Complaint & Misconduct Investigations4. The components of a lawful, successful workplace...

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Complaints Webinar Training Instructed by Attorney Patti Eyres May 1, 2018 9am - 11am Complaint & Misconduct Investigations Complaint & Misconduct Investigations Strategies for Finding the Truth Without Breaking the Law E-mail [email protected] to Register Learn to deal with workplace complaints - from racial bias to sexual harassment to threats of violence. Before taking disciplinary action, a solid investigation plan should be designed and implemented. 1. How to update harassment and discrimination procedures to comply with new FEHA regulations 2. The most common types of accusations, complaints, and suspicions that require an investigation 3. How to document the initial complaint and set the scope of your investigation right from the start 4. The components of a lawful, successful workplace investigation, including witness interviews and digital data 5. Tips for dealing with touchy situations, including sensitive information and embarrassing allegations 6. E�fective questioning and assessing witness credibility 7. How to ease fears of retaliation and why a non-retaliation policy is so critical 8. Key elements of the investigation report 9. Legal Do’s and Don’ts when witnesses request confidentiality or complete anonymity 10. How to decide your next steps once the investigation is completed 11. Reaching conclusions concerning misconduct and disciplinary actions, 12. Preparing for disciplinary actions and the due process requirements 13. E�fective documentation and the Public Records Act Topics Include

Transcript of Complaint & Misconduct Investigations4. The components of a lawful, successful workplace...

Complaints

Webinar Training

Instructed byAttorney Patti Eyres

May 1, 20189am - 11am

Complaint & Misconduct InvestigationsComplaint & Misconduct InvestigationsStrategies for Finding the Truth Without Breaking the Law

E-mail [email protected] to Register

Learn to deal with workplace complaints - from racial bias to sexual harassment to threats of violence. Before taking disciplinary action, a solid investigation plan should be designed and implemented.

1. How to update harassment and discrimination procedures to comply with new FEHA regulations2. The most common types of accusations, complaints, and suspicions that require an investigation 3. How to document the initial complaint and set the scope of your investigation right from the start4. The components of a lawful, successful workplace investigation, including witness interviews and digital data5. Tips for dealing with touchy situations, including sensitive information and embarrassing allegations6. E�fective questioning and assessing witness credibility7. How to ease fears of retaliation and why a non-retaliation policy is so critical8. Key elements of the investigation report9. Legal Do’s and Don’ts when witnesses request confidentiality or complete anonymity10. How to decide your next steps once the investigation is completed11. Reaching conclusions concerning misconduct and disciplinary actions, 12. Preparing for disciplinary actions and the due process requirements13. E�fective documentation and the Public Records Act

Topics Include