How to Develop Highly Customizable Off-the-Shelf Software (Aleksey Stukalov)
Computer Software USER GUIDE - Software Shelf...
Transcript of Computer Software USER GUIDE - Software Shelf...
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United KingdomVitality House, 2 - 3 Imberhorne WayEast Grinstead, West Sussex, RH19 1RL
Sales: +44 1342 310950Support: +1 727 445 1920Fax: +44 1342 302405Email: [email protected]
United States601 Cleveland Street, Suite 710Clearwater, FL 33755
Sales: 800 962 2290Support: 727 445 1920Fax: 727 445 9223Email: [email protected]
USER GUIDEPRINT MANAGER PLUS 2008 WITH CLIENT BILLING AND AUTHENTICATIONTake Control of Your Network Printing
Software Shelf services including tech support, online store, and other help services can be contacted by going to http://www.softwareshelf.com
Software Shelf Computer Software
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2008SoftwareShelfInternational,Inc.,AllRightsReserved
ThisUserGuideandDocumentationdescribestheinstallationandoperationofSoftwareShelfPrintManagerPlussoftware.
SoftwareVersion:Version2008(7.0)
OperatingSystem:WindowsNT,Windows2000,WindowsXPandWindows2003,WindowsVista,Windows2008
TheSoftwaredescribedinthisdocumentisownedbySoftwareShelfInternational,Inc.andisprotectedbyUnitedStatescopyrightlawsandinternationaltreatyprovisions.Therefore,youmusttreattheSoftwareandrelatedwrittenmaterialslikeanyothercopyrightedmaterial(e.g.abookormusicalrecording)exceptthatyoumayeither(a)makeonecopyoftheSoftwaresolelyforbackuporarchivalpurposes,or(b)transfertheSoftwaretoasingleharddiskprovidedyoukeeptheoriginalsolelyforbackuporarchivalpurposes.YoumaynotcopytheuserdocumentationprovidedwiththeSoftware,exceptforyourownauthorizeduse.Youagreetoabidebyalltermsofthelicensetousethesoftwareuponinstallingordownloadingthesoftwareinaccordancewiththefulllicenseagreementaccompanyingthesoftware.
RESTRICTEDRIGHTSLEGEND
TheSoftwareanddocumentationareprovidedwithRESTRICTEDRIGHTS.Use,duplication,ordisclosurebythegovernmentissubjecttorestrictionsassetforthinsubparagraph(c)(1)(ii)oftheRightsinTechnicalDataandComputerSoftwareclauseatDFARS252.2277013orsubparagraphs(c)(1)and(2)oftheCommercialComputerSoftwareRestrictedRightsat48CFR52.22719asapplicableandallsimilarlyrelatedlawsofyourjurisdiction.
ManufacturerisSoftwareShelfInternational,Inc.,601ClevelandStreet,Suite710,Clearwater,Florida33755USA.
ThefollowingaretrademarksownedbySoftwareShelfInternational,IncintheUnitedStatesandothercountries:
SoftwareShelf
PrintManagerPlus
EnterpriseWire
FileRescuePlus
PrintQueueManager
PrintConsole
Allothertrademarksarethepropertyoftheirrespectiveowners.
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INTRODUCTION ............................................................................................................................................................... 6
REQUIREMENTSANDRECOMMENDATIONS ........................................................................................................................................6HardwareandSoftwareRequirements............................................................................................................................... 6AgentsandOptionsSystemRequirements .........................................................................................................................7InstallableDatabaseOptions ..............................................................................................................................................7NetworkInfrastructureRequirements ................................................................................................................................8
LICENSINGPRINTMANAGERPLUS ...................................................................................................................................................9PRODUCTREGISTRATIONANDSUPPORT..........................................................................................................................................10
RegisteringPrintManagerPlus ........................................................................................................................................10ObtainingSupport.............................................................................................................................................................10ProductUpdates................................................................................................................................................................10
INSTALLINGPRINTMANAGERPLUS2008 ....................................................................................................................... 11
NEWPRINTMANAGERPLUSINSTALLATIONS ...................................................................................................................................11INSTALLINGPRINTMANAGERPLUS................................................................................................................................................11
ContinuingtheInstall:CreatingaLocalMSAccessDatabase ..........................................................................................12ContinuingtheInstall:CreatingaLocalSQL2005Expressdatabase................................................................................13ContinuingtheInstall:CreatingaPrintManagerPlusdatabaseonanExistingSQLServer.............................................13ContinuingtheInstall:ConnectingtoanExistingPrintManagerPlusDatabase .............................................................14ContinuingtheInstall:ConnectingtoanExistingSQLDatabase ......................................................................................14ContinuingtheInstall:ConnectingtoanExistingMicrosoftAccessdatabase..................................................................15
INSTALLINGPRINTMANAGERPLUSONAPRINTSERVERCLUSTER ........................................................................................................16RecommendationstoReviewbeforeStartingaClusterInstall .........................................................................................16RunningtheInstallonCluster ...........................................................................................................................................16
SILENTINSTALLOFPRINTMANAGERPLUS ......................................................................................................................................18INSTALLINGONMULTIPLEPRINTSEVERSSHARINGACENTRALDATABASE .............................................................................................20
RunningtheInstallontheFirstPrintServer......................................................................................................................20InstallingPrintManagerPlusonAdditionalServers.........................................................................................................21
UPGRADINGTOPRINTMANAGERPLUS2008 .................................................................................................................................22UpgradeInstallationfromversion6.0 ..............................................................................................................................22UpgradingfromVersion5.5..............................................................................................................................................23Upgradingfromversions5.0andearlier ..........................................................................................................................23
INSTALLINGPRINTMANAGERPLUSAGENTSANDOPTIONS.................................................................................................................24InstallingtheAuthenticationModuleonWindows...........................................................................................................24InstallingtheAuthenticationModuleonAppleMacintoshOSX .......................................................................................25SettingtheMacAuthenticationModuletoStartupAutomatically ..................................................................................25InstallingtheRemoteAdministrator.................................................................................................................................26InstallingandConfiguringtheWorkstationConnectedPrinterAgent..............................................................................28
USINGPRINTMANAGERPLUS........................................................................................................................................ 30
INTRODUCTION ..........................................................................................................................................................................30LaunchingthePrintManagerPlusAdministrator.............................................................................................................30StartingthePrintManagerPlusservice............................................................................................................................31TheAuthenticationModule ..............................................................................................................................................31
FILTERINGUSERSBYGROUPS,ORGANIZATIONALUNITSANDDOMAINS ................................................................................................32USINGPRINTMANAGERPLUSFORTRACKINGOFPRINTING................................................................................................................34
EnsuringPrintersareDetectedandTracking....................................................................................................................34RunningReportstoViewSummaryandDetailedInformation .........................................................................................36
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AddingandTrackingnewPrinters ....................................................................................................................................38TrackingPrintingbyUserGroups......................................................................................................................................39TrackingPrintingbyOrganizationalUnits ........................................................................................................................40
MANAGINGUSERQUOTAS,RESTRICTIONSANDGROUPS ...................................................................................................................41IntroductiontoUsers,GroupsandOrganizationalUnits ..................................................................................................41SearchingwithinEachTab ................................................................................................................................................41SettingQuotasandRestrictionsonaPerUserBasis ........................................................................................................42SettingQuotasandRestrictionsDefaultonanActiveDirectoryGroup............................................................................43SettingQuotasandRestrictionsDefaultonanOrganizationalUnit.................................................................................45DetailedUserRestrictionInformation: .............................................................................................................................46ConfiguringQuotastoResetorUpdateAutomatically.....................................................................................................49UsingtheActiveDirectoryViewfiltertosetQuotasandRestrictions ..............................................................................50SettingaseparatesetofQuotasandRestrictionsPeraPrinterGroup ............................................................................52ChangingthePrimaryGroupMembershipofaUser ........................................................................................................55
ENABLINGENDUSERPOPUPSANDINFORMATION...........................................................................................................................56WhentousetheEndUserInquiryToolinsteadoftheAuthenticationModule ................................................................56SettingupRestrictionPopups ..........................................................................................................................................57ActivatingPrintJobVerification........................................................................................................................................58
CONFIGURINGPRINTERS,PRINTCOSTSANDPRINTERRESTRICTIONS ....................................................................................................59IntroductiontothePrintersTab........................................................................................................................................59UsingDefaultPrinterSettingstoconfigureCostsandSettings ........................................................................................60SettingtheCostPeraPage...............................................................................................................................................61ConfiguringCostperanInchforLargeFormatPrinters....................................................................................................62SettingupAdvancedPageCostsforStandardPrinters.....................................................................................................63SettingupAdvancedCostperanInch/CentimeterforLargeFormatPrinters..................................................................65ConfiguringProperChargingofDuplexPrinting...............................................................................................................67ConfiguringRestrictionsperPrinter ..................................................................................................................................69DetailedPrinterRestrictionInformation:..........................................................................................................................70UsingPrinterGroups .........................................................................................................................................................73ConfiguringClientSelectionorAuthentication .................................................................................................................74EnablingPrintJobVerification ..........................................................................................................................................75AddingnewPrinterstoPrintManagerPlus......................................................................................................................75ExcludingPrintersfrombeingTrackedbyPrintManagerPlus .........................................................................................76HoldingPrintjobsforRelease(BytheWebBasedReleaseStation) .................................................................................78
MANAGINGPRINTSERVERS..........................................................................................................................................................79IntroductiontothePrintServersTab ................................................................................................................................79StoppingandRestartingthePrintManagerPlusService .................................................................................................80VerifyingandEditingtheLicenseUsedbyEachServer .....................................................................................................81ConfiguringtheMasterServer ..........................................................................................................................................82
UPDATINGPRINTMANAGERPLUSUSINGEUPDATE ..........................................................................................................................83UpdatingPrintManagerPlus............................................................................................................................................83MaintenanceforPrintManagerPlus2008.......................................................................................................................85TroubleshootingtheeUpdateSystem ..............................................................................................................................85
CLIENTBILLINGANDAUTHENTICATIONOPTIONS........................................................................................................... 86
CONFIGURINGCLIENT,PROJECTORDEPARTMENTBILLING .................................................................................................................87BillingPrintJobstoaClient,ProjectorDepartment .........................................................................................................87RequiringaPasswordforClients,ProjectsorDepartments..............................................................................................89
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ImportingClient/ProjectAccounts ....................................................................................................................................90CONFIGURINGUSERNAMEANDPASSWORDAUTHENTICATION ...........................................................................................................92
SettingupAuthenticationbyActiveDirectoryUsernameandPassword .........................................................................92SettingupAuthenticationbyCustomUsernameandPassword.......................................................................................93SettingupAuthenticationbyActiveDirectoryPasswordOnly..........................................................................................95SettingupAuthenticationbyCustomPassword ...............................................................................................................96ImportingUsernamesandPasswords...............................................................................................................................98
ADVANCEDCLIENTBILLINGANDAUTHENTICATIONOPTIONS ............................................................................................................100CombiningtheBillingofPrintJobswithUsernameandPasswordAuthentication ........................................................100AllowingProject/AccountComments..............................................................................................................................101EnablingandUsingBatchPrinting..................................................................................................................................102EnablingAuthenticationSecurity ....................................................................................................................................104ChangingtheAuthenticationTimer ................................................................................................................................105AllowingEndUserstoCreateClientAccounts ................................................................................................................106
ADMINRIGHTSANDSECURITY..................................................................................................................................... 107
EnablingAdminRights ....................................................................................................................................................107SettingtheMasterAccountPassword ............................................................................................................................108CreatingAdminSecurityLogins.......................................................................................................................................109SettingPermissionsonanAdminRightsLogon ..............................................................................................................110
REPORTINGWITHINPRINTMANAGERPLUS................................................................................................................. 112
REPORTSINTRODUCTION ...........................................................................................................................................................112RunningaReport: ...........................................................................................................................................................113SummaryReports............................................................................................................................................................114DrillingDowninSummaryReports .................................................................................................................................115DetailedReports:.............................................................................................................................................................116
GENERATINGANDVIEWINGREPORTS...........................................................................................................................................117ReportingbyDateRange ................................................................................................................................................117SpecifyingSpecificReportingCriteria..............................................................................................................................118PrintingReports ..............................................................................................................................................................119ExportingReports............................................................................................................................................................120NavigatingReports .........................................................................................................................................................121DocumentSearching .......................................................................................................................................................124
ADVANCEDSETTINGSANDOPTIONS............................................................................................................................ 125
ADVANCEDUSERMANAGEMENT ................................................................................................................................................125ConfigurePrintManagerActions....................................................................................................................................125DefiningorAddingTrustedDomains ..............................................................................................................................126PrintingSecurity ..............................................................................................................................................................127AdvancedDatabaseSettings...........................................................................................................................................128
DATABASEMAINTENANCE .........................................................................................................................................................129PurgingOrphanedUsersandGroups..............................................................................................................................129PurgingDatabaseHistory ...............................................................................................................................................131PurgingOrphanedServersandPrinters ..........................................................................................................................132
CUSTOMPAGESIZES.................................................................................................................................................................134
WORKSTATIONCONFIGURATIONANDMODULES ........................................................................................................ 136
CONFIGURINGWINDOWSWORKSTATIONSTHROUGHAPRINTSERVER ...............................................................................................136
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ConnectingtoaWindowsSharedPrinter .......................................................................................................................136InstallingaPrinterLocallyusingLPD/LPRPrinting .........................................................................................................138
CONFIGURINGMACOSXMACHINESTOPRINTTHROUGHAPRINTSERVER...........................................................................................139ConnectingusingLPD/LPRPrinting.................................................................................................................................139
ADVANCEDCLIENTCONFIGURATIONS...........................................................................................................................................140FirewallPortsusedbyPrintManagerPlusforWorkstationCommunication.................................................................140Citrix/TerminalServicesClients .......................................................................................................................................141
DATABASEINFORMATIONANDOPTIONS..................................................................................................................... 142
DatabaseIntroduction ....................................................................................................................................................142BasicTableStructure.......................................................................................................................................................142
DATABASESELECTIONANDCONFIGURATION .................................................................................................................................143VerifyingandChangingtheSelectedDatabase ..............................................................................................................143SelectingtheCorrecttypeofdatabaseforPrintManagerPlus ......................................................................................143SharingaMicrosoftSQL7.0/2000/2005Database ........................................................................................................144SharingaMicrosoftAccessdatabaseforRemoteAdministration..................................................................................144PermissionsonaPrintManagerPlusSQLDatabase ......................................................................................................145UsingtheSQLManagementStudioExpresstoSetPermissions: ....................................................................................145
INTERFACEWALKTHROUGHANDEXPLANATION.......................................................................................................... 146
MENUS ..................................................................................................................................................................................146FileMenu.........................................................................................................................................................................146EditMenu........................................................................................................................................................................147ViewMenu ......................................................................................................................................................................147SettingsMenu .................................................................................................................................................................149HelpMenu.......................................................................................................................................................................150
TOOLBOXICONS.......................................................................................................................................................................151TABSANDICONS ......................................................................................................................................................................152
UsersTab.........................................................................................................................................................................152UserGroupDefaultsTab.................................................................................................................................................152OrganizationalUnitsTab ................................................................................................................................................153ClientBillingTab..............................................................................................................................................................153PrintersTab.....................................................................................................................................................................153ServersTab......................................................................................................................................................................154ReportsTab .....................................................................................................................................................................154
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IntroductionPrintManagerPlus2008withClientBillingandAuthenticationisasoftwarebasedprintmanagementproductthatisdesignedtotrack,quotaandrestrictprintinginaMicrosoftWindowsActiveDirectoryenvironmentorinaWindowsWorkgroupsetup.ItislicensedperasingleprintserverrunningMicrosoftWindowsServerorWorkstation2000,XP,2003,Vista,2008.TheproductinstallchangesnothingintheWindowsinfrastructureandreliesonlyuponthestandardWindowsprintsubsystem.TheClientBillingandAuthenticationeditionalsoincludesadditionalfunctionalitytobillandauthenticationprintstospecificclients,projectsorusers.
LargerorganizationsrunningWindowsClusteredservers,andTerminalServicesorCITRIXbasednetworksarealsofullysupported.
RequirementsandRecommendationsPrintManagerPlus2008isasoftwarebasedsolution,itisdesignedtobeinstalledandrunfromaWindowsPrintServer.Thefollowingrequirementsandrecommendationswillassistinensuringthesoftwareisproperlyimplementedwithinyournetworkenvironment.
HardwareandSoftwareRequirementsThefollowingoutlinesthesystemrequirementsrequiredforinstallingonaWindowsPrintServer.
Print Manager Plus 2008 Server Install
SupportedOperatingSystems MicrosoftWindows2000Server/Workstation MicrosoftWindows2003Server(Standard,R2,x64) MicrosoftWindows2008Server MicrosoftWindowsXPProfessional(Standard,x64) MicrosoftWindowsVista
HardDriveStorage DefaultInstallation150MB InstallationwithMicrosoftSQL2005Express335MB
Processor IntelPentium4andgreaterorcompatible 64bitProcessorssupported
RandomAccessMemory(RAM) 512MBRequired 1GBRecommended
ApplicationSupport SupportsMicrosoftClusteringServices SupportsCitrixandTerminalServicesEnvironments.
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AgentsandOptionsSystemRequirementsThefollowingoutlinessystemrequirementsforeachAgentandOptionavailableforPrintManagerPlus2008.
Agents and Options Requirements
RemoteAdministrator MicrosoftWindows2000/XP/VistaWorkstation 150MBHardDriveSpace
AuthenticationModule MicrosoftWindows2000/XP/VistaWorkstation 4MBHardDriveSpace
WorkstationConnectedPrinterAgent MicrosoftWindows2000/XP/VistaWorkstation 5MBHardDriveSpace
InstallableDatabaseOptionsListediseachdatabaseoptionavailablewithrecommendationsofwheneachisappropriate.
Database Type Recommended For
MicrosoftAccess SmallNetworks,LabsandLibraries PrintingLessthan750PrintJobsPeraDay SingleWindowsprintserver Lessthan5WorkstationAgents
MicrosoftSQL2005Express SmalltoMediumsizednetworks,LabsandLibraries PrintingLessupto5,000printjobsperaday. SingleWindowsPrintServers Upto15WorkstationAgents
MicrosoftSQL7.0/2000/2005 MediumtoLargenetworks Printingunlimitedjobsperaday SingleorMultipleWindowsPrintServers UnlimitedWorkstationConnectedPrinterAgents
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NetworkInfrastructureRequirementsPrintManagerPlus2008isdesignedtotrack,quotaandrestrictprintinginaMicrosoftWindowsActiveDirectoryenvironmentorinaWindowsWorkgroupsetup.ItsdesignassumesthatprintjobsfromclientworkstationsarespooledtoaWindowsserver/workstationactingasaprintserver,andnotsentdirectlyfromtheclientworkstationtotheIPAddressorPortofanetworkconnectedprinter.
Important:ItisrequiredthatPrintManagerPlus2008beinstalledontheWindowsWorkstationorServerthatissharingtheprintqueueswithinthenetwork.
PrintersconnecteddirectlytoWindowsNT/2000/XP/Vistaworkstationcanalsobesuccessfullymanaged.(SeethesectionWorkstationConnectedPrintersSetup)
PrintersmaybeattachedtothenetworkinanumberofwaysaslongastheyarespooledthroughaWindowsPrintServer(SeenetworkDiagramsbelow):
PrintersdirectlyconnectedtoaWindowsPrintServerviaaCOM,LPTorUSBport.
NetworkPrintersconnected,eitherthroughabuiltinnetworkcardorviaadevicewhichinterfacesthenetworktoanLPT1styleconnector.(Thisdevice,e.g.theHPJetDirect,isoftencalleda"PrintServer"donotconfusethiswiththeWindowsPrintServermachinewherePrintManagerPlusisinstalled)
PrintersattachedtoaWindowsNT/2000/XP/Vistaworkstation.
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LicensingPrintManagerPlusPrintManagerPlus2008islicensedperaMicrosoftWindowsPrintServer.Licensingiscontrolledbyalicensekeywhichwillbegiventoyouonceyourpurchasehasbeenmadeandregistered.BelowarethedifferentversionsofPrintManagerPlusandhowtheyarelicensed.
Print Manager Plus Standard Small Business Edition 2008TheSmallBusinessEditionislimitedtoaWorkGroupnetworkorsinglefileandprintserverwithnomorethan5printersand35users.MaintenanceisincludedandcoversUpgrades/UpdatesandPhonesupportfor1Yearfromdateofpurchase.
Print Manager Plus Standard 2008PrintManagerPlusStandardislicensedperaprintserver.Itcoversunlimitedusersonthedomain(s)andunlimitedprintersontheprintserverorworkstationconnectedprinters.MaintenanceisincludedandcoversUpgrades/UpdatesandPhonesupportfor1Yearfromdateofpurchase.
Print Manager Plus with Client Billing and Authentication SOHO Edition 2008TheSmallOffice,HomeOfficeversionislimitedtoaWorkGroupnetworkorsinglefileandprintserverwithnomorethan2printersand5users.TheSOHOeditionhasallofthefunctionalityofClientBillingwithAuthentication.MaintenanceisincludedandcoversUpgrades/UpdatesandPhonesupportfor1Yearfromdateofpurchase.
Print Manager Plus with Client Billing and Authentication Small BusinessEdition 2008TheSmallBusinessEditionislimitedtoaWorkGroupnetworkorsinglefileandprintserverwithnomorethan5printersand35users.TheSOHOeditionhasallofthefunctionalityofClientBillingwithAuthentication.MaintenanceisincludedandcoversUpgrades/UpdatesandPhonesupportfor1Yearfromdateofpurchase.
Print Manager Plus with Client Billing and Authentication 2008PrintManagerPluswithClientBillingModuleislicensedperaprintserver.Itcoversunlimitedusersonthedomain(s)andunlimitedprintersontheprintserverorworkstationconnectedprinters.MaintenanceisincludedandcoversUpgrades/UpdatesandPhonesupportfor1Yearfromdateofpurchase.TheworkstationbasedClientAuthenticationModulecanbeinstalledonunlimitedworkstationsfornoextracharge.
Print Manager Plus Workstation Connected Printer Agent 2008 TheWorkstationConnectedPrinterAgentislicensedperWindows2000/XP/VistaWorkstation.Itcoversunlimitedtrackingofallprintersonthisworkstations.TheagentrequiresafulllicenseofPrintManagerPlus2008tobeinstalledtoconfigureandusetheWorkstationConnectedPrintAgent.MaintenanceisincludedandcoversUpgrades/UpdatesandPhonesupportfor1Yearfromdateofpurchase.
Print Manager Plus Traveling Consultant Edition 2008PrintManagerPlusTravelingConsultantEditionislicensedperprintconsultant.TheproductlicenseisgoodforOneYear.Theproductcanbeloadedonasmanycustomersitestheconsultantwantstoretrieveprintingstatisticsfrom.Theproductlicenseisgoodforsiteswithuptosomanyservers.Eachinstallationisgoodfor90daysonly.Maintenanceisincludedinthispriceandcoversupgrades/updatesandphonesupportfor1year.
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Print Manager Plus 2008 with Client Billing and Authentication User Guide | Page 10
ProductRegistrationandSupport
RegisteringPrintManagerPlusPrintManagerPlusrequiresalicensekeytoinstallthefullversionoftheproduct.WhentheproductispurchasedthroughSoftwareShelfInternationalIncoroneofitsresellers,thenameandcontactinformationoftheEndUserisrequired.Onceobtainedthislicensekeyisissuedandtheenduserslicensewillautomaticallyberegistered.
Ifyouwouldliketoverifytheregistrationorchangetheregistrationdetailspleasesendarequestbyemailto:support@softwareshelf.com.PleaseincludeyourfullcontactdetailsandyourcurrentinstallkeywhichcanbefoundintheServersTabonthePrintManagerPlusinterface,andthenclickingonEditLicenseKey.
ObtainingSupportThefollowingUserGuideisdesignedtocoverallaspectsofusingandadministeringPrintManagerPlus2008.Ifyoushouldencounterdifficultiesintheuseoftheproduct,additionaltechnicalsupportisavailableontheweb.Additionallywithacurrentmaintenancecontractadditionalphoneandemailsupportisavailable.
Thepurchaseofthisproductincludesthefirstyearofphonesupportandproductupdates/upgrades.Afterthefirstyear,maintenancecanbeextended.
NorthandSouthAmerica,Canada,Australia,ASIA:SoftwareShelfInternational,Inc.601ClevelandStreet,Suite#710Clearwater,FL33755UnitedStatesPhone:8009622290,7274451920Fax:7274459223Email:[email protected]:www.softwareshelf.com
Europe,MiddleEast,andAfrica:SoftwareShelfInternational,Inc.VitalityHouse,2/3ImberhorneWayEastGrinstead,WestSussexRH191RLUnitedKingdomPhone:+441342310950Fax:+441342302405Email:[email protected]:www.softwareshelf.co.uk
ProductUpdatesProductUpdatesandUpgradesareeasilyobtainablebyusingtheeUpdatefunctionofthesoftware.ThisfeaturecanbeaccessedusingthePrintManagerPlusAdministratorandusingtheeUpdateundertheFileMenu.TheeUpdatedialogwillexplainhowyoucanautomaticallycheckifthereisanupdatedversionforyoutodownloadanditwillthendownloadandinstalltheupdateforyou.
mailto:[email protected]:[email protected]://www.softwareshelf.com/mailto:[email protected]://www.softwareshelf.co.uk/
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InstallingPrintManagerPlus2008
NewPrintManagerPlusInstallationsThefollowingsectionsoutlinecreatinganewinstallofPrintManagerPlus2008onanexistingMicrosoftWindowsPrintServer.ThisinstallshouldbemadeontheServerorWorkstationthatissharingtheprinterswithinyournetwork.
InstallingPrintManagerPlus
1. Choose the Windows Workstation or Server that is or will be your Network Print Server.
2. Insert the Print Manager Plus CD or double click the Install EXE you have downloaded from the internet.
3. Upon inserting the CD, or running the EXE, the installation screen will appear. Click [Next] to get the installation started.
4. The Licensing screen will require your license key, once the key is entered, click [Next].
Note: If this is an evaluation version and you have not received a key please contact [email protected]. For a copy of your purchased licensed key please contact [email protected]
5. The License Agreement screen allows you to view the license agreement, once you have agreed select [I Agree] and click [Next].
6. You will be asked to choose the installation destination, once done click [Next]. Note: The Default destination is: C:\Program Files\Software Shelf International Inc
7. This next screen will prompt you to choose Full Setup or the Administrator Only Setup. In this case you would select [Full Setup]. Administrator Only setup is for installing additional Remote Administrators.
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http://www.softwareshelf.com/userguide/printmanagerplus/clientbilling.asp#section2.11#section2.11mailto:[email protected]:[email protected]
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8. Next you will enter the Database creation wizard. This wizard gives you four database options. Select the database option appropriate for your situation. Click Below to see details on how to install with each database type. For Further Information on each type of database, please visit (Print Manager Plus 2008 Database Options) within the Introduction.
Create Local Microsoft Access Database: Choose this if you plan to use Print Manager Plus on only one server, and will be tracking less than 750 print jobs per a day. (Click to continue with this option)
Create Local SQL 2005 Express Database: Choose this option if you plan to use Print Manager Plus on only one server, and will be tracking up to 5,000 print jobs per a day. (Click to continue with this option)
Create Print Manager Plus database on an Existing SQL 7.0/2000/2005 Server: Choose this option to create a database on an Existing SQL Server. Creating the database on a full version of SQL Server is recommended if you plan to use Print Manager Plus for more than one Print Server, or a single Print server with more than 5,000 print jobs per a day. (Click to continue with this option)
Note: Print Manager Plus does not include Server or Client Access Licenses for any edition of Microsoft SQL Server 7.0, 2000 or 2005.
Connect to an Existing Print Manager Plus Database: This option is selected when a Print Manager Plus database has already been setup on your network. Generally this option will be chosen when installing additional Print Manager Plus servers that will share one database. (Click to continue with this option)
ContinuingtheInstall:CreatingaLocalMSAccessDatabaseMicrosoftAccessitthesimplestsetupforPrintManagerPlus.ItwillinstallaMicrosoftAccessdatabaseinyourWindows\System32foldernamepmpquota.mdb.ALicenseofMicrosoftAccessisnotrequired.
9. OnceyouhaveaselectedthisdatabaseOption,click[Next].
10. PrintManagerPlusisnowreadytoInstall.Clickthe[Install]buttontostarttheInstallation.
11. Oncetheinstalliscompleteyoucanclick[Finish]toexit.
Important:TheservershouldberebootedbeforeusingPrintManagerPlus.Thismaybenecessary beforeprintManagerPlusisabletocorrectlytrackyourprinters.
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ContinuingtheInstall:CreatingaLocalSQL2005ExpressdatabaseThisoptionisbestforenvironmentswithonePrintServerwithalowtomidrangeprintingload,upto5,000printjobsperaday.ThiswillinstallaninstanceofMicrosoftsSQLServer2005ExpressspecificallyforusewithPrintManagerPlus.
9. OnceyouhaveaselectedthisdatabaseOption,click[Next].
10. ApromptwillappearaskingyoutoallowtheinstallofSQL2005Express,choose[Yes]tocontinue.
11. AfterafewminutestheSQLExpressdatabasewillhavefinishedinstalling.Oncethisdonethesetupcan continue,click[Install]tocompletetheinstallation.
12. Oncetheinstalliscompleteyoucanclick[Finish]toexit.
Important:TheservershouldberebootedbeforeusingPrintManagerPlus.Thismaybenecessary beforeprintManagerPlusisabletocorrectlytrackyourprinters.
ContinuingtheInstall:CreatingaPrintManagerPlusdatabaseonanExistingSQLServerThisoptionisrecommendedifyouplantousePrintManagerPluswithmorethanonePrintServer.ItisalsorecommendedforenvironmentswithhighprintvolumeorwhereyoualreadyhaveanexistingSQLServeryouwouldliketousetostoreyourPrinthistoryandPrintManagerPlussettings.ThisOptionSupportscreatingadatabaseonMicrosoftSQL7.0,2000,2005andSQL2005Express*. *SQL2005Express/MSDE:UsingSQLExpressorMSDEwithmorethanonePrintServerisnotrecommended.
9. OnceyouhaveaselectedthisdatabaseOption,click[Next].
10. TheServiceLogonscreenwillappear,entertheusernameandpasswordfortheservicetorunasina DomainName\UserNameformatandthenclick[Next].(i.e.MainOffice\Administrator). UserAccount:TheusernamespecifiedhereshouldbeaDomainAccountthathasLocalAdministrative PrivilegesonthePrintServerandDB_OwnerrightsonthePrintManagerPlusDatabasecreated.
11. OntheServerSelectscreen,typeinthenameofyourSQLServer.IfyourSQLServerissetupwith specificinstances,specifytheinstancename.(i.e.SQLServ01\PMPInstance) Note:CurrentlyPrintManagerPlusdoesnotsupportbeingrunwithSQLServerAuthentication.
12. TheinstallwillverifythatitcancontacttheSQLServeryouselected,oncethishasoccurredclick[Install] tocompletetheinstallation.
13. Oncetheinstalliscompleteyoucanclick[Finish]toexit.
Important: The server should be rebooted before using Print Manager Plus. This may be necessary before print Manager Plus is able to correctly track your printers.
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ContinuingtheInstall:ConnectingtoanExistingPrintManagerPlusDatabaseThisoptionallowsyoutoconnecttoanexistingPrintManagerPlusdatabase.MostcommonlythiswillbeselectedwhenyouaresettingupadditionalPrintManagerPlusserverstousethesamedatabaseasanexistingsetup. Important:IfthePrintManagerPlusdatabaseyouareconnectingto,isfromaversionpreviousto6.0, pleasecontactsupport@softwareshelf.comforinstructionsonupgradingthisdatabasefirst.9. OnceyouhaveaselectedthisdatabaseOption,click[Next].
10. YouwillbepromptedastowhetherornotyouareconnectingtoaSQL/MSDEDatabase,oraMicrosoft AccessDatabase.
ChooseYesFor: ChooseNoFor:SQLServer7.0/2000/2005MSDE2000SQLServer2005Express
MicrosoftAccessDatabase(pmpquota.mdb)
ContinuingtheInstall:ConnectingtoanExistingSQLDatabaseBelowthesetupinstructionscontinuewithstepstoconnecttoanexistingSQLDatabase.
11. TheServiceLogonscreenwillappear,entertheusernameandpasswordfortheservicetorunasina DomainName\UserNameformatandthenclick[Next].(i.e.MainOffice\Administrator). TheusernamespecifiedhereshouldbeaDomainAccountthathasLocalAdministrativePrivilegeson thePrintServerandDB_OwnerrightsontheexistingPrintManagerPlusDatabase.
Note:IfthisdatabaseislocalonthePrintServer(i.e.RunningMSDELocally)adomainaccountthatisalocaladminofthePrint ServerwillhavesufficientpermissionstorunPrintManagerPlus.
12. OntheServerSelectscreen,typeinthenameofyourSQLServer.IfyourSQLServerissetupwith specificinstances,specifytheinstancename.(i.e.SQLServ01\PMPInstance)
OnceyourSQLServerisselected,alsoselectWindowsAuthenticationandclick[Next] Note:CurrentlyPrintManagerPlusdoesnotsupportbeingrunwithSQLServerAuthentication.
13. TheinstallwillverifythatitcancontacttheSQLServeryouselected,oncethishasoccurredclick[Install] tocompletetheinstallation.
14. Oncetheinstalliscompleteyoucanclick[Finish]toexit.
Important:TheservershouldberebootedbeforeusingPrintManagerPlus.ThismaybenecessarybeforeprintManagerPlusis abletocorrectlytrackyourprinters.
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ContinuingtheInstall:ConnectingtoanExistingMicrosoftAccessdatabaseBydefaulttheMicrosoftAccessdatabaseisbydefaultlocatedintheWindows\System32folderonWindowsXP/2003/2008/VistaandintheWINNT\System32folderonWindows2000.Thenameofthefileispmpquota.mdb.
11. UponselectingthisoptionadialogwillappearallowingyoutobrowsetothePMPQuota.mdb.Onceyou haveselecteditclick[Open].
Note:WhenusingaMicrosoftAccessdatabase,itmustbestoredlocallyonthePrintServer.RunningPrintManager PluswitharemotenetworkedAccessdatabaseisnotsupported.
12. TheinstallwillverifythatitcanusetheAccessDatabaseyouhaveselected.,oncethishasoccurredclick [Install]tocompletetheinstallation.
13. Oncetheinstalliscompleteyoucanclick[Finish]toexit.
Important:TheservershouldberebootedbeforeusingPrintManagerPlus.Thismaybenecessarybeforeprint ManagerPlusisabletocorrectlytrackyourprinters.
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InstallingPrintManagerPlusonaPrintServerClusterPrintManagerPlusfullysupportsrunningonMicrosoftClusterandtrackingVirtualQueuessetupinaclusterenvironment.BothActive/ActiveandActivePassivesetupsaresupported.
RecommendationstoReviewbeforeStartingaClusterInstall
SetupVirtualPrintingFirst:Ensureyourvirtualprintqueuesaresetupandworkingwithinyourclustergroup,beforeinstallingPrintManagerPlus.
ConsideryourDatabaseOptions:Duringtheinstall,thereareseveraldatabaseoptions.Forclustersetups,werecommendusereither(A)AclusteredSQLDatabaseserverrunninginthesamecluster,or(B)aStandardSQLDatabaserunningonaseparateserver.
Important:WhilelocaldatabaseoptionslikeMSDEcanbeinstalledononeofthenodes,thesedonot providefailover;thiswouldrenderthePrintManagerPlusservicesunabletotrackandcontrolprintingin theeventofaclusterfailover.
ClusterLicenseKey:PrintManagerPlusrequiresaspeciallicensekeyforrunningonMicrosoftCluster.Ifyouareuncertainastowhetherornotyourlicensekeysupportscluster,[email protected].
RunningtheInstallonCluster
1. Install Print Manager Plus on the First Node:
Refer to the install section in the previous parts of this manual and install Print Manager Plus on your first Physical Cluster Node. During setup, its recommended to choose [Create an Print Manager Plus database, on an existing SQL Server] as the database option.
2. Install Print Manager Plus on Additional Nodes:
Once again, referring to the previous install sections install Print Manager Plus on your additional Physical Cluster Node. During setup, you must choose [Connect to an existing Print manager Plus database]. Be sure you choose the same database as was selected in the first install.
3. Set Services to Manual: On each Physical Node go to the [Control Panel > Administrative Tools > Services] and locate the [Print Manager Plus] service. Stop the service and under properties change the start-up type to manual.
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4. Service Logon: Also go under properties of the service go to the Logon tab, and ensure the account selected has full Admin rights over the entire cluster and Database Owner rights on the Print Manager Plus database. Ensure this is done on both physical nodes.
5. Add the Print Manager Plus Resource: Now that the software is installed, the Print Manager Plus services need to be added as a resource to your existing Cluster Group used for Printing.
a. Open the [Microsoft Cluster Administrator]
b. Select the Cluster Group used for Printing.
c. Select the file dropdown menu and choose New - > Resource
d. In the resource dialog, enter a unique name for the Print Manager Plus resource, we recommend just Print Manager Plus. Fill in the description field as you see fit for your environment.
e. In the dependencies dialog, specify this resource to be dependant on the Print Spooler service.
f. For the resource type choose Generic Resource
g. For the group, ensure you select the same group that has your Printers.
h. Name the service PQService and enable Use Network Name for computer Name
6. Startup and Test the Resource: Start the Print Manager Plus resource created. Open the Print Manager Plus Administrator on the Physical node, and ensure that your Virtual Server is listed on the Print Servers tab, and that all of your clustered printers are listed within the Printers tab.
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SilentInstallofPrintManagerPlusPrintManagerPluscanalsobeinstalledsilently.Aspecialversionoftheinstallfilesareneededtorunasilentinstall.Thesecanbeobtainedbycontactingsupport.TheyarealsolocatedonyourPrintManagerPlusCDRominthePrintManagerPlusSilentInstallfolder.
BelowaredetailsoninstallingPrintManagerPlussilently.Ifusingthirdpartypushinstallsoftware,thatdocumentationshouldbeconsultedaswell.
1. PlacetheSilentinstallfilesinashareddirectorythatisaccessiblebyalloftheserversyouwillbeinstallingPrintManagerPluson.
2. EnsurethefirstPrintManagerPlusinstallisdonemanuallyusingaSQLdatabase.SilentinstallsarenotsupportedwithaMicrosoftAccessDatabaseasthisdatabasetypeisonlyrecommendedforasingleprintserver.
3. Editthesetup.inilocatedintheSilentInstallfoldertomeetyournetworksneeds.Belowisadescriptionofeachoption.Anylinestartedwithasemicolon(;)iscommentedoutandignoredbythesilentinstall,semicolonsinthemiddleoflinesarepermittedandwillnotcommentoutanyportionofthefile.Thesilentinstalloptionsstartwherethe[Silent]islocated,sectionsabovethisbeignoredandleftunaltered.
LicenseKey=Thisoptionallowsyouenteryourlicensekeyeachserverwilluse.Youshouldhaveoncelicensekeytocoveryourenterprise.Ifthisisleftblankorcommentedoutviaasemicolonallinstallswillbeconsideredandevaluation.
SetupType=FullorAdmincanbespecifiedhere.InmostcasesyouwillchooseFullunlessyouaresilentlyinstallingtheAdminonlyconsolewhereyouwouldchooseAdmin.Ifthisisleftunspecified,theSilentinstallwilldefaulttoFullSetup.
InstallPath=ThisisthepathontheharddrivethePrintManagerPlusprogramfilesareinstalled.IfleftblankthedefaultlocationofC:\ProgramFiles\SoftwareShelfInternationalIncwillbeused.
ODBCDriver=Thisspecifiesthetypeofdatabasetobeused,twooptionsareavailableMicrosoftAccessDriver(*.mdb)orSQLServer.InmostenterpriseEnvironmentsSQLServerwouldbespecified.MicrosoftAccessshouldonlybeusedifusingalocalMSAccessdatabase.ODBCAttributesmustalsobeproperlyspecifiedinorderfortheinstalltocompletesuccessfully.
ODBCAttributes=ThisspecifiestheOptionsfordatabaselocationandtype.ThewaythisfieldispopulatedvariesdependingontheODBCDriverspecified.
SQL:ReplaceServerNameHerwiththeserverhostingyourSQLdatabase,leaveallothersettingsasdefault(seeexamplebelow)
ODBCAttributes=DESCRIPTION=PrintManagerPlusSQL;DSN=PrintManagerPlus;DATABASE=PrintManager;SERVER=ServerNameHere;TRUSTED_CONNECTION=Yes
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MSAccess:ReplaceC:\WINDOWS\System32\pmpquota.mdbwiththepathyouwishforyourAccessdatabasetobeinstalledto,leaveallothersettingsasdefault(seeexamplebelow)
ODBCAttributes=DESCRIPTION=PrintManagerPlusAccess;DSN=PrintManagerPlus;DBQ=C:\WINDOWS\System32\pmpquota.mdb
ServiceLog=ThisspecifiestheuseraccountthePrintManagerPlusservicewillrunas.ThisusernameshouldbespecifiedasDomainName\UserName(e.g.MyDomain\Administrator)
ForPrintManagerPlusstandard,thisshouldbeadomainaccountthatisanAdminofthePrintserverandalsohasreadandwriteaccesstothePrintManagerdatabase.WhenusingPrintManagerPluswithAuthenticationthisneedstobeadomaincontrollertoensurepropercommunicationwithallworkstations.IfinstallingonaDomainController,thisloginmustbeaDomainAdministrator.
ServicePassword=ThisisthepasswordthatshouldmatchtheuseraccountspecifiedwithinServiceLog.
4. Nowthatthesetup.iniissetup,ensureitisinthesamefolderasthesetup.exeandothersilentinstallfiles.UsingscriptsorThirdpartysoftwareinitializetheinstallontheserversyouwishinstallPrintManagerPlus.
5. Important:Oncetheinstalliscompletethespecifiedserverswillberebootedautomatically.
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InstallingonMultiplePrintSeversSharingaCentralDatabasePrintManagerPlus2008isscalableandcanbeinstalledonmanyPrintServerswithinthesameenvironment.DoingsorequirestheuseofacentralSQL7.0/2000or2005databaseserver.ThisservercanbelocatedononeofthePrintservers,orcanbeonanyserverwithinthesamenetwork.
RunningthefirstinstallwillcreatethePrintManagerPlusdatabase,subsequentinstallswillattachtothatdatabasecreatedbythefirstinstall.
RunningtheInstallontheFirstPrintServer
1. Choose the Windows Server that Print Manager Plus will be installed on first.
2. Insert the Print Manager Plus CD or double click the Install EXE you have downloaded from the internet.
3. Upon inserting the CD, or running the EXE, the installation screen will appear. Click [Next] to get the installation started.
4. The Licensing screen will require your license key, once the key is entered, click [Next].
Note: If this is an evaluation version and you have not received a key please contact [email protected]. For a copy of your purchased licensed key please contact [email protected]
5. The License Agreement screen allows you to view the license agreement, once you have agreed select [I Agree] and click [Next].
6. You will be asked to choose the installation destination, once done click [Next].
7. This next screen will prompt you for the setup type, choose [Full Setup].
8. Next you will enter the Database selection wizard. This wizard gives you four database options. Select the [Create Print Manager Plus database on an Existing SQL 7.0/2000/2005 Server] option. This Option Supports creating a database on Microsoft SQL 7.0, 2000, 2005 and SQL 2005 Express*. *SQL 2005 Express and MSDE Are not Recommended Options for Multilple Servers
9. Once you have a selected this database Option, click [Next].
10. The Service Logon screen will appear, enter the username and password for the service to run as in a DomainName\UserName format and then click [Next]. (i.e. MainOffice\Administrator). The username specified here should be a Domain Account that has Local Administrative Privileges on the Print Server and DB_Owner rights on the Print Manager Plus Database created.
11. On the Server Select screen, type in the name of your SQL Server. If your SQL Server is setup with specific instances, specify the instance name. (i.e. SQLServ01\PMPInstance)
12. The install will verify that it can contact the SQL Server you selected, once this has occurred click [Install] to complete the installation.
13. Once the install is complete you can click [Finish] to exit.
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InstallingPrintManagerPlusonAdditionalServersOncePrintManagerPlushasbeeninstalledonthefirstserverandthedatabasehasbeencreated,youcanproceedtoinstallPrintManagerPlusonasmanyserversasyourlicenseallows.
1. Insert the Print Manager Plus CD or double click the Install EXE you have downloaded from the internet.
2. Upon inserting the CD, or running the EXE, the installation screen will appear. Click [Next] to get the installation started.
3. The Licensing screen will require your license key once again, once the key is entered, click [Next].
4. The License Agreement screen allows you to view the license agreement, once you have agreed select [I Agree] and click [Next].
5. You will be asked to choose the installation destination, once done click [Next].
6. This next screen will prompt you for the setup type, choose [Full Setup].
7. Next you will be prompted for a database option, choose [Connect to an Existing Print Manager Plus Database] and click [Next]
8. A new dialog will appear prompting you to specify whether or not it is a SQL database; choose [Yes] to indicate that it is a SQL database.
9. The Service Logon screen will appear, enter the username and password for the service to run as in a DomainName\UserName format and then click [Next]. (i.e. MainOffice\Administrator). The username specified here should be a Domain Account that has Local Administrative Privileges on the Print Server and DB_Owner rights on the existing Print Manager Plus Database.
10. On the Server Select screen, type in the name of your SQL Server. If your SQL Server is setup with specific instances, specify the instance name. (i.e. SQLServ01\PMPInstance)
11. The install will verify that it can contact the SQL Server you selected, once this has occurred click [Install] to complete the installation.
12. Once the install is complete you can click [Finish] to exit.
13. Now this server should appear in the same database as the first Print Server.
14. Repeat these steps for any additional servers requiring Print Manager Plus.
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UpgradingtoPrintManagerPlus2008PrintManagerPlus2008canbeupgradedfrompreviousversionsretainingallexistingsettings,quotasandprintjobhistory.Thebelowsectionprovideswhichversioncanbeupgradedfrominthismanner,andhowtoperformthisupgrade.
UpgradeInstallationfromversion6.0UpgradingfromaninstallofPrintManagerPlus6.0istheeasiestversiontoupgradeto.Belowarethestepstoperformthisupgrade.
1. CreateabackupofyourcurrentPrintManagerPlusdatabase.
2. EnsureallserversrunningPrintManagerPlusarecurrentlyatversion6.0.0.124orlater.Thiscanbecheckedwithin[File>eUpdate].Thiswillallowyoutocheckallexistinginstalls.
o IfallPrintserversareonPrintManagerPlusversion6.0.0.124proceedtostep2.
o IfyourPrintServersarenotonversion6.0.0.124,theseserversallneedtobeupdatedto6.0.0.124usingtheelectronicupdatedwithin[File>eUpdate].
3. Onceitisverifiedthattheserver(s)arerunningversion6.0.0.124,stopthePrintManagerPlusservice.EnsurethisserviceisstoppedforallserversrunningPrintManagerPlusifmultipleserversareinuse.
4. LaunchthePrintManagerPlus2008setupfromtheDownloadorCDversion.
5. Afteramoment,theinstallwillpromptyoulettingyouknowthatitwillupgradeyourexistingPrintManagerPlus6.0.0.124toversion2008.
6. Afterclicking[Next]theinstallwillbeginbydetectingyourdatabase.Youwillbepromptedtoconfirmupgradingyourdatabasefromversion6.0,toversion2008.
7. Onceconfirmedtheinstallwillupgradethedatabase.Thismaytakeanywherefrom2to40minutesdependingonthedatabasesize.
8. Afterthedatabaseupgradehascompletedsuccessfully,theinstallwillcontinueupgradingallsoftwarecomponentstoversion2008.
9. Oncecompleted,theinstallwillpromptforasystemrestart,thisisrequiredbeforetheproductwillproperlyfunction.
10. RepeatthisprocessonanyadditionalprintserversrunningPrintManagerPlus.
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UpgradingfromVersion5.5UpgradingfromPrintManagerPlus5.5requiresfirstupgradingtheinstalltoversion6.0followingthebelowsteps.
1. BackupyourexistingPrintManagerPlusdatabase.
2. RunthePrintManagerPlus6.0.0.124installfiletostarttheupgradetoversion6.0.
3. Oncelaunched,thesetupwillpromptthatitisgoingtoupgradeyourinstallationtoversion6.0.Click[Next]tolaunchthesetup.
4. Oncetheinstalliscompletetheinstallwillpromptforasystemrestart.Thisneedstobedonebeforeproceeding.
5. Oncetheserverhasbeenrestartedproceedtofollowthestepstoupgradefromversion6.0UpgradeInstallationfromversion6.0
Upgradingfromversions5.0andearlierUpgradingfromversion5.0andearlierrequiresafulluninstallandreinstall.Nosettings,quotasorprintjobhistorywillberetained.
1. BackupyourexistingPrintManagerPlusdatabase.
2. WithinAdd/RemoveProgramsselectthePrintManagerPlusinstallandchoosetoUninstall.
3. Oncetheapplicationisremovedrestarttheserver.
4. FollowthestandardinstallinstructionsdetailedpreviouslyinthismanualtocreateanewPrintManagerPlus2008install.
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InstallingPrintManagerPlusAgentsandOptionsPrintManagerPlus2008providesavarietyofAgentsandOptions,belowcoversinstallingthemostcommoninstalloptions.
InstallingtheAuthenticationModuleonWindowsTheauthenticationmoduleisthecomponentwhichallowsenduserstobepromptedforaClient/ProjectAccountorforUsernameandPasswordauthentication.Thefollowingsectioncoversinstallingthisutility.
1. DownloadthenewestversionoftheAuthenticationModuleMSI(MicrosoftInstallerfile).
2. DoubleclickonthisMSItostarttheinstall.Awelcomedialogwillappear,click[Next]tocontinue.
3. Onthenextscreen,click[Install]tobegintheinstallprocess.
4. TheinstallwillrunandinstalltheAuthenticationModulesothatitstartsautomaticallyforallusers.
5. Oncetheinstalliscomplete,asmallprintericonwithabluearrowwillappearinthetasktraytoindicatethatitisrunning.
Note:ThisMSIcanbepushedoutusingmostThirdPartypushinstallsoftwareorActiveDirectoryGroupPolicy;.
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InstallingtheAuthenticationModuleonAppleMacintoshOSXTheAppleMacOSXauthenticationisasimpleapplicationthatcanbedoubleclickedwheneveritneedstoberun.
ThedownloadisnamedAuthenticationModule.AppanditisavailablefromtheAgentsandOptionspagewithinthePrintManagerPluspages.
SettinguptheAuthenticationModule:
1. DownloadtheMacAuthenticationModulefromtheSoftwareShelfwebsite.
2. UnzipthedownloadandplacetheAuthenticationModule.appfileontheMacwhereitcanbeasilyaccessed.
3. Whenneeded,doubleclickontheAuthenticationModuleapp.Itwillremainingrunninginthebackgrounduntilthenextlogon.ItwillprovidethesameClientBillingandAuthenticationfeaturesastheauthenticationmoduledoeswithinWindows.
SettingtheMacAuthenticationModuletoStartupAutomaticallyBydefaulttheAuthenticationModuleforMacOSXwillnotstartupautomatically.ThefollowingsectioncontainsstepstosetthisupforautomaticstartupforeachversionofMacOSX.
YoudefineStartupItemsinMacOSX10.5/10.4(Leopard/Panther)orLoginItemsMacOSX10.3andearlier(Tiger/Jaguar)foryouraccountasfollows.
Tiger:LoginItemsarespecifiedintheSystemPreferences>Account>(selectaccount)>LoginItemstab.HerebrowsetotheAuthenticationModule.appandaddittothestartup.
Panther:StartupItemsarespecifiedintheSystemPreferences>Account>(selectaccount)>StartupItemstab.HerebrowsetotheAuthenticationModule.appandaddittothestartup.
Jaguar:LoginItemsforanaccountarespecifiedintheSystemPreferences>LoginItemspreferencespanewhenloggedintothataccount.HerebrowsetotheAuthenticationModule.appandaddittothestartup.
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InstallingtheRemoteAdministratorTheRemoteAdministratorsallowsthePrintManagerPlussoftwaretobemanagedfromaworkstationwithinthesamenetwork.Thisallowsadministratorseasyaccesstosettings,quotasandreportswithoutloggingintotheprintserver.
1. Insert the Print Manager Plus CD or double click the Install EXE you have downloaded from the internet.
2. Upon inserting the CD, or running the EXE, the installation screen will appear. Click [Next] to get the installation started.
3. The Licensing screen will require your license key, once the key is entered, click [Next].
4. The License Agreement screen allows you to view the license agreement, once you have agreed select [I Agree] and click [Next].
5. You will be asked to choose the installation destination, once done click [Next]. Note: The Default destination is: C:\Program Files\Software Shelf International Inc
6. This next screen will prompt you to choose Full Setup or the Administrator Only Setup. Choose [Administrator Only].
7. A new dialog will appear prompting you to specify whether or not it is a SQL database; choose [Yes] for SQL, and [No] for Microsoft Access
8. Proceed to the next install section as appropriate o Installing Conncting to an Access database o Installing Connecting to a SQL Database
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InstallingConnectingtoanAccessDatabase:Whenchoosingaccess,youwillbepromptedforthelocationoftheAccessdatabase.Generallythisissharedmakingiteasilyaccessing.Forinformationonsharingthedatabase,seethesectionlabeled:SharingaMicrosoftAccessdatabaseforRemoteAdministration
a) BrowsetotheprintManagerPlusaccessdatabasenamedPMPQuota.mdbandselectit.Youcanalsomapanetworkdrivetoitslocationwithinthisdialog.
b) After the Access database has been verified, you will be prompted to click Install to continue. Print Manager Plus will automatically complete the remaining portion of the installation once this is clicked.
InstallingConnectiontoaSQLDatabase:
a) YouwillbeaskedforthenameoftheSQLServerhostingthedatabaseyouwouldliketoAdminister.Selectthisdatabaseortypeitintothedropdownbox.
b) After the SQL database has been verified, you will be prompted to click Install to continue. Print Manager Plus will automatically complete the remaining portion of the installation once this is clicked.
9. Oncethedatabasehasbeenselectedsuccessfully,click[Finish]tocompletetheinstall.
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InstallingandConfiguringtheWorkstationConnectedPrinterAgentTheworkstationconnectedprinteragentallowsyoutotrackprintersconnectedtoworkstationsinyournetwork.Thisagentrequiresadditionalworkstationlicensesforeachworkstationitisinstalledon.ThetrackingagentwillrunonWindows2000Professional,WindowsXPandWindowsVista.
InstallingtheWorkstationConnectedPrinterAgent:
1. ChoosetheWorkstationthatyouwillbeinstallingtheagenton.
2. DoubleclicktheWorkstationInstallyouhavedownloaded.
3. Uponrunningtheinstall,theinstallationscreenwillappear.Click[Next]togettheinstallationstarted.
4. Thenextscreenwillrequirethelicensekeythatyouhavereceived;notethatthekeyiscasesensitiveandnotthesameasyourserverslicensekey.Aworkstationconnectedprintedagentkeyisrequired.
Note:IfyouneedtopurchaseorevaluatetheWorkstationConnectedPrinterAgent,pleasecontactoursales departmenthereat(800)[email protected].
5. Thenextscreenallowsyoutoviewthelicenseagreementwhichyoushouldagreetoandthenclick[Next].
6. NextyouwillbepromptedtoselectwhichtypeofdatabaseyourPrintManagerPlusserveruses.IfitisaSQLDatabasechoose[Yes],otherwisetolaunchtheMicrosoftAccessconfigurationchoose[No].
7. Proceedtothenextsectionappropriatetoyourdatabasetype.
MicrosoftAccessWhenconnectingtoaMicrosoftAccessdatabase,youwillbepromptedforthelocationofthedatabase.ThisisnormallyasharedonthePrintServer(seesectionSharingaMicrosoftAccessdatabaseforRemoteAdministration)
a. Underthedatabasename,enterinthefullUNCPathofyourPrintManagerDatabase.(e.g.\\printserver04\pmpshare\pmpquota.mdb).
b. NowyouneedtoenterinaDomainorWorkgroupLoginforthisservicetouse.ThisloginmustbeanaccountthatisanAdministratoroftheworkstation,andalsohavefullcontrolofthePMPquota.mdbdatabasefile.
c. Aftertheservicelogonisset,youwillbepromptedtoclickInstalltocontinue.ThePrintManagerPlusWorkstationTrackingAgentwillautomaticallycompletetheremainingportionoftheinstallationoncethisisclicked.
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MicrosoftSQL/MSDEConfiguration:
a. ServiceLogon:PrintManagerPlusrequiresdomaincredentialswhichprovideadminrightstothePrintserverandDBownerrightsontheSQLDatabase.Theusernameshouldbeenteredwithdomainfollowedbytheusername(examplegiven:DomainName\Username).
b. SQLServerSelection:YouwillbepromptedforthelocationofyourexistingSQLServerEnterintheNetBIOSshortnameofyourserver(e.g.PRINTBOX01)orclickbrowseandlocatetheSQLServeryouwishtouse.
c. AftertheDatabasehasbeenverified,youwillbepromptedtoclickInstalltocompletetheinstall.
8. ClickFinishtocompletetheinstallation
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UsingPrintManagerPlusThischaptercoversthemostcommonfunctionsinthebasicuseofPrintManagerPlus2008.
IntroductionPrintManagerPlus2008withClientBillingandAuthenticationisprimarilycomposedofthreecomponents.Theyare:
ThePrintManagerPlusAdministrator:Thisistheuserinterfaceoftheprogram.ThiswillalsobeinstalledwithafullinstallonthePrintServer.Thiscomponentallowsadministratorstosetthetracking,clientbillingandauthenticationsettings.ThisalsoallowsAdministratorstorunreports.
ThePrintManagerPlusService:ThiscomponentrunsinthebackgroundonthePrintServeritisinstalledon.ThisisthecomponentthatmonitorsthePrintSpoolertotrackprintjobsandlogthemtothePrintManagerPlusdatabase.
TheAuthenticationModule:ThiscomponentisinstalledontheEndUserworkstations.Itallowsthetwowaycommunicationbetweentheirworkstations,andthePrintServertoproperlybilljobstoaclient,orauthenticateprintjobs.Itisnotrequiredforthetrackingofprintjobs,butisrequiredforanyClientBillingandAuthenticationfeature.
LaunchingthePrintManagerPlusAdministratorAfterinstallation,thePrintManagerPlusadministratorcanbelaunchedfromtheStartMenu>AllPrograms.ItislocatedunderthePrintManagerPlusfolder.
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http://www.softwareshelf.com/userguide/printmanagerplus/clientbilling.asp##
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StartingthePrintManagerPlusserviceBydefault,afterinstallthePrintManagerPlusserviceshouldbestartedandsettoAutomatic.Thiscanbeverifiedwithin[AdministrativeTools>Services].Oncelocated,theservicecanbestopped,startedorrestartedwithinService.
1. BrowsetoAdministrativeToolsandopenServices.
2. WithinservicelocatetheservicenamedPrintManagerPlus.
3. Stop,startorrestarttheserviceasnecessarytoenableordisablethetrackingofPrintJobs.
TheAuthenticationModulePrintManagerPlus2008withClientBillingandAuthenticationrequirestheAuthenticationModulebeinstalledoneveryMicrosoftWindowsorAppleMacintoshmachinerequiringClientBillingorAuthenticationfeatures.Belowareinstallersforthesefeatures.
WindowsAuthenticationModuleXP/2000/2003/Vista:http://downloads.softwareshelf.com/products/PMP2008/PMP_AuthenticationModule.MSIForWindows,launchtheinstallerandfollowthepromptsuntilthemoduleisinstalled.Noadditionalconfigurationisneeded.
MacintoshOSXAuthenticationModuleMacOSX10.1andLater:http://downloads.softwareshelf.com/products/PMP2008/AuthenticationModuleMacOSX.zipForMacOSX,unziptheAuthenticationModule.appanddoubleclicktorunit,oncedonethemodulerunninginthebackground.ItmaybeaddedtotheMacOSXUserStartupifdesired.
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http://downloads.softwareshelf.com/products/PMP2008/PMP_AuthenticationModule.MSIhttp://downloads.softwareshelf.com/products/PMP2008/AuthenticationModuleMacOSX.zip
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FilteringUsersbyGroups,OrganizationalUnitsandDomainsUponopeningtheprintManagerPlusadministratorforthefirsttime,theusers,groupsandorganizationalunitsforthedomainthePrintServerisinwillautomaticallybedisplayed.InaWorkgroupenvironment,theusersandgroupsofthesystemPrintManagerPlus2008isinstalledonwillbedisplayedinstead.Foreaseofadministration,PrintManagerPlus2008providesoptionsforfilteringwhichUsers,GroupsandOrganizationalUnits(OUs)areshown.Thisfilteringisespeciallyimportantforlargeenvironments.
FilteringUsersbyGroups,OrganizationalUnitsandDomains:
1. OpenthePrintManagerPlusAdministrator.
2. Onceopenedtheprogramwilldefaulttothe[Users]tab.
3. Tofiltertheusersshownintheview,clickthe[ActiveDirectoryViewSettings]locatedonthelefthandside,orwithinthe[View]pulldownmenu.
4. Onceopened,adialogwillappearwiththeoptionofviewingtheentiredomain,orfilteringwhichusersshouldbeshown.Tofilterusers,selecttheoption[FilerUsersbasedonGroup,OrganizationalUnitorDomain].
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5. Selectthegroups,OrganizationUnits(OUs)orDomainsdesired.Userswillbeshowniftheymatchanyoftheselecteditems.Onceselectedclick[OK]. InExample:IfDomainAdmins,DomainGuestsandtheLab1OrganizationalUnitare selected;usersinanyofthesegroupsorOUswillbeshown.
6. Oncedone,theuserlistwillshowonlytheusersmatchingthespecifiedcriteria.
7. Tochangetheview,ortoshowalldomainusers,groupsandOUsagain,clickthe[ActiveDirectoryViewSettings]again.
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UsingPrintManagerPlusforTrackingofPrintingWheninstalledonaMicrosoftWindowsPrintServer,PrintManagerPluswillstarttrackingallprintingthatoccursthroughthesharedprintersonthatsystem.ThefollowingsectionscoverthebasictrackingfeaturesofPrintManagerPlus.
EnsuringPrintersareDetectedandTrackingOnceinstalled,PrintManagerPluswilldetectallprintersthatareinstalledlocallyonthePrintServer.Theseprinterswillappearwithinthe[Printers]tab.TheseprinterslistedshouldbethesameprintersthatareinstalledasLocalPrinterswithinthe[PrintersandFaxes]folderoftheoperatingsystem.
WindowsPrintersandFaxesFolder PrintManagerPlusPrintersTab
DefaultPrinterSettings:TheitemlistednamedDefaultPrinterSettingsisnotaprinter.ItisanobjectwithinPrintManagerPlus thatallowstheadministratortoadjustthedefaultcostandauthenticationsettingsforallprintersandnewprintersadded.
Note:IfPrintManagerPlusdoesnotdisplaytheinstalledprinters,ensurethatthePrintManagerPlusServiceisstartedwithin Services.SeeSectionStartingthePrintManagerPlusService.
EnsuringPrintManagerPlusisTracking:
1. OpenPrintManagerPlusandensuretheprogramhasdetectedtheinstalledprintersbyopeningtheprinterstab.
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2. SendaWindowstestpage,orotherprinttooneofthedetectedprinters.
3. RefreshthePrinterstabbyclickingtheRefreshbuttonunderthefilemenuorhitting[F5].
4. Oncedone,thePrinterthejobwassentto,shouldshowthepagesprinterunderthe[Pages/Inches]column.
5. RefreshingtheUserstabwillalsoshowthepagesprintedundertheuserthatprintedthejob.
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RunningReportstoViewSummaryandDetailedInformationThePrintManagerPlusreportstaballowsAdministratorstoviewsummariesanddetailedprintinghistoriessortedbyUser,Groups,ClientAccountsandmanyothercategories.Thefollowingsectionisanintroductiontoreporting.Fordetailedinformationonreporting,viewthesectionlabeledReportingwithinPrintManagerPlus.
Thereportstabisbrokenintoavarietyofcategoriestoassistinmakingiteasytolocatethereportneeded.ThesecategoriesincludereportsandgraphssortedbyClient/Projects,Printer,User,UserGroup,OrganizationalUnit,WorkstationandServer.
SummaryReports:SummaryreportsprovidebasictotalsofprintingforUsers,Printers,ClientAccountsandothercategories.BelowisanexampleofaSummaryforallUsersreport.Thisreportliststhetotalprintsdonebyeachuser.
1. OpenthePrintManagerPlusadministrator,andbrowsetothe[Reports]tab.
2. WithinUserreports,clickthe[SummaryforallUsers]report.
3. Anewdialogwillload.Thisdialogwillallowyoutoselectthedaterangetoreporton;selectthestartandendrangesdesiredforreporting.
4. Clicking[OK]willdisplaythedesiredsummaryreport.
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DetailedReports:Detailedhistoryreportsshowthedetailedinformationofeachandeveryprintjob.ThereareavarietyofdetailedreportssortedbyUser,Group,Clientandmanyotherfields.BelowisanexampleofrunningaDetailedHistorybyPrinterreport.
1. OpenthePrintManagerPlusadministrator,andbrowsetotheReportstab.
2. WithinPrinterreports,clickthe[DetailedHistorybyPrinter]report
3. Anewdialogwillload.Thisdialogwillallowyoutoselecttheprinterstoreporton,aswellasthestartandendrangeofPrinting.
4. Clicking[OK]willdisplaythedesireddetailedreport.
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AddingandTrackingnewPrintersWhenPrintManagerPlusisfirstinstalled,itwilldetectalllocallyinstalledprinters.However,ifnewprintersareaddedthePrintManagerPlusserviceneedstoberestartedbeforenewprinterswillbedetected.
1. OpenthePrintManagerPlusadministrator.
2. Openthe[PrintServers]tabwithinPrintManagerPlus,andselectyourserver.
3. Onceselected,clickthe[RestartService]button.
4. Afteramomentortwo,theserverwillturnRedandsaystopped,andthenturnGreenagainandshowrunning.Onceitisrunningagainanynewprintersaddedshouldbetrackedagain.
5. Openthe[Printers]tabandrefreshthispagetoseenewprintersinstalled.Torefresheitherclickthe[Refresh]buttonundertheviewmenu,orbyhittingthe[F5]key.
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TrackingPrintingbyUserGroupsPrintManagerPlusallowsthetrackingofprintingperActiveDirectoryUserGroup.Forsimplicity,ausersprintjobscanbeassignedtoonlyonegroupatatime.Tohelpensureusersaretrackedunderthedesiredgroup,nogrouptrackingoccursexceptforgroupsactivatedunderthe[UserGroupDefaults]tab.Belowarestepstoactivateagroup.
ActivatingaGroupforTracking:
1. OpenthePrintManagerPlusAdministrator,andbrowsetothe[UserGroupDefaults]tab.
2. Selectoneofthegroupsyouwouldliketotrackby.Inthisexample,[Administrators].
3. Onceselected,openthePropertiesofthegroupbyeitherdoubleclickingorrightclickingandchoosing[Properties].
4. WithinProperties,eitherleaveitsettoUnlimitedPrintingorsetaprintingbalanceifitisdesiredtoquotatheuserswithinthisGroup.Onceselectedclick[OK].
5. Onceenabled,thisgroupwillstandoutandbecoloredinshowingitsactivatedstatus.
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6. Onceactivated,anyuserwhoprintsthatisamemberofthisgroupwillhavetheircurrentandfutureprintjobsloggedtothatreportBelowareisasampleofthe[SummaryforAllUserGroups]reportingshowingAdministrators,GuestandDomainUsersgroupactivated. Note:Printingdonebyuserswhodonotbelongtoanactivatedgroup,willautomaticallybegroupedintothe UngroupedPrintJobscategory.
UsersinMultipleGroups:IntheeventauserbelongstomultiplegroupsthathavebeenactivatedwithinPrintManagerPlus,theirprintjobswillbeassignedtothegroupwiththehigherbalance.Ifallgroupsaresettounlimitedprinting,itwillselecttheusersPrimaryGroupwithinActiveDirectory.
TrackingPrintingbyOrganizationalUnitsPrintManagerPluscanalsoreportbasedonOrganizationalUnit.Anyuserwhohasprinted,orhasaprintingbalancewillalsohavetheirOrganizationalUnitthattheuserisdirectlyamemberoflogged.Withthisdatareportswithinthe[OUReports]sectionofthereportstabwillproperlyreporttheprintingforeachOrganizationalUnit.
Anyprintingdonebyuserswhoaredirectlyintherootofthedomain,andarenotinaspecificOrganizationalUnit,willhavetheirprintjobsloggedunder[.\DomainRoot].Seebelowexample:
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ManagingUserQuotas,RestrictionsandGroupsPrintManagerPlus2008allowsavarietyofquotasandrestrictionandgroupoptions.Thesequotasandrestrictionscanbesetonindividualusers,oronanentiregroup,organizationalunitorasadefaultforallusers.
IntroductiontoUsers,GroupsandOrganizationalUnitsPrintManagerPlushasthreetabsdesignedforthemanagementofquotasandrestrictionsforUsers,GroupsandOrganizationalUnits(OUs).Belowisabreakdownofeachtabanditsgeneraluse.
Tab GeneralUseUsers SettingRestrictionsonaPerUserBasis
Viewingwhichusershaveprinted,andhowmanypages.SettingcustomUsernamesandPasswords
UserGroupDefaults ActivatingtrackingperUserGroupSettingQuotasorRestrictionsonanentireActiveDirectoryGroupAdjustingtheDefaultUserSettings
OrganizationalUnits SettingQuotasorRestrictionsonanOrganizationalUnit
DefaultUserSetting Appliestoallusers,ifamorespecificsettingisnotset,
SearchingwithinEachTabPrintManagerPlushasasearchfeatureinallofitsettingsmanagementtabs.Thissearchfeaturesallowsforeasylocatingofusers,groups,OUs,Clients,PrintersandServers.Tousethesearch,typetheitemyouaresearchingfor,orpartofitsnameintothesearchboxandclick[Search].Inthebelowexampletheword[Domain]wassearchforwithintheUserGroupDefaultstab.Allgroupswiththeworddomaininitwereshown.
Note:WithintheUserstab,boththeusernameandtheUsersfullnameasspecifiedwithinActive Directoryissearched.
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SettingQuotasandRestrictionsonaPerUserBasisQuotasandrestrictionscanbesetonaperuserbasis.QuotasandrestrictionssetonaperuserbasiswilloverrideanyGrouporOrganizationalUnitsetting.
1. OpenthePrintManagerPlus,andlocatetheuseryouwishtosetquotasandrestrictionsfor.
2. Highlightthisuser,andclick[AddQuotasandRestrictions]onthelefthandside.
3. Underthe[Account]tab,youcansettheusertohaveeitherUnlimitedprinting,orsetittolimitby
AccountBalance.Ifanaccountbalanceisselected,thenspecifytheamountofprintingbalancetheusercanhave.
Note:bydefaultprintingischargedat0.05perapage.Thiscostcanbeadjustedperprinteron thePrinterstab.
4. Afterthebalanceisset,restrictionscanalsobesetontherestrictionstab.Tosetrestrictionsclickonthe[Restrictions]tabandactivatethedesiredrestrictions.
5. Oncethequotaandrestrictionsaresetasdesired,click[OK]tosavethesesettings.Theywilltakeeffectimmediately.
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SettingQuotasandRestrictionsDefaultonanActiveDirectoryGroupMostcommonlyQuotasandRestrictionswillbesetuponapergroupbasis.Thiscanbedonewithinthe[UserGroupDefaults]tabwithintheprogram.Belowisanexample:
1. OpenthePrintManagerPlusadministratorandbrowsetothe[UserGroupDefaults].
2. Highlighttheusergroupandclickthe[AddQuotasandRestrictions]buttononthelefthandside.
3. Underthe[Account]tab,youcansetthegrouptounlimitedprinting,orsetittolimitbyAccountBalance.Ifanaccountbalanceisselected,thenspecifytheamountofprintingbalanceeachuserwithinthegroupwillget.
Note:bydefaultprintingischargedat0.05perapage.ThiscostcanbeadjustedperprinteronthePrinterstab.
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4. Afterthebalanceisset,restrictionscanalsobesetontherestrictionstab.Tosetrestrictionsclickonthe[Restrictions]tabandactivatethedesiredrestrictions.
5. Oncethequotaandrestrictionsaresetasdesired,click[OK].
6. Youwillbepromptedtooverrideexistingsettingsornot.Inmostcasesyouwillwanttochoose[Yes].Belowisabreakdownofthedifferences.
ChoosingYes ChoosingNoSetsuserswithanexistingbalance,tothenewgroupbalanceiftheybelongtothegroup.Ensuresallusersinthegroup,havetheirfutureprintjobsloggedtothisgroup.
Leavesanyuserswithanexistingbalanceasis.Doesnotupdatethegroupmembershipofanyusers.
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SettingQuotasandRestrictionsDefaultonanOrganizationalUnitQuotasandrestrictionscanalsobesetonanentireOrganizationalUnit.SettingsdoneonanOUwilleffecttheentireOU,howeverifagrouporuserwithintheOUisgivenamorespecificsetting,thiswilloverridetheOrganizationalUnitquotaandrestrictions.
OpenthePrintManagerPlusadministratorandbrowsetothe[OrganizationalUnits]tab.
1. HighlighttheOrganizationalUnitandclickthe[AddQuotasandRestrictions]buttonontheleft.
2. Underthe[Account]tab,youcansettheOUtounlimitedprinting,orsetittolimitbyAccountBalance.Ifanaccountbalanceisselected,thenspecifytheamountofprintingbalanceeachuserwithintheOrganizationalUnitshouldreceive.
Note:bydefaultprintingischargedat0.05perapage.ThiscostcanbeadjustedperprinteronthePrinterstab.
3. Afterthebalanceisset,restrictionscanalsobesetontherestrictionstab.Tosetrestrictionsclickonthe[Restrictions]tabandactivatethedesiredrestrictions.
4. Oncethequotaandrestrictionsaresetasdesired,click[OK].
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DetailedUserRestrictionInformation:UndertherestrictionstabforUsers,GroupsandOrganizationalUnitsnineoptionsareavailableforlimitingwhatprintjobscanb