COMMUNITY RELATIONS

Coastal Gujarat Power Ltd. , 4000 MW UMPP, CGPL Office Complex, Block B, Tunda-Vandh Road, Tunda, Mundra, Kutch 370 435, Gujarat, India.

saurabhsharma@tatapower.comwww.tatapower.com

pradeep.ghosal@tatapower.com |

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Community Relations PolicyTata Power believes in integrating its business and social values by

engaging with stakeholders especially the communities in the vicinity of its

business presence. Tata Power is committed to ensure the social well being

of the neighboring community.

Tata Power shall engage with community by

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Tata power shall work as per the Community Relation Policy for community

initiatives in and around the vicinity of its business presence for Corporate

Social Responsibility.

Adhering to the Principles of Community Engagement

Ensuring proactive response to their needs

Facilitating assistance during natural disasters, if any

Building and strengthening community institutions including local

government institutions etc. to widen the reach, experience and

expertise

Adhering to work as per set thrust areas in alignment with national &

international guidelines

Encouraging its employees to volunteer their time and expertise

Anil SardanaManaging Director

The department is responsible for all social development initiatives of the company. It functions as per

Tata Power's vision, mission, CR policy & CR strategy and is guided by the Sustainability Advisory

Council (SAC) comprising of social and environment experts and senior leaders of the company. The

CR strategy is linked with enterprise strategy. The CR strategy has been followed to meet compliance,

fulfil commitments and follow the performance standards set by the International Finance Corporation,

while proactively addressing the risks and impact of business and responding to needs of the

stakeholders through a systematic stakeholder engagement and dialogue.

Stakeholders include community members, Local Self Governments, Members of VDAC, Government

Departments, Line Department, Block Officials, CBOs, NGOs, Lenders / Investors, Service Agencies,

Activists and Employees.

About the Community Relations Department

Improvement in the social well

being and quality of life of

communities in the vicinity of

our operations by addressing

sustainable development issues

of national, regional and local

importance in order to be

regarded as a neighbor of

choice.

To address key development issues of education, health and livelihood under the principles of community engagement through strategic engagement with key communities, stakeholders and organizations who jointly believe in sustainable development as a collective responsibility.

VisionMission

Evaluations and stakeholderfeedback Stakeholder

engagement

Women

Empowerment

Sustainability

and inclusive

growth

Education

Environment and clean energy

Livelihoods

Infrastr

ucture

Partnersh

ips

Building

community

capabilities

Volunteering

Health

eninh gt hgn ee ar lt ts h c& a rg e n fi ad cli ilu itiB e s

hi ooel dvi l & g en mic pn la oh yan bE i l i t y

apital ca l i &co is n fg rani st ta ruer ctC u r e

bilityna fi oa rt is nu cs l ug sn ii vr eu gtr ru owN t h

e ye Volo lp unm teE e r i n g

ur r ae l h et d ug cni at tn ioe nm sg yu stA e m

The purpose of Community Relations (CR) at CGPL is to create a brand reputation by aligning CR initiatives with the overall Tata Group position on CR, ensure sustainability by creating and conserving sources of livelihood, accomplish a license to operate by taking voluntary steps to persuade communities to reduce or avoid interference and to meet regulatory requirements established by the Government for projects and operations.

The CR team recognizes that community participation is a critical success factor for the attainment of business goals and inclusive development of society. Keeping this in mind, CR initiatives started with a series of consultative dialogues with village elected representatives, opinion leaders and the neighboring village community members.

Issue based Participatory Rural Appraisal (PRA) and MLP (Micro level Planning) was undertaken with the assistance of recognized research agencies in surrounding villages of the Company. Involvement of the community and opinion leaders was ensured so that the CR initiatives, plans and need may come directly from them, aligning all activities with a bottom up paradigm approach.

A systematic strategy has been followed for the identification and grouping of stakeholders based on their influence, leading to a phased stakeholder dialogue. It includes exploring and engaging community members and their needs, building and formalizing community based institutions, implementing CR actions and then continuously evaluating in a manner that institutionalizes relationship with the communities. The programs and their outcomes are aligned to achieve a high level of impact and sustenance. This strategy has taken the Company on a journey that spans the themes of education, health, income generation and livelihood, safe drinking water, rural energy, natural resource management, infrastructure and institution building.

A ‘Triple Bottom Line Approach’ of sustainable development has helped in achieving a satisfied community that has trust and faith in the Company and its operations. Cooperation from the village Gram Panchayat has led to the formation of the Village Development Advisory Committee (VDAC), which is the first contact point for the Company for all developmental work to be carried out in different villages.

All our activities are initiated through 3 cross cutting approaches of linking on-going programs of Central, State and Local governments to ensure convergence, an emphasis on creating and strengthening community leadership through community based organizations and continuous customer Satisfaction Index (CSI) Assessments and stakeholder dialogue. The Social Audit of CSR activities carried out by TISS showed a significant rise from 21.6 % in the year 2009-10 to 47.32% in the year 2012-13.

Our CR initiatives are aligned to business growth. We focus on 5 key domains and our various programs are benchmark initiatives in the field of CSR. We give high priority to senior management involvement, constantly work to ensure CSR effectiveness and incorporate stakeholder feedback.

We promote the concept of ‘Leadership with Trust’ by working with local communities and other key stakeholders for ensuring smooth and continuous operations.

Program outreach area includes 4 villages which have now extended to 18 villages/hamlets in the 10 km. radius of the company’s operations.

Rural Education System Augmenting the

'Vigyan' clubs in schools

Lok dayro

Educational kit

distribution

Teacher's day

celebrations

Ilead (Skill Development

Program)

Bal utsav

Painting & drawing

competitions

Notebook distribution

Vigyan mela

‘Adarsh’ anganwadis

English class- bridge classes

Adolescent girl learning

centers

Inter-phasewith mothers Of the child& mother's activities

Mobilization of volunteers & classes by

parents

Teacher training

Project Sujaan

Project Shiksha Saarthi

Implementation of a Comprehensive Education Upliftment Programme called Shiskha Saarthi, covering schools of Mundra and Mandvi Blocks, where learning camps have been conducted and community libraries have been set up. The target of the program is to reach out to children in the block of Mundra and Mandvi to improve the learning levels and attendance in the schools under the Block Excellence Program (BEP) model. This program seeks to minimize the school drop-out rates through various educational interventions by organizing volunteer classes, education fairs, event celebrations, educational exposure visits and implementation of Government sponsored programs.

The Sujaan project aims to ‘empower the future generation through value added computer aided literacy’. Through these kiosks/learning stations, performance in English, Maths and Computer literacy has shown a rising trend in all the villages, when compared to baseline data before installation of these learning stations. The three main benefits experienced has been an increase in computer literacy among students and teachers with a clear indication of Sujaan children outperforming others in computer skills, an improvement in academic learning of students with a striking improvement in academic scores and the social impact created by these stations has led to even out-of-school children benefiting from using these Sujaan kiosks.

A partnership with the Water and Sanitation Management Organization (WASMO) of the Government of Gujarat, led to the execution of the project Jalmani, with an object to supply safe drinking water in schools. This involved installations of RO plants in the schools, formation of water committee of the schools and periodic checks by the authorized agency through a complaint lodging facility via a toll free number. After installations, the RO system is handed over to the beneficiary schools.

Project Jalamani

Project Swachh Jal

Project Arogaya Project Arogaya hosts school health camps & programs for creating awareness on sanitation and health. We work towards providing health services to the deprived and vulnerable persons at their doorstep. A large section of people are not only ignorant about their health but also lack resources and capability to approach experts in getting medical adv ice and treatment. Through such camps, people are educated on health precautions and personal hygiene acts and behavior. In addition, regular check-ups are helpful to find out and tackle health issues at early stages.

Implementation of Swachh Jal Project resulted in community RO plants being installed in villages of Mundra and Mandvi talukas. The RO plants are now handed over to the respective Panchayat and the maintenance of these plants is taken over by the Water Committee of these Village Panchayats ensuring the Sustainability of the project. This is one of the programs which signifies our continuing effots for improvement in the quality of life for communities living in surrounding villages.

Chlorination in the

village

Hemoglobin camps

Malaria check upcamps

Community health camps

Street plays for aids

awareness

"Vysan Mukti" awareness

Household level & school

sanitation units

Pulse polio programs

Physiotherapy camps

Nutritional kits in

anganwadis

Community & school RO

plants

Aids awareness

rallies

Healthy baby

competition

Health & hygiene trainings

Provision of safe drinking

water

Cataract operations &eye campsHealthcare Facilities

Building and Strengthening

Enhancing Livelihood and Employability

Kanthi Area Livelihood Program

Project Vartika

Kanthi Area Livelihood Program - Grazing Land Mitigation (Moving from agitation to association), enabling villagers to pursue new employment options. Nearly 14 acres of companies land was offered to the villagers, two Gaushalas (cow shelters) were set up and quality fodder was provided under this program in order to move communities from agitation to association with CGPL. Daily supply of fodder, either green or dry, as per the season, is supplied for the entire year. Households representing cattle owners receive immense benefits by this initiative; with an increase of number of milch

livestock animals and an increase of income by 19‐24%.

Project Vartika is an initiative for branding and market creation of products made by Self help group (SHG) members. Traditional arts and artisans were mapped and selected, after which initial exposure visits and consultation of the SHG members were completed. The main aim of the program is to increase the income of these women, preserve local crafts and women empowerment through livelihood creation. In order to facilitate greater ownership of these women in this venture, a federation of SHGs has been set up.

Project Sagar Bandhu Project Sagar Bandhu is an ambitious program designed for development of the fishermen community through strengthening of village institutions like the Village Development Advisory Council (VDAC) and community based organisations (CBOs). Activities undertaken include VDAC formation, sea weed training, exposure visits, regular meetings, SHG formation, drinking water and sanitation facilities, and school level interventions, distribution of boat lights, fishing nets and marketing equipment. The program involved vision exercises and value chain analysis, the creation of a livelihood enhancement fund, disbursement through a micro-finance concept and convergence with Government schemes.

Programs on promotion of

on-farm & off-farm livelihood

intervention

Formation of Gauseva trust

Establishment of milk collection

centre

Establishment of cattle feed centers with community

support

Sea weed training

Farmer training

Agriculture training for

SHGs

Assistance through improvised equipment

for enhancement of livelihood

Promotion of products as

manufactured by the local

artisans

Promotion of local artisans through

forward & backward linkages with a specific brand

Celebration of international women's day

Employability training

Camel & cattle camps

Exposure visit for the cattle owners &

farmers for adoption of best practices

Exposure visits for SHGs

Value chain analysis on livelihood

Insurance of SHG members

Skill development training for women

Participation in exhibitions & fairs

Horticulture demo plots

Project Surya Prakash

Project Annapurna

Project Akshaya Urja Deep

Project Nirman

Project Varsha

The essence of this program is to increase the use of sustainable energy and technology.

Household Bio Gas installations with the partnership of Government of Gujarat. The funds for the program are shared by CGPL, GoG, and the beneficiaries.

Focus of this program is on natural resource management structures to improve agricultural infrastructure and improve profitability of farming.

A green solution of lighting fishing boats using solar energy, improving livelihood profitability and working towards a sustainable future of fishermen in the Mundra region of Kutch. The total hours of productivity of fishermen has increased by 100% since daily fishing hours can be doubled i.e from 7 to 14 hours per day. Increase of income observed has been almost 300% i.e. from 1750/- to 5000/-. Environmental benefits due to replacement of kerosene lamps and electricity generation without pollution have also been observed.

Aims to improve and enhance infrastructure facilities of surrounding communities.

Solar street lights

Village approach

roads

Prayer hall

Crematorium boundary

wall

Communityhall

CR field office

CGPL boundary

wall

Integrated sports

stadium

Reverse Osmosis

(RO) plantsfor drinking

water

Gaushala structures

Cattlebreeding

center

Pond deepening

Roof rain water

harvesting

Farm bunding

Well recharging

Bio-Gas at households & schools

Propagation of drip

irrigation

Construction of check

dams

Solar boat lights

Recreational gardens

Social Capital and InfrastructureCreating

Formation & Strengthening of Community Based Organizations like SHGs & Village Development Advisory Committee.

Green belts around company

premises

Participatory rural appraisal – to identify & prioritize community needs

Employability potential assessment study of Mundra &

Mandvi Taluka –study by aid et action

Impact assessment studies by the Tata Institute of Social

Sciences

Integrated area development study

by development alternatives

Integrated community development program for sustainable

development of the catchment villages

Capacity building & training for

the institutions

Village newspaper

Regular stakeholder dialogues & consultations

Publications for stakeholder

engagement

Bio diversity

napping – study by Bombay Natural

Heritage Society(BNHS)

Nurturing Sustainability

for Inclusive Growth

Stakeholder Dialogue

Stakeholder views and feedback is integral to CR operations. To enhance the dialogue and engagement of community members, Community Information Centres (CICs) were rolled out. The grievance redressal systems at these centres ensure quick addressal, escalations and tracking of community grievances.

Our mission is to enhance a culture of giving through volunteering amongst employees for public good. Employees are encouraged to dedicate time, skill and other resources for societal development. Volunteering guidelines are applicable to all current and retired employees irrespective of organizational hierarchy, social and economic backgrounds and indeed celebrates the unity of giving in the diversity of situations in which they exist. All volunteer activities are secular and apolitical. The intent of volunteering demonstrates Tata Power’s values of integrity, care, respect and excellence in the process. All volunteers follow the Tata Code of Conduct (TCoC) while carrying out volunteering activities.

Volunteers can engage in individual volunteering by offering their services for public good, according to their ability and interest in giving. They can also participate in company driven programs on issues, geographic areas and institutions/organizations that are identified by the Company and its authorized representatives.

Employees are recognized via award platforms which would motivate them to continue to contribute to social causes. They are gauged on volunteering agenda, leadership shown, impact created in communities endorsed by local panchayats, urban bodies or NGO partners, number of volunteering hours, resource contributions and others. The main awards currently in the organization are for an individual volunteering champion, company volunteering champion, best giving location, best impact location and best mobilized location.

Employee Volunteering