Completeness of Decentralized Billing

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    SUBMITTED BY:-

    Dr. SHIRIN SAINI

    (2010-12) BATCH

    PG/10/042

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    Sir Ganga Ram Hospital is a 650-bedded multi-speciality state-

    of-the-art hospital in India.

    It provides comprehensive Healthcare services, and has acquired

    the status of a premier medical institution.

    It is the only hospital in the private sector that has maintainednearly 100% bed occupancy due to its reputation of providing the

    highest level of medical services to patients from Delhi and

    neighboring states.

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    Billing module is one of the most supportive modules for admitting a

    patient from the very beginning up to its discharge.

    Importance ofBilling Module in HIS

    * Automatic billing with manual overrides.

    * IP monitoring.

    * Generation offinal bill with perfect accuracy.

    * Automatic Billing of every facility or services ordered.* Require less Staff.

    * Enhance patient care in a cost-effective manner.

    * Fast, Smart and Accurate bills.

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    PHARMACY

    LABORATORY

    WARD STORE

    Patient comes at the hospital Advised by the Doctor to get admitted

    During the stay of the patient in the hospital, all his/her orders like- Medicines and all the Lab

    tests are entered in the HIS. The order is placed to the various locations like- Pharmacy Store,

    Hematology Lab, Bio-chemistry Lab, and so likewise one such location is the Ward Store.

    * PATIENT BILLING WORKFLOW AND ORDER COMMUNICATION AT SGRH

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    In SGRH, Patient billing and Order communication both are the

    prime responsibilities of the Ward Executives, and is

    decentralized in nature.

    Completeness in normal terms means a process from the start till

    the end is perfectly done according to the set protocols.

    My project Completeness of Decentralized Billing focuses

    mainly on the accuracy of the patient billing, that is, the

    number of usage of a particular consumable should exactly be the

    same as that of the number of the consumable billed.

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    To study the accuracy of decentralized billing in relation to:-

    * Glucose Blood Strips

    * Newly issued Digital Thermometer

    * Newly issued Hand Rub

    * Narcotic Drugs

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    Strict usage and legal issue with Narcotic Drugs.

    Digital Thermometer and Hand Rub are the set protocols under

    NABH Standards.

    All consumables are precious commodity. Any wastage is

    associated with a significant cost.

    Essential feature of management to track the utilization of the

    Glucose Blood Strips, Digital Thermometer, Hand Rub and

    Narcotic Drugs.

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    Analytical Study

    QUANTITATIVEAPPROACH

    RESULTSCOMPARED,INTEGRATED & INTERPRETED

    DATA COLLECTION

    &

    DATA ANALYSIS

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    Simple Random Sampling of Departments was

    done for the process of DATA COLLECTION.

    Items to study Department

    Glucose Blood Strips

    Hand Rub

    Digital Thermometer

    3A Ward

    4A Ward

    SSRB-2nd Ward Floor

    CB-6th

    FloorSWB-4th Floor

    Narcotic Drugs Post-Operative ICU

    PICU

    ICU CUB 1ICU CUB 2

    ICU CUB 3

    ICU CUB 4

    3rd & 4th HDU

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