Computer 911Computer 911

Bill Cody MSIT-5375/18/06

Background

• Founded by Arthur Vandaly and Dr. Peter VanNostrand

• At-home technical support similar to “Geek Squad”

• Recently established web presence with information-based website

• Operates in 20-mile radius from downtown San Diego

Purpose

• Begin limited e-commerce initiative– Software

• Antivirus & security• Utilities• Games

• Capture new markets– Do-it yourself types– Work nights

• Expand capabilities– Database-driven e-mail and mass mail services– Quick access to repeat customers’ information

• Address, computer type, history of problems

Website Layout

Home

TestimonialsServices Pricing Tutorials About

Networking & Security

Default / Login

Register Success

Error

Login Success

Register

Footer

Header

Store Query

Full Info

Query Results

Product Cart

Product Check

Order Complete

Shop More

Update Success

Modify User Update

Change User Profile

Computer 911 Website Diagram

Home

TestimonialsServices Pricing Tutorials About

Networking & Security

Default / Login

Register Success

Error

Login Success

Register

Footer

Header

Store Query

Full Info

Query Results

Product Cart

Product Check

Order Complete

Shop More

Update Success

Modify User Update

Change User Profile

Computer 911 Website Diagram

Original HTML pages

Before Integration

After Integration

Integration Issues

FrontPage view while creating additonal ASP pages.

Lessons Learned

Lessons Learned

• Don’t “try” ASP.NET or other new programs the night before– Microsoft Visual Web Developer Express

• Crashed constantly• Unable to connect properly to database

• Freeware ASP shopping cart solutions– No support, limited help files– Compatibility problems with ODBC– Different adovbs.inc and global.asa files?

Questions?