A Multisectoral Response to Violence in our

Communities

FAMILY JUSTICE CENTRE

•Co-location model to house key services for survivors of violence against women and their children under one roof.

•Multi-disciplinary team of professionals who provide coordinated support so that women can access the services they need in one place, without having to repeatedly retell their experiences.

•Create multiple entry points to service, women receive 'wrap-around' support from a team of service providers who offer choices to fit the woman's individual experiences.

YORK REGION COMMUNITY HUB

•Provision of inclusive, respectful, and equitable services.•Services are provided along a continuum of care that addresses the needs and priorities of the client.•Acknowledge that harms occur within a social context that includes determinants of health and provision of basic needs.•Programs and services are based on realistic and achievable and measurable objectives in consultation with survivors.•Services are provided from a balanced approach and are based on sound evidence and ongoing evaluation.

OUR PROMISE

PARTNERS

COLLABORATIVE CONTINUUM

• Increase credibility and impact.• Increase cooperation and trust amongst diverse

sectors.• Reduction of service duplication.• Resource utilization through expense sharing

(professional development).

OPPORTUNITIES

FRAMEWORK FOR ACTION

Survey Findings:•Model: Main building housing multiple services, with smaller satellite offices providing basic services. (50%)•Location (City/Town):

• Richmond Hill (42%)• Newmarket (27%)• Markham (17%)

• Secure entry and exit• Populated area • Generic name

Survey Findings: Priorities for Service Users•Transportation• Childcare• Security & confidentiality• Information regarding services• Low-cost & immediate service• Availability of in-language service• Support for non-status women• Extended hours of operation• Support for queer and trans women• Accessible services for differently able women

FRAMEWORK FOR ACTION

Survey Findings: Priorities for Service Providers•Transparent partner agreements•Financial implications (costs and savings)•Leadership Structure•Organizations participating•Exit strategies•Flexibility of space arrangements•Training•Resources (telephone, board room, information technology, kitchen, etc.)

FRAMEWORK FOR ACTION

Survey Findings: Centralized Safe & Confidential Services for Women and Children experiencing violence:•Reception & waiting area•Centralized Intake•Seamless transition/referrals between agencies•Common risk assessment strategy•Common safety plan•Private meeting & group rooms•Confidential filing system

FRAMEWORK FOR ACTION

Location: Newmarket

Lease Term: July 1st 2012 – June 30th 2014

Move-In Date: August 1st 2012 (following renovations)

SPACE

Name for the Community Hub will need to be finalized. Key community stakeholders (survivors of violence and service providers) must be included in the process of naming the Hub to ensure community representation and buy-in. The infrastructural and accessibility needs of the space will be identified and addressed.

ORGANIZATIONAL STRUCTURE

Executive Advisory Committe

e

Steering Committe

eCo-Chair Co-Chair

Partnership

Working Group

MarketingWorking Group

EvaluationWorking Group

Case Manageme

ntWorking Group

Information

Technology

Working Group

Resource Developme

ntWorking Group

Working Groups: Recruitment, ongoing contact to ensure completion of goals, resources required, staff support, and ongoing evaluation of needs.

Partnerships: Create a shared framework amongst partner organizations, finalize the vision, mission and goals. Identify key services to be phased in, and determine resources partners can allocate and share (e.g. staffing, equipment). Document the nature and scope of the service each organization will offer through the Community Hub and its level of fiscal responsibility via Memoranda of Understanding.

Case Management: Create Framework, provide staff orientation, plan project launch, create intake process and schedule of services to be delivered, space allocation, and information access.

CURRENT NEEDS

Marketing and Public Relations: Development of materials, website/social media, press releases, linkages to local reporters and outreach into the community.

Resource Development: Seek seed money from Foundations to encourage continued collaboration. Connect with local Service Clubs such as Soroptimists for Rotary contributions for broad-based community efforts. Plan campaigns, using mass media (television, radio, newspaper) to help raise profile and may help to promote the hub to funders.

CURRENT NEEDS

QUESTIONS FOR SMALL GROUPS

•How are agencies already involved in collaborative service delivery?•What do we need to do differently within the Hub to ensure greater outcomes for survivors of violence?•What existing strengths & skills can we contribute? •How will we do that? (responsibility & timeframe)