w w w . c b b . c o m . a u

Issue 41 Spring 2011

Community Business Bureau Inc. ABN: 57 098 352 150

17 Phillips St. Kensington SA 5068

Salary Packaging: 1300 763 505

Consulting: 1300 284 364

Facsimile: 08 8332 2490

Email: office@cbb.com.au

Web: www.cbb.com.au

Inside...Risk Management

Conference 2011.. . . . . . . . . . . . . . . . . . . . . 1

CEO Toolbox - AGMs and new

Board Members . . . . . . . . . . . . . . . . . . . . . . . . 2

Executive Salary Survey . . . . . . . . . . . 2

Community Development

Initiative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Official Launch of The Social

Enterprise Workshop (TSEW) . . . . . 3

Tax Free Dining Out

Meal Entertainment Card . . . . . . . . . 3

Professional Development

November Workshops . . . . . . . . . . . . . . 3

Community News . . . . . . . . . . . . . . . . . . . . . 4

Letters to the editor

We welcome your feedback on the articles in this issue and your suggestions for topics you would like to read more about in future.

Email: marketing@cbb.com.au Or mail to: The Editor, Community Business Bureau Inc.17 Phillips St. Kensington SA 5068

Copyright Notice: This newsletter is provided by the Community Business Bureau Inc. (CBB) and is copyright ©. Content cannot be reproduced without prior written consent of CBB. Whilst every effort has been taken to ensure accuracy of information, CBB and their staff accept no responsibility for any act or claim by person/s acting on the information herein or any errors or omissions to that information.

Communiqué

Risk Management Conference 2011Registrations are now being received for the Risk Management Conference,

jointly presented by SACOSS and CBB.

The conference has secured key note speakers, session speakers and panellists for two discussions: one relating to risk to organisational brand, the second relating to when the law gets involved.

The Risk Management Conference will explore the speakers’ experience with the risks that they have encountered, how they have acted in the face of these risks and what that has meant to them personally and for the organisation at the time the risks occurred.

The speakers below are involved in international, national or local organisations, where they are dealing with risks that impact on life, infrastructure or the way organisations sustain themselves in the future.

If you are a senior decision-maker, board member or manager in the community or not-for-profit sector, you can’t afford to miss this.

Conference participants can expect to:

• hear about major risk events, how the speaker was involved, what was seen as the risk and how those risks were managed

• seerisksfromdifferentperspectivesandhowcircumstancesmayimpactonhowrisks are assessed and managed

• understand that risks can take many forms• recognise that risks are dynamic, not static• learndifferentapproachestomanagingrisk• beabletoimplementdifferentstrategiesinyourorganisationasaresultofhearing

the experiences of the conference speakers.

KEY NOTE SPEAKERS:

Dr Bill Griggs - 2009 South Australian of the Year, Director of Trauma Services at the Royal Adelaide Hospital. Perhaps best known for his work in international disasters, deployed to manage evacuations and victim-care for the Bali bombings and the 2004 Boxing Day tsunami.

Ged Kearney - ACTU President. Ged believes that unions should not just be concerned with the experience of people at work but that they should be advocates for change to improve all aspects of Australian lives.

Dr John Falzon - CEO, St Vincent de Paul Society National Council of Australia. John has written and spoken widely on the structural causes of marginalisation and inequality in Australia and has long been involved in advocacy campaigns for a fairer and more equitable society.

To register go to: www.sacoss.org.au/events/riskmanagementFurther advertising of the Risk Management Conference will be released in the coming weeks.

Conference 2011Monday 24th - Tuesday 25th October 2011

National Wine Centre - Hackney Road, Adelaide

RiskManagement

Ove

rdon

e? O

verrated? Overstated?

1

2

3

4

5

6

7

8

9

2 CBB Communiqué

AGMs and new Board MembersMany Boards or Management Committees are now in the process of preparing

for or holding Annual General Meetings and at the same time welcoming

new Board members to fill vacant positions.

CEO Toolbox

Did you receive your electronic copy of the

EXECUTIVE SALARY SURVEY REPORT 2011? Do you know that CBB has a large database relating to executive remuneration packagesinthenot-for-profitsector?Doyourequireassistanceinassessinganexecutive’sremunerationpackage?

Contact Senior Consultant Elizabeth Tyson now, on 1300 284 364 to find out how CBB can review and recommend the remuneration level of executives in your organisation.

What should the Board be doing now, to embrace the new member and help them come up to speed?

Welcome them at their first boardmeeting and ask them to summarise their interest in the role and their skills or experiences

Present them with an induction pack

Assign them a mentor

Outline the Conflict of Interest andConfidentialitypolicies

Ensure the new Board member signs a confidentiality agreement and

other key Board-level policies (e.g. OH&S, Conduct and Ethics)

Determine the best way of utilising the new board member’s skills (e.g. on a sub-committee)

Introduce the new board member to the self-assessment and performance review process that is undertaken by the Board on an annual basis

Advise themofDirectorsandOfficersInsurance and any other related insurances or Deeds

Communicate the expectations of future board meetings and documentation requirements

For assistance in developing more efficient and effective Board meeting processes and outcomes, contact:

Wayne Turner, General Manager

or Greg Franks, Senior Consultant,

CBB Consulting 1300 284 364

Community Development InitiativeTo some organisations their mission statement can just be words on a page. But to the CBB they are so much more than this.

CBB is committed to “building the capability and capacity of the not-for-profit sector” and this is visible through a number of initiatives.

The latest of which is an opportunity for one senior member of the sector to participate in the Professional Management Program run by The University of Adelaide. This dynamic 12 month program is practical, interactive and aims to broaden the skills of

middle to senior managers. Since 1999 over 2,000 Australian managers have completed the program.

CBB is proud to announce that Dot Towler, Administration and Projects Manager, Foodbank SA, has been offered a position to participate in the Professional Management Program which commences in October 2011.

This placement was made possible by a joint venture between CBB and The University of Adelaide.

"I really appreciate this opportunity, as this program will be a great chance to

share ideas and learn from managers from other organisations,” commented Dot.

The CBB would like to wish Dot every success during the next 12 months!

Background-grape, wordmark-white, mark-wheat Background-grape, wordmark-white, mark & tagline-wheat

Background-wheat, wordmark-grape, mark-olive Background-wheat, wordmark-grape, mark & tagline-olive

B. Visual Identity Elements B1. BRANDMARK

B1.5 Colour Usage

The permissable colour combinations for our Foodbank brandmark, both with and without the tagline, are shown below.

These versions use a combination of our Foodbank corporate colours, viz. wheat, grape and olive.

Please note and apply the correct wheat and grape combination of our brandmark when

it appears on a white background.

These combinations also apply to horizontal brandmarks, both with and without taglines.

Colour combinations outside of guidelines have not been approved. Therefore, any colour combination not specified in these guidelines should not be used without the prior approval of Foodbank Australia.

Note: The artwork files on the CD-ROM <Foodbank Artwork 120706> are supplied in the permissable colour combinations, at the correct relationship and proportions and should not be altered.

Wordmark-grape, mark-wheat Wordmark-grape, mark-wheat, tagline-olive

Background-olive, wordmark-white, mark-wheat Background-olive, wordmark-white, mark & tagline-wheat

NB: Please use the colour combinations shown here. Other combinations will not be permitted without the approval of Foodbank Australia.

EKH BRANDING HOUSE 30 BORONIA STREET REDFERN NSW 2016 AUSTRALIA T 9319 7788 F 9319 7977 E reception@ekhbranding.com.auFOODBANk – 6156 Foodbank Identity6156-A1285 FB Visual ID Guidelines FA1.indd 297x210mm [Trim Area] – Finished Artwork 1 | CDB:CM

FONT FAMILY USED: Akzidenz-Grotesk BQ,CLIENT: WHILST ALL CARE IS TAkEN IN PREPARING THIS ARTWORk THE CLIENT ASSUMES SOLE RESPONSIBILITY FOR PRINTED ARTWORk AND COPY ACCURACYPRINT SUPPLIER: YOU ARE RESPONSIBLE FOR CHECkING ARTWORk BEFORE PLATES ARE MADE FOR ACCURACY IN MEASUREMENTS, PLATES TOLERANCE REQUIREMENTS, REGISTRATION AND CONSTRUCTION DETAILING.

CMYk PMS 000C PMS 000C

These colours are a guide only. Refer to Pantone colour chips.

Client approval

Printer to only proceed with signed approval

EKH BRANDING HOUSE 30 BORONIA STREET REDFERN NSW 2016 AUSTRALIA T 9319 7788 F 9319 7977 E reception@ekhbranding.com.auFOODBANk – 6156 Foodbank Identity6156-A1285 FB Visual ID Guidelines FA1.indd 297x210mm [Trim Area] – Finished Artwork 1 | CDB:CM

FONT FAMILY USED: Akzidenz-Grotesk BQ,CLIENT: WHILST ALL CARE IS TAkEN IN PREPARING THIS ARTWORk THE CLIENT ASSUMES SOLE RESPONSIBILITY FOR PRINTED ARTWORk AND COPY ACCURACYPRINT SUPPLIER: YOU ARE RESPONSIBLE FOR CHECkING ARTWORk BEFORE PLATES ARE MADE FOR ACCURACY IN MEASUREMENTS, PLATES TOLERANCE REQUIREMENTS, REGISTRATION AND CONSTRUCTION DETAILING.

CMYk PMS 000C PMS 000C

These colours are a guide only. Refer to Pantone colour chips.

Client approval

Printer to only proceed with signed approval

www.cbb.com.au 3

LICENSED TO OPERATE in the not-for-profit sector

The SOCIAL ENTERPRISE WorkshopIMAGINE • INNOVATE • IMPACT

THE FIRST WORKSHOP IS SET TO COMMENCE ON OCTOBER 31st 2011.

To participate, provide sponsorship or for further information, please contact: Carol Haslam or Wayne Turner phone: 1300 284 364 or email: chaslam@cbb.com.au or wturner@cbb.com.au

GOLD SPONSOR:

CBB Professional Development November Workshops

Let CBB Training educate, empower and motivate you in 2011

November 3 Diversity and Ethics in the Workplace

November 10 Accounting for Non-Accountants

November 24 Strategic Planning

To book, call 1300 284 364 or visit www.cbb.com.au

Tax Free Dining Out

CBB Meal Entertainment Card allows you to take your partner, family or friends out for meals, including all associated beverages, using tax free dollars. You can use it at most bistros, cafes, hotels and restaurants.

It can also be used to pay for food and beverages for special occasions, such as birthdays, engagements, weddings and anniversaries.

Got a special function coming up? Increase the amount you package for meal entertainment leading up to the function, then decrease it afterwards.

Call 1300 763 505 Talk to one of our friendly consultants today...

SAVE $100’s of dollars each year

Nick Begakis, AM (left) entertaining the crowd at the launch of The Social Enterprise Workshop.

The Social Enterprise Workshop (TSEW) was officially launched on August 18 2011, at CBB (Community Business Bureau) Kensington by Nick Begakis, AM.

The launch provided valuable information to members of the community who also witnessed Nick presenting CBB board member, Barry Phillips, with the license to operate TSEW in the not-for-profit sector.

TSEW is a vehicle for budding entrepreneurs (individuals or groups) who are looking to produce outcomes with a social benefit.These outcomes are envisaged to include: • a fully operational business plan for new

or existing projects• development of participants skills in

market research and planning• finance,operationalandstrategicplanning• management and presentation skills• opportunities to present the plan to

stakeholders and/or funding bodies.

CBB is delighted to have Dr Lynn Arnold and many other leaders of not-for-profitorganisations participating on the TSEW Reference Committee.

“The establishment of TSEW will make a significant contribution to the development of the skills needed by not-for-profit organisations to turn their good ideas into a successful social enterprise.”

With a rich and successful history in the commercial sector as ‘The SA Enterprise Workshop (SAEW)’, there were a number of graduates of this program at the launch, along with Carol Haslam (former Executive Director of SAEW). These successful consultants have planted the seeds in the development of Social Enterprises in the not-for-profit sector and look forward tothe many benefits produced via the nextgeneration of Social Entrepreneurs.

MANAGEMENT SERVICES

• DiagnosticReviews• StrategicPlanning• BusinessPlanning• CorporateGovernance• QualitySystems&Audits• Marketing&GrantApplications• PerformanceMeasures• RiskManagement• Service&ProgramReview• BusinessViabilityAssessment

CORPORATE SERVICES

• HR&ExecutiveRecruitment• Policies&Procedures• OrganisationalReviews• WorkforcePlanning• PerformanceAppraisal• SatisfactionSurveys• RemunerationReviews• EmploymentContracts• BudgetingServices• IndividualBill-paying

SALARY PACKAGING

• SalaryPackagingService• TaxFreeDiningOut• TaxFreeHolidayAccommodation• NovatedMotorVehicleLeasing• RewardsClub• HospitalCover• LaptopComputerPackaging

FINANCE & ACCOUNTING

• FinancialSystems• FinancialTraining• MYOBCertifiedConsultants• BoardFinanceTraining• Bookkeeping

Community News

enriching lives & communities

Quality Residential and Community Aged Care and Retirement LivingFounded in 1979, Eldercare is one of the largest and most experienced aged care providers, specialising in high and low level care throughout metropolitan Adelaide and South Australia.

Eldercare is at the forefront of providing contemporary facilities and professional staff, together with relevant and innovative care programs to suit the individual needs of every person who resides in an Eldercare facility.

Eldercare Head Office

251 Young Street Wayville SA 5034 Ph: (08) 8291 1000 Fax: (08) 8272 2800 www.eldercare.net.au

Salary Packaging 1300 763 505 Consulting 1300 284 364 www.cbb.com.au

At Helping Hand we challenge the idea that aged care is just about managing the needs of older people - here are just some of the ways we’ve looked at things outside of the box this year:

Telling My Story - giving older people a voice through digital stories aimed at overcoming stereotypes of older people

Thinker in Residence - as a partner in this program we are proudly supporting studies into what makes an age friendly city

Regional mobile health clinic - bringing university health students to support ageing people in regional areas

Recovery Quilt - a quilting project showcasing stories of hope and resilience as part of our mental health program

For more information call 1300 653 600 or visit www.helpinghand.org.au