Communityof practices

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Keegan Superville | Li Miao | Marie Leborgne Communities of Practice: The Organizational Frontier Managing Business & Innovation Networks

Transcript of Communityof practices

Page 1: Communityof practices

Keegan Superville | Li Miao | Marie Leborgne

Communities of Practice:The Organizational Frontier

Managing Business & Innovation Networks

Page 2: Communityof practices

Keegan Superville | Li Miao | Marie Leborgne

Communities of practice What is it?

A community of practices is a

“group of people informally bound together by sharing

expertise and passion for a joint-venture”

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Keegan Superville | Li Miao | Marie Leborgne

Communities of practice

Through History

…In the Middle Ages…

Medieval guilds

Gathering group of tradesmen or

craftsmen engaged in the same occupation

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Keegan Superville | Li Miao | Marie Leborgne

Communities of practice

Through History

… Nowadays…

Community of Practices

Gathering people from a same

company, a same industry or simply

sharing a same interests

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Keegan Superville | Li Miao | Marie Leborgne

What’s the purpose?

Who belongs?

What holds it together?

How long does it last?

Community of Practice

Formal work group

Project team

Informal Network

To develop members’ capabilities, to build

and exchange knowledge

To deliver a product or service

To accomplish a task

To collect and pass on business information

Members who select themselves

Everyone who reports to the

group’s manager

Employees assigned by senior

management

Friends and business

acquaintances

Passion, commitment, and identification with

the group’s expertise

Job requirements and common goals

The project’s milestones and

goals

Mutual needs

As long as there is an interest in

maintaining the group

Until the next generation

Until the project has been completed

As long as people have a reason to

connect

Community of Practice

A group of people …who share a similar change…who interact regularly learn from and with each other

….Improve their ability to address their challenges

Communities of practice

A Snapshot Comparison

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Keegan Superville | Li Miao | Marie Leborgne

Drive strategy

Start new lines of business

Solve problems quickly

Develop professional skills

Transfer best practices

Recruit and retain talent

Communities of practice

in Action

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Keegan Superville | Li Miao | Marie Leborgne

Two main constructs for a community of practice:• Co-created content• Co-created community

Not just a framework for delivering status quo but rather a vehicle of systemic change; a situated learning environment

focused on co-ownership. The members of the community start to evolve and develop shared norms.

Communities of practice

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Keegan Superville | Li Miao | Marie Leborgne

Communities of practiceIdentification

Informal networks of

people

Challenge & problems domain

Informal networks of

people

Challenge & problems domain

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Keegan Superville | Li Miao | Marie Leborgne

Communities of practice

Provide

•Legitimacy

•Official sponsor

• support of specific ways

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Keegan Superville | Li Miao | Marie Leborgne

Communities of practice

Untraditional Measurement

By collecting the stories systematically

Collect stories

Clarify how much did CoP help.

Measuring the value of CoP

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Keegan Superville | Li Miao | Marie Leborgne

Communities of practice

Danone Social Innovation Lab

From Danone’s internal and external networks

Community of practices generating through:2 days of workshopsFollow-up by web-conferences, e-mails, Danone’s social network

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Keegan Superville | Li Miao | Marie Leborgne

Communities of practice

Danone Social Innovation Lab

1. Micro farming community2. Proximity distribution3. Waste collection &

valorisation4. Toward bio-energy5. Carbon for development

6. Food waste limitation7. Nutrition for all8. Market for all9. Health community education10. Danoners Health

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Keegan Superville | Li Miao | Marie Leborgne

Communities of practice

Danone Social Innovation Lab

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Keegan Superville | Li Miao | Marie Leborgne

Thank you !!