Complimentary Airport Lounge Access Program Terms Conditions
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Transcript of Complimentary Airport Lounge Access Program Terms Conditions
![Page 1: Complimentary Airport Lounge Access Program Terms Conditions](https://reader035.fdocuments.us/reader035/viewer/2022081721/55cf8fbe550346703b9f5ed2/html5/thumbnails/1.jpg)
Enjoy the comfort of unlimited access to participating airport lounges in some of the world’s top travel destinations. Simply show your ANZ Rewards Black or ANZ Frequent Flyer Black card to get in.
Complimentary Airport Lounge Access ProgramANZ REWARDS BLACK AND ANZ FREQUENT FLYER BLACK
Part A – Participating Airport Lounges as at 10 March 2015
anz.com
Country City Airport Airport Lounge Terminal
Asia
Cambodia Phnom Penh Phnom Penh International FCC Outlet International Departure
India Ahmedabad Sardar Vallabh Bhai Patel International Port Lounge International
India Calicut Calicut International Port Lounge International
India Chennai Chennai International Port Lounge International
India Cochin Cochin International CGH Executive Casino Lounge (Earth Lounge) International
India Dehradun Dehradun Jolly Grant Port Lounge Domestic
India Goa Dabolim International Port Lounge Domestic
India Kolkata Netaji Subhash Chandra Bose Port Lounge International
India Mumbai Chattrapathi Shivaji International Carnations Lounge Domestic 1C
India New Delhi Indira Gandhi International ITC Green Lounge Terminal 3
India Pune Pune International Port Lounge International
India Vadodra Civil Aerodrome Harni Port Lounge Domestic
Indonesia Bali Ngurah Rai Premier Lounge Near Gates 1 & 2, Level 3
Indonesia Jakarta Soekarno-Hatta International Premier Lounge International 2D
Japan Tokyo Narita International IASS Executive Lounge Terminal 1 and 2.
Macau Macau Macau SAR Airport Lounge International
Pakistan Islamabad Benazir Bhutto International CIP Lounge International
Pakistan Karachi Jinnah International (KHI) CIP Lounge Jinnah Terminal Complex
Pakistan Lahore Allama Iqbal International (LHE) CIP Lounge International
Philippines Manila Ninoy Aquino International Miascor Lounge West Satellite
Singapore Singapore Singapore Changi International Airport Wellness Lounge Terminal 1
Singapore Singapore Singapore Changi International Ambassador Lounge Terminal 3
South Korea Seoul Incheon International Hub Lounge International Terminal East and International Terminal West
Taiwan Taipei Taoyuan International China Airlines Dynasty Lounge International Teriminal 1 and International Terminal 2.
Thailand Bangkok Suvarnabhumi International The Miracle by Louis’ Tavern Concourse A, C, F and G level 3 and 4.
Vietnam Ho Chi Minh Tan Son Nhat International CIP Apricot Lounge International
Europe
Czech Republic Prague Ruzyne Menzies Aviation Lounge Terminal 1 and Terminal 2.
England London Gatwick Aspire Lounge by Servisair South Terminal and North Terminal
England London Heathrow Servisair Executive Lounge Terminal 1 and 3.
England London Heathrow Falcon Gold Lounge by Gulf Air Terminal 4
England Manchester Manchester The Bollin Lounge Terminal 1
England Manchester Manchester The Styal Lounge Terminal 2
France Paris Charles de Gaulle Salon Icare Terminal 1
Germany Frankfurt Frankfurt Sky Lounge Terminal 2
Germany Hamburg Hamburg Airport Lounge Airport Plaza
Germany Munich Munich Atlantic Lounge Terminal 1
Holland Amsterdam Amsterdam Schiphol Netherlands Lounge No. 26 (Schengen) Terminal 1
Holland Amsterdam Amsterdam Schiphol Netherlands Lounge No. 41 (Non-Schengen) Terminal 2/3
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Part B – Terms and Conditions 1. The Complimentary Airport Lounge Program (Program) is provided to
Australia and New Zealand Banking Group Limited (ANZ) by Veloce Lounges.
2. ANZ provides ANZ Rewards Black and ANZ Frequent Flyer Black cardholders (including additional cardholders) with access to the Program on the terms set out below. These terms and conditions will apply to any cardholder’s participation in the Program.
3. To participate in the Program, you must hold a valid ANZ Rewards Black or ANZ Frequent Flyer Black credit card which has not expired, been closed or been notified to ANZ as having been lost or stolen (Eligible Card).
4. If you hold an Eligible Card, you are entitled to receive unlimited complimentary access to all airport lounges listed in Part A (Participating Lounge).
5. If you are an Eligible Card holder, to gain complimentary access to a Participating Lounge you must present:
a. your Eligible Card; and
b. a current and valid flight boarding pass in the same name as the Eligible Card, at the entrance to the Participating Lounge.
6. Participating Lounge operators reserve the right to refuse complimentary entry to the Participating Lounge if the credit card presented has expired, is not in the same name as the flight boarding pass provided or if the Participating Lounge operator has any other reasonable grounds to believe that you are not the Eligible Card holder.
7. Each Participating Lounge is owned and operated by a third party and sets its own rules and policies. The Eligible Card holder and any accompanying guests
must obey the Participating Lounge’s rules and policies. Participating Lounge operators reserve the right to deny entry to a Participating Lounge or remove any person from a Participating Lounge if they fail to obey any applicable rules and policies, or are unruly, uncooperative or cause a disturbance to other guests.
8. Guests of the Eligible Cardholder may be admitted to a Participating Lounge at the operator’s discretion, however may be charged a fee for entry.
9. Participating Lounges may be added or removed at any time. You should always check anz.com for a current list.
10. We may change or amend these terms and conditions at any time. You will be notified in writing or by an update to anz.com of changes to terms and conditions at least 30 days before that change takes effect.
11. Except as provided in any law which cannot lawfully be excluded or modified by agreement, ANZ makes no warranties or representations either express or implied and expressly disclaims any and all liabilities (including for consequential damages) with respect to type, quality, standard or fitness or suitability for any purpose of the services offered by any Participating Lounge, and is not liable for any inability to access a Participating Lounge or any of the services typically offered by a Participating Lounge, or removal from a Participating Lounge, caused by circumstances beyond ANZ’s control including strikes, industrial disputes, acts of God or the rules, policies or operational decisions of Participating Lounge operators.
12. If any Eligible Card holder breaches the ANZ Credit Cards Conditions of Use or these terms and conditions, ANZ may suspend or exclude that Eligible Card holder from participating in the Program.
anz.comAustralia and New Zealand Banking Group Limited ABN 11 005 357 522. Australian Credit Licence Number 234527. ANZ’s colour blue is a trade mark of ANZ. Item No. 89278 03.2015 W432303
Country City Airport Airport Lounge Terminal
Sweden Gothenburg Landvetter Menzies Aviation Lounge International
Sweden Stockholm Arlanda Menzies Business Lounge Terminal 5
Sweden Stockholm Arlanda Menzies Executive Lounge Terminal 5, Pier F
Switzerland Genève Genève International Dnata SkyView Lounge Terminal B
Switzerland Zürich Zürich Dnata SkyView Lounge Terminal 2
Turkey Istanbul Atatürk Havalimani Comfort Lounge by PrimeClass International
Arabian Gulf
Bahrain Bahrain Bahrain International Falcon Gold Lounge by Gulf Air International
Kuwait Kuwait Kuwait International Dasman Lounge Near Gate 22
Oman Muscat Muscat International Majan Lounge Departure
Saudi Arabia Dammam King Fahad International First Class Lounge International – Foreign Airlines
Saudi Arabia Jeddah King Abdul Aziz International First Class Lounge International North
Saudi Arabia Riyadh Riyadh International Premier Lounge International – Foreign Airlines
United Arab Emirates Abu Dhabi Abu Dhabi International Al Reem Lounge Terminal 1
United Arab Emirates Abu Dhabi Abu Dhabi International Abu Dhabi Lounge Terminal 1
United Arab Emirates Abu Dhabi Abu Dhabi International Terminal 2 Terminal 2
United Arab Emirates Dubai Dubai International DCA Business Class Lounge Terminal 1
United Arab Emirates Sharjah Sharjah International ALPHA First/Business Class Lounge International
Middle East & Africa
Egypt Cairo Cairo International First Class Lounge Terminal 1 and Terminal 3.
Jordan Amman Queen Alia International Crown Lounge Terminal 1
Lebanon Beirut Rafic Hariri International Byblos Lounge International
South Africa Johannesburg O.R. Tambo International (JNB) Shongololo Lounge International Terminal A
Oceania
New Zealand Auckland Auckland International Emporer Lounge International