Complex sales v0.12

28
managing a complex sales process

description

An overview of how to manage a complex sales process

Transcript of Complex sales v0.12

Page 1: Complex sales v0.12

managinga complex sales

process

Page 2: Complex sales v0.12

sales funnel

Page 3: Complex sales v0.12

leads

salesfunnel

orders

Page 4: Complex sales v0.12

complex sales process

complex customer needs

Page 5: Complex sales v0.12

requirements

mapsolutions

budgetcosts

configuresolution

proposal

order

1

a typicalcomplex sales

process

2

3

4

5

6

Page 6: Complex sales v0.12

workflow model

complex sales process

Page 7: Complex sales v0.12

milestones

workflow model

- progress indicators- work hand-over points- business rules

roles- organization structure- responsibilities- capabilities

templates- fill-in forms- document formats- validation rules

Page 8: Complex sales v0.12

industry / application

experts

business / finance

solution experts

technologyexperts

workflow model

milestones

roles

requirements

mapsolutions

budgetcosts

configuresolution

proposal

1

2

3

4

5

templatesrequirementform

budgetformat

solutionformat

configurator

proposalformat

Page 9: Complex sales v0.12

workflow model

sharedworkspace

Page 10: Complex sales v0.12

i information

progress reports

documents

activity log

people- business entities- contact details- responsibilities

- requirements- solutions- budgets- time lines

- appointments - tasks- notes

- milestones completed- key hand-over info- who & when

- proposals- diagrams- data files

shared workspace

Page 11: Complex sales v0.12

prioritized reports

sharedworkspace

Page 12: Complex sales v0.12

alerts - when we are stuck

funnel - where are we stuck?

metrics - why we are stuck?

- alerts for appointments and tasks- alerts for stuck leads- alerts for unattended customers

- idle leads – no sales activity- inactive leads – no progress- inactive customers – no open projects

- velocity – how long are we taking ?- volume – how many leads are we handling?- conversion – success and failure

prioritized reports

Page 13: Complex sales v0.12

http://on2.biz

workflowmodels

sharedworkspace prioritized

reports

i

people

information

activity

progress

documents

alerts

funnel

metrics

milestones

roles

templates

Page 14: Complex sales v0.12

sample screen shots

http://on2.biz

Page 15: Complex sales v0.12

shared workspace

pipelineprogress

pendingactivity

activityfeed

Page 16: Complex sales v0.12

lead = project

http://on2.biz

Page 17: Complex sales v0.12

people- business entities- contact details

Page 18: Complex sales v0.12

i information- requirements- solutions- budgets- time lines

Page 19: Complex sales v0.12

activity log- appointments - tasks- notes

Page 20: Complex sales v0.12

progress - milestones completed- key hand-over info- who & when

Page 21: Complex sales v0.12

documents- proposals- diagrams- data files

Page 22: Complex sales v0.12

prioritized reports

http://on2.biz

Page 23: Complex sales v0.12

sms alert:

alerts- alerts for appointments and tasks- alerts for stuck leads- alerts for unattended customers

emailalert

Page 24: Complex sales v0.12

funnel - idle leads – no sales activity- inactive leads – no progress- inactive customers – no open projects

Page 25: Complex sales v0.12

metrics - velocity – how long are we taking ?- volume – how many leads are we handling?- conversion – success and failure

Page 26: Complex sales v0.12

what next?

http://on2.biz

Page 27: Complex sales v0.12

quick start !- sign-up for a free account- fill in workflow model sheet- start tracking your workflow

consulting- interviews with all stake-holders- advanced customization guide- custom workflow model

implementation- custom workflow implementation- training sessions- on-going support

http://on2.biz

Page 28: Complex sales v0.12

lira priyadarsanihttp://www.linkedin.com/profile/view?id=15361895

[email protected]

ashutosh bijoorhttp://www.linkedin.com/in/bijoor

[email protected]

t. a. balasubramanianhttp://www.linkedin.com/in/tabbyindia

[email protected]

contact us !