Complaint Monthly Report
2
COMPLAINT MONTHLY REPORT FSL Software Technologies Ltd As On: 07/04/2014 11:45 Report Of : ALL Region: ALL S.N. Complaint(s) As on date total Apr 2013 May 2013 Jun 2013 Jul 2013 Aug 2013 Sep 2013 Oct 2013 Nov 2013 Dec 2013 Jan 2014 Feb 2014 Mar 2014 Totals 1 Received 1357 30 48 26 32 16 31 23 18 17 17 18 6 282 2 Pending for Allocation 181 2 4 3 2 1 0 5 5 4 3 5 0 34 3 Completed 405 5 14 6 13 5 10 5 7 3 6 9 2 85 4 Pending 601 24 26 14 10 6 21 12 3 8 5 6 4 139 S . N . Client Name Area Product Serial No AMC Com plai nt No Comp laint Detai l Service Engg Complaint Date Status Pending Reason Allocati on Date and Time. Tech Completion Date Down Time Billing Amt. (Rs.) Action Taken Amt. Rec. (Rs.) 1 Chemco Ltd Pune RIL [Equity] SGN1 345 No AMC 1743 Cable was faulty. Gautam 11/9/2013 Pending Technically 11/9/13 7.42 PM 12/9/2013 1 Days 9 Hrs 2030 Changed the cable. 1500 2 Wipro Mum Frontline SSM [SOFTW ARE] SGN1 221 No AMC 1734 Batter y is leakin g. Ishan 12/9/2013 Pending Technically 12/9/13 2.15 PM 12/9/2013 0 Days 9 Hrs 4562 Battery tray was replaced. 3500 On Clicking..!!!
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Transcript of Complaint Monthly Report
COMPLAINT MONTHLY REPORT FSL Software Technologies Ltd
As On: 07/04/2014 11:45
Report Of : ALL
Region: ALL
S.N. Complaint(s) As on date
total Apr 2013 May 2013 Jun 2013 Jul 2013 Aug 2013 Sep 2013 Oct 2013 Nov 2013 Dec 2013 Jan 2014 Feb 2014 Mar 2014 Totals
1 Received 1357 30 48 26 32 16 31 23 18 17 17 18 6 282
2 Pending for Allocation 181 2 4 3 2 1 0 5 5 4 3 5 0 34
3 Completed 405 5 14 6 13 5 10 5 7 3 6 9 2 85
4 Pending 601 24 26 14 10 6 21 12 3 8 5 6 4 139
S.N.
Client Name
Area Product Serial No
AMC Complaint No
Complaint Detail
Service Engg
Complaint Date
Status Pending Reason
Allocation Date and Time.
Tech Completion Date
Down Time
Billing Amt. (Rs.)
Action Taken
Amt. Rec. (Rs.)
1 Chemco Ltd
Pune RIL [Equity]
SGN1345
No AMC
1743 Cable was faulty.
Gautam 11/9/2013 Pending Technically 11/9/13 7.42 PM
12/9/2013 1 Days 9 Hrs
2030 Changed the cable.
1500
2 Wipro Mum
Frontline SSM [SOFTWARE]
SGN1221
No AMC
1734
Battery is leaking.
Ishan 12/9/2013 Pending Technically 12/9/13 2.15 PM
12/9/2013 0 Days 9 Hrs
4562 Battery tray was replaced.
3500
On Clicking..!!!
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