Compensation and Benefits Survey - Launching...H & T 1 Hotel General Manager H & T 2 Hotel Assistant...
Transcript of Compensation and Benefits Survey - Launching...H & T 1 Hotel General Manager H & T 2 Hotel Assistant...
2016 KPMG
Compensation And
Benefits Survey
May 2016
People & Change Services
Are you well positioned in
the labour market?
We have the
answer!
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 2
2016 KPMG COMPENSATION AND BENEFITS SURVEY
Scope of the Survey
SCOPE OF THE SURVEY
To present the common HR policies, practices and strategies of Compensation and Benefits implemented by a representative sample of Companies operating within the Cyprus Market.
The establishment of a valuable tool, which shall enable companies to design Compensation and Benefits Packages, and result to a competitive advantage.
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 3
The 180 positions are generic and industry-specialized positions, applying to various
industries, are presented in the following slides.
Remuneration And Benefits Data For
180 Generic and Industry Specific Positions
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 4
POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: GENERAL MANAGEMENT (GM)
GM 1 General Manager
JOB FAMILY: ACCOUNTING (ACC)
ACC 1 Finance Manager
ACC 2 Accounting Manager
ACC 3 Senior Accountant
ACC 4 Assistant Accountant
ACC 5 Credit Controller
ACC 6 Financial Analyst
ACC 7 Payroll Officer
ACC 8 Invoicing Clerk
ACC 9 Collector
JOB FAMILY: INFORMATION TECHNOLOGY AND
TELECOMMUNICATIONS (IT&T)
IT&T 1 IT Manager
IT&T 2 Database Administrator
IT&T 3 IT Programmer
IT&T 4 IT Administrator
IT&T 5 Network Administrator
IT&T 6 Telecoms Network Engineer
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POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: SALES AND MARKETING (S&M)
S&M 1 Commercial Manager
S&M 2 Sales Manager
S&M 3 Marketing Manager
S&M 4 Business Development Manager
S&M 5 Exports Manager
S&M 6 Sales Key Accounts Manager
S&M 7 Area Sales Manager
S&M 8 Area Sales Supervisor
S&M 9 Customer Service Manager
S&M 10 Call Centre Manager
S&M 11 Sales Administrator
S&M 12 Sales Representative - Key Accounts
JOB FAMILY: SALES AND MARKETING (S&M)
S&M 13 Sales Representative
S&M 14 Ex Van Salesman
S&M 15 Sales Engineer
S&M 16 Customer Service Representative
S&M 17 Call Center Representative
S&M 18 Marketing Executive
S&M 19 Merchandiser
S&M 20 Product/Brand Manager
S&M 21 Assistant Product/ Brand Manager
S&M 22 Public Relations Executive
S&M 23 Reseller Manager
S&M 24 Trade Marketing Manager
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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 6
POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: MANUFACTURING AND
ENGINEERING (M&E)
M&E 1 Production Manager
M&E 2 Shift Supervisor
M&E 3 Production Engineer
M&E 4 Purchasing Manager (All Industries)
M&E 5 Purchasing Officer (All Industries)
M&E 6 Production Quality Assurance Manager
M&E 7 Production Quality Assurance Technician
M&E 8 Production Maintenance Manager
M&E 9 Production Maintenance Engineer
M& E 10 Production Safety and Environmental
Engineer
JOB FAMILY: AFTER MAINTENANCE & TECHNICAL
SUPPORT (MTS)
MTS 1 After Sales Technical Manager
MTS 2 After Sales Technician/Repairer
MTS 3 Building Maintenance Manager
MTS 4 Building Maintenance Officer
MTS 5 Fleet Manager
JOB FAMILY: HEALTHCARE SERVICES (HLT)
HTL 1 Matron
HTL 2 Nurse in Charge
HTL 3 Nurse
HTL 4 Midwife
HTL 5 Caregiver
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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 7
JOB FAMILY: WAREHOUSE AND LOGISTICS (W&L)
W&L 1 Warehouse & Logistics Manager
W&L 2 Logistics Manager
W&L 3 Logistics Officer
W&L 4 Warehouse Manager
W&L 5 Warehouse General Duties Clerk
W&L 6 Warehouse Packing Clerk
W&L 7 Warehouse Picker Clerk
W&L 8 Driver – License Type B
W&L 9 Driver – License Type C
W&L 10 Warehouse Stock Controller / Incoming
Clerk
POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: HUMAN RESOURCES MANAGEMENT
(HRM)
HR 1 Human Resources Manager
HR 2 Human Resources Officer
JOB FAMILY: ADMINISTRATION (ADM)
ADM 1 GM Executive Secretary/Personal
Assistant
ADM 2 Executive Secretary
ADM 3 Secretary
ADM 4 Telephonist / Receptionist
ADM 5 Messenger
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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 8
JOB FAMILY: INTERNAL AUDIT & QUALITY
ASSURANCE (IAQA)
IAQA 1 Internal Audit Manager
IAQA 2 Internal Auditor
IAQA 3 Quality Assurance Supervisor (ISO)
IAQA 4 Health & Safety Officer
JOB FAMILY: MISCELLANEOUS (MSC)
MSC 1 Senior Medical Representative *
MSC 2 Medical Representative
MSC 3 Regulatory Officer *
MSC 4 Scientific Services & Pharmachovigilance
Specialist *
MSC 5 Pharmacies Sales Representative*
MSC 6 Beauty Advisor *
POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: MISCELLANEOUS (MSC)
MSC 7 Graphic Designer
MSC 8 Media Planner
MSC 9 Media Buyer
MSC 10 Art Director
MSC 11 Supermarket/Hypermarket Butchery
Manager
MSC 12 Supermarket / Hypermarket Butcher
MSC 13 Supermarket / Hypermarket Grocery
Supervisor
MSC 14 Supermarket Baker
MSC 15 Hypermarket / Supermarket Porter
MSC 16 Stock Shelving / Product Placement Clerk
(Merchandiser)
MSC 17 Gas Station Attendant
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JOB FAMILY: RETAIL OPERATIONS (ROP)
ROP 1 Retail Sales Manager
ROP 2 Store Manager I
ROP 3 Store Manager II
ROP 4 Store Manager III
ROP 5 Assistant Store Manager
ROP 6 Store Department Supervisor
ROP 7 Cashier's Supervisor
ROP 8 Store Sales Representative I
ROP 9 Store Sales Representative II
ROP 10 Store Cashier
ROP 11 Visual Merchandiser
POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: COFFEE SHOPS (CAF)
CAF 1 Store Manager
CAF 2 Shift Leader
CAF 3 Barista
JOB FAMILY: FIDUCIARY SERVICES (FID)
FID 1 Legal Administration Manager
FID 2 Legal Administration Officer
FID 3 Compliance and Regulatory Manager
FID 4 Banking Manager
FID 5 Banking Administrator
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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 10
JOB FAMILY: HOTEL & TOURISM (H & T)
H & T 1 Hotel General Manager
H & T 2 Hotel Assistant General Manager
H & T 3 Hotel Sales Manager
H & T 4 Front Office Manager
H & T 5 Assistant Front Office Manager
H & T 6 Front Office Desk Supervisor
H & T 7 Front Office Desk Agent/ Receptionist A
H & T 8 Front Office Desk Agent/ Receptionist B
H & T 9 Front Office Desk Agent/ Night Receptionist
H & T 10 Reservations Manager
H & T 11 Reservations Officer
H & T 12 Porter
H & T 13 Restaurant Manager
H & T 14 Food And Beverage Manager
H & T 15 Restaurant Quality Service Supervisor
POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: HOTEL & TOURISM (H & T)
H & T 16 Maitre
H & T 17 Head Waiter – Waitress
H & T 18 Waiter – Waitress A
H & T 19 Waiter – Waitress B
H & T 20 Waiter – Waitress C
H & T 21 Head Bar Tender
H & T 22 Bar Tender
H & T 23 Cashier
H & T 24 Head Chef
H & T 25 Sous Chef
H & T 26 Chef De Partie
H & T 27 Cook A
H & T 28 Cook B
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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 11
JOB FAMILY: HOTEL & TOURISM (H & T)
H & T 29 Cook C
H & T 30 Housekeeper Supervisor
H & T 31 Housekeeper
H & T 32 Maid
H & T 33 Cleaner
POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: LEGAL SERVICES (LAW)
LAW 1 Senior Lawyer
LAW 2 Lawyer
LAW 3 Junior Lawyer
LAW 4 Trainee Lawyer
JOB FAMILY: ACADEMIC INSTITUTIONS (ACA)
ACA 1 Professor
ACA 2 Associate Professor
ACA 3 Assistant Professor
ACA 4 Lecturer
ACA 5 Admissions Officer
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JOB FAMILY: CONSTRUCTION & DEVELOPMENT
(C & D)
C & D 1 Quantity Surveyor A
C & D 2 Quantity Surveyor B
C & D 3 Technical Assistant Quantity Surveyor
C & D 4 Project Manager
C & D 5 Site Engineer
C & D 6 Interior Designer
C & D 7 Architect
C & D 8 Architectural Technician
C & D 9 General Manager Operations
C & D 10 Management Trainee
C & D 11 Contracts Manager
C & D 12 Plant Manager
C & D 13 Estimating Manager
C & D 14 Foreman
C & D 15 Time Keeper / Store Keeper
POSITIONS TO BE ANALYSED BY THE SURVEY
JOB FAMILY: CONSTRUCTION & DEVELOPMENT
(C & D)
C & D 16 Electrical Engineer
C & D 17 Mechanical Engineer
C & D 18 CAD Technician
C & D 19 Property Sales Manager
C & D 20 Property Sales Officer / Consultant
C & D 21 Property Sales Assistant / Administrator
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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 13
METHODOLOGY
The data collection was conducted through the use of a structured Questionnaire (Web Based
Questionnaire) and of a Positions’ Reporting Form (PRF).
The Questionnaire and the Positions' Reporting Form were completed in collaboration with the
KPMG’s People & Change Advisors during a personal meeting with the company representative.
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 14
METHODOLOGY
Following the KPMG Global methodology, the collection of the remuneration data (salaries) for all
positions was based on the job matching principle, by which positions are matched not on a title basis
but with the comparison of job duties (using specific job descriptions), years of experience and
academic qualifications.
The job matching process ensures an accurate and precise comparison of the positions and their job
holders, as are presented in various companies.
Greater
Equal
Less
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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 15
KPMG COMPNESATION AND BENEFITS REPORT CONTENT
PART A
Presents the Executive Summary of the main findings generated in regards to the common Compensation and Benefits policies and practices, implemented by the participating Companies.
Outlines the reporting method used to present the findings and provides the user with guidelines on ways to maximize the use of the data during the design of a Compensation and Benefits strategy.
PART B
Introduces the sample of the Survey, providing a list of all participating Companies.
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 16
KPMG COMPNESATION AND BENEFITS REPORT CONTENT
PART C
Presents the findings in regards to the common Compensation and Benefits policies and practices implemented by the participants, as emerged from the analysis of the answers to the general questionnaire.
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 17
KPMG COMPNESATION AND BENEFITS REPORT CONTENT
PART D
Presents the remuneration and benefits data analysis in the form of Individual Position Reporting Tables (IPRT) for the positions for which representative sample and data are collected. The analysis of each table is based on the data submitted by the participating companies.
Individual Position Reporting Tables (IPRT)
To safeguard confidentially and anonymity, IPRTs are presented only for the positions for which data were
collected by a minimum of five (5) participating companies.
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 18
KPMG COMPNESATION AND BENEFITS REPORT CONTENT
INDIVIDUAL POSITION REPORTING TABLE (EXAMPLE)
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
KPMG COMPNESATION AND BENEFITS REPORT CONTENT
PART E
Presents a brief remuneration and benefits data analysis of positions for which data were collected by a sample of less than five (5) companies.
Reporting Tables of average basic
salary and average total
compensation. The companies
providing data for the specific
positions are not presented.
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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 20
STATISTICAL TERMS PRESENTED ON THE INDIVIDUAL POSITION
REPORTING TABLES
D1 (10th percentile)
90% of the sample incumbents earn higher than this salary; whereas 10% of them earn less than this salary
Q1 (25th percentile)
75% of the same incumbents earn higher
than this salary; whereas 25% earn less
than this salary
Median (50th percentile)
50% of the sample incumbents earn higher than this salary; whereas 50% earn less than this salary
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 21
STATISTICAL TERMS PRESENTED ON THE INDIVIDUAL POSITION
REPORTING TABLES
Average
arithmetic mean of the base salaries, variable bonus and total compensation reported by responding companies
Q3 (75th percentile)
25% of the sample incumbents earn higher than this salary; whereas 75% of them earn less than this salary
D9 (90th percentile)
10% of the sample incumbents earn higher than this salary; whereas 90% of them earn less than this salary
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 22
ANALYSIS FACTORS
ALL COMPANIES ( OVERALL)
JOB MATCH ( GREATER, EQUAL, LESS)
ACTIVITY
TURNOVER
NO. OF EMPLOYEES
©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
HOW TO USE THE SURVEY – POSITIONING YOURSELF AGAINST THE MARKET IN
RELATION TO COMPENSATION
Step 1: Apply the job matching principle, by which your positions will be matched to the positions
analyzed in the Survey on the basis of comparing job duties (using the KPMG job descriptions), years
of experience and academic qualifications. – KPMG can provide assistance in order to safeguard the
Company’s position is fairly compared to the market using the Survey.
Step 2: Identify your current positioning within the market for each position and individual in relation
to various parameters such as Base Salary, Total Compensation, Activity, Number of Employees and
Turnover – KPMG can provide assistance for the conduction of the specific analysis.
Step 3: Define your desired market position based on your strategy for each position and individual
Step 4: Implement salary and/or benefit adjustments were applicable using the Survey as the a fair
indication as to what the market offers.
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©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 24
CONTACT DETAILS
George Tziortzis – Board Member, [email protected]
Marios Papalazarou – Principal, [email protected]
Elli Foulli – Manager, [email protected]
www.kpmg.com
Tel: +357 (22) 209000
Fax: +357 (22) 209304
FOR FURTHER INFORMATION AND/OR CLARIFICATIONS
©2016 KPMG Limited, a Cyprus limited liability company and a member firm
of the KPMG network of independent member firms affiliated with KPMG
International Cooperative (“KPMG International”), a Swiss entity. All rights
reserved. Printed in Cyprus.
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