SAMPLE COMPUTER SYSTEMS SERVICING INTERVIEW QUESTIONS

1. Give examples of network devices. Switch, hubs, routers, bridges

2. What do you mean by MAC address? a unique identifier assigned to most network adapters or network interface

cards (NICs) by the manufacturer for identification

3. What is motherboard for you? the primary circuit board of a personal computer, containing the circuitry

for the central processing unit, keyboard, mouse and monitor, together with slots for other devices

4. Give examples of input device. Mouse, keyboard, webcam, digital camera, drawing tablet, scanner,

microphone, joystick, touch screen, barcode scanner

5. Give examples of output device. Monitor, speaker, printer, headphones

6. Give examples of storage devices. Internal/external hard drives, network attached storage (NAS), cd/dvd,

flash drives

7. What’s the maximum hard drive size for FAT16-based Windows system? 2gb minimum hard disk for FAT16

8. How many hard drives do we generally can accommodate in a pc? 4 hard drive can be supported

primary master, slavesecondary master, slave

9. Name the processor lines of two major manufacturers? Intel, AMD

10. What are the basic expansion card types? ISA – Industry standard architecture PCI – peripheral component interface AGP – accelerated graphics port

11. How do you clear CMOS password? Remove the cmos battery for at least 2 minutes or the cmos jumper then

re-install the battery.

Vtvs css nc II Page 1

12. What is TCP/IP? CP/IP (Transmission Control Protocol/Internet Protocol) is the basic

communication language or protocol of the Internet. It can also be used as a communications protocol in a private network (either an intranet or an extranet).

13. Where’s MBR located on the disk? The MBR is located at the first sector of the hard disk. It is located in

sector 0, track 0, head 0, cylinder 0 of the primary active partition.

14. How many logical drives can we possibly fit into a physical disk? Maximum of 24 logical drives. The extended partition can only have 23

logical drives.

15. What is expansion slot? What are the common expansion slots found in compatible computers?

ISA – Industry standard architecture PCI – peripheral component interconnect AGP – accelerated graphics port AMR – audio/modem riser CNR – communication and network riser EISA – extended industry standard architecture PCIe - peripheral component interconnect express VESA - Video Electronics Standard Association

16. Gives examples of add-on devices being added to PCI slots? NIC/LAN cards, sound cards, tv tuners, firewire cards

17. What is BIOS? It stands for basic input-output system. It controls the most fundamental

operations of a computer and it is necessary to start a computer.

18. What is a byte? It is eight binary digits. It is the smallest unit a computer works with at

once.

19. What is control panel? A system utility that comes with Windows that allows the use to change a

variety of system settings.

20. Define modem. What is its function? A modem (modulator-demodulator) is a device that modulates an analog

carrier signal to encode digital information, and also demodulates such a carrier signal to decode the transmitted information

Vtvs css nc II Page 2