COMMUNICATIONS ANALYST FOR BUSINESS Glossary...

37
COMMUNICATIONS ANALYST FOR BUSINESS Glossary and Report Guide

Transcript of COMMUNICATIONS ANALYST FOR BUSINESS Glossary...

Page 1: COMMUNICATIONS ANALYST FOR BUSINESS Glossary ...service.aliant.bell.ca/PS/pdf-download/3417573/default.pdfIntroduction The Communications Analyst for Business Glossary and Report Guide

COMMUNICATIONS ANALYST FOR BUSINESS

Glossary and Report Guide

Page 2: COMMUNICATIONS ANALYST FOR BUSINESS Glossary ...service.aliant.bell.ca/PS/pdf-download/3417573/default.pdfIntroduction The Communications Analyst for Business Glossary and Report Guide

Communications Analyst for Business – Glossary & Report Guide

2013 – Bell Aliant. All Rights Reserved. 2

Contents

Introduction …….……………………………………………………………………..…..3

Detail Reports

· Account Summary Detail…….…………………………………………………....3

· Call Usage Detail ………………………………………………………………...5

· Directory Advertising Detail ……………………………………………………..6

· Mobility Call Usage Detail ……………………………………………………….7

· Mobility Charges by Cellular Detail ……………………………………………...8

· Mobility Other Charges and Credits Detail ……………………………………..10

· Mobility Other Usage Detail …………………………………………………….10

· Mobility Recurring Charges Detail ……………………………………………...11

· Mobility Summary of Usage Detail ……………………………………………..12

· Other Charges & Credits Detail ………………………………………………...12

· Other Usage Detail ……………………………………………………………...13

· Packet Usage Detail …………………………………………………………….14

· Packet Billing Summary Detail …………………………………………………16

· Recurring Charges Detail ……………………………………………………….17

· Tax Report Detail ……………………………………………………………….18

· Restricted Tax Report…...……………………………………………………….19

· Toll Free Bill Summary Detail …………………………………………………20

· Toll Free Call Detail ……………………………………………………………21

· Charges by Subscriber – Billed Number Report ………………………………..23

Summary Reports

· Account Summary ……………………………………………………………...24

· Call Usage Summary …………………………………………………………...25

· Directory Advertising Summary ……………………………………………….26

· Mobility Other Charges and Credits Summary …………………………………27

· Mobility Other Usage Charges Summary ………………………………………27

· Mobility Recurring Charges Summary …………………………………………28

· Other Charges and Credits Summary …………………………………………..29

· Other Usage Summary ………………………………………………………….29

· Packet Billing Summary ………………………………………………………..30

· Recurring Charges Summary ………………………………………………….31

· Tax Summary …………………………………………………………………...32

· Restricted Tax Summary….……………………………………………………...32

· Toll Free Summary………………………………………………………………32

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Communications Analyst for Business – Glossary & Report Guide

2013 – Bell Aliant. All Rights Reserved. 3

Introduction

The Communications Analyst for Business Glossary and Report Guide provides

an overview of what the report is and describes each field contained within each report.

These comprehensive reports help you quickly determine your telecommunications

information by providing both high-level summaries and detailed information. For

example, for a quick view of your call usage, use the Summary reports to view calls

summarized by criteria such as date or account number. Use the Detail reports to view

more detailed call information, such as call date and length. You can also drill down

through a Summary report to view more detailed information. For example, if the report

shows calls summarized by account number, you can view call details for each account

number. You can use the Summary and Detail reports as they are or modify the reports

to meet your needs. You can add or remove fields, change the sorting and grouping

options, and change the report mode to either a table or graph (Summary reports only).

You can also modify the number of records to be included in your detail reports rather

than using the default of 50 records.

Detail Reports

Account Summary Detail

Description: Report will provide a summary of total current charges billed to the

account. Total current charges include: recurring monthly, usage, miscellaneous,

mobility discounts, directory advertising and late payment charges.

Previous balance, payments and adjustments are included as well.

This report is sorted by Provider, and Account Number.

This report displays account summary information for both landline and mobility

charges.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Prime Number Prime telephone number commonly associated

with the account number

This field is not applicable for Mobility account

information

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Monthly Recurring Charge Total monthly charges

Usage Charges Total amount of usage charges. This includes long

distance, toll free, data pac and other usage

Miscellaneous Charge Any charge to an account other then adjustments,

Directory advertising & late payments.

Discounts Percentage or flat rate discount applied to the

account or individual service number

Directory Advertising Any monthly or annual Directory Advertising

Charges

Late Payment Late payment charges for any outstanding amount

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

Total Current Charges All current charges including taxes

Previous Balance Amount of the last statement, before payments

and adjustments

Payments Total payment amount

Adjustments (tax inclusive) Total of all credit adjustments including tax

adjustments

Total Amount Due Total amount due (Previous Balance less

Adjustments, plus Current Charges including late

payment amounts)

Statement Date Date the statement or bill was issued

Call Usage Detail

Description: Report will provide the details of all long distance calls along with the

cost. It is sorted by Provider, Account Number, Number Billed/Circuit Number,

Call Date and Call Time.

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Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number

Service number or calling card number to which

the charge is associated

Client Code Customer client code dialed at the time the call

was placed

Call Date Date the call was placed

Day of Week Day of the week the call was placed

Call Time Time the call was placed

Origin Number Number from where the call originated

Originating City City from where the call originated

Originating Province/State Province or state from where the call originated

Terminating Number Terminating number to where the call was

placed

Terminating City Terminating city to where the call was placed

Terminating Province/State Terminating province or state to where the call

was placed

Long Distance Minutes Number of minutes billed for the call

Long Distance Provider Name of long distance provider

Group Description Service name to describe type of call placed

Message Class Description Service name to describe method of call

placed/received

Billed Amount Amount billed for each call

HST Harmonized Sales Tax

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GST Federal Goods & Services Tax

PST Provincial Sales Tax

Statement Date Date the statement or bill was issued

Invoice Number A unique invoice number on which these charges

are billed

Reference Number A unique identifier on a given invoice

Prime Number Prime telephone number commonly associated

with the account number

Directory Advertising Detail

Description: Report will provide details of monthly or annual Directory

Advertising charges by Account Number and Service Description. It is sorted by

Provider, Account Number and Service Description.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Service Description Description of service offering being billed

Quantity Quantity being billed

Billed Amount Amount billed for each item

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

Message Fields

(message1 to message 13)

Miscellaneous message(s)

Statement Date Date the statement or bill was issued

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Invoice Number A unique invoice number on which these charges

are billed

Prime Number Prime telephone number commonly associated

with the account number

Mobility Call Usage Detail

Description: Report provides call details and charges associated with regular call

usage. The report is sorted by Provider, Account Number, Number Billed, Call

Date and Call Time

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed Service number to which the charge is associated

Call Date Date the call was placed

Call Time Time the call was placed

Terminating City

Terminating city, province, state or country to

where the call was placed

Terminating Number

Terminating number to where the call was

placed

Originating City

City, province, state or country from where the

call originated

Rate Period

Rate Periods are a component of Rate Plans

used to identify the period of time during which

the usage was incurred. Following is an

explanation of the Rate Period codes and the

most common time periods.

PEAK = Daytime = 6am to 6pm

OFPK = Evening = 6pm to 6am Monday to

Thursday

OPK2 = Weekends = 6pm Friday to 6am

Monday

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Airtime Minutes

Number of airtime minutes billed for the call

Long Distance Minutes

Number of long distance minutes billed for the

call

Roaming Minutes

Number of roaming minutes billed for the call

Rate Per minute rate at which the call was rated

Airtime Charge Rate of the call multiplied by the airtime

minutes

Long Distance Charge Rate of the call multiplied by the long distance

minutes

Roaming Airtime Charges Rate of the call multiplied by the roaming

minutes

Roaming Long Distance

Charge

Rate of the call multiplied by the roaming

minutes

Billed Amount Amount billed for each call

Statement Date Date the statement or bill was issued

Reference Number Number identifying a specific call occurrence

Mobility Charges by Cellular Detail

Description: Report provides a summary of all charges associated with each service

number and at the account level. The report is sorted by Provider, Account

Number and Number Billed.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed Service number to which the charge is associated

Recurring Charges Total Recurring Charges including fractional or

partial month recurring charges

Other Charges and Credits Total Other Charges and Credits

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Airtime Charges

Total Airtime Charges

Long Distance Charges

Total Long Distance Charges

Roaming Airtime Charges

Total Roaming Airtime Charges

Roaming Long Distance

Charges

Total Roaming Long Distance Charges

Other Usage Charges

Total Other Usage Charges. Other Usage refers

to any usage other than regular call Airtime

usage, eg Event usage and Packet usage

Discounts

Percentage or flat rate discount applied to the

account or individual service number

HST

Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

Current Charges Total charges including applicable taxes

generated during the current billing cycle

LPC Late Payment Charges

Previous Balance Balance on previous statement

Payments Total Payment amount

Adjustments Total of all credit and debit adjustments

excluding tax

Total Due Total amount due (Previous Balance less

Payments and Adjustments, plus Current

Charges including Late Payment amounts)

Statement Date Date the statement or bill was issued

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Mobility Other Charges and Credits Detail

Description: Report provides details of one-time charges or credits applied to the

account or individual service number. The report is sorted by Provider, Account

Number, Number Billed and Date

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number Service number to which the charge is associated

Date Date the charge or credit was applied to the

account. The Date displayed with credits for

services included in discount packages is the

statement date

Service Description Description of charge or credit billed

Billed Amount

Amount billed for each charge or credit item

Statement Date

Date the statement or bill was issued

Mobility Other Usage Detail

Description: Report provides call details of other usage. Other usage refers to any

usage other than regular call usage, eg Event usage and Packet usage. The report is

sorted by Provider, Account Number, Number Billed, Service Description, Date and

Time

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number Service number to which the charge is associated

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Service Description Description of service offering being billed

Date Date the usage was incurred

Time

Time the usage was incurred

Data Volume

Volume of data usage billed

Billed Quantity

Quantity of other usage billed

Unit Price

Price per unit associated with type of service

used

Billed Amount

Amount billed for each occurrence of usage

Statement Date

Date the statement or bill was issued

Reference Number

Number identifying a specific usage occurrence

Mobility Recurring Charges Detail

Description: Report provides service descriptions, details and charges for services

billed on a recurring basis at the account or service number level

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number Service number to which the charge is associated

Service Description Description of service offering being billed

Service Date First and last date the service offering was active

during the bill month

Billed Amount

Amount billed for each item

Statement Date

Date the statement or bill was issued

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Mobility Summary of Usage Detail

Description: Report provides a summarized view of usage detail and charges for

any usage incurred by service number. The report is sorted by Provider, Account

Number and Number Billed

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed Service number to which the charge is associated

Type of Usage Description of Usage being billed

Rate Period Rate Periods are a component of Rate Plans

used to identify the period of time during which

the usage was incurred. Following is an

explanation of the Rate Period codes and the

most common time periods

PK (Peak) = Daytime = 6am to 6pm

OP = Evening = 6pm to 6am Monday to

Thursday

OP2 = Weekends = 6pm Friday to 6am Monday

Quantity

Quantity of usage being billed

Unit of Measure Standard means of measuring the same type of

usage, eg – minutes, messages or megabytes

Amount

Amount billed for each type of usage

Statement Date

Date the statement or bill was issued

Other Charges & Credits Detail

Description: Report will provide details of miscellaneous/one time charges and or

credits. Examples of these include one time service charges and customer rebates.

Fields:

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Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number

Working Telephone Number or circuit

number to which the service is billed

Invoice Number The unique Invoice Number on which

these charges are billed

Invoice Date The date the Invoice was issued

Customer Reference Number

Reference number provided by the customer at

the time of the service order ( eg PO #)

Service Description

Description of service offering being billed

Quantity

Quantity being billed

Unit Price

Price per unit

Billed Amount

Amount billed for each item

HST

Harmonized Sales Tax

GST

Federal Goods & Services Tax

PST Provincial Sales Tax

Message Fields

(message 1 to message 13)

Additional billing information if applicable

Statement Date Date the statement or bill was issued

Prime Number Prime telephone number commonly associated

with the account number

Other Usage Detail

Description: Report will provide details of Other Usage charges and is sorted by

Provider, Account Number, Number Billed/Circuit Number and Service

Description.

Default Fields:

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Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number

Service number or calling card number to which

the Charge is associated

Service Description Description of service offering being billed

Quantity Quantity of included units and billed units

Billed Quantity Quantity of billed units

Unit Price Price per unit

Billed Amount Amount billed for each item

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

Prime Number Prime telephone number commonly associated

with the account number

Statement Date Date the statement or bill was issued

Packet Usage Detail

Description: Report provides detail of packet usage and is sorted by Provider and

Account Number.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Account ID Telco Account Number on which the service is

billed

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Division Information provided by the customer to format

equipment reports

Billing Service Name Packet Service name for which the call has been

billed

Network Network name being used

NUI Packet Service Network User Identifier (NUI)

Billing Address Address to which the call has been billed

Billing City City to which the call has been billed

Other Address Second address

Other City Name of a second city

Other Service Name Other service name

Off Peak Indicator Off peak indicator

Reverse Code Reverse call code

Commute Outdial

Number of Calls Packet Service number of calls

Number of Resets Number of resets when generated by the user

Hold Time Hold time in minutes for public dial ports and

International calls

Billable KS Billable Kilo segment (1000 segments). Billing of

data packets in Packet Service is done in

segments.

KS Type Kilo segment type codes

KS Rate Rate per Kilo segment

NUI Charge Charge for Network Number Identifier

Connect Charge Connection Charge

Hold Charge Packet Service hold charge

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Usage Charge Packet Service usage charge

Percent Discount The percentage of discount applied

Discount May contain depending on service

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

QST Provincial Tax - Quebec - Sales

Tax Code This code is input on certain product and service

records to determine tax applicability

Total Amount Total Amount

Customer ID Customer ID

Statement Date Date the statement or bill was issued

Prime Number Prime telephone number commonly associated

with the account number

Packet Billing Summary Detail

Description: Report will provide a detail summary of Packet Usage charges

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Prime Number Prime telephone number commonly associated

with the account number

Number Billed/ Circuit

Number

Service number or circuit number to which the

charge is associated

Service Description Description of service offering being billed

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Billed Amount Amount billed for each service

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

Statement Date Date the statement or bill was issued

Recurring Charges Detail

Description: Report will provide details of Monthly Recurring charges and is

sorted by Provider, Account Number, Number Billed/Circuit Number and Service

Description.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit Service number or circuit number to which the

charge is associated

Location Location

Action Addition or removal of services

From Date First date in bill month service was billed from

To Date Last date in bill month service was billed to

Service Description Description of service offering being billed

Quantity Quantity being billed

Unit Cost Monthly cost of service

Charge Group Description Description of service type

Billed Amount Amount billed for item

HST Harmonized Sales Tax

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GST Federal Goods & Services Tax

PST Provincial Sales Tax

Statement Date Date the statement or bill was issued

Prime Number Prime telephone number commonly associated

with the account number

Tax Report Detail

Description: Report will provide details of Tax charges and is sorted by Provider,

Account Number and Province.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

Adjustment HST Harmonized Sales Tax adjustment

Adjustment GST Goods and Services Tax adjustment

Adjustment PST Provincial Sales Tax adjustment

AB PST Provincial Tax - Alberta

BC PST Provincial Tax - British Columbia

MB PST Provincial Tax - Manitoba

NB PST Provincial Tax - New Brunswick

NL PST Provincial Tax - Newfoundland

NS PST Provincial Tax - Nova Scotia

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NT PST Provincial Tax - Northwest Territories

ON PST Provincial Tax - Ontario

PE PST Provincial Tax - Prince Edward Island

QER PST Provincial Tax - Quebec - Equipment

Rental

QOT PST Provincial Tax - Quebec - Other Tax

QST PST Provincial Tax - Quebec - Sales

QTS PST Provincial Tax - Quebec -

Telecommunications

SK PST Provincial Tax - Saskatchewan

YK PST Provincial Tax - Yukon

Atlantic HST

AB HST

Harmonized Sales Tax – Atlantic Provinces

Harmonized Sales Tax – Alberta

BC HST

MB HST

NB HST

NL HST

NS HST

NT HST

Harmonized Sales Tax – British Columbia

Harmonized Sales Tax- Manitoba

Harmonized Sales Tax- New Brunswick

Harmonized Sales Tax – NewFoundland

Harmonized Sales Tax - Nova Scotia

Harmonized Sales Tax – North West Territories

ON HST

PE HST

QC HST

SK HST

YK HST

Harmonized Sales Tax – Ontario

Harmonized Sales Tax – Prince Edward Island

Harmonized Sales Tax - Quebec

Harmonized Sales Tax – Saskatchewan

Harmonized Sales Tax – Yukon

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Statement Date Date the statement or bill was issued

Prime Number Prime telephone number commonly associated

with the account number

This field is not applicable for Mobility account

information

Restricted Tax Report

Description: Report will provide only those portions of the Federal tax that are

deemed as restricted

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

AB HST Telecom Services

BC HST Telecom Services

MB HST Telecom Services

NB HST Telecom Services

NL HST Telecom Services

NS HST Telecom Services

NT HST Telecom Services

ON HST Telecom Services

PE HST Telecom Services

QC HST Telecom Services

SK HST Telecom Services

YK HST Telecom Services

Alberta HST Telecom Services

British Columbia HST Telecom Services

Manitoba HST Telecom Services

New Brunswick HST Telecom Services

Newfoundland HST Telecom Services

Nova Scotia HST Telecom Services

Northwest Territories HST Telecom Services

Ontario HST Telecom Services

Prince Edward Island HST Telecom Services

Quebec HST Telecom Services

Saskatchewan HST Telecom Services

Yukon HST Telecom Services

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Statement Date

Prime Number

Date the statement or bill was issued

Prime telephone number commonly associated

with the account number

Toll Free Bill Summary Detail

Description: Report will provide summary detail of Toll Free calls by Peak and Off

Peak and is sorted by Provider, Account Number, Number Billed, Area Code and

Exchange

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed /Circuit

Number Number to which the charge is associated

Area Code Area Code of Originating Place

Exchange Exchange of Originating Place

Place Place call originated

Group Description Service name to describe type of call placed

Peak Completed Calls Peak/Call Completed Calls as used by billing

indicators

Peak Completed Minutes Peak/Call Completed Minutes as used by billing

indicators

OffPeak Completed Calls OffPeak/Call Completed Calls as used by billing

indicators

OffPeak Completed Minutes OffPeak/Call Completed Minutes as used by

billing indicators

Bill Amount Cost of the item

HST Harmonized Sales Tax

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GST Federal Goods & Services Tax

PST Provincial Sales Tax

Statement Date Date the statement or bill was issued

Prime Number Prime telephone number commonly associated

with the account number

Toll Free Call Detail

Description: Report will provide details of Toll Free call usage and is sorted by

Provider, Account Number, Number Billed, Connect Date and Time.

Default Fields:

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number

Service number or circuit number to which the

charge is associated

Conversion Number Conversion number for the Toll Free service

Completion Code Call completion indicator.

C = Completed

N = Uncompleted

Connect Date Date when call was made

Connect Time Connect time of the call

Originating City From/originating city of the call

Originating Province From/originating province of the call

Originating Number From/originating number of the call

Duration/Minutes Length of call in minutes

Total Charge Cost of call before any discounts

Peak Indicator Peak indicator as used by billing.

P = Peak

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Off Peak Indicator O = Offpeak

Call Prompter P = Indicates Toll Free Call Prompter service

was used for this call.

S = indicates Toll Free Call Prompter select

again service was used for this call

Courtesy Response R = Indicates Toll Free Courtesy Response was

used for this call

Emergency Route E = Indicates Toll Free Emergency Route service

was used for this call

Toll Free Caller ID I = Indicates Toll Free Caller ID service was

used for this call.

Overflow Overflow Indicator

N = No Overflow

B = Overflowed Call - Busy

A = Overflowed Call - No answer

C = Overflowed call - Busy & No answer

DTFG (dynamic toll free

gateway) D – Indicates DTFG (Dynamic Toll-free

Gateway) was used for this call.

Voice Select V – Indicates Voice Select Usage was used for

this call.

Call Park K – Indicates Call Park Usage was used for this

call.

Virtual Transfer 1 – Indicates 1 Virtual Transfer was invoked on

this call.

2 - Indicates 2 Virtual Transfers were invoked

on this call.

3 - Indicates 3 Virtual Transfers were invoked

on this call.

4 - Indicates 4 Virtual Transfers were invoked

on this call.

5 - Indicates 5 Virtual Transfers were invoked

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on this call.

6 - Indicates 6 Virtual Transfers were invoked

on this call.

7 - Indicates 7 Virtual Transfers were invoked

on this call.

8 - Indicates 8 Virtual Transfers were invoked

on this call.

9 - Indicates 9 Virtual Transfers were invoked

on this call.

Statement Date Date the statement or bill was issued

Prime Number Prime telephone number commonly associated

with the account number

Charges by Subscriber

Description: Report will provide a summary of all charges by service/circuit

number. Charges not billed to a specific service number will appear at the account

number level.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number

Service number or circuit number to which the

charge is associated

Recurring Charges Total Recurring Charges including fractional or

partial month recurring charges

Call Usage Charges Total of Call Usage Charges. This includes the

data that has been detailed as Long Distance

Toll Free Summary Total of Toll Free Usage. This includes the data

that has been detailed as Toll Free

Packet Total of Packet. This includes the data that has

been detailed as Packet

Other Usage Charges Total of Other Usage Charges. This includes the

data that has been detailed as Other Usage

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Other Charges & Credits Total of Other Charges & Credits

Directory Advertising Total of Directory Advertising

LPC Late pay charge

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

Current Charges Total charges including applicable taxes

Previous Balance Balance on previous statement

Payments Total payment amount

Adjustments Adjustments

Adjustment HST Adjusted Harmonized Sales Tax

Adjustment GST Adjusted Goods and Services Tax

Adjustment PST Adjusted Provincial Sales Tax

Total Due Total amount due (Previous Balance less

Adjustments , plus Current Charges including

late payment amounts)

Statement Date Date the statement or bill was issued

SUMMARY REPORTS

Account Summary Report

Description: Report will provide a summary by Provider, Total Current Charges

and Total Amount Due.

Default Fields :

Provider Service Provider

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Total Current Charges All total current charges and adjustments

including taxes

Total Amount Due Total amount due (Previous Balance less

Adjustments, plus Current Charges including

late payment amounts)

Drill Down Fields:

Account Number/Provider Account associated for the charges calculated by

the billing system/Service Provider

Prime Number Prime telephone number commonly associated

with the account number

Total Current Charges All total current charges and adjustments

including taxes

Total Amount Due Total amount due (Previous Balance less

Adjustments, plus Current Charges including

late payment amounts)

Call Usage Summary

Description: Report will provide a summary of Long Distance charges by Provider

and Account Number.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Total Cost Total cost of calls placed

Total Calls Total number of calls placed

Total Minutes Total number of minutes billed

Average Cost Per Call Average charge for each call

Average Duration Per Call Average number of minutes for each call

Drill Down Fields:

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Number Billed/Circuit

Number

Service number or calling card number to which

the charge is associated

Circuit Number Circuit number to which the charge is associated

Call Date Date the call was placed

Call Time Time the call was placed

Terminating Number Terminating number to where the call was

placed

Terminating City Terminating city to where the call was placed

Terminating Province/State Terminating province or state to where the call

was placed

Billed Amount Amount billed for each call

Directory Advertising Summary

Description: Report will provide a summary of Directory Advertising charges by

Service Description.

Default Fields:

Service Description

Description of the service offering billed

Total Billed Amount Total amount of charges billed

Total Quantity Total quantity being billed

Drill Down Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Prime Number Prime telephone number commonly associated

with the account number

Service Description Description of service offering being billed

Statement Date Date the statement or bill was issued

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Quantity Quantity being billed

Billed Amount Amount billed for each service

Mobility Other Charges and Credits Summary

Description: Report provides a summary of Other Charges and credits

Default Fields:

Provider / Account Number Service Provider and Telco Account Number on

which the service is billed

Total Billed Total amount of charges billed

Drill Down Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number

Service Number to which the charge is

associated

Service Description Description of charge or credit billed

Statement Date Date the statement or bill was issued

Quantity Quantity being billed. This field is not

applicable for Mobility account information

Billed Amount Amount billed for each charge or credit item

Mobility Other Usage Charges Summary

Description: Report provides a summary of Other Usage charges

Default Fields:

Provider / Account Number Service Provider and Telco Account Number on

which the service is billed

Total Billed Amount Total amount billed for usage

Drill Down Fields:

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Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number

Service Number to which the charge is

associated

Service Description Description of charge or credit billed

Quantity Quantity being billed. This field is not

applicable for Mobility account information

Billed Quantity Quantity of other usage billed

Billed Amount Amount billed for each occurrence of usage

Mobility Recurring Charges Summary

Description: Report provides a summary of Other Usage charges

Default Fields:

Provider / Account Number Service Provider and Telco Account Number on

which the service is billed

Total Billed Amount Total amount billed by Provider for each service

offering

Drill Down Fields:

Account Number Telco account on which the service is billed

Number Billed/Circuit

Number Service number to which the charge is associated

Service Description Description of service offering being billed

Billed Amount Amount billed for each item

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Other Charges and Credits Summary

Description: Report will provide a summary of Other Charges and Credits charges

by Account Number. This report displays other charges and credit summary

information for both landline and mobility charges.

Default Fields:

Account Number Telco Account Number on which the service is

billed

Total Billed Total amount of charges billed

Total Quantity Total quantity of charges billed

Drill Down Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed/Circuit

Number

Service number or circuit number to which the

charge is associated

Service Description Description of service offering being billed

Statement Date Date the statement or bill was issued

Quantity Quantity being billed

This field is not applicable for Mobility account

information

Billed Amount Amount billed for each service

Other Usage Summary

Description: Report will provide a summary of Other Usage charges by Provider

and Service Description. Other usage charges include message manager, Voice mail

auto attendant usage, last call return etc

This report displays other usage summary information for both landline and

mobility charges

Default Fields:

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Provider Service Provider

Service Description Description of service offering being billed

Total Quantity Total quantity of included units and billed units

Total Billed Quantity Total quantity of billed units

Total Billed Amount Total amount billed for service

Drill Down Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Number Billed Service number or calling card number to which

the charge is associated

Circuit Number Circuit number to which the charge is associated

Service Description Description of service offering being billed

Quantity Quantity of included units and billed units

Billed Quantity Quantity of billed units

Billed Amount Amount billed for each service

Packet Billing Summary

Description: Report will provide a summary of Packet Usage charges

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Prime Number Prime telephone number commonly associated

with the account number

Number Billed/ Circuit

Number Service number or circuit number to which the

charge is associated

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Service Description Description of service offering being billed

Billed Amount Amount billed for each service

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST Provincial Sales Tax

Statement Date Date the statement or bill was issued

Recurring Charges Summary

Description: Report will provide a summary of Recurring charges by Provider and

Service Description.

This report displays other charges and credit summary information for both

landline and mobility charges

Default Fields:

Provider Service provider

Service Description Description of service offering being billed

Total Billed Amount Total amount billed

Drill Down Fields:

Account Number Telco Account Number on which the service is

billed

Number Billed Service number or calling card number to which

the charge is associated

Circuit Number Circuit number to which the charge is associated

Service Description Description of service offering being billed

Quantity Quantity being billed

Billed Amount Amount billed for each service

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2013 – Bell Aliant. All Rights Reserved. 33

Tax Summary

Description: Report will provide a summary of Taxes charges by Account Number

and Prime Number.

This report displays tax summary information for both landline and mobility

charges

Default Fields:

Account Number/Prime

Number

Telco Account Number/Prime Number on which

the service is billed

Total HST Total Harmonized Sales Tax

Total GST Total Federal Goods & Services Tax

Total PST Total Provincial Sales Tax

Drill Down Fields:

Account Number Account associated for the charges calculated by

the billing system

HST Harmonized Sales Tax

GST Federal Goods & Services Tax

PST

Total Adjustment HST

Total Adjustment GST

Total Adjustment PST

Total AB PST

Total BC PST

Total MB PST

Total NB PST

Total NL PST

Provincial Sales Tax

Total Adjustment Harmonized Sales Tax

Total Adjustment Goods & Services Tax

Total Provincial Sales Tax

Total Alberta PST

Total British Columbia PST

Total Manitoba PST

Total New Brunswick PST

Total Newfoundland PST

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Total NS PST

Total NT PST

Total ON PST

Total PE PST

Total QER PST

Total QOT PST

Total QST PST

Total QTS PST

Total SK PST

Total YK PST

Total Atlantic HST

Total AB HST

Total BC HST

Total MB HST

Total NB HST

Total NL HST

Total NS HST

Total NT HST

Total ON HST

Total PE HST

Total QC HST

Total SK HST

Total YK HST

Total Nova Scotia PST

Total North West Territories PST

Total Ontario PST

Total Prime Edward Island PST

Total Quebec Equipment PST

Total Quebec Other PST

Total Quebec Sales PST

Total Quebec Telecom PST

Total Saskatchewan PST

Total Yukon PST

Total Atlantic (NS, NB, PEI, NL) Harmonized

Tax

Total Alberta HST

Total British Columbia HST

Total Manitoba HST

Total New Brunswick HST

Total Newfoundland HST

Total Nova Scotia HST

Total Northwest Territories HST

Total Ontario HST

Total PEI HST

Total Quebec HST

Total Saskatchewan HST

Total Yukon HST

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2013 – Bell Aliant. All Rights Reserved. 35

Restricted Tax Summary Report

Description: Report will provide a summary of HST Taxes charges identified as

Telecom Services by Account Number and Prime Number.

Default Fields:

Account Number/Prime

Number

Telco Account Number or Prime Number on

which the service is billed

Total AB HST Telecom

Services

Total BC HST Telecom

Services

Total MB HST Telecom

Services

Total NB HST Telecom

Services

Total NL HST Telecom

Services

Total NS HST Telecom

Services

Total NT HST Telecom

Services

Total ON HST Telecom

Services

Total PE HST Telecom

Services

Total QC HST Telecom

Services

Total SK HST Telecom

Services

Total YK HST Telecom

Total Alberta Harmonized Sales Tax Telecom

Services

Total British Columbia Harmonized Sales Tax

Telecom Services

Total Manitoba Harmonized Sales Tax Telecom

Services

Total New Brunswick Harmonized Sales Tax

Telecom Services

Total Newfoundland Harmonized Sales Tax

Telecom Services

Total Nova Scotia Harmonized Sales Tax

Telecom Services

Total Northwest Territories Harmonized Sales

Tax Telecom Services

Total Ontario Harmonized Sales Tax Telecom

Services

Total Prince Edward Island Harmonized Sales

Tax Telecom Services

Total Quebec Harmonized Sales Tax Telecom

Services

Total Saskatchewan Harmonized Sales Tax

Telecom Services

Total Yukon Harmonized Sales Tax Telecom

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Services

Services

Toll Free Summary

Description: Report will provide a summary of Toll Free charges by Provider and

Account Number.

Default Fields:

Provider Service Provider

Account Number Telco Account Number on which the service is

billed

Total Bill Amount Total Billed Amount excluding taxes

Total Off-peak Calls Total number of Off-Peak completed calls

Total Peak Calls Total number of Peak completed calls

Total Completed Total number of completed calls

Average Cost Per Call Average charge for each call

Average Duration Per Call Average number of minutes for each call

Drill Down Fields:

Number Billed Service number or calling card number to which

the charge is associated

Circuit Number Circuit number to which the charge is associated

Off-Peak Completed Calls OffPeak/Call Completed Calls as used by billing

indicators

Off-Peak Completed Minutes OffPeak/Call Completed Minutes as used by

billing indicators

Peak Completed Calls Peak/Call Completed Calls as used by billing

indicators

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Peak Completed Minutes Peak/Call Completed Minutes as used by billing

indicators

Billed Amount Amount billed for each item