Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event...
Transcript of Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event...
![Page 1: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/1.jpg)
Complex Event Processing: Framework for Operational Visibility and Decisions
How TIBCO® BusinessEvents Manages Complexity in Healthcare
![Page 2: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/2.jpg)
2
Traditional Interface Engine Approach
![Page 3: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/3.jpg)
3
With SOA You Start to See The Data
![Page 4: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/4.jpg)
4
Do you see the forest, the trees and the opportunity?
CEP software helps you recognize patterns of events for operational clarity
![Page 5: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/5.jpg)
55
SOA Benefits Realized With Complex Event Processing
TIBCO & Harvard Pilgrim collaboration:
Standardization makes it possible to track and report multiple transactions and their statuses across various roles –speeding up response times and increasing quality of care.
Excerpt from whitepaper co-authored with Harvard Pilgrim
![Page 6: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/6.jpg)
6
Opportunities in Revenue Cycle Improvement
Status rules that depend on timings, events / event types ,etc
Time-dependent rules apply throughout process:time-expiry events
Need: situation awareness of overall claim performance
![Page 7: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/7.jpg)
7
Opportunities in Supply Chain Coordination
Stock rules are embedded in theprocess, but:
-results can change at any time- costs associated with different process paths
can vary enormously
Need: track and trace of resources for effective management
![Page 8: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/8.jpg)
8
Opportunities in Improving Patient Centric Experience
Operational rules are real-time event-driven:
responsiveness is key to effectiveservices
Need: sense and respond to maximise clinical effectiveness
![Page 9: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/9.jpg)
99
CEP Positively Impacts the Clinical Setting
! Leverages and expands existing infrastructural investments
! Increases operational efficiencies
! Enables clinical insight• Increases decision-making clarity• Reduces clinician bottlenecks
! Optimizes patient flow• Improves patient-centric quality of care• Ensures the patient always comes first
![Page 10: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/10.jpg)
10
CEP Delivers Visibility of Events Throughout the Enterprise
Radiology
Labs Supply Chain
Scheduling
Healthcare Episodes of Care
![Page 11: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/11.jpg)
11
Operational Risk Management and Detection
Time
Exposure
Potential Exception Event
DirectObservation
Made
Issue Corrected
OpportunityCost A
OpportunityCost B
Opportunity
Risk
Mitigation
![Page 12: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/12.jpg)
12
Manage Complexity
! Throughout the Organization
! Across the Value Chain
e.g. solutions powered by TIBCO BusinessEvents software may be deployed tactically at the single project or department-level to improve operational efficiency or strategically at the enterprise- or across enterprise-level.
![Page 13: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/13.jpg)
13
TIBCO® BusinessEvents
TIBCO BusinessEvents uses a model-driven approach to collect, filter and correlateevents with respective business processes and to deliver real-time operational insight enabling timely, well-informed decisions.
![Page 14: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/14.jpg)
14
Conceptual Model
! Define sources of events
! Identify classification schemes for events and data
! Standards-based (UML Class diagram)
![Page 15: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/15.jpg)
15
State Model
! Describes how concepts change across processes
! Define possible outcomes for particular concepts and processes
! Standards-based (UML State Diagram)
![Page 16: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/16.jpg)
16
Rules Editor
! Define behavioral relationships between different events / data
! Specify the event(s) to monitor, the condition on which the event is important, and the result/action to be taken
! Standards in development (e.g. UML PRR)
![Page 17: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/17.jpg)
17
Existing CEP domain areas
! Situation Awareness• Operational management of resources, people, timeliness, queues,
operational issues (dashboards, recommended actions)
! Track and Trace• Managing vaccine life based on tracking conditions stock has been
subject to
! Sense and Respond• Respond to delays in handling certain data in the organization
![Page 18: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/18.jpg)
18
Summary
! Healthcare is all about:
• Events: recording, monitoring, actioning
• Decisions: timeliness, reproducable, authorized, best
! Healthcare IT is ideally positioned to exploit CEP to manages decisions against events
• Real-time / high-performance• Ideal for monitoring tasks, managing SLAs, business process
activity monitoring, operational dashboards• Improves decision-making
![Page 19: Complex Event Processing: Framework for Operational Visibility …€¦ · Complex Event Processing: Framework for Operational Visibility and Decisions ... Specify the event(s) to](https://reader035.fdocuments.us/reader035/viewer/2022081402/5f0c5fd37e708231d43515c6/html5/thumbnails/19.jpg)
19
Thank you for your time and interest.
! Chris Diaz – cell 214-850-2141 [email protected]
! Steve Council – cell 314-374-8453 [email protected]
! www.healthcarereferencearchitecture.com
! www.healthcarereferencearchitecture.org