Community Care Worker

Casual

August 2017

1. Information for Applicants

2. Position Description

3. Employment Application Form

4. Pre-Existing Injury Declaration

5. Organisational Structure

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INFORMATION FOR APPLICANTS

Community Care Worker

Casual

1. Please prepare a cover letter and your application under each of the headings in the

Selection Criteria of the Position Description provided. Examples and descriptions of how you are able to meet these requirements must be provided. You must also attach your Resume.

2. Please complete the Employment Application Form & Pre-Existing Injury Declaration and forward with your application.

3. If you are required to attend an interview, a current police check should be brought to the interview if available which will enable the appointment process to be finalised quickly. Offers of employment will only be made following a satisfactory Police Record Check and Working with Children Check.

4. Your salary and allowances will be paid in accordance with the Victorian Public Health Sector

(Health and Allied Services, Managers and Administrative Workers) Single Interest Enterprise Agreement 2016 - 2020.

5. Hours of work are on an “as need” basis. 6. Otway Health will pay superannuation in accordance with the Superannuation Guarantee

(Administration) Act 1992 to a nominated Superannuation fund. 7. Attach copies of any relevant qualifications to your application (if applicable). 8. The names of at least two professional referees are required including, if possible, your

supervisor if you are currently working or a previous supervisor if you are not currently working.

9. Applications close 9.00am Monday 28

th August 2017.

10. Address applications to Georgina Harrison

Human Resources Co-ordinator Otway Health PO Box 84 Apollo Bay VIC 3233 or glharrison@swarh.vic.gov.au

Position is subject to a satisfactory Police Check and Working with Children Check. Otway Health is an equal opportunity employer and is committed to attracting and retaining a diverse

workforce that reflects the community we serve.

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OTWAY HEALTH

POSITION DESCRIPTION

POSITION TITLE: Community Care Worker

CLASSIFICATION: As per agreement

AWARD: Victorian Public Health Sector (Health and Allied Services,

Managers and Administrative Workers) Single Interest

Enterprise Agreement 2016 2020

EMPLOYMENT TYPE: Part time or Casual

DIVISION: Clinical Services

APPROVAL: Director Clinical Services

DATE: June 2016 ___

1. POSITION CONTEXT

Otway Health is a Multi-Purpose Service (MPS) located at Apollo Bay on the Great

Ocean Road in South West Victoria. The MPS is a joint Commonwealth and State

Government initiative for isolated areas. This model concept draws together appropriate health and community services within the one organisation.

The aim of Otway Health is to provide an integrated health service consisting of

community and allied services, primary care, HACC, adult education,

neighbourhood house, a child care centre, flexible aged care residential places a small acute care unit, and an emergency unit for urgent care.

2. POSITION OBJECTIVES

The Community Care Worker is responsible for undertaking domestic and personal

assistance to consumers who have been assessed as eligible to receive

HACC/CHSP Services. Services are provided in line with the Active Service Model

and under the direction of the Community Care Coordinator. Services are

designed to assist consumers to remain safe and independent in their own home.

Community Care Workers are also responsible for ensuring that any changes in

client status is communicated to the Community Care Coordinator and Community

Nurse as applicable.

3. STAFF RESPONSIBILITIES

All staff are responsible for compliance with organisational policies and procedures

and for complying with all relevant legislation, specifically legislation applying to

Equal Employment Opportunity, Privacy and Occupational Health and Safety.

All staff are expected to contribute to and participate in Otway Health’s processes

relating to Cultural Diversity, Quality Improvement, Risk Management and

Consumer Participation.

4. SPECIFIC RESPONSIBILITIES:

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(Responsibility 1)

Provide Home and Community Care (HACC) services to assist in the

maintenance of a safe environment and to enable the continuance of

the consumer’s independence at home. These services include

personal and domestic assistance. Provide these services in

accordance with the guidelines and policies outlined in:

Otway Health Staff Handbook

Community Care Worker Handbook

OH & S Manual for Community Care Workers

Client Care Plans

Otway Health Uniform Policy

Occupational Health and Safety Guidelines

(Responsibility 2)

Provide service in line with active service model principles

(Responsibility 3)

Ensure program issues are communicated to the Community Care

Coordinator or Manager of Community Services.

(Responsibility 4)

Use the agreed Otway Health tools, documentation, and policies for all

HACC communication including: feedback forms, client progress notes,

email, Riskman, PJB, meetings, mobile phone, SOLLE

(Responsibility 5)

Provide administration assistance to the HACC Team during

rostered administration time

(Responsibility 6)

Accurately complete timesheets and vehicle mileage claim forms

fortnightly

(Responsibility 7)

Participate in rostered training

(Responsibility 8)

Report immediately any changes to client wellbeing

5. KEY PERFORMANCE INDICATORS

Regularly meet appointment times

Complete documentation within 24 hours and in keeping with Otway

Health guidelines and protocol

Display knowledge and understanding of HACC guidelines and policies:

1. Otway Health Staff Handbook

2. Community Care Worker Handbook

3. OH & S Manual for Community Care Workers

2. Client Care Plan

3. Otway Health HACC CCW Uniform Policy

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4. Occupational Health and Safety Guidelines

6. ORGANISATIONAL RELATIONSHIP

(see Organisation Chart)

Reports to: Community Care Co-ordinator

Supervises: Nil

External Liaisons: Represents Otway Health to the community as required.

Establishes and maintains relevant networks and links with

appropriate agencies.

7. SELECTION CRITERIA

Selection is based on ability to demonstrate the skills, knowledge, qualifications,

experience and ability criteria (listed below).

Qualifications

A current Victorian Driver’s Licence

A certificate in or equivalent to one of the following:

CHC33015 - Certificate III in Individual Support. CHC30312 - Certificate III in Home and Community Care CHC30212 - Certificate III in Aged Care HLTFA412A - Apply advanced first aid

Experience

Experience in community based service delivery preferred but not

essential

Knowledge and Skills

Written Communication: Prepares reports, notes, emails, and letters using

clear, concise and grammatically correct language

Computer Skills: Understands the purpose of, and is able to use, common

software applications

Service Excellence: Sets personal standards of excellence and measures

outcomes against them; strives to deliver outcomes in a timely manner

Verbal Communication: Speaks clearly and concisely and keeps people

interested when speaking; uses a polite and considerate manner when dealing

with others

Personal Qualities

Flexibility: Accepts changed priorities without undue discomfort

Integrity: Operates in a manner that is consistent with the organisation’s

code of conduct

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Customer Focus: Committed to delivering high quality outcomes for clients

Relationship building: Establishes and maintains relationships with people at

all levels

7. TERMS AND CONDITIONS OF APPOINTMENT

The successful applicant will be required to enter into an employment contract,

the terms and conditions will be consistent with the Government and Statutory

Authorities guidelines.

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Employment Application Form

APPLICANT SECTION

Position applied for:

Personal details

Given name: Family name:

Preferred name:

Address:

Telephone Daytime: Mobile:

Email:

Current qualifications

Qualification title Institution/training provider Year completed

Are you currently undertaking study/training? (tick one) Yes No

If yes, course/program name:

(tick one) Full time Part time Distance Other

Previous Employment (most recent first)

Employer name/ establishment Dates from/to Position held

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Reference Checks

Please provide details of three people who can speak on your behalf regarding your work history. (Reference checks will be conducted legally in an ethical manner and all information derived will remain confidential.)

Name Contact No.

Position held/working relationship

(eg supervisor)

Office use check

initial/date

When will you be available for work?

Declaration

I declare that, to the best of my knowledge, the information given is true and correct. I understand that

inaccurate, misleading or untrue statements or knowingly withheld information may result in

termination of employment with this organisation. I understand that this application does not constitute

an offer of employment. I understand that, in some cases, police and credit checks will be required

and I will be notified if this applies to this application.

Signed: Date:

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Pre-existing Injury / Disease Declaration

Otway Health is committed to protecting the health, safety and well-being of all employees. To achieve this, the Service strives to ensure that employees are not required or permitted to undertake work for which they are not suited and to take appropriate measures to allow work to be done in a manner which will not put any person at risk to their occupational health and safety. To assist Otway Health in achieving this objective, the following information on key activities is provided about the job for which you have applied. On the second page of this document information is requested from you as to any pre-existing injury, illness, disease or condition, which may be affected by the nature of the key activities. This job involves the following key activities:

Element Key Activity Frequency

Work Environment

Manage demanding and changing workloads and competing priorities. Daily

Work office hours with the possibility of extended hours and ‘on call’ duties.

Daily

Work in open plan office / area. Daily

Sit at computer or in meetings for extended periods Occasionally

Work in a team environment and at time independently. Daily

Work in locations separated from management. Daily

Be exposed to all outdoor weather conditions. Daily

Manual Handling

Undertake manual handling (eg. lifting, pulling, pushing, moving, transferring, twisting, supporting) of equipment. Daily

People Contact

Interact with clients who may have an intellectual, physical, sensory disability.

Daily

Interact with clients/members of the public who could display verbal or physically challenging behaviour and/or the full range of emotional expressions.

Daily

Undertake supervisory activities. Occasionally

Administrative Tasks

Undertake administrative tasks including intensive computer/keyboarding work, filing, writing, participating in meetings, concentrating for long periods of time.

Occasionally

Use technology including photocopier, telephones including mobiles, fax, overhead projectors, televisions, video, electronic whiteboards, drill presses and guillotines.

Daily

Transport Drive vehicles Daily

In applying for this job you are required to disclose any (all) pre-existing injuries or diseases suffered by you which you reasonably believe could be accelerated, exacerbated, aggravated or caused to recur or deteriorate by you undertaking this job, the details of which are set out above. Where you have a pre-existing injury and or disease, consideration will be given to reasonable modifications to the environment or tasks.

If you fail to disclose this information or if you provide false or misleading information you and your dependants may not be entitled to Work Cover benefits in the event of any recurrence aggravation, acceleration, exacerbation or deterioration of a pre-existing injury or disease, arising out of, or in the course of, or due to the nature of this employment with Otway Health and Community Services. Where you have a pre-existing injury and or disease, consideration will be given to reasonable modifications to the environment or tasks.

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Pre-existing Injury / Disease Declaration

Employee Declaration

The following declaration is made for the purposes of sections 41 (1)-(2) of The Workplace Injury Rehabilitation and Compensation Act 2013 (WIRC Act). I,…………………………………………………………….. (Name of applicant) declare that:

1. I have read and understood this form, including the information above.

2. I acknowledge that I am required to disclose all pre-existing injuries or diseases which

I believe may be affected by my undertaking the job

of……………………………………………..……(job title)

AND (Strike out whichever is not applicable)

a) I do not believe that any injury or disease that I have is likely to recur or deteriorate, accelerate or be exacerbated or aggravated by the key activities required to be undertaken which impact on health and safety, as listed above:

OR

b) I have suffered the following injuries and/or diseases that may recur or deteriorate, accelerate or be exacerbated or aggravated by the duties described above.

(List injuries and/or diseases) ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

I acknowledge that any non-disclosure or false or misleading information on my part may result in section 41 (2) of the Workplace Injury Rehabilitation and Compensation Act 2013 (WIRC Act) being applied. This would disentitle me or my dependents from receiving benefits relating to any recurrence, aggravation, acceleration, exacerbation or deterioration of any pre-existing injury or disease which I may have.

To the best of my knowledge the information provided in this Declaration is true and correct.

DATED: ________/__________/_20_______ …………………………………………… ……………………………………………

Print Name of Applicant Print Name of Witness

…………………………………………… ……………………………………………. Signature of Applicant Signature of Witness

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Board of Directors

Acting Chief Executive Officer

Clinical Services (Core Services)

Finance

Urgent Care

Residential Aged Care

ORGANISATIONAL FUNCTION STRUCTURE (Interim)

Outlines functional activity, liaison &/or services

Endorsed by Board Chair & Acting CEO11 May 2017

Company Secretary

Community Care

Primary Health Care

Acute Care

GP Clinic

Medical

VMO’s

OPERATIONS

(Enabling Services)

Communications

Quality

Fundraising

Document Control

Audits/Compliance

Admin/Reception

Health Information & Central Records

Business Units Development

Payroll

Catering

Grants

Human Resources& OHS

Neighbourhood House

Second Sails

Facilities & Infrastructure

Projects

Child Care

IT

Executive Assistant

Director Clinical and Nursing Services

Clinical Project Officer

Support Services Manager

Business Services Manager

Acting Chief Operations Officer

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