Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda...

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Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Children’s Hospital of the Hungarian Reformed Church One solution of One solution of Deutsche Telekom Group Deutsche Telekom Group

Transcript of Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda...

Page 1: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Complex IT solution for a Hungarian Children's

HospitalGyörgy Velkey MDgeneral director

Bethesda Children’s Hospital of the

Hungarian Reformed Church

One solution of One solution of Deutsche Telekom GroupDeutsche Telekom Group

Page 2: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

What are the expectations …

… … of EU?of EU?• Development of healthcare IT

infrastructure

• Broadband access (wired or wireless)

• Online health services: telemedicina, telediagnostics, e-receipt GovernmeGovernme

ntnt

Page 3: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

… … of the of the Government?Government?

• Higher standard of patient service

• Cost and effort efficiency

• Co-operations without geographical borders

HospitalHospital

What are the expectations…

Page 4: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

… … of the of the patients?patients?

• High standard service, better accomodation

• Efficient management storage and process of patients’ data

HospitalHospital

What are the expectations …

Page 5: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

… … of the Hospitals?of the Hospitals?• Exact and fair financing • 24 hours running, flawless systems

• Quick access to correct information anywhere, anytime

• Applications and services in integrated systems

• Increasing efficiency of therapies

• Communication without limits

• Quick access to external databasis

Hospitalinfrastructure

What are the expectations…

Page 6: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Main question

datapatients

staff membersdevices

At appropriate place, in appropriate time

Page 7: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Key parameters of Bethesda

Hospital• Owned by the Hungarian Reformed Church• General paediatric hospital in Budapest• National center in burn injury and neurology,

regional center in intensive care, traumatology, rehabilitation• 135 active and 25 rehabilitation beds, outpatient services• 8-9.000 inpatients, 120.000 – 140.000 outpatients yearly• Two locations – 1 km distance• 306 employees (49 doctors, 159 assistant, 98 other)• Budget: 5,0 M EUR/year

New infocommunication system: T systems – Cisco project: New infocommunication system: T systems – Cisco project: 2007.2007.

Infocommunication system before the project:• Telephony: 2 PBXs, 220 extension• 151 PCs, 70% older than 3 years

Page 8: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

• Changing healthcare system in Hungary – Changing structure – lowering capacities– Changing financing modes– Changing rules

• New infocommunication system in Bethesda Hospital

2007.:year of

changing

Page 9: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

The complex IT solution for Bethesda Hospital supplied

byT-Systems, Cisco and

GlobeNet • Integrated IT and telco solutions• T-Systems, Cisco and GlobeNet supplied

complex solution, not only hardware and software

• Elements are of best practice

Advantages:• Flexibly sizeable, self-defending network• Securely separable functions (internet access

to anyone, access to the medical systems only for authorised personnel)

• Mobile: achievable anywhere, anytime

Page 10: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Elements of the project

• Wired and wireless LAN, 100%- WiFi penetration• IP telephony• integrated mobile-IP telephony• RFID localisation system• VPN remote access• MedWorkS medical system• Integrated customer calling system• Internet access anywhere in the hospital• Electronic signature • New hardware and software infrastructure

(PCs, printers)• Wireless devices (Tablet PC, PDA).• E-learning

Page 11: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Devices donated

• 75 desktops and 3 tablet PCs• PDA-s• PACS monitors• Wireless LAN (Wifi)• Expanded existing wired LAN • Active RFID devices• Nokia E61 dual-phones

By T-Systems By Cisco

• WiFi Access Points• AP Management és Localisation • Call Manager cluster• IP telephony (wired & wireless)• IP Video telephone (Cisco 7985)• Voice Gateway (C2801)• LAN switching (3750, 3560)• Security (CSA, ACS, ASA)• Nokia E61, E71 telephone

Cisco/Nokia Licence

Page 12: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Services donated by T-

Systems• ISDN30 voice gateway to the PSTN telephony

network• E-signature and time pass (for 5 persons)• Remote access (via ADSL) to the server of the

Hospital for 5 people • e-Learning, in order to educate the employees on

the new medical system and the use of new devices

• Client call system• Projectmanagement • Management of the IT infrastructure until

December 31, 2009

Page 13: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Then and now…

Then• Patients waiting for

examination dont know where to go

• Long waiting

Now

• Intelligent client call system (integrated into the medical system) shows where, and when the patient has to be present

Further development opportunities:

• Online scheduling• Scheduling via call center

Page 14: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Then• Running or making

phone-calls about find the doctors, assistants, or equipments

Now

• Equipments protected by RFID

• Internal WiFi IP telephone, intelligent messaging and alarm functions

• Dual phone (integrated mobile-IP telephone)

Then and now…

Page 15: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Then• Separate telephony and

IT network, internet access only on a couple of PC-s, high access and usage fees, difficult operation

Now

• Integrated voice-data-video

• Unified communications network, unified monthly fee, easy operation

Server

Server

Then and now…

Page 16: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Then

• Information can only be accessed from one specific place

Now

• The patients’ data are achievable anywhere (at the bed, from home) , anytime due to the wireless LAN and the mobile devices

Then and now…

Page 17: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Then• Several different

applications: accounting, controlling medical, laboratory – several suppliers, several monthly fees

Now

• One integrated medical system (including diagnostics, pharmacy, logistics, controlling, finance functions) – unified monthly fee

Medworks – Globenet

Then and now…

Page 18: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Then

• Determined time and location of trainings

Now

• E-learning – anytime, anywhere

Then and now…

Page 19: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Then• Several systems, • Several suppliers, • Several platforms, • Several SLA-s

Now

• One system, supplier, platform

• One SLA • System integration

and project management from T-Systems

Then and now…

Page 20: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

White Paper

What is it? • All steps of the

development are documented in this White Paper from the initial steps to the hand over

• The results due to the new IT system can be measured via indicators. Highlights the return on investment and gained advantages

Indicators

• Average time spent on gathering and process of data reduced

• Costs of operation per asset value reduced

• Occurence of system out-of-order reduced

• The average age of the IT devices reduced from 5.5 years to 1.5 years

• Number of work places with internet access grown

Page 21: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Further opportunities…

• Replication of this project in other hospitals and healthcare institutions

75 billion HUF (EUR 288 million) of EU funds have just become available to develop regional primary hospitals

Key issue is financing

Page 22: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

Modern infocommunication system at a church

hospital?

High professional High professional standardsstandards

„„Curing community”Curing community”

Holistic, child and family Holistic, child and family centered carecentered care

Better technical possibilities

Better possibilities in communication

Comfort of children and parents

Page 23: Complex IT solution for a Hungarian Children's Hospital György Velkey MD general director Bethesda Childrens Hospital of the Hungarian Reformed Church.

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