no any spare parts in the mention box, you may proceed to  file claims with K&N.

Hi Sharon,For this case I personnally verify at store, only N343 Ceramic Burned  received  but the spare parts was not there.I need to reconfirm with store personnel, whether the material at store or already move to production.

Hi Marilyn,

 Is this the playcard you were asking for,not very sure.Pls advise.

 

Please be advise due to the natural disaster that just strike Japan, there will be delay in transhipment and delivery

They are telling due to the disaster the cargo cannot be send, will take long time to send it over.

Hi Sharon, Need your help to check the shortages which been pending, quite some time.

Received your shipment info with many thanks.

Hi Susan,

 If unable to deliver the cargo before 4.30pm today, we are expecting to reach TPC by  Thur (12/05/11) before 10.00am, please follow up for the closure. 

Hi Zoryn,As per tele-con, according to shipper the shipment is ready for pick-up today, pls expedite the clearance & delivery.Kindly book the first available flight, failing of this, will impact the production and  please do the necessary arrangement accordingly.  Please expedite and solve this matter ON TOP PRIORITY!!  Your help very much appreciated. 

Pls find as per attached report for your further action and

perusal.(SCA/004/11)

Hi Bertha,

I am unable to provide in detail (Picklist 5652247 (46k) ) as request but I am attaching the whole invoice which the required information in it.

 

Hi Ronnie & Team,

 This month (May '11) shipment (Refer Attached)  has been scheduled accordingly, base on production request. Pls take a note, I need all the shipment to reach us on scheduled date and time. If any uncalled issues require to update us immediately.   

 

Hi Valar, Please advice is it fine with the schedule below, after the RFQ meeting will carry on with the SCAR meeting, it's about 11:30am. 

Hi Lifern,

Valar will be available next Tuesday 10/05/11 at 2.00pm, pls reply whether can we schedule the meeting.

Hi Valar, Message

Hi Ooi, As spoken to you earlier the scar was incomplete, pls refer below

message fm QA, the action is very simplistic.... Please define in detail and send the SCAR by tomorrow.

Need your confirmation.

Jeffrey,Please arrange with normal service and also make sure to expedite the clearance to Echemo by 22/05/2011.

Hi Baker,

I did not receive any information from you, kindly provide me the shipment received status.

 

Hi Miha,

I did not receive any reply on this, can you please prioritize and update me.

 

Miha, Please provide the relevant information to consignee before the shipment reach hence they will prepare the necessary.All the information need to elaborate in detail. HAWB#, pallet # no., INV.....

 

Pls. submit  survey report to us on the above incident.

 

 Baker,Once shipment reaches kindly inspect/verify the damage carton and update us.

Hi Guys,I appreciate your  excellent work towards bringing this shipment on the committed day and time .

Hi Zoryn,

Thanks for your arrangement.

Hi Judy, Ronnie & Team,

 

I appreciate your  excellent work towards bringing this shipment on the committed day and time and please disseminate the message to your team in charge for this shipment.

 I hope you will provide the best continues support.

Hi Evelyn

 There is shipment fm Brenntag USA and  appreciate to have your confirmation to proceed on this shipment or not. Pls advise ASAP.

Hi CW,FYI - according to KN,  carrier has advised vessel ETA PEN Port: 06.05.2011 @ 0600 hrs.

 Hi Peter,Pls take note, there is  Direct Delivery for (P10371) on this Friday, pls stanby at yr side.  Hi Khoo/Jeffery,You will receive the arrival notice for this shipment ((P10371) by tommorow (05/05/11)  fm K&N, do the necessary  to prepare and an advance arrangement and obtain approval fm custom ASAP. Once the shipment arrive at Pg Port on 06/05/11, immediately need to clear and send to Echemo on that day itself. Make sure my shipment reach Echemo on Friday (06/05/11) itself, no other excuses.  Be on top, this is top priority

Hi Jeffry / Khoo,

Yes, pls apply  Direct Delivery for  PO10371  ahead before shipment arrive to Penang port  and make sure my shipment reach Echemo on Friday (06/05/11) itself.

Please follow up for this shipment very closely as production need material urgently

Hi Yamuna,Need your assistance for the below  request , pls coordinate with  Andra Villanueva [andra.villanueva@meissner.com] for collection of goods. The shipment is ready for pick-up, pls expedite the clearance & delivery. Please follow- up for the closure and adv the shpt status of Arrival Penang/TPCM Date and Time.

Hi Paridah,             I have prepared the perlantikan documents please review and let me know, is it the relevant               information provided, otherwise please revert and I'll do the needful. 

Hi Evelyn,

The shipment arrive Penang Port Est. on 30/05/11 (Mon) and unstaffing & declaration will take 2-3 working days (FCL Cargo) and est. reach to TPC by 03/06/11.

Hi Lok,Tentative ETA to TPC is by Today (03/05/11) before 5pm if there is no customs delays.

Hi CW,Please be informed that the above mentioned shipment be picked up by Fedex on Friday  29/04/11 .Tentative ETA to TPC is by 06 May 2011 (Mon) before 5.00pm due to shipper arrange with Economy Service. 

Hi Zoryn,

 Pls take note this is an URGENT INCOMING SHPT From El Salvador as production need the material urgently . We are expecting to reach TPC by  Thursday (05/05/11). Please help to monitor closely and keep me update.

 Hi  CW,Need yr assistance below request from Sharon. Hopefully you can help on this.

Hi Samantha,

I need your asistance here, as we have one urgent incoming shipment fm AVX MB USA (Refer Attached INV) will Fedex able to pick up the shipment today and please use the Fedex account number (1660-4464-2) and I need this shipment reach TPC by 03/05/11 (Tuesday). What are the details you need from us. We are in the verge of submitting the contract to you and pending some minor approval.

I tried to call you but could not get you and for further details pls cal me.

As spoken the details as below.

Pick-up Address:

AVXCORPORATION

17th AVENUE SOUTH, P.O. BOX 867

MYRTLE BEACH, SC 29577

Contact Person : Cindy Dodd =[cdodd@avxus.com]

Hi Nelson, 

Good day to you, would you please let us know the actual quantity shipped and provide the correct invoices (POP10474), K&N(your side) declare as 100 drums. There's some confusion here please elaborate. (refer below mail for yr betterunderstanding).

 

Hi Irene,As spoken to you , please provide K&N  the shipping documents to pre-arrange the shipment.

  Hi Zoryn & Team,  We have an incoming shipment from Agility Logistics bonded warehouse (P&P Pneumatics Sdn. Bhd.)Please contact Ms Irene [irene_teoh@processpneumatics.com]) for collection of goods.The shipment is ready for pick-up, pls expedite the clearance & delivery due to the part needed urgently . 

Please follow- up for the closure and adv the shpt status of Arrival Penang/TPCM Date and Time.

Hi Susan, Let me check with the shipper and get back to you soon.

Hi Yamuna,

 As per yr request, kindly find the attached PO and spoken to you, we need this shipment dock in to TPC by  Tuesday  (03/05/11) itself as this is critical we are out of part.

Pls do the needful.

Hi Evelyn,

 Appreciate if you could assist me over here to obtain information from Brenntag.(PO10474)

Hi Ee Fren, I would agree this was caused by our people but at least your guys could have alerted about Express charges to Aini Fazilah and then only proceed it . I m seeking your generous favor if the payment could be waived  for this time and we will make sure in future will highlight such issue immediately. I need to follow up a lot of things can't really keep all in mind.

Hi Johari, As per yr request, kindly find the attached Lampiran 'D' and expedite whatever necessary action from you.

Sir, So far 'No', anyway I will let you know if receive any package scheduled

for MB.  

Hi Susan,

Pls take note this is an URGENT INCOMING SHPT, as production need the material urgently . We are expecting to reach TPC by Thursday itself (05/05/11).

Please help to monitor closely and keep me update.

 

Sorry for that.

Hi Colin,

 Kindly find the attached shipment details, according to DHL Express the shipment already reach Shanghai Hub.

 Hi CW,

 Will do, once get the shipping infomations.

Hi Yamuna & Team,Pls advise me whether did K&N received any booking  from AVX Limited about above shipment, if yes let us know when shipper arranged for pick-up. This was not captured on your alert report.

 Any how pls. check with yr origin and get back to us ASAP.

Planned for delivery on 27 Apr should there be no delay on the above schedule flight.

Hi Gowri,

Did yr team highlighted about this delays to the consignee ? if not please do the necessary to alert them, failing of providing relevant information on time will cause unwanted issues for escalation.

Hi Colin San,

Need yr assitance here can you pls provide me the Custom code and HS Code, to fill up in AWB, otherwise you will face

the problem at yr side.

Can you pls revert ASAP.

Hi Joon,This claim from shipper hence it will take sometime,  may be 6 months to a year  anyway I will let you know if receive any information.

Hi Joon,

Please take a note, the shipment ETA to TPC on 25/04/11 before 5pm subject to custom clearance.

Hi Tomomi San, Just  would like get a clear information fm you, for the 5pc is 22/Apr ETD you arrange with TNT and balance  10pc is 26/Apr ETD(K&N)you arrange with K&N. Once the 5pcs out fm yr place kindly provide me the TNT AWB so that I can follow up with them.

Hi Judy, We might worry, if miss the 3rd May connection and we are in big trouble, pls find find out for me once reach Tantung Perlepas in Johor, is there any possibilities to bring the material by truck here, and pls adv what is the reqirement and what u need fm us.

Hi Shamsul & Team,As spoken to you, the actual shipment details is as per below (refer attached INV).This is top urgent, anyhow must reach TPC by   Monday   25/04/11 in Express Mode, no any excuses and I really putting a lot of hope you guys will provide this shipment to run the production on time.

Hi Tomomi San,

Once  shipment out fm yr place , kindly provide me the shipment details and I'll follow up with TNT.

Hi Tomomi San, Need your assistance on below request give me some clue whether this shipment out fm yr place ,since we urgently need this material if is it yes, kindly provide me the shipment details.

Hi Winnie,

I did a search in CX website and there are availability for the dates we selected. Not sure why Harpers could not get them for us. Pls check and we need to issue ticket ASAP.

 

Hi Winnie,

 Kindly find the attached schedule, the total amount for 2 person is RM12,514.00Pls advise.

Please check and advise when is the arrival date for this shipment

very urgently-  GD 989 257 733 WW

 We will look into this and revert. Hi OOi,      This is ridiculous it’s only two weeks yet send the cargo with another damage now , please explain how/why this could happened, as the forwarder I need good and clean service but you have not taken any initiative to improve this problem.  The photo clearly describing damaged happened due to mishandling, probably (FORKLIFT).  

If any our parts affected after c'nee check,  we will charge back to Ups.Scs.

Hi Janet, 

Kindly find the attached the s container & seal no details, pls expedite the necessary  action yr side need to do  and provide me the booking conformation & BL copy.

Attached the hawb, commercial invoice and the packing list for your kindperusal. Will check with origin and revert soonest.

Sorry for the inconveniences.Please contact our KL office administration for the collection details. I'm unable to get you on the phone earlier. Please advice the collection details (shipper name/contact/tel#) & i will arrange the pick up.

First of all, I'm sorry for delay of DO released.

KWE had make the payment on Monday (6 Jul), but DO was not release from Gateway Cargo.We are in the mid to settle this with Gateway Cargo.

Kindly advise if we can handover the DO to your operation staff at port tomorrow? Or let me know the arrangement which convenience to you.

Sorry, I don’t have. Let me check with our factory and then get back to you.

Noted, please also provide the total weight of these shipments.

Please to advise the increase of this Haulage charges is back to back and same for FAF - Fuel imposed by Haulier company. Trust , we have extended the Circular issue by Haulier Transportation company to TPC Team. We look forward to your kind acceptance. Thank You

We will have shipment arrived by this 2 days.  Can we go ahead to bill the new revised Penang Local Handling charges sending earlier with new tariff together with increase of FAF effective 1st June with circular provided.  Appreciate your approval. 

Hi Joanne,Please on hold as I still waiting for management approval.

Hi Chuah,

If it done so please proceed this time and pls make sure the next shipment to used our appointed forwarder.(Infinity)

Thanks for your prompt reply.Is confirmed sent yesterday and by right should reach TPC today.Hope you can help to monitor this shipment.We already take note and informed our warehouse accordingly.

Hi Joon  / Evelyn, Please take note and disseminate the messages to all yr supplier (Trucking) , from Friday  (27/05/11) we will end the service for  TD Transport (Target Roda) and will start with new

forwarder (Infinity Air Freight Sdn.Bhd) from the date 01 June 2011 . Below are the details of the contact person.

 

Taiwan on Public Holiday today (Dragon Boat Festival). The shipment will be deliver tomorrow.

Good Day Zuzana,

It's great for knowing you, can I know what document you need.

Hi  Winnie,

Pls also check routing if flying CX instead of UA to Myrtle Beach.

Hi Winnie, As spoken to you, kindly  rescedule depart the fm Penang time to morning. (Refer attached e-ticket)

As per Airlines advice, this ticket canot be changed to others airlines, strictly on MAS flight only, so unable to change. 

Kindly fill up the form and attach a disc photo for us.

Please review and let me know, is it the relevant information provided, otherwise please revert and I'll do the needful. 

The attached form must fill in complete otherwise unable to process, please see my comment in red color.

Hi Winnie, Please confirm the ticket as the employee need to departure as per below : -

Pls also check routing if flying CX instead of UA to Myrtle Beach.

Pls help to book the flight for Jiri on his requested date and time.

Booking details as below :- Changes of the penalty is RM501, please advise.As per your request the schedule is changed to only Prague instead of Prague & Belfast.No wonder you compare the price is 1K different extra. Please double check the below schedule again.

 Great, thanks everyone foryour wonderful support.Hi May,The freight charges of this shipment is RM71.98, pls reply  acceptance to take care of this charges, since yr forwarder can’t handle this, furthermore this was requested urgently. Pls advise.

May,Pls advise the acceptance of freigt charges. We didn't received any response yet from your side.Pls advise asap. Thank you for your call this morning and your email booking on an additional shipment to PRG for the week.We will advise booking confirmation once we receive them from the carrier. Aside to Alan.As spoken this morning, please make shipment booking for TPC as shipment details attached in the invoice.Dear Vasagi, Good day. The concern is well noted. Shall keep you updated from time to time basis. 

Refer to the attached PO's, need to be on time as per schedule, as I need this product to reach TPC on stipulated time. I am very much hoping that this should reach as schedule (by K&N).

If there's any changes our production will be impacted. Kindly check and revert to me ASAP! I need yr conformation if there's any changes.

Hi,

I receiving feedback from the forwarder that they haven't receive thedocument from your side, if this not submitted on time then forwarder cantinitiate the shipment.If you have any difficulties in filling the document, please contact K & N.

The shipper already provided the MSDS and the cargo. Why it was not highlighted in the first place.

Thank you for your message.

I'm sorry for confusing you...

The ETA on the below shipping Advice should be wrong...The system Error in UFS System in our side ...

So sorry for that..Would like to inquire pertaining to below shipment. According tope-alert, ETA is 30 June. However, upon checking with local co-loader,

they informed that shipment ETA is 9 July.

Need your assistance to check with your local co loader on the delay ofthis shipment? Appreciate if you could provide delay notice as well.

Many thanks

Our factory is still working and don’t get the firm answer yet.Yesterday is their holiday.I will check with them tonight. Thank for your patience. Best Regards,

Message noted. We will arrange accordingly and shall advise the details of pick-up & flight schedule later. Thank you.

Noted your message. Will discuss with management and come back to you by today.

Noted, will arrange accordingly. Thank you.

Appreciated for your help. I will ask our Korea hub to follow your instruction. Sorry for cause your trouble.

Can you please check the goods categorized   under dangerous goods the value only Rm 78.00 but clearance charges TNT quotation. Rm200.33.

The shipment not ready yet yesterday. Will check with shipper again today.

As advised by origin, cargo  was arrange for loading yesterday. Will revert with the flight details by tomorrow.

Dear both,thank you for your support!

We will be operating as normal, the heritage holiday not recognize for TPC.

Tomorrow holiday not recognize by our company (TPC), so pls arrange for pick-up the shipment as normal.

As spoken this morning, we will be working as well and support the pick-up as usual. Thank you.

We will be operating as normal, the heritage holiday not recognize for TPC. 

                Please arrange your people to pick up the shipment to Atlanta and we will absorb the overtime charges.

Please find attached HAWB for your reference.

noted and will arrange accordingly.

Please do check whether this shipment scheduled to dock in Elmer Petaling Jaya and I need to know the current status of the shipment.

Please clarify with the shipper as copper paste which supposed included with the other shipment did not received, I have clarified with my rec store personnel.

This shipment supposed to console with the ………………………….but I m not really sure where does the miss out occurred, let me find out from the shipper and get back to you.

Hi Valar,Pls verify again, according to  yr RS the shipment received on Friday in future pls make sure to double confirm before escalating. This shipment touched down TPC on 15th July 2011.

Tan, Please clarify with the shipper as copper paste which supposed included with the other shipment did not received, I have clarified with my rec store personnel.

I do not know how this could have taken place but I need the answer who/why this been rerouted to KLIA.

I need to have some information pertaining to Malaysia Trade ACT Permit Application, need to understand in detail what actually it means, in order for me to get prepared.Wish to schedule a meeting with them on this. Hi, Please schedule as below:25th May 2011 from Penang to Hong Kong.2 & 3rd June Should be same flight with John Marshall.10th June flight from Korea to Penang. would like to know who will be the contact person, since 1st June we will officially use the Teknik Express as our appointed forwarder.

Would you please let us know the actual quantity shipped as the consignee a little bit confuse. Please send us ASAP.  will be out from office (1st half) meeting with Datin………custom officer and will be back on second half of the day. The message been convey to aini.

This is consignee’s forwarder, caught me surprise too but I will highlight the matter to them, in future if found any discrepancies (more than 10 Kg)Immediately to inform us. Why this was not highlighted to us ealier,for future if found any discrepancies on the weight need to inform us immediately and not to wait till the last minute.

I urgently need your chronology for this particular shipment as I getting feedback from the buyer, the shipment delayed due to Forwarder. 

Which dates pick the shipment from supplier? Custom Clearance Etc.

Kindly find the attached Lampiran 'D'  for your info and also reply the acknowledgement once you have received.

Thanks for your response.

Kindly find the attached packing list and invoice for your reference.

The shpment below 40kg, pls use TNT Express and A/C#231919 and above than  40kg, pls use K&N Forwarder.

 Need to understand what caused the confusion on ship location. Another mistake could have happened if warehouse followed the email instruction of yesterday and ship these urgent goods to Atlanta. Review and update findings. Valar, good spot by the warehouse guys.

The harpers can’t get the firm date for these Cathay Airways, if we still persist then we have to get with higher fare on 24 June 2011 by RM1000 diff.

They just provide another firm by United Airways, please check and adv.

noted and will arrange accordingly. Please provide the documents once available. Thks.

noted and will arrange accordingly. Please provide the documents once available. Thks.

I would say the service is good and can be better,the dicipline dedication and excellency.

Hi Marilyn,The business not healthy as previous thus we are cutting cost at every possible angle. Thanks for your feedback I will try at every level to be more vigilant (means careful) and business it’s declining.

In future if error anticipated from the shipper, please get your origin to advice them.

Hi Marilyn,The business not healthy as previous thus we are cutting cost at every possible angle.Thanks for your feedback, kindly be more attentive during shipment arrangement. Hi Judy, In future if error anticipated from the shipper, please get your origin to advice them.

Message noted and I am addressing the cut cost to them it’s actually to inform that we trying keep within our budget.

I need to extend the  quarantine period as the Insurance claims have not reach us  yet.

I may miss few information that’ the reason directly  to Philips,kindly let us know the status.

Hi Ken, I am confused too as where could the damage occur but thanks for constructive feedback and prevention you planned to do, from our side infuture I will get my guys to do the needful.

 Or else will snap some photo's before shipment out from yr plant or from the forwarders hub, this will be temporary exercise to monitor until everything in place. Just a suggestion.

Appreciate you could forward the documents for further checking.

Will check and adv by return.Pls keep the white packaging box and I will be thr by tomorrow at 9am to discuss further.

I hereby confirm TPC account # is 231919. Pls let us know if you need further assistance from us.

Pls communicate with TNT KR to return the con at soonest. to sender and advise what is need for the return.

Pls expect delay for JP shpt due to the country is badly hit by Tsunami and our depot is  running minimal capacity.

I foresee there’s no point changing from Economy service to Express service then what’s the point? anyhow I need the material FRIDAY (26/11/10) ,I don’t accept any reason.

 

NO EXCUSES BOTTOM LINE MATERIAL TO BE DOCK ON FRIDAY.

We are trying our best to deliver at soonest but there is uncontrollable factor we can't control. Fyi, the export declaration form was only approved by 22 Nov and  USA has recently place very strong control on security screening after the 2 unidentify parcels carrying explosive Materials inccidents.

Shamsul as always is on top of your shpt and we will monitor closely and expedite the earliest possible delivery date and adv.

Shamsul,

Pls ask PEN clearance to start the pre-clearance and check the connection schedule

TOP URGENT !!!!

Hi Soo & Farah,

This is top urgent, by anyway need to bring in the shipment asap, no anyexcuses and I really putting a lot of hope you guys will provide the SteelBelt to run the production on time.

Pls check TPE flight arrival & arrange connection via flight from KUL toPEN same day if possible. If not, it must connect tomorrow am flight. Plsalso arrange PEN clearance team to do the pre-clearance to support thisurgent delivery.

TPC agreed to pay the extra cost incur to hv early delivery.

I unable to arrange a meeting with you and team, due to audit this week, I'll advise you the best posibble time and date to you soon.

 Hello everyone,

I hope everything is fine at each end.

Our office will be closed from April 29th to May 5th for national holidayand we will not be able to arrange any delivery during this time.If you have any urgent request or inquiry, please let me know as soon aspossible.

Message noted and thank you. We will arrange accordingly and advise the pick-up & flight details later.

Please let us know when is the excact date/time the material will be in TPC.We’re almost have no inventory is happens to the screens on machines.

Thanks for yr kind and good support!!

Noted. We'll update you once there is updated information about the shipment movement.

The powder weights have been provided as what I have identified earlier.1. 1. The actual weight of the powder…………….2. 2. The carton box weight …………………….

I have received the correct amount for the claims: My Heartiest congratulation to you. We will shower both of you with blessings from all the relatives in Malaysia.Congratulation and all the best to you and your sweet wife.

Hi All, Please to inform you in conjunction with Hair Raya festival and National holiday our company have changed the schedule.

28th August 2011 last shipment in at 03:00pm I need all the relevant document to reach my hand. Company shut down from 29th August 2011 till 1st of September 2011.

Can you please provide the actual destination shipment from Malaysia where shall arrive, get me the place Atlanta GA address and Fountain address.also fill up the custom requirement form attached. Hi All,Kindly fill up all the relevant information as I need to submit to Malaysian Custom, this new process which will implement in September 2011.Failing of this may end up in blocking shipment to our region.Please provide me ASAP.

Hi Pavel,

I'm attaching Custom Requirement Form , kindly fill up all the relevant information as I need to submit to Malaysian Custom, this new process which will implement in 1st September 2011. Failing of this may end up in blocking shipment to our region.

 Please provide me ASAP.

 Hi Lok,Pls take note, the shipper able to provide the shipment today  for pick up (hand over to Forwarder) and the ETA is 26/08/11. (Pls refer the attached mail for yr better understanding)

Steven San, Need yr kind assitance in the VAT / Duty   for the attched shipment , pls redirect  to the correct channel for the below issue. I have have thick  duties tax column  to charge to receipeint but missed out  to add the  Acct# , need your assistance to grant approval saying the VAT/Cosumption Tax Duty  to be absorb by  AVX Kyocera Japan under A/C

2177-5608-1.

 Hi Steven san,I still did not get any reply  from you, can you please review and let me know.

Hi Steven,The freight charges will bear by consignee AVX Kyocera but Fedex charged to us to reroute back the charges I need a confirmation mail from you.

 Hi Steven,Thanks for yr prompt reply. Hi Indra,

Approval granted by AVX Kyocera (refer below mail), please issue a credit note  for AWB#8733-0835-7541.

Hi Steven,Thanks again and the fedex freight charges for VAT/Consumption Tax Duty RM274.42.  Refer attached billing INV for yr reference. 

Thanks can you please fill in your portion what it’s requested from your side, such:Letter Head.

Hi Sharon, I would like to know whether the claim has been file or not, do you have any strong evidence that you have send a crate and a carton packed together.Please let me know the status.

Dear Ms.Vasagi & team, Good day. As spoken earlier, here is our pick-up order for today to PRG at 3pm. We will hand over the original copy to the driver before he proceeds. Please kindly let us know should you need any further info. Thank you. Message noted. We will arrange the pick-up accordingly and shall advise the details once available. Thank you.

Message noted. Shall advise the pick-up details later. Thank you.Message note and we will arrange the necessary. Pick-up details to be advised short while. Thank you.

Good day. Message noted. Let us recheck all the record and advise later. Thank you.

Message noted. As spoken earlier, we will advise the pick-up details in a short while. Thank you.

Good day. As spoken earlier, we managed to prepare the advance HAWB# as attached. Please kindly check and advise if you need any clarification. Thank you. HAWB#5604197039560419704156041970425604197045560419704656041970485604197049560419705056041970525604197053

Good day. I am not working on today (5th May) due to sickness. I will attend to your email ASAP once I am back to office. Any inconvenience incurred is deeply regretted.

Dear Vasagi, as spoken and understand there won’t be any shipment for today, anyway appreciate if you could advise if there will be any shipment tomorrow? Thanks

Appreciate if you could advise the load for today pick-up. Thanks

Copying in Pavel for your reference

ted and will arrange accordingly.  

Dear Sender, I have left the office for the day and our office will be closed on 17th Aug in conjuctions of Public Holiday. I have limited access to my mailbox, for any urgent matter I will be reachable at my mobile:- 6016-4741452,  otherwise I will response to your mails once I am back to work on 18th Aug

Hi CW, I am sorry for not getting your approval before proceed for shipment as i worry if could not book the vessel on time. List,I am still waiting for reply as I need to submit for custom.

Hi Angel, Need yr assitance here, when I key in (Add)  in infomation at the   Authorized Applicant Details and press next, the pop message as USER ALREADY IN USE. Pls advise me what to do and or I still  can submit .

Hi Bertha,It’s been wonderful working experience with you; I really meant it from my heart.I could have hurt you or have created ill feelings but it’s only related to my work nothing personal.Hope our path to meet again.

Hi   CPM Department , Need yr assitance here,  I would  like to  apply for the token and  pre-register and it's already been  approve.Kindly refer to the  print screen attached for yr reference. 

 

Hi Ronnie,Please make sure not to fail this too and do the need as below schedule,  I will not accept any excuses, bottomline shipment arrive PG Port by  09th Sep' 11. Hi Khoo/Jeffery,You will receive the arrival notice for this shipment (P11570 ) by Thursday (08/09/11)  fm K&N, do the necessary  to prepare and an advance arrangement and obtain approval fm custom ASAP (apply for Direct Delivery) . Once the shipment arrive at Pg Port on 09/09/11 , immediately need to clear and send to Echemo on that day itself. Make sure my shipment reach Echemo on Friday (09/09/11) itself, no other excuses.  Be on top, this is top priority.

Hi Ronnie,

 As spoken to you, according to Susan alert report the shipment(P011570)  EST 22/07/11 and ETA reach Penang Port 03/09/11 and now received shocking news ETA reach Penang Port 09/09/11 .  We trust you as our forwarding agent provide to us accurate answer , if have any concern about the changes of schedule to do alert on time so that will make arrangement for next step or other plan.

 Why the sudden change I have clearly stated,  we need the material on stipulated date and time (03/09/11). Try to bring the material ASAP, production have zero inhand quantity, how to run the prod without the material. Pls act accordingly and update me. 

 

Hi Valar, According to PK Ho this 3 urgent lots need to arrive before 15/09/11 to Czech Republic . If I arrange with normal consol shipment it willl reach c'nee by 16/09/11.That the reason, need to pull the 3 lot fm shipment and arrange with Express shipment and reach c'nee by 14/09/11.FYI The shipment its for Chez not for Atlanta.  In future please work the planners.  This mail I received fm PK Ho for yr better understanding. Hi PK, In future please  do alert  the Store Personal  in order to stand by.  

Hi Stella, Can pls provide the --> Third Party (ACC : 3458-2130-9 )  company name? I unable to do the booking h without company name.Pls advise ASAP.

Hi CK,

Sorry for inconvenience caused,  I  in the progress of issuing  the Debit note to Czech Republic and will submit to Finance.

Hi,Why this was not highlighted to me earlier and let me know only after the raised out.

Hi DHL Need yr assitance here, I need you and your team to give extra priority for shipment for  26/09/11 & 27/09/11,  please book the flight ahead in order to avoid delay and pls make sure need to arrive at AVX Atlanta (C'nee) by this Friday (30/09/11) and I don't want any excuses saying that could not get the space for shipment.

Pls do not fail this shipment.

I do understand that I need to clear the Invoice first but the course will be commencing at 08:00am and if I come to work and then to the course, I will be losing some of the important topics.

Dear Sir/Mdam,

I will be appreciate if higher level could attend this course and I feltthat more information could be obtained from the STA 2010.

As this involves millions of ringgit.

Hi All, Still remember I sent last week to update in the required column and send back to me but so far haven’t received from anyone yet, I need this for Custom purposes. What need to be updated?

List,

Kindly to be informed our company closed operations conjunction with  Hari Raya Shutdown which falls on  Sat -27/08/2011  to 01/09/11 (Thurs.) The last outgoing shipment will be arranged ON 28/08/11 (Sunday).

For this particular  Public holiday TPC rescheduling urgent shipment and we will provide the INV before 11am, need in order  

to pick up  before 2.00pm  kindly advice the related personnel to adhere accordingly.

Note : If there’s any  overtime charges during this Public holiday  28/08/11, kindly highlight to us what is the overtime charges.

Hi All,Due to some drop in shipment volume for any materials to be brought in must notify the buyer or the buyer will advise whether can proceed for shipment or vice versa.

I need to push forward this shipment to December as we have some cost control.

Hi Nancy,Need yr assitance here, can you please arrange this shipment with Fedex  as this  shipment  is critical we are out of part and we are expecting to reach TPC ASAP. Our Fedex A/C#1660-4464-2. I will inform our factory to use Fedex priority for this shipment.Once get tracking number, will inform you soon. 

Hi Nancy,Thanks for your reply and appreciate your support to provide the shipment details.

Hi Tomomi San,

Sorry for late reply, I need to push forward this shipment to December as we have some cost control activity furthermore it towards year end.

Anyway sorry for the in-convenience caused.Hi Wil, Please cancelled this shipment until further notice.

Hi,Please book the ticket for 8th November as per conversation with Tracy(Manager) do not worry about the Visa as we are willing to pay the penalty Rm 400 if unable to obtain the Visa approval on time.Just go ahead and book the ticket.

Hi James, How are you getting on, hope you had a wonderful journey and shipment is will move out via FEDEX Express today. Pls. find the attached  and once we  receive the freight charges I  will send to

Mytle Beach. I will keep you posted shipment details. Please let me know if you have any concern. Thanks and have great weekend.

We might  arrange  with second option with more protection during shipping more ever this will be on a pallet, 29 x 47 x 40 ( inches) Some changes for this time I prefer to arrange consolidation, pick-up by K&N, can you please provide the pick up address and contact person so that I can work-out the freight.

Hi,Please take note of this shipment and need you guys to focus and follow up from the point of pick up, each and every transit point please follow closely. Ronnie,Please take note and advice the subordinate, importance of the shipment.

Pls find the attached invoice.You may arrange your forwarder for next Tuesday collection, 22-Nov-2011 before 5.30pm.

I have spoken to you TPC will not absorb, consignee should bear the costs. We will not absorb and it’s your portion to pay. 

Hi Pavel, 28th Nov is a public Holiday in Malaysia, so shipment was arrange today and flight details as attached

Dear Linda of AVX ,  Good day to you and hope you are doing well. Please be informed this is the 1st shipment we Kuehne + Nagel will handle for you. We need your kind guidance. Please confirm for this shipment KN will ship to Atlanta Airport and KN will need to do import clearance and deliver to AVX Corp , Myrtle Beach SC  - Door for you ?  Understand AVX warehouse has recently move to Greenville. Please confirm KN we will deliver to Greenville AVX for you.  This is the only time we will ask for this routing. Future shipment we will ship as per normal based on your kind requirement. Thanks so much Linda of your kind guidance in advance ,

Hi Hagen,

Pls arrange with second option would provide more protection during shipping more ever this will be on a pallet, 29 x 47 x 40 ( inches) and pls arrange with K&N forwarder.Also pls provide pick address and contact person.  Hi Yamuna, (KN) Need your assistance for the below request , pls coordinate with Hagen [thagen@atpamerica.com] for collection of goods. The shipment is ready for pick-up, pls expedite the clearance & delivery.

Please follow up for the closure.  

Hi Valar, I am having difficulty in sending invoices for billings as you did not send the shipment before the cut off time. Hi All,Due to some drop in shipment volume for any materials to be brought in must notify the buyer or the buyer will advise whether can proceed for shipment or vice versa.

Hi All,Please take note today’s meeting will be reschedule to tomorrow at 3Pm, due to some of the participant on medical leave.Sorry for the short notice.

Hi Judy, Sorry for the late notice, I need to reschedule the meeting as some of the participants will not be available for the next two days due to tight with their other schedules and some on medical leave.I will keep you posted for the new date.

Attached here the shipping document and kindly do the needful ,how to avoid the storage charges.

Hamada San,

How is everything going on quite some time did not hear from you. Need your kind assistance here, kindly disseminate this to AVX Kyocera Shanghai /Japan that do not to arrange cargo arrival on PEN during weekend to avoid storage charges incurred especially shipment by air/ocean. Kindly help to inform your forwarder KWE / DHL accordingly. We are trying to reduce unnecessary cost at every angle, any shipment on weekends cost(storage charges) will be higher.

Thank you and looking forward for your reply.

Hi Alfanso,

TNT still  locating  the missing shipment, while they do searching   that can you  check whether the stock available at your side, if TNT unable locate than we have to bring in new replacement shipment we are in line down situation.

. Pls advise by  tonight so that we can do the needful.

Sorry to inform you, this procedure does not belong to shipping, I don’t have any information for this.

Hi Joon,As spoken to you, It seems TNT can’t locate the material immediately, kindly liaise with the supplier to bring in new replacement shipment as we are in line down situation.

 Hi Alfanso,According to INV the total price is USD5278.00 but Enclosed the docs that showed invoice value only USD9. Kindly advise why this been   under declare?Make sure declare as what in INV code, if this shipment missing we only able to claim USD9.00.

I am worried here as this part we need it urgently, how this could have taken place now put everyone in real trouble.

Please let me know how this could happen,i need the root cause.It’s a big impact for us have caused line down.Please explain what/how/when this happen with proper documents.

I will check and get back to you as soon as possible.

Please to confirm meeting is confirmed tomorrow at 3pm.  I will bring calendar to you. Please assist to check AVX PRAG delivery address for me. We need to work with the delivery charge. Can you also photo copy the Outgoing pass sample for me as I want to show all the driver how to sign and where to make indication ? Thanks a lot for your help ,  

Hi Hagen,We would like arrange with KN  console forwarder, due to the weight its higher, kindly arrange with KN forwarder.

Received wih thanks. Will arrange the pick up accordingly. Please find the attached pick up order for your kind reference.

Please kindly provide the invoice for today's pick up due to today's pick up time is 12 noon. Your great help is much appreciated.

Please provide your IC and full name and your colleagues assistance who will attend tomorrow meeting at KLAS ASAP as we need this to submit to KLAS for entrance.

Please to inform that I'd tried to call for several times but no response. Please to inform that today's pick up will catch today's CX flight at 1820hrs, please provide us the invoices for today pick up or else express handling charges will be inccured and we'll bill back to you. Great help of yours is much appreciated. Thank you.

Dear Vasagi, please advise, if there is any shipment during the holiday period from 26th Dec to 2nd Jan, If yes please help to confirm the dates of the pick-up.  Appreciate your advice.  

Please work closely with KN Origin and Supplier to ensure we receive cargosoon and manage to book first available flight to PEN for TPC PEN cargo.

Thanks

I wouldlike to know whether the shipment already out? And why did not useFDX as what been told before refer attached mail.Please provide me the shipment detail for follow up.I need the shipment very urgently, respond immediately.

Please reconfirm the shipment delivery date and time as I need to prepare my guys to receive.

Hi Susan,(KN) As spoken to you, the cargo has hole at bottom of  the  box (ESD Bag but no material inside)  and one of the m/c part found missing too, I can’t figure it out where it happened,could have fallen some where during the transportation.It’s quite difficult to file the claim without proper justification.  missing only left box with torn at bottom without parts (refer attched.  Hi Russel,(Shipper)Just would like to check pertaining to recently e received shipment fm AVX corp. (MAL110111) one of the parts missing "Brass Relief Valve - 20 PSI Max Press " the box empty without parts can you pls check at yr side. Hi CF,

Good morning, Happy Chinese New Year to you, just would like to know the schedule during the upcoming CNY celebration, if possible please send us the detail of the plant shutdown.

Thank you and looking forward for your reply.

Hi Hamada San,Coming 21st to 24th TPC will be closing down due CNY Holiday and will resume to work on 25/01/12, kindly disseminate this to AVX Kyocera Shanghai /Japan that do not arrange cargo arrival on PEN during  this CNY holiday to avoid storage charges incurred  especially shipment by air/ocean. Kindly help to inform your forwarder KWE / DHL accordingly.  Any concern pls reply. 

Hi Evelyn/Joon,

Kindly disseminate this to yr Supplier for all the incoming shipment that do not arrange cargo arrival to PEN during Chinese New Holiday (21/01/12 ~ 24/01/12 ) this is to avoid storage charges incurred especially shipment by air and ocean. Kindly help to inform your supplier accordingly.

We are trying to reduce unnecessary cost at every angle, any shipment on this public holiday (storage charges) will be charged higher.

Hi Erleen,Infuture any changes in MH airlines, do alert me in the morning (I mean before - 8.30am), don't wait until I have highlight to you there is an urgent shipment for today shipment, as RFQ contract basis for today pick -up the next day will be the delivery at AVX HK. So any changes on schedule you should immediately informed us don't delay. Treat this e-mail has a reminder for you. Hi Susan/Ronnie,

Please take note of this shipment and need you guys to focus and follow up from the point of pick up, each and every transit point please follow closely and make sure the booking of as per ETA 2nd April to Echemo . No delay as we faced the issue last year.

I have given three and half month alert for this shipment.

Hi Evelyn,Pls follow up with shipper to handover the shipment on time, so that the material won't missed the committed ETA date.

Hi Alfanso,Need yr kind assistance here, for the attached shipment arranged with TNT Express.In future if you have any shipment ready for pick up,  make sure  directly to me shipments INV & Packing List , as I need to decide which forwarder need to receive on the committed date.

Hi Soo,Almost 3 months and , we still did  not receive any credit note fm yr side, finance chasing me for payment now can I know when will send the CN to me.I need this by this week. Hi Soo,Almost 3 months and  we still did  not receive any credit note fm yr side, finance chasing me.Can I know when will send the CN to me? I need this by this week. Gooday Fukada San, We have 20/Jan ETD by air  for SKE. - Kindly  change to schedule 17/Jan Etd  this is to avoid the storage charges.&21/Jan ETD by sea,  - The ETA  Penang is 11/Feb  falls on Saturday,  I assuming there will be no ot charges or storage charges, pls do highlight to yr forwarder to avoid on this. Thanks for yr understanding 

Hi Nancy,I remember now,  last year we have faced the problem with  TNT Express due to DG goods (Batteries) we did  ask you to move by Fedex?

am I right. If we face same problem,then apply as last year method.FYI we already have the FDX Acc. Too.

Hi Taka san, That should be fine with us if you change to  January 25 to avoid fm OT charge .  

Hi Joon, Just FYI - If the shipment on/board on 25/01/12 and  will reach TPC on 27/01/12.

Hi Harrie,Need your assistance for the below request , please be on top of this and liaise with KN  to handover the shipment before 17 Jan'12  so that the material won't missed the committed ETA  date.

Hi Harrie,Do the necessary to handover the shipment to KN Taipei office by 18/01/12 to avoid from any miss shipment. KN already done their best pls expedite at yr side.I am repeating the date should be 18-Jan-2012 nothing than this date as I mentioned the set up will take place on 6th Feb. If we miss this date than the whole arrangement stop.

Hi Harrie,Pls take note the message from KN, and  do the necessary to handover the shipment to KN Taipei office by 18/01/12  to avoid from any miss shipment. KN already done their best you need to expedite at yr side.I am repeating the date should be 18-Jan-2012 nothing than this date as per CK's email, will be here to setup on  on 6th Feb. If we miss this date than the whole arrangement will  be delayed

Gooday Pavel,Need yr kind assistance here for tommorrow (20/01/11) shipment (Qty :2,000,000), if we arrange TNT Express the charges very high (4x higher), is better to arrange by UTI forwarder, the freight cost (corporate rate) also low compared with TNT Express.

If fine with u I'll arrange with UTI forwarder and I need yr side approval to move in Express mode so that the shipment will reach by24/01/12 otherwise it will reach on 25/01/12.

Your side need to follow up fast delivery.

Pavel,

Noted. Pls. inform UTI about the express mode so that they quote CZ AVX rate as they are your contracted forwarder.They want a note from your side, else they will charge a high rate - non contract rate.

 

Hi Tomomi San,Fine this time we will arrange by KN, due to freight cost.

In future kindly advise us once shipment reach and we will decide whichforwarder need to use.

We are trying to reduce unnecessary cost at every angle.

Message noted sir, I will wait until CW and your confirmation before send this out.

Hi,I need this to be completed and it against the company and Custom declaration, the K & N need to settle with custom otherwise TPC will be in trouble.

Hi Janet, Will do, let me check with our forwarder the flight schedule and get back to you soon.

Hi,My concern here it’s if there’s any miscellaneous issues occurred we cant do anything as the whole plant and supporting groups will be on CNY holiday.I am suggesting to hand over the shipment by 17th   Jan,as this will give us some time to solve it,  if there’s any problem occurred. E.g. Documents Etc.  FYI, as per current tracking of the transit vessel estimates arriving Penang only on 01-Feb. If arrival on the same date with custom doc approved by custom officer on 02-Feb then  delivery on 03-Feb else will be on 08-Feb with port storage + demurrage.  This will not take place if there’s any discrepancies on the document as Taiwan site will be on CNY Holidays and difficult to catch hold of them. 

I would say whenever we required information for any of our shipment the feedback was always negative, the person will  ask me to refer to CS (fedex) rather than getting me the answer , if the monthly freight cost too low they will raise the question  why Fedex usage did not reach the monthly target

Hi Mr.Rashid,Thank you very much for the great help and appreciate your kind help ongetting registered in CGL for my daughter.

Hi Mr.Rashid,Thank you very much for the great help and appreciate your kind help ongetting registered in CGL for my daughter.

Hi,I do understand of the mechanical defects and the shipment could not connected to the vessel but the problem we are facing, Our stock it’s zero now and I need this to reach here at TPC by 10th Feb 12.I could explain of this mishap to the production.

Hi Ronnie,Please make sure not to fail this too and do the need as below schedule,  I will not accept any excuses,  Our stock it’s zero now and I need this to reach here at TPC by 10th Feb 12 Hi Khoo/Jeffery,You will receive the arrival notice for this shipment (P11570 ) by Friday (10/02/12)  fm K&N, do the necessary  to prepare and an advance arrangement and obtain approval fm custom ASAP (apply for Direct Delivery) . Once the shipment arrive at Pg Port on 09/09/11 , immediately need to clear and send to Echemo on that day itself. Make sure my shipment reach Echemo on Friday (10/02/12) itself, no other excuses.  Be on top, this is top priority. 

...........................................................................................................................................................

............................................................... Hi Ronnie & Team,

 Refer attached  has been scheduled upcoming shipments accordingly(on the sea now) , based on production request. Pls take a note, I need all the shipment to reach us by committed  date and time. Please make sure not to fail this and do the need as below schedule,  I will not accept any excuses, bottom line shipment arrive PG Port  as per schedule. Be on top, this is top priority. If any uncalled issues require to update us immediately.   

Hi Pavel, First of all My apologies for the issues. I found out the errors occurreddue to scan wrongly Pick list qty by our FG guys , I will inform them to beextra cautious during scanning in system/picklist the INV as this hasunnecessary complications. Kindly find attached updated P/List.

Hi Valar,The store personnel have provided inappropriate information (physical nottally with INV) , Please be extra cautious for the next time.

Hi Aini,You aware the balance qty for Kimball shipment should be 282K, but the SA isshowing 932, could have caught earlier for discrepancies if stayed alert,please be extra cautious for the next time.

Hi Joon,

Pls advise the shipment details (weight, dimension, pick-address) so that I can decide which forwarder to be arrange.

Hi Consignee,How this could happen and please avoid such a mistake from reoccur again. In future I preferably need your guys to find out first where’s the loop hole and how this happen but here we did the finding this is not reasonable.

Hi UTI,

Please take this seriously and this really unacceptable as a professional forwarder how this could happened, we booked for under express in order to support production but this did not happened. We will not be paying the express charges as the physical received normal mode.The next time please put some extra focus when we highlighting something but here we were the one trashing our head what actually happen.

Hi Zoryn,Fine with me but make sure no discrepancies.

Hi Chee Wah, I don’t  have any shipments details for this shipment (HAWB / INV / Tracking No) this will be helpful to communicate with forwarder.

Due to Chinese New Year holiday, we shall support TPC but it would be best if  could provide us the estimated load ( Qty, Wgt & Dim ) by Friday, in order to standby the truck according to the shipment load. 

Gooday Russel,Need yr kind assitance here,  for all future invoices kindly add in the Tariff Code, this will help smoothes the custom declaration processes at our side.

Pls do accordingly for the one attached too.

please be informed that the Hawb number on the INV should read as 56041129426 instead of 56041127458.All inconvenience causes very much regretted.

Encl herewith the shipping docs, cargo expected to arrive KN ATL on Tues(21/Feb) as Mon (20/Feb) will be public holiday in US, please check and advshall we proceed to move this shpt by AIR to PEN??

As per your requested earlier ,attached herewith for your perusal.

Hi Alfanso, Is nice have tele-converstaion with you and thanks for the the the consignemet note, and I'll follow-up with Fedex. 

Vasagi would like to have the rates for this shipment on both airfreight and seafreight. Understand that she might move the shipment via ocean.

 Appreciate you could update her with the rates.

Hi Zakir, The A/C is not belong to YEL Elec. Hong Kong but for the third party.Can you pls provide the --> Third Party  (ACC : 952 363 224 ) company name & poscode #? I will have difficulty to do the booking   without this info:-   company name & poscode. Pls advise ASAP.

Please arrange this shipment via Express Service as we need to arrange delivery tomorrow.

Kindly find attached revised hawb list for your reference.All inconvenience caused very much regretted.

The shipment currently pending for MSDS approval. Please hold for further updates.

I called your ext but no answer, will call you back about 3.30pm. I got to out for a while urgent

Hi Geetha,

Need your assistance for the below request, shipper has arranged  K&N Korea last night to confirm the shipment for next Tuesday 3/13 VSL.

If the sailing 13/03 when will reach Penang Port and when will touch TPC kindly advise.

can you please advise the exact ETA date and time as I need to book the movers team for the unloading.

Hi Geetha/Yamuna, We will arrange  shipment fm Iwatani Japan , the shipment    arrive on 13th Apr at K+N warehouse   if we move by air what  earliest flight schedule  ETA to Penang?if we move by ocean what is the  earliest vessel schedule  ETA to Penang Port? Kindly revert to me by  10am today.   Hi Yamuna, Pls take note and make sure 2nd leg connection from TPE to PEN to BR6281/06 are confirmed, we are waiting for this m/c to get 8am ETA to Penang airport so that I can get the movers team before 4pm, or else we need to pay double for overtime.  

Do the necessary and expedite at yr side not to fail this time

Hi Evelyn,According to TNT , this above shipment still not yet pick-up by them.Pls follow-up with the shipper whether the shipment already out from their place.

Hi Neoh,Very sorry to informed you  that  2nd leg connection from TPE to PEN has been revised to BR6281/06 Apr due to space problem on earlier flight. Will follow up and keep you posted with the delivery date and time.

Hi Chee Wah,

This shipment is fm PLEXUS MANUFACTURING SDN BHD to AVX MB and TPC its (Third Party) unable get the details of this shipment Fedex able get for me the shipment status which its under custom declaration other than that they unable to provide me the shipment details.

They consider TPC  it third party so it's not advisable to provide the details for us.

Hi Geetha,Would yr KN origin team possible to book the vessel before they received the item ?Pls. advise.

Hi Geetha & Team,

As per tele-con, need your assistance for the above shipment (PO#20552), according to shipper the cargo ship out sometime next week, we need this shipment TO arrive PG Port before 04th Jun' 12.

Please help to monitor closely and keep me update.

Please arrange accordingly as you'll know Sea freight sometimes unpredictable.

Hi Evelyn,Kindly advise the shipments details (INV, P/L), as I need to decide which forwarder need to arrange and also kindly do advice the urgency .Hi Neoh,,Noted, will monitor and keep you posted the shipment status dock to TPC. Hi Chee Wah,  KN Air   Service Estimate charge is MYR  Air : RM 7486.30 (856Kg) (incl FSC and SSC) / Transit times :  3-4  working days  KN Ocean   Service

Estimate charge is RM 2805.41 (5.15m3)  / Transit times :  10-13 working days  Hi Neoh,Cargo schedule to arrive PEN on BR6281/04 Apr @ 0800 hrs. KN  planned for delivery to TPC on same day 04 Apr before 5pm should there be no irregularity.

Kindly advise the shipments details (INV, P/L), as I need to decide which forwarder need to arrange and also pick-up address.

In short summary :- 1.UPS Claim with TPC never settled 8 cases till today pending for so long. All this damage claim is company money. We never have any single claim with KN not settle. Pricing can save but claim not settle also company money. Frequent damage is also cost company at loss cannot sell our Product to AVX. Flight not direct to HKG and move to Shenzhen rough handling can cause damage via trucking in China.   KN never damaged due to direct Hong Kong Service. 2.Pricing -  1.UPS now quoted ex Door to Airport at RM 2.30 per kilo but they never fixed Fuel and Security. KN Ms Judy told me no changes for One Year fix for TPC. After few monthcome back with high rates due to Fuel and Security surcharge. Past years make money from TPC using Fuel and Security.   2.All rates quoted from carrier must include uplift and off load is their job to handle why UPS say is free.  3.KN HKG charges is cheaper than UPS. Space - 1. No issue with KN never off loaded. 2. Judy just fix the schedule on Monday for us to arrive on Tuesday Noon. Settle. Key Account

The box was intact and there’s no any signed off box been opened or taken out from the box. I am suspecting the may be the bubble was not packed accordingly.

 

1. Can visit every day or weekly but cannot settle thing also no point. UPS Air and Sea service all this years is very bad. Told them many times still no improve.Always promise to change operation or key account back to same thing. Hope this can assist.

Hi CK, I have recheck again with DHL Express shipment  Tracking # 830 5618 834 , according to them the shipment pick-up today at 10.59am, but this Tracking  shipment moving El Salvador but not TPC Malaysia.   Hi Robert , The tracking no# that you provide is incorrect ? supposed to be DHL # 830 5618 775 and  the shipment has been delivered to TPC on  25 Feb 12 @ received by Ms Dewi (RS).

Hi all, Maybe I made a mistake on the DHL number. Sorry for bringing you inconvenience.

Dear Pavel, yes you’re right but as for this case there is few constraint with the carrier that’s the reason why is the freight put of standby on Thursday flight. We’re trying our level best to push the carrier to uplift on 26th Apr.

Dear Pavel, flight confirmation was given for EY007/27th Apr but carrier as standby earlier uplifting on 2 earlier flight on 26th Apr as below screen shot. If there is space available then carrier will uplift earlier flight.

Hi Pavel, we shall check and revert back to you.

We've yet to receive any confirmation from the receiver, TPC Malaysia on this collection. Please hold.Any confirmation on the said matter?

Please be informed on the delay due to late flight arrival. I'm currently working with my counterpart at Europe to expedite the delivery. I will keep you update on the status.

Hi TnT,This is really unacceptable and due to negligence you have miss locate the shipment, go another around and try from every angle where did you missed it. Ghaury,We really need your help is there any possibilities for replacement.

Hi Valar,The message below keeps bouncing back, could be due to high capacity, can you pls relay the message to Merah.

Hi Merah,  With regards to the above matters, pls issue SCAR's for the  below shipments:

 1. The Shipment to  AVX Czech Republic   AWB No. 437595198 unlocated shipment during transist at Europe.

       2. Shipment Detail :

         Shipper  : TPC (Malaysia)         Description : Chip Capacitor (Sample Request)         INV # PI0293/12         1 ENV (0.5Kg)

 Any concern pls get back to me.

Hi Soo/Fariza,

TNT lost the shipment and we have to pay? I already mentioned we will not absorb the costs. Yesterday for Cosg# :  437 595 198  we received billing(attached),  TPC will not absorb the freight cost pls provide us the credit note.

Hi Shamsul, Pls send  full 8D investigation report  for the miss locate ( Lost ) shipment (Cogn# 437595198).  

Hi Naga / Shamsul,

As spoken to you, we managed get the replacement and by grace of god please don't lose it again.

Pls find the attached shipping doc  AND update the POD once available.

Hi Soo/Liew:

For this 2 consignment : 437 595 198  & 437 595 241 TPC will not absorb the freight cost , TNT  should bear the costs.

Hi Shamsul,

This is important shipment to for evaluation purpose and we unable get replacement for the chips, can you  pls check and   the necessary resources  to send  the shipment  immediately to check Czech Republic.  Attached photo's.

Hi Vasagi,

As per tele-conversation this morning, regret to informed that this shipment currently

unlocated. It would be glad if you can provide the photos of the item for us to do tracing. Meanwhile, if you wish to send the replacement, please do so and the cost will be under TNT.

Attached below the AWB & invoice copy of this shipment for your reference.

Thank you and sorry for the inconvenience caused.

Hi Vasagi,

Please be informed on the delay due to late flight arrival. I'm currently working with my counterpart at Europe to expedite the delivery. I will keep you update on the status.

Hi Marcos, I'm Vasagi in charge of shipping (TPC Malaysia), we have shipment to AVX El Salvador (refer attached), need yr kind assistance here that just would like re-confirm with you that destination port as below. I need to find out the nearest port. Port of Discharge    : Acajutla, Central America If it's fine please reply. 

Hi Ronnie, As per tele-con , kindly find the attached shipment details and the shipment ready for pick-up by Thusrday (10/05/12) - 20' Cont).

Please do not send the container until I arrange the movers ,any how I will let you know when to bring the container in.

Hi Crystal, First all the tracking no should be 8770 1256 3152 and not 8770112563152 that the reason you cannot find any tracking info in FEDEX website.FYI the shipment already arrived in Shanghai this morning now  under Custom Clearance. (refer attched) 

Hi FGS team, Thanks for highlight the Express shipment errors, normally the INV submission cut-off by 10am but today I receive the INV at 10.55am  due to last minute submission and I have to rush to complete the necessary  before 12noon in order to  Express team to do the declarations. Anyway thanks again.

Hi Marcos,

The highlighted in red were sent by DHL Express on 03/07/12 (AWB#797 0501 276) AND  highlight in pink  sent by DHL Express on 04/07/12 (AWB#797 0501 265).The part  highlight in black still in TPC but ready for pick-up due to huge weight need shipping advise. Juan,The  unterm chips  shipments need to send AVX El Salvador ready for pick-up and we notice the weight  high about 203kg .  I would like know which forwarder to use as the weight it's more than 50Kg as you told us earlier to get yr advise before move the shipments.  Please advise which forwarder to use .

Hi Chee Wah, Please take note as per your instruction I am sending the physical (Shipment) to EL Salvador and the billing to Czech.

Hi ,I have you told I need the shipment urgently yet you failed to deliver as promised. The production down and revenue will be impacted.Why the missed out and where the failure occurred, need explanation.I don’t know how you going to do it bottom line shipment must reach TPC by 10:00am.

HI Alex, I just followed with SA request, part arranged by Vanitha and packing done by FGS packer, pls follow-up  with them, most probably they mistakenly exchanged the parcel.

Hi,Please check why the shipment swapped and need to know where does the errors occurred, I will check at forwarder DHL whether they did sent to wrong address.

According to C'nee they have received the INV & AWB correct but the parcel  swapped  which belong to Robert Liu swapped to consignment note 125 793 065 Please check why the shipment swapped and need to know where does the errors occurred, mistake already happened please get it corrected ASAP.

Hi Siti,Please stick to below schedule and I really need the shipment   to reach the destination on time, make sure there's no any issue occurs along the way.  Hi Linda,Pls follow-up at yr side to get  the cargo to meet month end closing

Hi,Please check at your site what’s the charges from Airport to TPC. 

 Hi Russell,Let me source out K&N and get Bck to you ASAP.

Hi KN The committed date 28th August it’s too long, can arrange by 3rd of August. This will be ideal for us.

Appreciate that you may forward us the shipping invoice by today as TPC needs this shpt urgently on next Monday and hence we need the shipping invoice for pre-clearance.  Dear Vasagi, Please assist.

I can’t assure whether this shipment already out from TPC according to store their system shows as been shipped out but if been out then the packing list should spell the item.We’ll let me reconfirm and get back to you. Hi Valar/Neoh,

Do understand our concern, the shipment delivered yesterday(08/08/12) and they will provide free charges until Sunday (12/08/12) if more than 5 days from Sunday onwards we have to pay for the detention and demurages charges, kindly try yr best to provide as soon as possible to avoid this charges. I know your problem as limited space, need your errand.

Need your help to provide us the shipping invoice for the Iwatani shipment under PO # 21688.

he AC#610 466 098 that you provided it's for c'nee Exsport AC No., I unableto send this with this AC #, pls ask c'nee to provide the import AC# ?inorder for me to send the parcel. Pls revert ASAP, otherwise it cross thewindow time. The next window time it's on Monday.

Hi Wil, As tele-con just, tonight I'll send you booking for HK shipment before 10pm, pls arrange pick t'row between 8.30am to 10am b'cose of power shutdown after 10am.

Once the TNT driver arrive to TPC gurad house pls call Mr. Ooi Chee San to handover the shipment (H/P : 0125539326)

Hi Chee Wah,The shipment can be  pack and able to provide the SA but I need to come back to office back at 8pm today to prepare the Invoice  and do the booking with TNT as t ’row power shut down and the entire warehouse close in view of this I will hand over the shipment to Ooi Chee San. I already make arrangement to do pick-up within 9am to 10am t'row. Hi Valar,Once the shipment ready kindly get yr store personnel to SMS me, and pls handover the SA and shipment to me today.

Hi Anba,Please take note and I need your approval I will be bringing my two kids to office.(no one to look after). 

 Total : 2 packages / 1394.0kgs / size:129x117x123cm

Hi Anba, Need yr kind assistance here,  the shipment able to  pack after 8pm and FGS store personnel will complete and bring to my office at upstairs but they do not have the access so need guard assistance to scan and allow the store hand to send the physical to my office.

Please advice contact person and telephone number at Japan Pulp and Paper Co' Ltd for pick up arrangement.

Hi,Please take note I have escalated few times pertaining to damage which came in without any survey report, the shipment badly damaged your guys just came in and  dumped the shipment all this while we practice that you have to highlight about the damage to me before deliver the goods, this was not done recently pls take this  seriously. This irresponsible service, we are paying for the service and expecting  excellence service from you. Kindly advice your team to be more appropriate  we unable to use this shipment (Material), I will call your staff to have a look at the shipment how claim this shipments. The photo clearly describing damaged happened due to mishandling, probably (FORKLIFT). 

FYI - DHL Express not our appointed forwarder, kindly used TNT Express our appointed forwarder and their A/C # : 231919.

Hi Guys,

Shipment is will out via DHL Express today. Pls. find the attached.

Hi Joon,Just bring to yr concern, kindly highlight this to yr supplier do not keep repeating sending wrong chemical again, this causes a custom quiry and as I need to explain to the  Custom officer of the errors, can you please advise them infuture correct chemical  send without error.

Hi,I  did swipe but I am not sure why did not capture, I am sorry and will make sure this not to happen again. I was requested to support Overtime for two days  2hours each day.Can you please adjust my attendance.Sorry for the inconvenienced caused.

Hi,I  did swipe but I am not sure why did not capture, I am sorry and will make sure this not to happen again.Kindly approve my attendance and Sorry for the inconvenienced caused.

Teams,Pls take note , we   have  only reschedule for console shipment to   ATL , CZ & HK will be arranged ON 25/06/12 (Thursday) hand over the INV to me  before 1pm and other Express shipment need to handover the  SA by 10pm because Express Window close at 12noon. Pls act accordingly.

Hi,If I arrange by TnT I am doubtful I can receive the shipment on time, better to arrange by Fedex they can commit and deliver.Kindly provide the acct# in order to do the needful

This is something urgent and I must know the reason approving your leave. Pls understand I have to answer the management reason for your leave.Pls preplan your leave ,I cannot approve last minutes application and it is consider emergency. I will be on half day leave on 7th and 8th .

The provided account number (ACC : 610 415 243 - Twn Shipment) according to DHL EXpress inaccurate as cant do the booking, can you pls revert the correct A/C# ASAP otherwise we may miss the DHL window time.Please approve sir.

Hi Harrie,According to our KN forwarder the provided  below information  will be tentative schedule. :-

Vessel:- WAN HAI 303 V.S124 /

cut-off Jan.08

ETS :-  Jan.11 , ETA Pen:-  Jan.23

 

FYI -The shipment  estimation arrival will be on 23/01/13 and unstaffing & declaration (FCL) will take 2-3 working days and est. reach to TPC by 25/01/13 or 29/01/13 due  to Penang public holiday.

Hi,Thank you so much for helping to bring in the shipment, well after so many hassle finally the shipment reached TPC. Appreciate everyone’s effort here.

I need your cooperation here to understand  as I received the 3 Invoices  it means the three shipment it’s ready for pick up, from 3 only one physically ready so I will assume that the 3 it’s ready I don’t see the physical.It’s better just send which is ready, sending altogether will  confuse me as I will be taking all are done.

Please do provide us the address and contact person for collection.

Could you please advice the dimension and weight of the material due we need dicide which forwarder should we booking.

Please advice my item already get ready.

As mentioned below the item should be get ready and ship out. Could you help to advice shipping detail to let us track the shipment.

Please advice the collection address / company name / contact person and contact number in order for us to arrange the collection.

Please advice the shipment status.

Please do provide us the address and contact person for collection.

Could you please advice the dimension and weight of the material due we need dicide which forwarder should we booking.

Noted below item already get ready.Please advice the shipping further detail to let us arrange the shipment.

Hi Shavin, Is the shipment already pick-up? pls adv. Pls monitor on this & keep me updated on the shipment progress.

Please help to response my mail due really super urgent.Our inventory unable to wait. The item should be get ready due got ex-stock as last time inforemd. Please advice the shipping detail.I have copied our Shipping Dept Ms. Vasagi in the loop.

Need your help to advice the below item able get ready on 01/29 and ship by ocean.Due we received the mail from forwarder the item just get ready on 2/19.

 Noted & thanks.Will arrange the forwarder and please provide me the invoice and packing list to do the clearance once you have the documents.

have copy our Shipping Dept Ms. Vasagi in the loop.Please advice the material dimension & weight, and the pick up address, contact person to decide the forwarder.

 Hi Goh,Kindly find the attached shipment details and  liase with KN for the custome clearance. If you need further assistances on the shipment please  call our agent  Ms Sze Mae (email id in cc: loop) & 6433711 Ext 203) Hi Sze,Need yr assistance to handle the custom clearance and billed the charges to Schenker office .

Understand that there's an urgent shipment for tomorrow (31/10/2012) which need an ETA at HKG and deliver to the cnee on tomorrow (31/10/2012) itself due to month end closing. Your end did request to move the cargo via the below flight details: PEN/HKG        BR6398/31            1620/2030  Fyi, in order to catch this flight and submit to the carrier before the closing time, invoices must be provided the latest by 8.00am and the pick up must be the latest   by 9.00am . Else, express handling charges might incurred and will bill the charges accordingly back to TPC.

s per your adv, the system is currently down and there's still pending forone inv for today's pick up. Kindly provide the balance inv the latest before or by 12 noon and the pickup time the latest is 12.30noon in order to catch today evening's CXfreighter and will have to tender the shipment to the carrier before 2.30pm.Else, express handing charges might incurred. Kindly assist to ask yourstore staff to stand by for the cargo pick up. Fyi, tomorrow's CX flight is a pax flight. Hence, the load that the paxflight can carry is very limited and it's all subjected to spaceconfirmation. Pls assist to provide the inv for today's pick up as the pick up time is12noon and will need to submit the cargo for today evening's flight before1pm.

Sorry the flight details should read as below: PEN/HKG CX692/30 0750/1130

Sorry for the typo error.

At the moment, the linehaul ETA is not updated yet as the con is yet to arrive to TNT hub. Once the con has arrive, I will immediately update you on your inquiry.

Please allow some time for today.

Shipment collected yesterday and will be forwarded to TNT hub later today via AWB# 324671620. Currently the shipment is with our agents and you may refer to the link below for more information. 

Thanks for your prompt response.And apologized due delay to place an order since received the quote on Nov.

However, thanks for your kindly help to monitor closely for the order.

Sorry for the late reply as we are in the midst of investigating this case.

Just to let you know this investigation will take some time as it was based from last year's shipment record, where most of the documentation has been achieved already. We can get a faster response if this issue was highlighted much earlier.

In addition, the delivery in the US was handled by the agents and therefore TNT US will need to check with every single one of them in order to get the history of this shipment.

Anyhow, me and Charlotte are working very closely on this and will revert to you as we receive an positive update.

Hi Charlotte/Shavin, What is the outcome of shipment, I haven't received any reply fm yr side. Can you pls expedite the shipment status and the report.

Hi Shavin/Challotte, What is happening where is the shipment now?  Need you to find out what it’s all about and provide report what went wrong by t'row morning (13/03/13)  b4 10am.

Dear Vasagi,

As spoken, in regards to this case, I have checked with our counterpart and it seems that the con has been cleared at JFK airport and was transferred to our warehouse already.

Currently our warehouse colleagues are performing an investigation on this and will update us as soon as possible once they have finalize with their findings.

As for the delayed information, we do apologize from our end on the error and assure

you that this issue will not happen again as we will be extra cautious and alert for all TPC's shipment  transaction.

Rest assured, I will update you daily on the con progress until this case has been solved.

Hi Shavin, If this has been communicated earlier could save the escalation, now it’s looks like I am not doing my work. Hope you and your team will provide best possible support on every TPC shipment.

I have mentioned a few times please follow our window time, I wish not repeat again and we will not entertain.

Hi guys,

Need yr kind asstance below reply fm KN,  there is drastic different in weight 216.0kgs for today shipment. Can you please find out to is it our weighing machine causing the errors, if yes then please do the needful.

Hi Lan/Din,Need yr kind asstance below reply,  we anticipated some discrepancies in the weight and it’s quite big too, can you please counter check of the discrepancies. I already inform KN,  for re-weight upon cargo arrival in HKG.

Hi Chee Wah,FYI,Prevoiusly KN ets  rates calculated based on weight 2000 kgs.The below exact rates calculated based on weight 2289.0 kgs

Thanks for your prompt response.QTY: Estimate 10cs Please advice are you able to prepare the shipping detail (etc dimension, weight and shipping paperwork) due we will diretly arrange the shipemt from your company to TPC.*I have copied Ms. Vasagi from Shipping Dept in the loop, if you have any concern regarding shipping part, please feel free to contact her.

Due to diiferent time zone, we only able to revert the quotation once our KN ELP advised. Thanks for your kind understanding.

We are still awaiting for origin replied, shall revert once available. Once KN PRG revert the charges, we will reply to you immediately.

Please find attached estimate cost for your kind ref. 

Remark : - Cost calculate are based on information provided by your end.

- Rates may be different if the cargo weight / measurement are changed.

Need your help to amend the address of ship to, due we need arrange the shipment ship to as below address: NAME: ECHEMO TRADING SDN BHD PERSON CONTACT : PETER ADDRESS: 30 JALAN PERUSAHAAN RINGAN JURU 1 ,TAMAN PERUSAHAAN RINGAN JURU,                    PENANG14100 S.P.T   Bill To: still remain same (bill to TPC)

Hi Yamuna,The Malaysian government approves fumigated entries to the country, otherwise the goods may get confiscated.

Well noted on your request and please be informed that TNT US are off today due to the Good Friday public holiday for the whole of US.

In this case, collection arrangement will be done for Monday (1/4) under reference number KU4 912627 and ETA to TPC will be adviced once shipment has been collected.

Hi Chye,

The Fedex unable to send the local shipment they only handle "International Shipments" and please let me know who shall we use for this dropshipment.

Hi , We found the EVERGRENN been fully booked and the waiting list too long, probably due to lower price compare to WAN HAI.

How long the further notice as I need to arrange for Container.

Pls provide me the attention  to whom and telephone number in detail this basic compulsory requirement as I need to indicate in my . no, this compulsory DHL AWB

I received an error message that Vasagi's Inbox is full and he did not receive my email below.  Please make sure to contact TNT directly to arrange for pickup of this shipment at our facility tomorrow, April 18th.  Thank you.

Well noted on this and shall monitor closely for arrival to TPC.

I am extremely accidentally attached the wrong information, kindly refer the amended document.Sorry for the inconvenienced caused.

We apologies as we overlooked the email as it was always handled by Ms. Azizah, we will address this promptly moving forward. Thank you

Need your helpful to change the shipment mode to Air due we really need the item urgently.

Please do advice us once shipment is ready and we shall arrange the collection for you. We recommend for collection tomorrow as it will be on time to arrive TPC by the due date mentioned.

 I am extremely accidentally attached the wrong information, kindly refer the amended document.Sorry for the inconvenienced caused.

As per tele-con just now, in case of any additional charges arise  TPC will not  bare it  and we need this shipment dock in to TPC by 02/05/13 (Thurs) before 10am.

Hi Valar,I do understand the urgency but at the same time will be appreciate if you could hand over the Invoice as I need to do some arrangements,try to hand over before 11am.

Zoryn, Kindly provide me the freight charges and details of the shipment already sent to you.Hopefully the charges will be reasonable .

Need your help to push the shipment get ready earlier than 15 May 2013.

Need your help to advice the item get ready to ship.

Please advice the status of shipment of PO# P30523, my expected date is first week of May.

Noted & thanks. Please provide the shipping detail once you get it and we will do the shipping arrangment for pick up the items. Thanks for your kindly support us for below requested.

Need your helpful to change the shipment mode to Air due we really need the item urgently.

Noted the lead time is 6-7 weeks upon confirmation PO received, but really need your help to push the shipment on this time due we facing production concern, they waiting the carbide spacers urgently.and please advice the packing detail for us do the arrangment first.

I am extremely accidentally attached the wrong information, kindly refer the amended document.Sorry for the inconvenienced caused.

Is it to attach both Invoice together or split up, if split we will encounter some issues????? Better to include both in one.

The main reason I am requesting the shipment to be picked up on 27 May '13 due to billing I wanted this to be captured in next month billing and by the way I'll arrange KN pick-up the shipment by 24 May '13.

 Pls informed to yr origin to picked up the cargo by  24th May'13  as shipper will be on public holiday on 27th May'13.

Hi Zoryn,I am sorry to tell this totally unacceptable and I follow up closely for the schedule ETA, yet you are telling can't make it .Well there's should not be any excuses as I need the shipment as per schedule

Hi Zoryn, We really need this material as our current stock  is zero! we need the shipment ETA to TPC by 16 May 2013.Please take this seriously. Need your assistance here,  pls proceed with further dispositon and we need this shipment arrive to TPC on 03 of Jun '13 as I do not need for Jun' 13 build.

Hi Ronnie,As spoken to you just now, the movers here but the container still on the way,  your team has promised last night to bring the container but until no sign of it.I think this fourth or fifth time that you have failed, In future any delays I will revert back the mover payment to K&N.

Hi Mauyama,I am extremely sorry if  am confusing or troubling  you, this is very small cargo due to urgency to catch the ETA  ,I used container to ship. If yr side need additional cost occurring  up  for this change to FCL than pls maintain with LCL.  I will get the K&N   to work out with earliest ETA using LCL . Sorry for the late reply due to I left office early.  Ronnie,Please  work-out with LCL and get earliest ETA before 4th  June,  expedite and any concern do call or e-mail me.

 Please advise the estimation delivery time to TPC as I need to arrange movers  to unload the cargo.  

Hi Zoryn / Yamuna,The attached below urgent shipment fm Kyocera and the depart date higlighted in red, I need KN team to standby and get the earliest ETA to reach us by the following day. Pls do the needful.

Please expedite and kindly liaise with Claire if you need more information as we  need the shipment to dock in  TPC before 03/06/13 without any fail

Refer to attached mail,  TPC Buyer direct deal with Hagemayer, kindly provide the commercial invoice and the shipper's letter of instruction and any other export documents  to KN forwarder, so that we can received the cargo on commited date/time.

Please advise the estimation delivery time as I need to arrange movers to unload the cargo.  

Form still pending with custom and yet to approve, will update your end after lunch

Can you please follow up with yr origin whether the shipment already pick-up or not.

Hi Juan,There are some  last minute changes  we are arranging this shipment with airfreight, please be on top of this and liaise with KN  to handover the shipment  today (16/05/13) so that the material won't miss the committed ETA  date. Sorry for the short notice. Hi Zoryn,As spoken to you, pls get yr origin  to stand by to receive the above shipment and  follow up closely for the earliest ETA.We need the shipment ETA to TPC  by  23 May 2013.

I have mentioned clearly to pick the shipment but this did not happen and I have been trying to call but no one answered.Pls pick up the shipment before 3pm.

Thanks for your kind info. Please kindly loop in Azizah for future correspondence.

Need yr kind assitance here  to share  the last flight schedule or pick up time  during the Raya shutdown the date should be from    08/08/13 to 11/08/13 I am collecting this information so that I will able to prepare from my end.

Container just arrived will let you know once everything done and to notify the shipper/

Hi Judy,I do not know what  went wrong, what ever pending I have alerted  to Yamuna to provide us certified copy a week ago but  until now still did not receive..

Hi Zoryn,In this case pls stick to below schedule and make sure to dock TPC by 12/08/13 before 10am without fail please make sure storage not  to incurred during Raya holiday.

Thanks for your feedback.Store please refer to the requirement from K & N as this will ensure that there will be no any stoppage from the Custom declaration.

This is too tedious I prefer the document to send by your despatch as I am having constraint to print and attend to your requests, if I ignored the document through e-mail please do not blame.

Hi ,This is great and really appreciate your speedy move.

Hi Planners,

Just to bring to yr concern, starting fm Sept the Atlanta pick-up will be  arrngged on Tuesday, Thurs & Friday.

.........

Hi Valar & Team,Pls take note.

Hi Brian.In future pls confirm with us first before moving to Fedex  normally we will utilize them during super urgent  or Ad-Hoc .Furthermore Fedex charges are quite high compare to  TNT. We are trying to reduce unnecessary  cost at every angle, hope you understand.

Hi Eric San,

We really need your assistance, could you please provide us the commercial invoice and p/list.  

Much appreciated for your help.

Hi Eric,

This is the third I am requesting the Invoice and P/List from you it seems there’s no response from you failing of this will lead for unnecessary penalty.

Noted and will follow as per instruction.

Can you please advise the cargo ready date.

2.                   Do you have own forwarding agent to perform haulage & custom clearance? If yes, please provide the and  name their contact address

3. Shipping term?

Hi Sir,Thank you very for asking, my son birthday will be on 27 th September and I m quite confuse what to buy some sought of computer games.But I am looking for not very expensive one sir. Preferably some comp games which affordable and he’s more interested in soccer games, something portable game for kids 12 and above.

Hi Chee Wah,I hv check with KN tday morning, according to them shipment only today able to pick-up and the port-cut yesterday, and the shipment only able to pick-up next Monday and stll waiting for KN schedule. Will revert to you once got reply fm KN Origin. Hi Linda,Need yr kind assitance here, kindly provide us the shipments details as per below in order for me to follow-up.

Good day,The shipment for Czech supposed to reach within 3 working days and kindly follow up closely for the shipment to touch consignee   on the stipulated date and time.

I am extremely sorry and this is  due to errors from our side I will get my store to be extra vigilant on handling shipment, can you please advise is it fine reroute from Hon Kong or  else to bring back and send it from here.

According to UPS Express  they unable to   track the tracking number (. 1ZW96V220495619319.) and  shows invalid  in their system , pls check the shipper whether shipment been  pick-up  or not.May I follow this request? Very appreciated for your prompt reply

Please kindly acknowledge and confirm ETA. Need your help to advice when the material able to ship out & will highlight to forwarder to do arrangement.

Pls. raise SA form. Will need Profoma invoice for custom.

Hi Carrol,I am absolutely sorry we unable to interfere as it’s third party account we have clarified with our side FEDEX and they require A/C holder  to accept and absorb the charges, the only thing we could do is we send you  the debit note  and you need to bare the freight cost.Hope you will able to understand the situation. 

Hi,If you agree i will coordinate with TnT to deliver the goods to your destination.

I need your favour to expedite this shipment and thanking you in an advance.

Thanks and I will try to communicate with them.

Please refer to the claim reply from DHL, which stated unable to file the claim as the payer account it’s the receiver.

Hi,Please refer to the claim reply from DHL, which stated unable to file the claim as the payer account it’s the receiver.

Due to month end falls on weekend I am requesting overtime on Saturday (FOC) and 5 hours on Sunday to clear (Vams closing on 30/11/13 and cose 01/12/13)

Hi Rumi,We do give green light for the above  shipment o booked below sailing schedule. Vessel :- MOL COSMOS Cutting off :- 06 DecETD Sav :- 15 Dec 2013ETA Pen :- 26 Jan 2014

Hi Chee Wah,Just for info, we need this shipment to ETA on Feb '14 (captured Feb billing) any way we already provide the  greenlight on 26/11/13 to  KN but they hv to wait for 6 Dec'13 cut so that can ETA to Pg Port by Feb'14. Hi Pavel,I were on emergency leave on second half of the day yesterday, that's the reason I could not sent the Invoice copy to you.

Kindly let me know whether you have received the shipment or not otherwise I will find out for the tracking.

The will be one shipment from IGT next week Glass Plate,pls standby to receive the shipment, kindly provide me one full Container Quotation the latest ETA should be by Feb 06.

   Hi Geetha,Acording to shippier the shipment did not pick yet, pls expedite nessary action fm yr side  and we ETA as below scheduke.

This critical urgent and your close monitor will ensure our revenue, any hickups high light immediately.

We unable to change as we follow as per system.The label generated through system,it will be printed according to the system.

I am worried the FedEx unable to deliver on time , so we have decided to arrange for replacement.

Hi ,Based on the reply we should be receiving the shipment on Sunday 19th Jan’2014, whats Happening? Everyone just waiting for the shipment as we have arranged Engineers from Taiwan. Your service really embarrassed everyone one of us. Judy,Get this fix now, your service putting everyone in to trouble.

Hi Juan,Surely I will and if need anything just let me know and sorry if I missed out any for the previous one.

Noted with thanks.Geetha,Please do the booking in an advance and go for the earliest date in order to receive on the schedule date.

Hi Juan,Surely I will and if need anything just let me know and sorry if I missed out any for the previous one.

Hi Juan,Actually I requested the quotation from KN and also I have arranged this shipment with FedEx, I think KN has mistakenly sent it to you.

I unable to stay back today need to pick my son from school, since 7am he was in school attending extra class. I have placed all the issues on your table.

Hi,I think this will be my last absorption in future we will not bear the charges as the delivery it’s in INCOTERM.

Hi Mark,It’s unfortunate seems no reply from you due time zone, I will move this shipment tomorrow.

Hi Pavla,Thanks for the great understanding and I will try my level best to fulfil all your requirements.

Hi Pavla,Thanks for the great understanding and we will try our level best to fulfil all your requirements, I need to gather all the related information.

Hi Sorry I have overlooked for the Day 1 and 2 actually we have shipment for this day.

Hi,No worries I have sent the reminder to them any way will follow up again. UTI,Please keep reminding the UTI at consignee site to follow up.

I am very for all the inconvenienced caused as the Forwarder has quoted us wrongly and I have attached the correct one.

Again sorry for the error.

Hi Pavla,I think you are confused anyway let me explain to you for all US shipments I able control and provide the tracking number but for Europe,Asia and CZ will determine by the packer.Miss Chee Wah,Need your expertise here this due to system.

Hi,I think this will be my last absorption in future we will not bear the charges as the delivery it’s in INCOTERM.

Hi Store,I would like to mention here pertaining to the standard time to hand over the shipment at 10:30 thus I would able to arrange pick up at 3pm.Your cooperation very much appreciated

Kindly find as attached, apologies for not copy you good self .

We have checked the items is not damaged.

Hi Mic,Sorry I did not change it in the system but manually I have changed it, I worried if could not meet the cut off time that’s the reason I missed out in the system,Anyway I will correct it right away.Sorry again.

Hi Zoryn, Please expedite, as we need this shipment arrive by this week itself..

For this shipment the provided tracking number already been delivered, the below issue for the month of May pls provide the tracking details  to do the finding.

 

Hi Zoryn,Shipment will be ready by today pls arrange accordingly.

Firstly kind accept my apology for the lateness in updating you regarding this issue.

The given tracking # doesn't belong to TPC, it was shipped fm Flexus MY to USA.

I am having some difficulties with account number #  that you provided to charge to c'nee (A/C #0282 2811 2)  well this jeopardizing  the booking with Fedex due to Account in- active, can you please help me the get the correct account number so that I can proceed the shipment.

Hi,Yes' the physical with u and the out going with us too showing picked 2 items and left one in TPC,,pls come and collect from  store.vALAR,I need to know how this could happened? your store team released the shipment without verification.Please educate to your team from preventing this to happened again.

We track the shipment and this is what we got back as information:"According to Fedex, this shipment (563872763003) fm TTI USA to AVX Corp. USA and the shipment has been delivered to AVX Corp. 21/02/14 at 09.53am @ Received by:  Q Robinson."

 Hi,

Yes' the physical with u and the out going with us too showing picked 2 items and left one in TPC,,pls come and collect from  store.vALAR,I need to know how this could happened? your store team released the shipment without verification.Please educate to your team from preventing this to happened again.

Hi CW,I think boss waiting for yr reply.

We noticed too many forwarders handling the shipments and we are trying to maintain with two forwarders.

Let CW to reply no action fm u yet.

Hi Joon,Pls advise the shipment urgency, in order to decide the mode.

Hi TNT,According to our c'nee they haven’t received the sample yet.

Hi Juan,Let check me check with our end here, will advise you the method, Hi Apple,

There will be  shipment fm AVX EL Salv and appreciate to have your confirmation to proceed on the  shipping method and also advise the shipment expected date?

Hi CS,According to our c'nee they haven’t received the sample yet , what is  happening and I need the shipment to reach c'nee ASAP.Please act accordingly. 

Hi Juan,Please arrange K/N - Airfreight and do the earlier booking  also  provide shipment details.    Hi Zoryn & Team,There is another  urgent shipment from AVX El Salvador, once ready to pick up immediately to get the earliest ETA to  TPC. Pls expedite the clearance & delivery and  workout with our shipper too. I wish not to hear any discrepancies may cause delay please be on top of this . I am expecting the delivery  to TPC  by 18/04/14, pls work-out with yr origin and to meet the committed ETA date.

 

Pleae advice the status of this item.

Hi Wahab,

I need your approval on 23/04/14 as need my daughter will be performing Choral speaking at KWANG HWA school the session will be in the morning at 8:00am, I will send and pick her after the speaking at 09:00am I will come in to work before 9.15am. Hi HR,Need yr kind assistance here take note for  the system adjustment on the 23/04/14.Thanks in advance. 

Hi Chee Wah,

The sub-con custom submisson was hold by custom due to incomplete agreement letter with Cincaria .

Pls provide the copies, in order for me to proceed further.

Hi WahabNeed your approval  on 26/04 and  27/04 ,   to re-pack the  invoices in archive and send to Store for storage ,   I need to work  at least  for 5 hours each day.and alsoNeed yr approval  4hrs OT on 01/05/14  to Close Month End & Billing INV . 

Hi Chee Wah,

Noted,  in this case we unable proceed the custom form until Alex comes back to .                    

Hi Elize/Esther,

As spoken to you, I still receive the old rated for Hong Kong shipment which  is RM2.40 and what I understand fm Ms. Looi the new rate is RM2.10  starting fm Ap'14, kindly provide the Credit Note for all the April'14  shipments .  Pls provide the CN  the latest by 24/04/14. 

 Hi Hazrool,I do not hv the shipment details, pls request fm shipper but  there are on public holiday today.

The shipment only can ready on Monday(22/04/14), by then we can get the shipment details.

This will be our new cut off time/date  this will enable to prepare.

HiPlease let us know is it possible to change the shipment mode from normal  to priority .

Please  help to change to Priority as we need the material urgently due line down.

Hi Mr.Wahab,I need your approval to allow me to go to Custom for quiry at 2.30pm t’row (23/04/14 - Wed) the same time I need to fetch my daughter from Choral speaking competition which will be held at Chung Wa Secondary school. Please approve by replying as I need to forward the mail to the HR.

I need your approval to allow me to go to Custom for ??????………at the same time I need to fetch my daughter from Choral speaking competition  which will be held at Chung Wa Secondary school. Please approve by replying as I need to forward the mail to the HR otherwise I will have salary  deduction.

Looking forward your great help to provide us the clearer commercial invoice for our custom clearance purpose.  Please arrange your people to follow up closely as we need the material very urgent.

Please arrange your people to follow up closely as we need the material very urgent  the Engineer will be flying in to set up the machine if any delays then it will be devastate , bottom line to reach as per ETA.

Pls provide the scan copy of  sea waybill as c'nee need the document for custom clearance purpose.

Copy Ms. Vasagi (from Shipping Dept) in the loop. Please do provide shipping detail (Packing List / Invoice / Pick up address) & she will arrange which forwarder should be contacted. Agreed the payment term is 30days, thus please ignore the cash term stated in PO. Perhaps some technical issue when PO released.

Noted and thanks for the information.

Hi Linda,Thanks for the information and yeah had good weekend but  I came to work on Sunday to clear some  stuff.

Please take note that we will be having public holiday on 1st and 15th of May therefore all the related shipment might be delayed for a day or two.

Hi Guys,Did you guys snapped any photo’s before loading  to prove that the mentioned pallet did not stacked with heavier carton

I need the shipment detail in order to do the needful.2.Accoring to the DHL the shipment already been repacked and kindly  let me know if you anticipate any issues.3.Dhl please make sure the physical no damages.

I took my father for his monthly medical checkup at GH.Daughter participated for her  school in Choral speaking which was held in Chunghwa Sec. School. I sent and took her back.

Hi Sir,As spoken to you, that the SA Form  spelled  as 1 ctn each shipments but physical  handover 2 ctn each,kindly find the amended shipment details for yr kind refernce. Hi Fedex,The typo error in qty 2 ctns for both shipments, should be 4 ctns all.kindly find the amended INV.Any queries call me immediately.

Hi Sir,Sorry for the confusion, please ignore all the e-mail communication  as the shipment cancelled due to short of time and will be arranged with new AWB#. Hi,As spoken to me and Finance team will be attending seminar next week on 21/05/14 and please advice what we need to do for the for the attendance record as it will shows as absent..

Hi,I will be attending seminar next week and please advice what shall I do, is there any particular leave for me to get exempted.

As spoken to you  I will be attending seminar next week on 21/05/14  and please advice what shall I do, is there any particular leave for me to get exempted.

Pls stick with KN committed transist  to HK hope there will be  no issues in-between. 

Msg noted, will arrange accordingly and update flight details once available.

 Kindly take note that the pick up will be overnight trucking.

Need yr kind assitance here, Fedex unable to track the shipment  AWB :  898785179565  shows as invalid  in their system, kindly check with the yr side  whether shipment been  pick-up  or not.

Already confirmed with FEDEX the A/C # 211631945 belongs to KYOCERA CORPORATION YOHKAICHI.

Hi Neoh,Noted, I shall revert to you the quotation soonest possible once available.

Sir,We anticipated some issue  last Saturday for  incoming shipment fm Outlook Taiwan, that’s the reason I called for  a meeting to address the issue it’s just cover  shipping as I foresee any problem we are to be answerable.Just a heads up to them. 

Please advice your expected date to receive item.

Need your help to arrange as following requested.

If no mistake, term should be CIP Penang.Thus we only arrange our forwarder pick up from Airport, am I right. Could you please povide the shipping document to make the arrangement.

As per checking, consignee agreed to deliver the cargo by tomorrow. Please advise. Thanks Well noted. Shall ack accordingly. Thanks

Pls make sure HAWB # 104323741 need to arrive at AVX CZ (C'nee) by Mon( 28/04/14)  itself.Pls do not fail us, the shipment it's too critical to meet month end revenue.

Hawb has been cancelled. No shipment for the said Hawb. Thanks\

I received invitation fm custom fo GST seminar on 21/05/14, if intersted kindly let know I'll add yr name.Pls advise.

Need your help to advice the weight, dimension and pick up address for collect the 3 Camera Stage.We will arrange our forwarder to pick up items once get the above information.

Hi Lok,It’s difficult to tell the exact time for the shipment to reach TPC, it depends shipment delivery from the agent furthermore it’s from Ocean which unpredictable.Anyway I already put request to KN  to follow-up closely   and to expedite once  the shipment reach Pg Port for the  earliest delivery to TPC.

 I will l monitor accordingly and keep you posted.

Hi Guys,Please take note for the below shipment which found damage,kindly acknowledge once received.

Please take note for the below shipment which found damage,kindly acknowledge once received.

Need yr kind assistance below it’s  reply fm DHL Global & KN - (CZ shipment) ,  we anticipated some discrepancies in the weight . Can you please find out what’s wrong with our weighing machine. The preventive maintenance/service done if no then please follow up on the spec too.

Hi Lok,As spoken to you pls let me know when will you available to inspect the equipment so that CEVA forwarder need to  trigger their staff  for the inspection too.Please confirm the date & time.

Hi Lok,Please let us know what’s the outcome I am holding the shipment /DO almost a month and conclusion the part usable or scrapped.

Hi All,We have completed the our step to prevent the damages to reoccur  and I would suggest this should apply at your site  too.

Hi,I will be going out at 1430hrs to renew Customs Bon Am, at wisma custom.

Hi KN,I need the  material urgently as we are facing line down situation, anyhow please  do the needful to bring the shipment by this Saturday and keep me posted of the progress. 

Store guys,Please take note there will be one shipment from Singapore which will arrive Saturday

Please send your dispatch to collect the original document from us  and expedite whatever necessary action from you.

Hi Sir,The freight cost will be MY75658  and  KN are capable of handling the shipment. Hi  Yetiantian ,Kindly send the booking to KN CY accordingly, KN CY contact as below:- 

Hi Mrishita San,I am from shipping department kindly let me know once the shipment ready for pick up  thus this will enable me to arrange with K & N for the earlier ETA date.  

List,Need to bring to yr concern, pls take note , we have  only reschedule for console  ATL , CZ & HK shipments will be arranged ON 25/06/12 (Thursday) hand over me the INV before 1pm and  for Express Shipments need to be handover the  SA by 10am  because Express Window cut off time is 12noon. Pls act accordingly.

Please to be informed that starting from tomorrow onwards I will strictly to follow the shipment window time. (10:00am)This is due to Custom 's approval which I need time, otherwise I will move the next day.   Hi Planners,

Pls take note, 13  Aug 2012  & 15/11/12   most of the forwarding /express will be on public holiday  for DeepavaIli & Awal Muharam   so we might arrange, Monday, Wednesday & Friday for   any urgent shipment / dropshipment  pls follow-up accordingly , and try to send per schedule arranged time and date.

Hi Din/Valar,Please to inform due to Deepavali and Awal Muharram public holiday all the export shipment ( (Czech, Atl , HK & Dropshipment, etc) , will be scheduled on 12,14 and 16th Nov '12. Kindly render your support according to the schedule. If you have any concern please get back to me. 

Kindly to be informed our company closed operations conjunction with Deepevalli , which falls on Tues -13/11/12 and pls do not bring any incoming shipments from Friday (17/08/12) as our warehouse will operates until 4:30pm only for incoming/outgoing shipment.

All incoming shipment will be receive as normal on Wednesday (22/08/12).

 

Kindly to be informed our company will be working as normal on 15/Nov 2012 for Awal Muharam ,

All incoming shipment will be receive as normal (11/04/12).

We will notify you if there's any changes on the operation schedule.

We will notify you if there's any changes on the operation schedule.

I would to take this opportunity to wish All Muslim Friends Selamat Hari Raya and Happy Holiday.

 

Please take note we need prepare before .......... In order to catch the 13.45  flight to meet month end closing

Hi Din / Valar, Month end closing falls on 01st July 2014 (Tuesday) for COSE, pls. take  note this month end closing (01/07/14) it’s also quarter end , pls. ensure all closed shipment must be invoiced and shipped. All pallets must be picked up by the forwarder.

Hi Joon,Kindly advise on ETA to TPC so that I can work-out with KN the sailing schdule, may be for future e-mail you can add expected arrival date in the e-mail so that I can arrange accordingly.

Please let me know when you need the material in ordwer for me to work out with forwarders.

Add vasagi in loop

Pls proceed with further disposition and I need the shipment to arrive Pg port on 01 Oct'14  in order to captured Oct month billing.

We will working on 31 July therefore we will arrange Free scale for this shipment.

We will arrange for this shipment dated 31st July ’14 Thursday, the whole company it’s not working but will come for this particular shipment only.

If all been followed up closely then there should not be any missed out.

This shipment was picked-up fm TPC on 14/07/14 and should  ETA to CZ by Monday 21/07/14 , one week passed only then KN triggering  about the off-loading.I am quite doubtful  on your team performance the way they follow up totally irresponsible, I anticipating too many repeated issues. This is repeated excuse I do not accept any reply than shipment safely reach destination.

Hi Loke,As spoken to you, get this fix now, your service putting everyone in to trouble. 

Hi Petra,Sorry for the inconvenienced caused I will check and update also will try to move the shipment ASAP. Hi Judy/Loke,What's going on ? why you left two pallets back in Penang this is our month end company revenue and what's ever I need the shipment to reach on the schedule date.

Hi Mr,I really appreciate your help and wishing you and your family Selamat Hari raya.

No worries, I'll arrange KN to pick-up the cargo.

Just bring to yr concern, TPC will  be shutting  down from 26/Jul till 03/Aug   due to Festival Holiday and will resume  work on 04 th  August 2014. please arrange the arrival PEN only on 04/Aug/2014 to avoid additional storage charge incurred.

As spoken over the phone, KN shall proceed accordingly and update on the flight details once available.

Pls take note and make sure 2nd leg connection from TPE to PEN to BR6281/06 are confirmed, we are waiting for this m/c to get 10am ETA to TPC so that I can get the movers team before 4pm, or else we need to pay double for overtime

Please be informed under this HAWB 0080 8345 is suppose to schedule for today shipment to PRAG – Monday. But today no shipment as informed by TPC PEN. Hope this clarify. Our Air Export – team usually will sent the flight details on EY in advance to TPC weekly but subject in return confirmation from TPC whether they have shipment to pick up on that day itself or not. Hence today is no shipment. HAWB will be on hold until if this Thursday has shipment we will use it. Why in EY system show 7 pallets as we have pre-book and blocked the space in advance with EY for TPC cargo based on tentative pallets. Please ignored this HAWB until Thursday if we have shipment for TPC.

Hi Lok,We just got back from a week holiday  if you know it’s urgent why did not  arrange by Fedex  in order to catch earlier ETA. as you know TNTquite  weak on  transist mode, anyway  I already put request to deliver by 12/08/14 and I'll monitor and keep you posted of the arrival.

Hi Chee Wah,The message noted and I will update you soon, once clarified with K&N team.

 

Linda (C'nee)The shipment sent consoled it seems we have got the POD has reached the destination but KN had  handover to yr  agent (DHL),

Can you pls check with DHL from   your side to track down where about at same time I'll check with KN as well.

Hi KN,Please trace back fm origin that  the shipment details and find out where’s the shipment all about according to c'nee they did not receive the cargo.

The shipment sent consoled it seems we have got the COD has reached the destination but they have arranged their agent (DHL) for clearance.

Consignee confirming the part already received/sent  can you please checked  for the POD.  Judy,

Please trace back the shipment details and find out where’s the shipment all about.

Hi Linda,Refer attached I believe it’s been received by Kenneth Benson, from AVX Myrttle Beach.

Hi Bill,Pls provide the forwarder details -  contact person / E-mail ID to contact MY this will help me to communicate with them once shipment ready for pick-up.

Hi Wahab,I just received call from the Custom’s officer , he will not be available tomorrow attending Seminar ( Taklimat ).They will let me know when they will be free

Hi Judy.Thanks for your concern and the tremendous drop in shipment due to low forecast, time being the production will be low.I believe we already mentioned this on our recent meeting, any doubts you need to liaise with Miss Looi.

Hi Bill,

Message  well noted and I shall wait for your reply pertaining to  Forwarder  information..

Hi Sofi,As spoken to you,  this shipment was not captured in your alert report that’s the reason I tought KN did not picked-up, normally  base on your  report we plan ahead so infuture please update daily and send to me. Looking forward for your cooperation.

Just want to share with  warehouse team hope moving forward the HKG/PRG lane pls consolidate and meet one ton for twice a week shipment excluding  month end closing and any specific reason that need to send below 1 ton. If unable to get 1 ton do advise me, will wok-out KN and will move out as well,Pls do alert me upfront. Please do review if there’s any consent.

Message  well noted and I shall wait for your reply pertaining to  Forwarder  information..

Hi Hazrool,As spoken to you yesterday, the above shipment destroyed on MH017 I still received billing charges for this shipment, kindly check and issue Credit note for the above shipment.

We have incoming shipment fm Brenntag, get yr origin to stand by to receive the above shipment , pls coordinate with shipper for collection of goods. The shipment should be ready for pick-up by this week , pls expedite the clearance & delivery. Since the DG cargo subjected for carrier approval and  do  push yr KN Origin as I need this shipment to be arrive by 2nd week of October'14.

Please help to monitor closely and keep me updated.

Any hiccup alert me ASAP.

The Custom Form was just released. Our trucker is on the way to TPC now – and should be arriving before 4.00pm.

Kindly do please forward us the claim form, invoice & the AWB copy to proceed with the claim & Credit Note asap

From below screen, sender isn’t esi. I have no idea about this shipment. If you can offer more information, will appreciate. Thank you very much.

Hi Pavel,

Just to bring to yr attention , our  office will be closed on 01-Sept-14 (Monday)  for National Day replacement which falls  on 31-Aug-14 , thus we have planned to arrange shipment for AVX CZ on 02/09/14  (Month End Closing)

Pls advise, if you have any concern regarding the arrangement if " Yes " or " No  "  kindly get back to us.

Hi Wahab,I did not receive the  notice fm you  saying "APPROVED" , kindly resend the e-mail.

Hi Wahab,I did not  received   mail from  you stated as  (Approved)  for  the above date OT and kindly revert to update my attendance.

Hi Puteh,I just came to know from  Finance that my medical bills been claimed and appreciate if you can let me know when can I come to collect the cash.\

PO received with thanks , Estimate lead time is 2-3 weeks , the goods ETA : 23/07

Shipment is subjected to DG approval. will arrange the goods to you early if we receive the goods earlier .

List,Pls provide tracking number thus will enable to track down the shipment where about.

As per request, please refer to the attached proof of delivery. Please reconfirm with your receiver, should you need more clarification please do not hesitate to contact me. As spoken to you, pls provide me the US tariff code for this parts, in order for us to do the necessary and what value($) need to indicate in INV for this return item.

Our RS have checked the items is not damaged but we cannot afford to have so much transtion problem,  please inform to KWE to be more cautious when handling.

Hi Planners/Valar and Team,Kindly to be informed that our office will be closed on 01-Sept-14 (Monday) for National Day replacement which falls on 31-Aug-14 , thus we have planned to bring forward on 2-Sept-14 (Tuesday) the arrangement for outgoing shipments to ATL, CZ, HK , drop shipment too therefore FGS need your cooperation to make the necessary arrangement.

Pls plan head and advise related party on the holiday, if you have any concern regarding the arrangement pls get back to me.

Please take note the shipment will be delayed due to Custom exemption not been approve yet, most likely will arrive  TPC before  4pm tomorrow.

Hi Neoh,

As spoken to you, the shipment is estimated to arrive today afternoon at 2.50PM (27/08)  by BR flight and Hellmann  Logistics shall only be able to retrieve cargo 4-5 hours later which would be past 7.00pm and in this case  I 'll arrange delivery to TPC t'row  28 Aug '14 (Thur) before 12noon.

Hi Bill,Just bring to yr concern, I m in the midst of getting exemption approval for this shipment, while this going on can you pls check the prepared Invoice for Chip Star Machine - PI0977/14, is it the relevant information provided, otherwise please revert and I'll do the needful. Please provide yr contact no as well .　

Hi Sir,This is due to typo error and have communicated with the Forwarder to hold shipment as I notice this high value materials.Purely this is my mistake  and I'll be more appropriate for future shipments.  Again sorry for all the inconvenience caused.

We will work out with KN to find out the root cause. Mean time can you pls. check and confirm what are the affected reels and parts. Let us know any replacement. Any impact to the service or past due. Again apologize for the inconveniences caused.

Will do the needful but  I am still waiting for the report from DHL for the amendment.

The  latest by tomorrow am.

How are you, hope you are fine. FYI, I have moved to different area of responsibility and the new PIC is Jalil, who is replacing me.For future correspondences, kindly copy A.Jalil@dhl.com in the loop. Thanks!

Hi Christy,Thanks for the information and hope the new person will  render same support  as you. 

The shipment it's in Custom query and will know by end of today, if everything fine then the shipment will reach TPC by t'row (18/03/14).

The forwarder mistakenly provide me the quote for Import sorry for that and please refer the quote for Export as below, if you need more information please let us know.

Hi Pavel, We will work out with KN to find out the root cause. Mean time can you pls. check and confirm what are the affected reels and parts. Let us know any replacement. Any impact to the service or past due. Again apologize for the inconveniences caused.

Hi Chee Wah,I am quite doubtful that able to complete by today and to compile this report I need some time gather the information, can I pass you by next week.

Pls proceed with further disposition and I need the shipment to arrive Pg port on 1st week of Oct'14 in order to captured Oct month billing.

Hi,Due to some miss out the shipment need to kept on Hold, one of  the important label  which need to be pasted the end user did not paste.

We are having time limitation thus I need to on hold the shipment at the Port  until we resolve the issue.

Hi Neoh,You should alert me or FGS about the  important label  (SHOCK WATCH) which need to be pasted on the shipments ( the shipment ready about a week ago).  The last minute rush put everyone in to trouble and also causing some waste on $$, I am pretty sure every end user should be  appropriate when handling important shipments.

This has created a lot of  unnecessary hassle.

Hi Neoh,I am sure that without proper information and communication certain assignment it’s  quite  difficult to close furthermore if it’s related to overseas. My instruction it’s quite simple just provide FGS  the necessary document for instance Label Etc. in order to move any shipment without any halt. Hope infuture  the related personal to perform final verification prior moving the shipment. 

Hi Tan,Since this A/C belong to 3rd party, pls provide Third Party  (ACC : 964848346) company name  &  poscode #? otherwise I will face  difficulty to do the booking   especially    company name & poscode. Pls advise ASAP.

Hi Lok,As recap just now,. the shipment not reach  FEDEX hub yet,  once reach the HUB then only able to check the  available connection if not  the delivery will be on Monday - 08/09/14 before 4pm subject to custom clearance. By the way I already put request to follow-up closely to deliver by tommrrow

Hi Wahab, As spoken to you, I need your approval to allow me to send  my father for medical follow-up (Eye Operation appointment) at General Hospital on 11th Sept' 14 Thursday (Estimation 2-3hrs)

Please approve by replying as HR need to update the system.

Pls be informed that our truck has been out from airport in 5 mins ago and on the way to TPC.

Kindly arrange for the cargo receiving. Thanks.

Cargo arrived PEN on CI5873/24 Aug.  We will arrange to deliver the cargo to TPC by today (25/Aug) if there's no discrepancy.   Thanks for your confirmation. We will try to expedite to deliver the cargo to TPC on 21/Jul (Mon) if there's no discrepancy.  Will keep you update the status.

Kindly contact TNT have been appointed as our Courier Service . A/C No. 231919.Please follow as Shipping Department instruction for the deliveries. Express Shipment - TNT = < 40kg delivery (A/C No. 231919) Normal Console Shipment- Kuehne + Nagel (Air & Sea) = > 40kg delivery Kindly acknowledge back by return & please arrange the delivery ASAP. Once arranged the shipment, please acknowledge us the tracking number.

Hi Radek,Thanks for yr prompt reply, I will  ask TNT courier to pick-up and proceed for further disposition.

Please take note this shipment required urgently to support the production built, as spoken need you help to expedite the shipment.

Hi Joon, (buyer)Need yr assitance on below request by Claire that "Payment is made", pls speed yr process as need to move out the shipment to meet the committed date otherwise we may losing some $$ due to fail in production.  Hi Claire, (shipper) These are the crucial shipments which will impact the production if can't meet the ETA date. Hi Geetha, (forwarderPls advise the shipper that " what type of lorry KN going to use" pls settle this and try to get this out by today.

Please take note of this special urgent shipment needed by Ms Baker team AVX HKG. Kindly ensure deliver as per the below schedule. Dear Eliza and Bee Kim Please monitor closely And ensure no discrepancy. Please let Loke and Me know if there is any issue.

I am here not to argue or to find out who’s right  / wrong, I mean that we need this urgently to support our production so please work out to bring ASAP.

Hi  Pavel,

 Just bring to you concern, the next week will be Quarter End thus all the outgoing shipment  AVX CZ  must be cleared before  01st October'14, this is accordance with the company audit requirement.

We will bring forward the shipment day from THURSDAY TO  WEDNESDAY   01st october 2014.  and the following shipment will arrange on  Monday 06/10/14 .

Hi KN,

The Thursday shipment to AVX bring forward to 01/10/14......

Further to our conversation just a moment, you have agreed to proceed for below destination charges. We shall proceed accordingly.

r.JJ,How are you, hope you still remember me your former down line, it seems quite some time I did not hear from you.How is everything, hope everything fine with you and your family sir.

Mr.JJ,

How is everything, hope everything fine with you and your family sir.I am lucky that has the opportunity to say a few words through this e-mail.Take care sir.

Mr.JJ,How are you, hope you still remember me your former down line, it seems quite some time I did not hear from you.How is everything, hope everything fine with you and your family sir.

Hi  Pavel,

 Just bring to you concern, there will be Quarter End thus all the outgoing shipment  AVX CZ  must be cleared by  01st October'14, this is accordance with the company audit requirement.

We will bring forward the shipment day from THURSDAY TO  WEDNESDAY   01st october 2014. 

 

 

 

Hi  Pavel,

 Just bring to you concern, that our office will be close on the following date :- From 06th  with conjunction with Public Holiday and we will bring forward the shipment day from Monday TO  Tuesday   07th october 2014. 

 

If you have any concern regarding the arrangement,  kindly get back to us.

Hi Russel,Thank you for the reply……………….My vacation will be from 6th Nov’14,if the arrangement been made on this date then I will be facing some difficulties where by I wont be in Malaysia .If you can provide me shipment details and which Forwarder handling the shipment, sea/Air thus I will arrange a head. CW,Please take note and advice accordingly. JJ,Very nice to hear from I have stopped with two kids girl 14 yrs old boy 13.I will on vacation to India to pay homage and will out for  a month.By gods grace if I have the chance to visit Singapore definitely will call and meet you. Hope everything goes well. Hi Rusell,Thanks for yr prompt reply, may be you can provide all the shipment details ahead so that I can get exempation fm my side and also advise which forwarder to be arrange for this shipment so that I will alert them before i go for vacation. 

Note : Kindly please take note that since China will be on long holiday, please do expect some delay on the deliveries.

Need your approval to allow me to report to work late as I need to send my daughter to school (Morning Session) representing Choral Speaking contest at Batu Kawan.

Thank you very for the great understanding and appreciate collaboration.

Well received with thanks. Shall proceed the needful onwards

Kindly assist to include Revatti.Thiagarajah@dhl.com, Norizam.Man@dhl.com & Rafidah.Saidin@dhl.com in future email communication and please remove Likson.Chew@dhl.comThanks. 

Thanks for the information and hope everything’s goes well.

I believe the system should not have any issues but will need to wait and see once it goes life.

I believe the system should not have any issues but will need to wait and see once it goes life.  We will notify from  the changes once the system goes life and will let  if there’s any hick ups in between.

 I guess  the system should not have any issues but need to wait and see once it goes life what the consequences.

As spoken over the phone, understood that we shall follow the incoterms on the shipping invoice as FOB terms and your end shall double confirm with buyer on next Monday, as the buyer is on leave today.

As spoken, with immediate effect KN will only need to submit 1 set of billing invoice with 1 set of supporting docs (HAWB, Invoice and/or packing list, K8 & POD) to TPC.  Hi Erleen, Please take note.

I have sent the BOL to consignee but I do have the copy of the BOL will send you shortly.

Noted and I will send the ISS form before sailing once granted from K N.  Please send the ISS form.

Hi Sir,Need yr kind approval , to issue the ticket for Mr Rajoo’s Japan trip, as the date line tomorrow to do the booking via e-ticket.

Hi Sir,The date line for Japan tomorrow thus is it fine to do the booking for Mr Rajoo. Need your advice.

There’s no attachment in the email. Please advise.

Please confirm whether this is to be via Seafreight or airfreight in return?

 Hi Wahab,Recap our conversation , the shipment arranged  with normal console arrival will be on next Monday 03/11/14.I have requested  DHL Global for earliest  arrival  but no promises will try by  Friday (31/10/14).

I will be appreciate if you could provide me the necessary information so that I will try my best bring the shipment before I leave for vacation.

Please assist to extend pick up time to 5.00pm today, due to our Internal custom’s team relocation. Regret for the inconvenience caused.

As spoken due to invoice have 3 different item, we require to have the individual package / item weight to proceed with custom clearance.  Appreciate kindly contact your shipper to provide the packing list.

Hi Buyers,Need your assistance here, kindly  arrange the necessary payment to the supplier as they already sent all the details pertaining to the shipment to me.

Thanks for yr prompt reply and I'll away fm office for a month, Ms. Looi will be here to assist you . 

Hi Geetha/Song,Pls follow-up closely, we are out of stock for this  part and we need this shipment dock in TPC by 12th Nov 2014  if can't be deliver on the specific time/date will cause line down. Please take this seriously. Please inform the end user the shipment can only be delivered next week due to Vessel delay.

Hi Rhonda,Thanks for asking I foresee there’s no any long shutdown for the next few months but high possibility may be for the Chinese New Year festival.There’s no any Memo or plan yet will keep you notify if there’s any.Thanks and have a great weekend.

Hence, all the shpt will arrive in PEN on 30/Nov?? Please adv, so that we can proceed to arrange for custom clearance.

We have escalated on this case, but understood that KN BOS is on holiday and will be back on next Monday, we will push again on next Monday and keep you update.

Cargo scheduled to arrive KN JFK on 02/Dec, do not think that the cargo can reach TPC on 05/Dec (Fri), anyhow will try level best to expedite and update on the flight details once available. FYI, KN JFK is closed for Thanksgiving Holiday on 27/Nov & 28/Nov.

As spoken over the phone understood that is under DAP terms, where KN PEN will arrange for custom clearance at PEN and KWE will arrange for the delivery to TPC and understood that KWE will arrange for delivery at 1 go when all 4pcs of cargo arrive PEN. Hence, please notify KN PEN on the delivery date in advance so that KN PEN will arrange for clearance 1 day before the delivery.

Thanks for the update.We have dropped an email to follow up with KN BOS, will keep you update on the status & flight details once available.

Thanks, please help to monitor closely and keep us update, meanwhile kindly check and update us the incoterms for this.

Tried to call, but unable to get in touch, would like to follow up on the ETA for this shpt and also the incoterms.

As KN JFK will only received the cargo by today, they will work with carrier and keep you update on the flight details once available

Thanks, perhaps this is not KN’s tracking# but is the Fedex tracking# that Indium in JFK use to send out the goods to KN JFK, in future appreciate that you may adv your counterpart to contact KN JFK as well once they send out the parcel, so that KN JFK can arrange for the receiving accordingly to avoid any miss out:-

Hi Kristal, Appreciate that you may check with your counterpart the Fedex tracking# if cargo has been sent out, so I can adv KN JFK to follow up accordingly, thanks.

Thanks & please keep us update on the ETA

Thanks for your update. Hi Ms Looi, Since shpt is via SIN and not moving under KN, hence we will consider as case closed for KN.

Encl herewith the email update.

Any update for below shpt??

Would like to follow up on below.

Referring to the shipping docs, shpt is under DAP terms, if is under DAP terms, then KN PEN will only arrange for custom clearance and bill to TPC, while KWE will arrange for the delivery. Please confirm.

Wait origin to update flt detail . will advise you by tomorrow Will keep you update on the status once we have the update from KWE.

Shall update once we have the information from KWE for this shpt.Appreciate for your update.

Any update for below shpt?? Hi Kristal, Please help to inform your counterpart in JFK to place the booking with Rachel/KN JFK. We are checking with KN origin, shall keep you update on the flight details once available.

Tentatively there is no shpt update from KN JFK.

As spoken over the phone, understood that the cargo will be ready only on 1st or 2nd week of Dec, please find below KN BOS contact dtls, kindly adv your counterpart to place booking with Mike/KN BOS once the cargo is ready:- Thanks for follow up, we have communicate with TPC in a separate email for this. FYI, KN origin contact person as below:-

will keep you update on the status & flight details once available.

We are working with TPC on this, shall adv the instruction to KN JPN once available. This is a DG shpt and seems like this is a new shpt whereby there is no rates quoted before, hence KN PEN shall provide the quote for approval prior to proceed. Hi Carol/Judy, Please assist on the quotation. Appreciate to adv your counter part in JFK to send the booking to KN JFK once available.

I need this shipment very urgent as our line already down, I don’t know how you will handle it but make sure to bring the material on time.

Well noted on the update with thanks.

Appreciate to provide asap for below details request;

- PIC details (name & contact number,fax or email address) - Shipper company name

I already check with RS guy Din,according to him not received yet.Pls provide the tracking # without tracking no. difficult for me to trace shipment info.

Hi Carol,Is nice knowing you and I had a great time working with you.All the best and keep in touch.

Hi Erleen,Pls arrange  to deliver the cargo to TPC on 20/Dec (Sat) before 12noon as I need the  shipment urgently which required  by Production. Hi Din,Pls  alert and standby the store personnel to receive the cargo. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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