Competitve Space (Marketing)

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    STRATEGIC MARKETING & PLANNING

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    Markets increasingly complex &competitive challenge for Marketing/Brand Managers;

    Reasons:

    1. Rapid technological changes &

    2. Diversity of buyer preferences.

    Broad view of market needed todevelop strategy not narrow focusbased on current products/ segments only.

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    The TelecomExample!!!

    Telecom has allowed a

    virtual world to emerge-

    one in which time &distance are no longerbarriers to doing

    business

    orcommunicating.

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    Changing markets need strategyadaptations!

    Digital technology eliminated PolaroidCameras!

    What factors drive change?

    Deregulation Globalization/ Global capacity/ Global

    competition Mergers & acquisition Changing customer

    expectations/preferences

    Changing lifestyles

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    Value Migration is the shifting of valuecreating forces.

    Three types of Value Migration:

    1. Between industries (e.g. from airline toentertainment).

    2. Between companies (e.g. CoralWordPerfect to Microsoft).

    3. Between business designs within acompany (e.g. IBM: mainframe tosolutions & system integration).

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    Customers migrate or shift from olderproducts to new

    looking for more value;

    Value migration affects brand &companies.

    Value migration ALSO highlights

    need forconstant learning &implementing strategy changes.

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    Product benefits create markets &brands.

    Brands are attempts to match benefitswith customers needs, better thancompetition.

    Influence ofcompeting brand growsstronger if a product can be

    substituted.

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    3. Product variants: compete mostdirectly.

    2. Product type: products in same orsimilar category (minimal

    differentiation) compete.

    1. Generic level: products satisfying abroad category of need compete.

    4. Shared budget:

    compete indirectly.

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    Diet-Rite

    Cola

    DietPepsi

    DietCoke

    Category:Diet Colas

    Regularcolas Diet lemon

    limes

    Lemonlimes

    Fruitflavoredcolas

    Category: Soft drinks

    Bottlewater

    Wine

    Beer

    Coffee

    Juices

    Generic competition:Beverages

    Movieson DVD

    FastFood

    VideoGames

    IceCream

    Budget competition:food & entertainment

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    There are three consideration:

    3. Extent of complexity of market:different technologies, product functionsor usage, & customer segments usingthe product.

    2. Changing composition of market:effect of new technology, new arrivals,new needs created/ satisfied.

    1. Depth of analysis a company desires:the deeper we go to discover newsegments, the bigger the marketbecomes.

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    FMCG companies use differentiation orlow-cost strategies in order to develop& maintain competitive advantage

    but find it difficult, if not impossible. WHY?

    Competitors overcome differentiation

    through innovation & cost reductionthrough better systems & technology.

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    TWO BASES:

    1. By analyzing the industry (looking at

    the descriptor profile);

    2. By analyzing the value chain (thatlinks together organizations in a value-

    added system, extending from suppliersto end users).

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    Basis: Horizontal comparison withsimilar types of firms;

    1. Characteristics & trends (sales volume,

    growth trend, profitability);

    2. Operating practices (products mix,systems, services, barriers to entry,

    geographical spread). How is this done.?

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    1) Identifying companies,2) Studying structures,

    3) Identifying reach whetherdomestic or

    international;4) Identifying market practices

    (conformist/ non-conformist);

    5) Determine strengths & weaknesses,&

    6) Identify strategic alliances.

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    How? Reviewing:

    1. Suppliers/ distribution channels;2. Extent ofvertical integration

    practiced;

    3. Type ofrelationships betweencompanies - transactional orcollaborative;

    4. Extent/ quality of outsourcing: 100%in case of Nike & Sara Lee (food,beverage, apparel);

    5. Information/ feedback mechanism.

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    Different competitive forces are present

    in the value-added chain.

    Michael Porters FIVE COMPETITIVE

    FORCES clearly outline these

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    Porters FIVE competitive forces:1. Rivalry among existing firms: intense

    competition could lead to higherstandards (Coke & Pepsi);

    2. Threat of new entrants: entry & exitbarriers;

    3. Threat of substitutes: alternative

    technologies can wipe out or endangerestablished companies (EncyclopediaBritannica/ Kodak/ Polaroid);

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    4. Suppliers bargaining power: rawmaterials, finished goods;

    5. Bargaining power of buyers (e.g.Supermarket chains).

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    Rapid expansion in competitiveintelligence gathering seen in the last10 to 15 years;

    Major global companies like Microsoft,IBM, Motorola, Procter & Gamble, and

    General Electric have strongintelligence units.

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    1. Business scope & objectives;

    2. Quality of management -experience, capabilities &weaknesses;

    3. Market position & trends;4. Market target(s) and customer base;

    5. Marketing program positioning

    strategies;6. Key competitive advantages (e.g.

    access to resources, patents.)

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    Key competitor: organization(s)targeting the same market target (same products or same segmentwithin a market).

    Example: Airlines compete on routes -

    Emirates, Qatar Airways, PIA.

    Companies across industries (in asector) satisfying the same need or

    want, also compete: Airlines competeagainst

    Train Services & Inter-City luxury

    coaches!

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    Evaluation considers strengths &

    weaknesses of competitor on the basis of:

    Scope of

    marketcoverage

    Distinctivecapabilities

    Pastperforman

    ceCustomer

    valuepropositio

    ns

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    1. Market coverage: focus on market

    segments & relative market share;

    2. Past performance: to revealcompetitors strength & track record of

    delivery;

    3. Customer value proposition: toassess how well competitors meet

    customer value requirements;4. Distinctive capabilities: quality & state

    ofcompetitiveness.

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    HOW can a competitors future actionbe anticipated?

    Based on current strategy?

    Current actions only a weak indicatorof future threat.

    Is there a solution????

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    Swatch, in 1995, met an aggressivecompetitor in Timex but failed torespond.

    Timex launched a large selection ofwatches & also obtained licenses forNautica, Joe Boxer & Timberlandbrands.

    As sales continued to slide, Swatchended up spending 12 times theirnormal budget to regain market share.

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    New competitors come from four majorsources:

    1. Related product markets;

    2. Companies with related technologies;3. Companies targeting similar

    customer groups;

    4. Companies with similar products,operating in other geographicalregions.

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    Markets do not follow clearly defined& predictable paths;

    Organizations need to invest time &effort to analyze the forces of change.

    Question: What influences/discontinuities in the market cantotally transform it?

    a. Customer trends;b. Environmental changes;c. Economicfactors.