Compassion and Business?! A GVCN Dialogue March 6, 2014 The Rev. Alisdair Smith Deacon & Business...
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Compassion and Business?! A GVCN Dialogue March 6, 2014 The Rev. Alisdair Smith Deacon & Business Chaplain Christ Church Cathedral
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Transcript of Compassion and Business?! A GVCN Dialogue March 6, 2014 The Rev. Alisdair Smith Deacon & Business...
Compassion and Business?!
A GVCN Dialogue
March 6, 2014
The Rev. Alisdair Smith
Deacon & Business Chaplain
Christ Church Cathedral
• What is the place of compassion in business?
• Is it possible to be both a compassionate person and a ‘successful’ business person?
Compassion Defined
• Compassion is recognizing that the pain or joy in you at any given time is only a heartbeat away from me.
• Compassion is serving each other at times of pain and of joy and knowing that when my turn comes, you’ll be there for me.
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5
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The Coming Collaborative Revolution
• Radical Openness-- Don Tapscott
• Collaborative Consumption -- Rachel Botsman,
• REPUTATION & TRUST!
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Service over Fixing• “Fundamentally, helping, fixing
and service are ways of seeing life. When you help you see life as weak, when you fix, you see life as broken. When you serve, you see life as whole. From the perspective of service, we are all connected: All suffering is like my suffering and all joy is like my joy.”
www.rachelremen.com
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Palliative and Neo Natal
www.margaretwheatley.com
Learning & Development Mentality
• As ‘natals’ we are always growing
• Consider:o Senge’s “Learning Organization”
o Sears and Harvard – The Balanced Score Card
Learning and Growth
Employee growth is the foundation for
innovation and creativity
Internal Business Process
Skilled, creative employees
question the status quo and work to
improve business processes
Customer Satisfaction
Improved processes lead
to improved products and services for customers
Financial Performance
Satisfied and loyal customers
lead to increased revenues.
Learning and Growth
Employee growth is the foundation for
innovation and creativity
•Holistic
•Assumption of Potential
•Thriving People
Compassion and Business
Might this be key?
Conversations• What is the cross roads you find
yourself at in your work life tonight?• How do you define compassion?
• What is the place of compassion in your work lives?
• What difference do you believe compassion could make in our businesses and communities?
Further Reading
• 12 Steps to a Compassionate Life, Karen Armstrong
• Turning Compassion into Action, Olivia McIvor
