Competitive Advantage Internal

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    Internal Analysis

    Competitive Advantage

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    Why Do An Internal Analysis?

    To Determine Strengths & Weaknesses

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    Seven Key Internal Forces

    Management

    Marketing

    Information

    Systems

    Finance/AccountingResearch &

    Development

    Purchasing

    Manufacturing

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    Introduction

    Why do firms in the same industry pursuing

    the same strategies vary by performance?

    Ebay versus Ubid

    Walmart versus Kmart

    Best Buy versus Radio Shack

    Often the top performing firm(s) possessesa Competitive Advantage over its rivals

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    What is Competitive

    Advantage?

    Set of resources or capabilities that allows

    firms to consistently outperformtheir rivals.

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    Intangible Resources

    Assets deeply rooted in the firms history and have

    accumulated over time

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    Tangible Resources Assets that can be seen and quantified

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    How to Determine if a Competitive

    Advantage Exists

    One way is to use theResource-Based

    View (RBV) of the firm. RBV suggests firms can be viewed as collections of

    productive resources.

    Competitive advantage might exist if a firm possesses

    and utilizes superior resources.

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    How to Determine if Competitivedvantage Exists The RBV Questions

    Competitive Advantage (CA) exists if the

    answer to the following questions is YesValuedoes the resource provide CA?

    Rarenessdo competi tors have it?

    Imitability

    is it costly for competi tors to imitate?Substitutableare there any strategic equivalents?

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    Test of Value

    Does the resource help a firm neutralize

    threats or exploit opportunities?

    If so, the firm is able to create value for itscustomers

    Examples:

    Amazon.com turns visitors into customers Ebay turns browsers into buyers and sellers

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    Test of Rareness

    Do many competitors posses it?

    Examples:

    Ipod MP3 playersystem integration and ease

    Palm Pilot

    Its software is still rare and is licensed by

    competitors, including Handspring

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    Test of Imitability

    Is the resource costly for a

    competitor to copy?How about Gerbers baby food?

    A brand name could be developed

    But the associated trust cant be

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    Test of Substitutability

    Are there any strategic equivalents?

    Invisible capabilities are difficult to imitate

    Examples:

    Dells direct sales model

    Viagra?

    Southwest Airlines?

    Jet Blue?

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    Valuable

    ?

    Rare

    ?

    Costly

    toImitate

    ?

    Non-

    Substitutable?

    Competitive

    Consequence

    Performance

    Implications

    No No No No

    Yes No No Yes/no

    Yes Yes No Yes/no

    Yes Yes Yes Yes

    A Test of Competitive Advantage

    Competitive

    Disadvantage

    Below average

    returns

    Competitive

    Parity

    Average

    Returns

    Temporary

    CompetitiveAdvantage

    Average to

    Above average

    Sustainable

    Competitive

    Advantage

    Above average

    returns

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    Valuable

    ?

    Rare

    ?

    Costly

    toImitate

    ?

    Non-

    Substitutable?

    Competitive

    Consequence

    Performance

    Implications

    No No No No

    Yes No No Yes/no

    Yes Yes No Yes/no

    Yes Yes Yes Yes

    A Test of Competitive Advantage

    Competitive

    Disadvantage

    Below average

    returns

    Competitive

    Parity

    Average

    Returns

    Temporary

    CompetitiveAdvantage

    Average to

    Above average

    Sustainable

    Competitive

    Advantage

    Above average

    returns

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    Valuable

    ?

    Rare

    ?

    Costly

    toImitate

    ?

    Non-

    Substitutable?

    Competitive

    Consequence

    Performance

    Implications

    No No No No

    Yes No No Yes/no

    Yes Yes No Yes/no

    Yes Yes Yes Yes

    A Test of Competitive Advantage

    Competitive

    Disadvantage

    Below average

    returns

    Competitive

    Parity

    Average

    Returns

    Temporary

    CompetitiveAdvantage

    Average to

    Above average

    Sustainable

    Competitive

    Advantage

    Above average

    returns

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    Valuable

    ?

    Rare

    ?

    Costly

    toImitate

    ?

    Non-

    Substitutable?

    Competitive

    Consequence

    Performance

    Implications

    No No No No

    Yes No No Yes/no

    Yes YesNo

    Yes/no

    Yes Yes Yes Yes

    A Test of Competitive Advantage

    Competitive

    Disadvantage

    Below average

    returns

    Competitive

    Parity

    Average

    Returns

    Temporary

    CompetitiveAdvantage

    Average to

    Above average

    Sustainable

    Competitive

    Advantage

    Above average

    returns

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    For Long Run Profits

    You must sustain the competitive advantage

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    Barriers & Long Run

    Competitive Advantage

    A resource will only contribute to sustained

    competitive advantage if it is associated with

    barriers

    that prevent resource acquisition or replication by

    competitors.

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    These Barriers Are

    Patents.

    Exclusive rights for 17 years.

    Exclusive access to key resources or assets.

    Superior R&D

    Brand name/ loyalty/ goodwill

    C ti f R S t i bilit

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    Continuum of Resource Sustainability

    (and Firm Profitability)

    High

    (Hard to imitate)Low

    (Easy to Imitate)

    Slow Cycle

    Resources

    Standard- Cycle

    Resources

    Fast Cycle

    Resources

    Strongly shieldedPatents, brand name

    Gillette: Track III

    Searle:Nutrasweet

    Eli Lilly: Prozac

    Standardized mass

    production

    Economies of scale

    or complicated

    processes

    Chrysler: Minivan

    Easily Duplicated

    Idea Driven

    Sony: Walkman

    TI: Calculators

    Rio: MP3 players