Prepared by Jasna Thilayil

CRS- Computer Reservation System

& GDS-

Global Distribution System

Computer Reservation System

(CRS)

Also known as central reservation

system.

It is a computerized system to store and

retrieve information.

It conduct transactions related to air travel,

hotel, car rental, or activities.

It is originally designed and operated by

airline.

A CRS is the backend office system of the

booking engine.

And it enables you to administrate rates

and availabilities comfortably and easily as

well as evolution of all incoming booking.

Get an overview of the complete booking

performance of e-distribution.

Global Distribution System

(GDS)

Also called Automated Reservation

System (ARS)

A world wide computerized reservation

network.

It used as a single point of access.

For reserving airline seats, hotels, rental

cars, other travel related items by travel

agents, online reservation sites and large

corporation.

The premier global distribution systems

are:

o Amadens

o Abacus

o GDS Sabre

o Galileo GDS Booking

o World span

They are owned and operated as joint

venture by major airline, car rentals

companies and hotel groups.

Main fact that it costs airlines money to

go through a GDS process.

GDS

HISTORY Origins

In 1946 America Airlines installed the

first automated booking system.

The experimental electro mechanical

reservisor, a newer machine with

temporary storage.

It based on a magnetic drum, the

magnetic reservisor soon followed.

The system proved successful.

It is used several airlines, including

Sheraton Hotel.

It create local human operators to do the

actual lookups.

Such as ticketing agents would have to

call a booking office, whose operator

would direct small team operating the

reservisor.

Remote access

1953 Trans-Canada Airline (TCA) started

investigating a computer based system

with remote terminals.

It testing one design on the university of

Toronto’s Manchester mark1

It was successful.

Travel Agent Access

1976 United began offering its Appolo

system to travel agent.

It would not allow the agents to book

tickets.

In 1978 travel agents released.

Global Distribution System (GDS) Amadens:

It is made up of vision, values, business

strategy, to support the purpose as a

company.

The company work with customers.

It offering a technology company dedicated

exclusively global travel industry.

Is the largest GDS provides serving the

world wide travel & tourism industry.

It gives access to book able contant from

435 airlines.

Semi Automatic Business Research

Environment (SABRE) It is used by more than 55,000 travel

agencies around the world.

With more than 400 airlines, 88,000

hotels, 24 car rental brands and 13 cruise

liners.

The Sabre GDS enables companies such

as:-

American Airlines, American Express,

BCD Travel, Carlson Wagonlit Travel, Hogg

Robinson Group (HRG).

Galileo It is part of travel port group of

companies.

In 2006 had world wide market share of

22% for airline booking.

The Galileo can used to book train,

cruises, car rental and hotel rooms.

Travel port is a global broad based

business service provides.

It serves in every segment of the travel

industry.

World Span Majority of travel agents used in this

system.

Travel port is predominantly a global

distribution system business which

operates approximately 170 countries.

Include internationally recognized world

span & Galileo GDS platform.

World span introduced in 1990.

Delta Airline & N.W Airline are major

airlines.

Difference between CRS & GDS It has same functions but

The CRS only provide information about

airlines.

By using GDS can reserve a ticket , a

room in a hotel and also a rental car.

Basically GDS use to reserve everything.

CRS operates that book & sell tickets for

multiple airlines are known as global

distribution system.

GDS also provide access also provide

access to railway reservation and bus

reservation.

CRS is used to store & retrieve

information related air travel, hotel, etc..

Prepared by Jasna Thilayil