List of competencies

Business perspective / acumenRelationship building / Interpersonal skillDemonstrates awareness of changing industry, business trends, market and competitive conditionsUnderstands value chain and how business makes moneyDisplays cost and financial awarenessConsistently chooses options which optimize profitability in both short and long runIs alert and spots opportunities for increasing profitability and growth Is flexible and quickly amends course of action to adapt to changing business scenarioTakes calculated risks but is always prepared with contingency plansHas the ability to forecast & anticipate changing marketDisplays respect and care for othersInitiate and build relationship with all stake holdersAble to see things from others perspectives while relating to themRelates well with people who are different from him/herDisplays emotional intelligence- manages his/her and others emotions effectivelyIs assertive, can assert him/her at the same time keeps the relationship on trackResolves conflicts effectivelyAdopts win-win approach in interactionsDecision making & Problem solvingOwnership & drive for resultsDoes root cause analysis of problemsGenerates alternatives for problems / issuesTakes effective and speedy decisionsInvolves concerned people in decision making process when requiredAnticipates likely implications of decisions on stakeholders and deals with those effectivelyDisplays sense of conviction and stands by his / her decisions if it is in the organizational interestsIs a self starter, does not need to be pushedTakes ownership of the team commitment to the organizational goalsDisplays sense of urgency & acts with speedIs focused on business priorities and acts with speedSets stretch targets and consistently delivers resultsDisplays tenacity & persistence in the face of adversityThinks like a winner and displays can do attitudeTakes higher responsibilities and has a capability to deal with multiple tasks simultaneouslyCustomer focusOpenness to learningUnderstands and anticipates internal / external customer needs.Takes effective actions for customer satisfactionKeeps customers (internal / external) updated with the progress so that he / she does not need to follow upBuilds and maintains long term relationships with customers Develops new customer relationship for the growth of the business.Communicates customer needs both upwards and downwards within the organizationIs open to new ideas and diverse perspectivesProactively seeks opportunities to learn and relearnLearns quickly from his / her and others experience both from success and failuresWelcomes critique and treats criticism as an opportunity for gaining insights and improvementsProactively seeks feedback from all sources i.e. internal and external stakeholders

PPRD : Mid-year PerformanceReview 2012-13

List of competencies

Team work and team buildingFunctional expertisePlaces success of the team ahead of his individual gainsProactively helps & supports his / her team membersTakes responsibility for failures and shares credit with people and team members for team successTreats all team members with fairness and respectCollaborates across levels, functions and businesses in JSW Encourages team work at all levelsHas in depth functional knowledgeDisplays knowledge of related functional / technical / cross functional areasKeeps himself / herself abreast of development in his / her functional areaApplies his / her functional knowledge to improve business resultsShares his / her functional knowledge with others especially the subordinates / direct reportsEffective & open communicationExecution excellenceCommunicates clearly and fluentlyIs open in sharing information internal and external customersActively listens to people to understand and seek feedbackEncourage debates and actively seeks the openness of othersFosters a safe environment for people communicate candidly regarding problem, obstacles, risksPlans and prioritizes work in line with business goalsMobilizes resources even in the face of constraints to implement the planFollows up and monitor implementationMakes course correction & operational adjustments in the light of changing situationsHolds people accountable for implementation of planDetach personal interestPeople leadershipLeading changeCares for people treats them with fairnessProvides clear roles and challenging goals for people aligned with organizational goalsProvides resources and give support to people to succeedLeverage strengths of people to get outstanding resultsGive candid feedback to people regularlyTrains, coaches and develops his/her peopleGives freedom and delegates to his direct reportsConsistently reward and recognizes good workAppraises people with fairness and differentiates people based on performanceCreates excitement, joy and energy at workLeads by example and inspires confidenceWelcome change and believes that change is necessary for survival and growthCan quickly comprehend the need for changeIs able to adapt to change before others do and adapt to new business realitiesInitiates change in spite of uncertainty and ambiguitiesCommunicates and listen to people with empathy to overcome the resistanceGets the buy in of people and the significant stake holdersImplement the change in a systematic and planned mannerKeeps people informed about the change process and enlist their support on a sustained basisCreativity & innovationChallenges established methods and continuously looks for ways to improve uponThinks out of box & comes out with new ideasTries multiple ways to make things work and does not give up after one or few attemptsPerseveres to implement new ideas to improve processes and productsListen and encourage new ideas

PPRD : Mid-year PerformanceReview 2012-13