Communication: Strategic Goal VI – Work Plan
Transcript of Communication: Strategic Goal VI – Work Plan
Goal VI | P a g e 1
Communication: Strategic Goal VI – Work Plan
Sam Ho – ChampionMaria Duran; Carol Coen; Tamela Hawley; Mike Russell; Rosalie Ledesma;Ingrid Rottman; Carla Esquivel; Elizabeth Juarez; Takeo Kubo; Octavio Cruz
SJECCD’s MissionAs a leading educational institution, the mission of the SJECCD isto meet the diverse educational and workforce needs of ourcommunity by empowering our students to become agents ofsocioeconomic change
SJECCD’s VisionBy the year 2017, SJECCD becomes the premier institution foradvancing opportunity, equity, and social justice for everyonethrough educational excellence
Strategic Goal VI: “San José-Evergreen Community College District will engage in proactivecommunication with internal and external audiences to improve stakeholder satisfaction.”
ObjectivesOwner
PerformanceIndicators
Target/Timeline
Status
Objective I. Develop a Process for Determining Stakeholder Requirements and developconsistency in key messages tying to mission and vision
Activity 1: Develop mechanisms for theDistrict’sstakeholder groups to provide input andfeedback to the district office, colleges, andWorkforce Institute
a. Onlineb. Surveys (needs, satisfaction)
ITSSRIE
Alignment of servicedelivery withstakeholderrequirements
Establish Baselines
Emailexistingsurveys toRIE forreview byJune 30,2014
1. Completed – DOprogram review
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c. Align survey communicationdistrict-wide to target audiences(i.e., high schools, communityagencies (CBO), etc.)
d. Establish baselines
Increase alignmentmechanisms (online,surveys) for input by_100__%
Activity 2: Develop and implement methodsfor collecting data from all stakeholders
RIEITSS
Identify methods forcollecting data( i.e.Survey Monkey,Lime Survey,purchase of software)
Establish baselines
Increase alignmentmechanisms (online,surveys) for input by_100__%
100% by June30, 2015
1. Completed
Objective II. Develop ongoing two-way communication with all internal audiences
Activity 1: Implement a robust communicationportal for all students, employees, and boardmembers
a. Intranetb. Office 365
Chancellor’sOffice
DivisionManagers
1. Website revamped,SharePoint 2013,Office 365 (Studentemail)2. Employeesatisfaction3. Studentsatisfaction
100% by June30, 2015
Completed
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Activity 2: Ensure that students / employees /board members use the portal (Office 365, etc.)through promotion (instructions).
100% by June30, 2015
In progress –sharepoint is not fullyimplemented
Objective III: Develop ongoing two-way communication with all external audiences
Activity 1: Market the District (EVC, SJCC,WI, and affiliated campuses) by improving ourweb presence. (Chancellor and Presidents’Offices)b. Increase outreach efforts (providemarketing tools such as newsletters, training(i.e., Moodle); increase collaboration). SeeAppendix for detail
a. Potential Studentsb. District Taxpayers and Votersc. Donors: Current and Potentiald. Future Employeese. Inter-segmental Education Groupsf. Community Groupsg. Business and Industryh. Mediai. Funders and Regulatorsj. Vendorsk. Alumni
See Appendix See Appendix See Appendix Completed
Objective IV: Invest in tools and resources to enhance internal and externalcommunication.
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Activity 1: Hire a Public Information Officerand other staff
Chancellor’sOffice
HR
Hiring Process Hired by July2014
In progress – PIO islisted on theOrganizationalRedesign
Activity 2: Restructure the content of theDistrict and affiliated campuses, the colleges,and the Workforce Institute websites
Chancellor’sOffice Input of
Departmental endusers
Increasenumber ofhits by 25%by December2014
Completed
Activity 3: Utilize social media outlets foroutreach to internal and external audiences
Chancellor’sOffice
Input ofDepartmental endusers
50%conversionrate fromcontacts tofollowers bySummer2014
Not completed –need a mechanismto assess this
Objective V: Develop Cross Cultural Strategiesthat Respond to the Diverse Needs of ourService Area.
Chancellor’sOffice
Alignment of servicedelivery withstakeholderrequirements
Establish baselines
by June 2015 In progress
Activity 1: Ensure publications reflect thediversity within our community
Chancellor’sOffice
All communicationportals reflect ourdemographics(English, Spanish,Vietnameselanguages)
100% byJune 2015
Completed –publications are inmultiple languages
Activity 2: Implement marketing and outreachChancellor’s Completion of 100% by Not completed –
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strategies that demonstrate a commitment tocultural awareness and sensitivity
Office strategies January 2015 need PIO to behired
Activity 3: Develop marketing tools to ensureoutreach materials transcend any and alllanguage barriers
Chancellor’sOffice
All communicationportals reflect ourdemographics(English, Spanish,Vietnameselanguages)
100% byJanuary 2015
Completed
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Student Success: Strategic Goal I – Work Plan
Ruth Villasenor – ChampionCharles Heimler, Elaine Burns, Takeo Kubo, Irma Archuleta, Octavio Cruz, Sam Ho,
Dan Hawkins, Marjorie Clark, David Yancey, Roland Montemayor
SJECCD’s MissionAs a leading educational institution, the mission of theSJECCD is to meet the diverse educational and workforceneeds of our community by empowering our students tobecome agents of socioeconomic change
SJECCD’s VisionBy the year 2017, SJECCD becomes the premier institution foradvancing opportunity, equity, and social justice for everyonethrough educational excellence
Strategic Goal I: “San Jose/Evergreen Community College District will improve student successthrough accessible and enhanced educational services and programs.”
ObjectivesOwner
PerformanceIndicators
Target andTimeline
Status
Objective I. Increase student educational goal attainment
Activity 1: Ensure all newstudents have completed anelectronic educational plan
VPSS 1. Percent of new studentswith a completedelectronic educationalplan.
1. 100% byDecember, 2014
CompletedFall 2015electronic edplanning wentlive
Activity 2: Design and implement RIE 1. Identification of 1. Completed by May, Completed Fall
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a set of performance indicators tomeasure students’ academicprogress
VPAAVPSS
performance indicatorswith operationaldefinitions, targets, andbaselines. Displayed in acollaborative manner foruse in decision-making
2014 2015 –
Reports beingdesigned inCROA – targetFall 2016
Activity 3: Establish anassessment mechanism fortracking student goal attainment.
RIEVPAAVPSS
1. Identification andimplementation ofassessmentmethodology.
1. Completed byDecember 2015
In progress
Activity 4: Establish a processdesigned to increase studentdegree and certificate attainment
VPAAVPSS
1. Annual increase indegree and certificateattainment
2. Student progress andachievement rate
1. 5% increase peryear through 2017
2. Increase by 5 pointseach year through2017
1. In progress2. In progress
Objective II. Improve student academic outcomes
Activity 1: Ensure all coursesyllabi have measurable SLOs
Deans 1. Percent of course syllabithat have approved,measurable, anddocumented/assessedSLOs
1. 100% by Fall 2015 Completed
Activity 2: Develop andimplement a plan to assess generaleducation outcomes
Deans 1. GE Assessment planimplemented andbaseline accomplished
1. Completed bySpring 2016
In progress
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Activity 3: Develop andimplement a plan to address thebasic skills to transfer readypipeline – including Englishreadiness
VPAAsDeans
1. Basic Skills planimplemented andmethod of assessment ofplan designed
1. Completed bySpring 2016
In progress –basic skills planhas beendesigned andbeingimplemented
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Objective III: Institutionalize a District-wide Commitment Towards Supporting StudentRetention, Engagement, and Achievement
Status
Activity 1: Develop a method toidentify successful academic andsupport services for differentstudent populations
VPSSVPAARIE
1. Completed study on allsupport services todetermine success rates
2. Success indicatorsidentified
1. 70% completed bySpring 2016
2. Completed by Fall2017
1. In progress2. In progress
Activity 2: Develop andimplement a student retention planas part of a comprehensiveenrollment management strategy
Enrollmentmanagementcommittee
1. Retention plancompleted
1. Completed by Fall2014
In progress –enrollmentmanagementconversationsrevisited
Activity 3: Increase studentawareness and use of studentsupport services
VPSS 1. Annual increase instudent use of supportservices
1. Bi-annual percentage ofstudent self-reportedawareness andsatisfaction with studentsupport services
1. 5% increase peryear
2. 75%
1. CCSSE justadministered inSpring 20162. CCSSE justadministered inSpring 2016
Activity 4: Increase access toclasses necessary for student goalattainment
Deans 1. Student progress andachievement rate
1. Increase by 5 pointseach year through2017
1. In progress –success ratesare notconsistentlyincreasing
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Total Work Environment: Strategic Goal II – Work Plan
Shawn Larry – ChampionLt. Gil Torres, Lauren McKee, Jan Tomisaka, Eric Narveson, Celia Cruz, Nasreen Rahim, Elizabeth Eckford
SJECCD’s MissionAs a leading educational institution, the mission of the SJECCD is tomeet the diverse educational and workforce needs of our community byempowering our students to become agents of socioeconomic change
SJECCD’s VisionBy the year 2017, SJECCD becomes the premier institution foradvancing opportunity, equity, and social justice for everyonethrough educational excellence
Strategic Goal II “San Jose Evergreen Community College District is committed to promoting a total workenvironment that supports the success and development of its students and employees.”
Objectives Owner Performance IndicatorsTarget andTimeline Status
Objective I. As the District grows, increase the diversity of District employees
Activity 1: Establish andimplement a comprehensivehuman resources strategic planthat encourages successionplanning and includes acommitment to diversity
HumanResources
1. Annual review of Districtdemographics relative todiversity within the outreachcommunity (diversity ratio)
2. Annual percentage ofemployees participating inprofessional development
1. Ratio improves eachyear through Spring2017
2. 80% by Fall 2016
1. In progress
2. In progress
Goal II| P a g e 2
Objective II. Increase professional development opportunities by establishing a process to identifythose needs of individual employees
Activity 1: Identify resources(which includes a designatedbudget for the District Office,Workforce Institute and eachcampus) to ensure the availabilityof professional development fundsfor employees
ChancellorVCAAPresidents
1. Annual percentage ofemployees participating inprofessional development
2. Dollar amount of budgetassigned for professionaldevelopment in each designatedarea
1. 80% by Fall 2016
2. Need standard
1. In progress
2. In progress
Objective III: Take reasonable steps to maximize the safety of all employees, students and visitorsas well as property throughout the District
Activity 1: Develop, andimplement an EmergencyResponse Plan
Police
DistrictExecutiveTeam
1) Student and employeesatisfaction with the levels ofsafety and security throughoutthe district
2) Decreased number of on-campus safety incidences
3) Percentage of employeesparticipating in safety relatedtraining annually
4) Periodic review and updating ofan Emergency Response Plan
1. 80% by Fall 2015
2. 0 by Spring 2017
3. 80% by Fall 20164. Updates completed
each year through2017
1. In progress, DOprogram review
2. In progress
3. In progress4. Completed –
emergencyresponse plan inplace
Activity 2: Invest in Police 1) Student and employee 1. Improves by 10 In progress
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technology to advance andenhance the District’s abilityto provide a safer work andeducational environment
ITSS satisfaction with the levels ofsafety and security throughoutthe district
2) Decreased number of on-campus safety incidences
3) Percentage of employeesparticipating in safety relatedtraining annually
percentage points eachyear through Spring2017
2. 0 by Spring 2017
5. 80% by Fall 2016
Activity 3: Develop andimplement a District-wideSafety Plan
Police
DistrictExecutiveTeam
1) Student and employeesatisfaction with the levels ofsafety and security throughoutthe district
2) Decreased number of on-campus safety incidences
3) Percentage of employeesparticipating in safety relatedtraining annually
4) Periodic review and updating ofthe District-wide Safety Plan
1. Improves by 10percentage points eachyear through Spring2017
2. 0 by Spring 2017
3. 80% by Fall 2016
6. Updates completedeach year through2017
Completed
Objective IV: Implement a District civility statement as an important step towards transformingour institutional culture
Activity 1: Administer a civilityclimate survey for employees andstudents
RIECivility TaskForce
1) Employee awareness of civilitystatement
2) Employee satisfaction withinstitutional climate
1. 80% by Spring 2017
2. Improves 10 pointseach year through 2017
1. Completed2. Completed
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Activity 2: Develop mechanismsto communicate the civilitystatement throughout the district
Civility TaskForce
1. Employee awareness of civilitystatement
1. 80% by Spring 2017
2. Improves 10 pointseach year through 2017
1. Completed2. In progress
Objective V: Improve Internal Communication
Activity 1: Improve internalcommunication by ensuring thedissemination of information andimportant processes including butnot limited to the followingmethods: shared governance;posting on District and campuswebsites; direct mailings/emailannouncements; campus forums;campus division/departmentmeetings
HR
Chancellor’sOffice
DivisionManagers
1) Employee satisfaction withinternal communication
1. Improves 10 pointseach year through 2017
1. In progress – needto specifically focuson data collection
Activity 2: Create a mechanismfor employees to provide feedbackregarding the communicationstructure
Chancellor’sOffice
1) Employee satisfaction withinternal communication
1. Improves 10 pointseach year through 2017
1. In progress
Activity 3: Proper communicationpolicy and protocols should beclearly articulated about howemployees should communicatevarious work related concerns
DistrictExecutiveTeam
Chancellor’sOffice
1) Employee satisfaction withCommunications Plan
1. Improves 10 pointseach year through 2017
1. In progress
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Workforce and Economic Development: Strategic Goal III – Work Plan
Carol Coen – ChampionKeith Aytch; Marilyn Brodie; Duncan Graham; Antoinette Herrera; Ingrid Thompson, Kishan Vujjeni
SJECCD’s MissionAs a leading educational institution, the missionof the SJECCD is to meet the diverseeducational and workforce needs of ourcommunity by empowering our students tobecome agents of socioeconomic change
SJECCD’s VisionBy the year 2017, SJECCD becomes the premier institution for advancingopportunity, equity, and social justice for everyone through educationalexcellence
Strategic Goal III: “San Jose/Evergreen Community College District will meet the diverse workforceneeds of Silicon Valley.”
Objectives Owner Performance IndicatorsTarget andTimeline Status
Activity 1: Complete anenvironmental analysis of theexternal factors influencingworkforce development trends,using
• Current LMI data• Industry Validation
(Advisory Boards, etc.)• Policy Drivers (Federal,
State, Local Level)
a. Complete scan and analysison a bi-annual basis
WIRIE
1. Completed bi-annual scan2. Program Review alignment to
environmental scan
1. Completed eachyear through 20172. 100% alignment bySpring 2017
1. Notcompleted
Goal III| P a g e 2
b. Incorporate analysis intoProgram Review process
Activity 2: Complete an analysison internal data to determine theviability of existing CTE programsor suggests the need fordiscontinuance including
• Gainful employmentreports
• State Chancellor’s Officedata
• Colleges’ educationalmaster plans
• Accreditation Compliance• Licensing Requirements• Centers of Excellence
reports• Research and Institutional
Effectiveness (RIE) Office• Sustainability (resources
available)• Industry Sector strategies
a. Research and InstitutionalEffectiveness (RIE) Officeprovides data in standingreport format, easilyaccessible
b. Program Reviews reflect:i. Gainful
employment reportsii. Headcount and
RIEDeans
1. Program discontinuancereports completed
2. Number of programs alignedto transfer mandatedcurriculum
1. Completed eachyear through 20172. 100% of target byFall 2014 and updatedeach year through2017
1. In progress– with thehelp of newCROA reportsDeans havetheinformationthey need tomakenecessarydecisions
2. Completed– target met
Goal III| P a g e 3
FTEs in continuedCTE programs
iii. Student responseand satisfactionsurveys
iv. Completion rate(certificates anddegrees)
c. Number of programsaligned to the TransferMandated Curriculum, asapplicable
Activity 3: Create a transparentand inclusive communicationprocess to disseminate relevantprogram data.
a. Communicate internaland external analysis ofdata to relevantstakeholders, including:
i. Divisions anddepartments
ii. RIE Officeiii. Academic
Senateiv. Administrationv. Associated
Studentsvi. Public
Deans 1. Stakeholder awareness/use ofprogram data
1. Increased each yearby Spring 2017
1. In progress– programreview reportand otherreports inCROA arecurrentlybeingdeployed todeans anddepartments.
Goal III| P a g e 4
Activity 1: Based on scansdetermine the type of program tobe offered (certificate or degree).
a. Programs align toemployability requirements
b. Programs align to resourceallocation
Deans 1. Percent of programs aligned toemployability requirements
2. Percent of programs aligned toresource allocation
1. 100% alignment bySpring 20172. 100% alignment bySpring 2016
1. In progress
Activity 2: Develop and engageAdvisory Councils for WorkforcePrograms
a. Establish guidingprinciples for AdvisoryCouncils
b. Gather and evaluate inputand incorporate in programreview as appropriate
c. Employers in targeted highgrowth sectors are engagedthrough use of advisorycouncils and/or industryskills panels
DeansVPAAs
1. Number of targeted growthsectors represented at advisorycouncils
1. Increasedparticipation each yearthrough Spring 2017
Completed
Activity 3: Participate in BACCCmarketplaces to understandregional developments (bothacademic and workforce)
VPAAsDeans
1) Number of BACCC groupsattended
1. Participationincreased each yearthrough Spring 2017
In progress
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a. Participation fromSJCC/EVC and WI at BayArea Community CollegeConsortium meetings
Activity 4: Departments submitproposed certificate and degreeprograms with appropriatedelivery modalities (online,hybrid, intensive, weekends, etc.)
a. Faculty participation inprofessional developmentactivities
b. New or revised programssubmitted and approved
VPAAsDeansWI
1) Number of facultyparticipating in programdevelopment workshops
2) Number of programs submittedand approved
1. Participationincreased each yearthrough Spring 20172. 1 new program eachyear through 2017
1. In progress2. In progress
Activity 5: Ensure all certificateprograms align with theeducational master plans,accreditation standards, curriculumrequirements, professional and/orlicensing requirements.
a. Certificate programs areapproved by appropriategoverning bodies
VPAAsDeans
1) Percent of targeted programsapproved by governing bodies
1. 100% of targetedprograms approved bySpring 2017
In progress
Activity 6: Develop and VPAAs 1. Increased enrollment in targeted 1. Increased by 10 Not
Goal III| P a g e 6
implement a targeted marketingplan for new certificate programsto students, industry, andcommunity
a. Develop effectivemarketing protocols and/orstrategies
b. Enrollments in newcertificate programs
VPSSsChancellor’sOffice
programs2. Increased community awarenessof targeted programs
points each yearthrough 20172. Increased by 10points each yearthrough 2017
completed –need PIO
Activity 1: Establish WorkforceProgram Priorities
a. Program Priorities arereviewed throughappropriate channels
VPAAsDeans
3. Percent of programs aligned toemployability requirements
4. Percent of programs aligned toresource allocation
1. 100% alignment bySpring 20172. 100% alignment bySpring 2016
In progress –
Activity 2: Resources are allocatedin alignment with workforcepriorities plan
a. Develop and fund effectivestaffing plan/timelines forCTE Programs
b. Ensure CTE programs/labsalign with WorkforceProgram Plan
VPAAsDeans
5. Percent of CTE programsaligned to employabilityrequirements
6. Percent of CTE programsaligned to resource allocation
1. 100% alignment bySpring 20172. 100% alignment bySpring 2016
Activity 1: Develop and maintaineffective partnerships
a. Partnerships that cover the
WIVPAAsDeans
1. Number of industry partnersengaged in programpriorities/validation
1. Number increaseseach year through2017
In progress
Goal III| P a g e 7
full educational spectrumare actively engaged
b. Relevant industrypartnerships are identifiedand established to validateeducational pathways
Goal III| P a g e 8
Activity 2: Create effective non-credit educational pathways forlower skilled adult learners
a. Research best practices forcreating non-creditpathway programs
b. Complete anenvironmental scan todetermine the educationalpathway interests of theproposed servicepopulation
c. Develop a blueprint withtimelines for developing afull educational pathwaymodel including
i. Linkage of non-credit basic skillscourses to AdultEducation
ii. Linkage of non-credit basic skillscourses to CTEnon-credit coursesand to for-creditCertificatePrograms
d.
WIVPAAsDeans
1. Headcount of pathwayprograms participants
2. New programs added topathways
3. Participant satisfaction4. Number of participants
entering college for-creditprograms
1. Number increases10% each yearthrough 20172. 1 program addedeach year through20173. Increases each yearthrough 20174. Number increaseseach year through2017
Activity 3: Develop andimplement a targeted marketingplan for pathway programs to
WI 1) Increases enrollments inpathway programs
1. Increases each yearthrough 2017
In progress
Goal III| P a g e 9
students, district employees,industry, and community
a. Develop effectivemarketing protocols and/orstrategies
b. Track enrollments inpathway programsincluding setting targets
Goal III| P a g e 10
Objective V: Conduct a comprehensive evaluation of Workforce Development StrategicPlan
Activity 1: Measure StudentSuccess Benchmarks
RIEWIVPAAs
1. Student Progress andAchievement Rate2. Basic Skills completion rate3. CTE Completion Rate
1,2,3: Increases eachyear through 2017
In progress
Activity 2: Makerecommendations for Planimprovements
WIVPAAs
1. Updated plan based uponrecommendations
1. Updates each yearthrough 2017
In progress
Goal IV| P a g e 1
Organizational Effectiveness and Sustainability: Strategic Goal IV – WorkPlan
Kim Garcia – ChampionDoug Smith; Henry Gee; Seher Awan; Ronald Ramirez; David Lo; Janet Chang;
Carol Coen; Lynette Apen; Mary Conroy; R.J. Ruppenthal
SJECCD’s MissionAs a leading educational institution, the mission of theSJECCD is to meet the diverse educational andworkforce needs of our community by empowering ourstudents to become agents of socioeconomic change
SJECCD’s VisionBy the year 2017, SJECCD becomes the premier institution foradvancing opportunity, equity, and social justice for everyonethrough educational excellence
Strategic Goal IV: “San Jose/Evergreen Community College District will develop systems thatpromote institutional effectiveness and fiscal sustainability.”
OwnerPerformance
IndicatorsTarget andTimeline Status
Objective I. Develop, Manage, and Maintain the Physical Plant and FacilitiesEffectively and Consistent with the Facilities Master Plan
Activity 1: Develop practices andprocedures that promote sustainabilityin all areas of the District
a. Review annually practicesand procedures that promote
DistrictExecutiveTeam
DivisionManagers
1. Positive generalfund spendingtrend
1. 0.0 by 2017 1. In progress –Budget AllocationModel in progress
Goal IV| P a g e 2
sustainability in all areas ofthe district: instruction,operations, construction,facilities, land use, energy,water conservation andenvironmental integrity
Activity 2: Effectively use sustainable“green” construction, facilities andmaintenance practices that areenvironmentally sound and fiscallywise
a. Construction of newbuildings will be designedat LEED “silver” level
VCASVPASsGilbaneFacilities
1. Percent of newbuilding projectswith LEED Silvertitles
1. 100% 1. In progress – allnew buildings areLEED
Activity 3: Incorporate a systematicprogram of recycling and reusepractices district-wide.
Facilities
ExecutiveTeam
DivisionManagers
1. Percent ofdepartmentsparticipating indistrict or campusrecycling programs2. Number ofemployees awareof/participatingdistrict or campusin recyclingprograms
1. Increased eachyear through 20172. Increased eachyear through 2017
1. Completed
Activity 4: Successful implementationof the Measure G bond program.
VCASFacilitiesGilbane
1. Bond financialaudit exceptions2. Bond
1. Zero each year2. Zero each year3. Zero each year
1. Completed
Goal IV| P a g e 3
performance auditexceptions3. Bond measuresover budget ortimeline
Objective II. Optimize District Resources through Innovative and Prudent Fiscal ManagementProviding a Stable and Flexible Funding Base
Activity 1: Continuously improvefinancial practices that ensure andsupport the fiscal stability of theDistrict.
a. Maintain sound District-wide internal fiscal controlsto achieve an annualunqualified audit opinion
VCASExecutiveTeam
1. Number ofsignificant findingson annual financialaudit
1. Zero through2017
No significantfindings in 2014.Only exceptionswere:1. MaterialWeakness inCapitalizedConstructionCosts;
2. StateCompliancefor StateGeneralApportionmentFundinghaving to dowith the waywe calculateWSCH,resulting in aslightoverestimation
Goal IV| P a g e 4
in FTES; and
Activity 2: Maintain a Fund Balancethat Supports Continuous QualityImprovement in the District
a. Maintain a minimum of 7%District General FundBalance Reserve
VCASExecutiveTeam
1. General fundending balance
1. >=7% each yearthrough 2017
1. Completed –fund balance hasbeen maintainedwell over 7%
Activity 3: Align District expendituresto available revenue while striving toprovide high quality programs andservices.
Chancellor
ExecutiveTeam
1. Positive generalfund spending trend2. Program Reviewaligned to budgetprocess
1. 0.0 through20172. 100% alignmentby Fall 2016
1. In progress –Budget allocationmodel in progress
Activity 4: Integrate the resourceallocation process with the Districtmission and ensure that it is equitable,transparent, and clearly communicatedthroughout the District
a. Clearly communicate,through transparent andinclusive process, the allocationof fiscal resources
Chancellor
ExecutiveTeam
1. Program Reviewaligned to budgetprocess
1. 100% alignmentby Fall 2016
1. In progress –Budget allocationmodel in progress
Objective III: Enhance Resource Development to Support Institutional Goals
Activity 1: Create a ResourceDevelopment Plan to enhance
Chancellor
1. RDP completedand implemented
1. Created andImplemented by
1. In progress
Goal IV| P a g e 5
revenue generation and externalgiving
a. Develop a district-wideResource Development Plan(RDP)
ExecutiveTeam
Spring 2016
Activity 2: Increase resourcesavailable for achieving district funddevelopment goals, includingpublic funding, grants, alumnigiving, bond funding, endowments,contract education, and foundationfundinga. Conduct gap analysis of
district-wide resourcedevelopment activities andassignable assets
b. Create resource developmentsilos to support the RDP. Silosshould include the following:
i. CareerDevelopment/CollegePrep Programs
ii. Grants and SpecialInitiatives
iii. Contract Educationiv. Community Education
c. Assign appropriate staff andfunding to lead resourcedevelopment silos.
d. Enhance SJECCD Foundationefforts for achieving district
Chancellor
ExecutiveTeam
Foundation
1. Dollar amount ofnew grants awarded2. FoundationBalance3. Dollar amount ofcontract trainingrevenue
1. Increases eachyear through 20172. Increases eachyear through 20173. Increases eachyear through 2017
1. In progress
Goal IV| P a g e 6
fund development goals,including public/privatefunding, alumni/retiree giving,bond funding, and endowments.
i. Fully staff Foundationii. Conduct gap analysis to
identify potential funddevelopmentopportunities
iii. Create a SJECCDFoundation StrategicPlan (3 years)
iv. Develop targetedmarketing/communications plan (messaging,collateral, etc.)
1. for potentialfunders
2. for SJECCD(staff, retirees,alumni)
3. for SJECCDBoard ofTrustees
v. Conduct annualsignature fundraisingevent
vi. Develop and growdonor/philanthropicsupport
vii. Create operationalprocedures that supportfundraising efforts
Goal IV| P a g e 7
viii. Develop donor database
Objective IV: Develop a Comprehensive Institutional Effectiveness Plan.
Activity 1: Develop performanceindicators to measure the strategicgoals and operational objectives
RIEStrategicPlanningTask-force
1. PerformanceIndicators,measures,baselines, andtargets identified
1. 100%completed by May2014
1. Not completed
Activity 2: Determine a methodologyfor allocating resources across thedistrict based upon strategic priorities
VCAS
ExecutiveTeam
1. RDP completedand implemented
1. Created andImplemented bySpring 2016
1. In progress –Budget allocationmodel in progress
Activity 3: Integrate planning betweenthe district, the colleges, and theWorkforce Institute
Chancellor
ExecutiveTeam
1. RDP completedand implemented
1. Created andImplemented bySpring 2016
1. In progress
Objective V: Complete and Organizational Redesign of the District including Clarifying andDefining all Functions of Work
Activity 1: Complete an organizationalredesign to meet the future needs for astudent-centered institution
a. Document the organizationstructure down to the unit level
HumanResources
Chancellor’s
1. Redesign plancompleted2. Compensationstudy completed3. Position review
1. Completed byJuly 20142. Studycompleted by Fall2014
Completed
Goal IV| P a g e 8
by the creation oforganizational charts to thedepartment level
b. Review district compensation inrelation to Bay 10 forbenchmarked positions forfaculty, staff and administrators
c. Develop a systematic reviewprocess for job descriptions tomaintain currency and toarticulate “what position doeswhat”.
ExecutiveTeam
completed 3. Reviewcompleted bySpring 2015
Activity 2: Develop and implement aprocess to annually review and updatethe district functional map to supportinstitutional effectiveness
a. Delineate the institutionalsystem for internalcommunication among,between and inside the units ofDistrict Office, San Jose CityCollege, Evergreen ValleyCollege and Workforce Institute
Chancellor
ExecutiveTeam
RIE
1. Employeeawareness andunderstanding ofinstitutionalfunctions basedupon surveyfindings
1. Increases eachyear through 2017
1. In progress
Activity 3: Perform regular reviews ofemployee productivity and satisfactionto align organizational work practiceswith best practices and maintaincurrency of work practices
a. Measure completion rates of
HumanResources
Chancellor
1. EmployeeSatisfaction withwork practices andenvironment2. Employeeproductivity
1. Increases eachyear through 20172. Increases eachyear through 20173. 80% alignmentby Spring 2017
1. In progress
Goal IV| P a g e 9
reviewsb. Measure and analyze employee
productivityc. Measure employee satisfactiond. Conduct periodic review of
position standards with Bay 10
ExecutiveTeam
3. Alignment ofposition standardswith Bay 10
Goal V| P a g e 1
Technology: Strategic Goal V – Work PlanMike Russell – Champion
Irma Archuleta; Doug Smith; Tamela Hawley; Lorena Mata; Dolly Zen;Dan Hawkins; Shelley Blackman; Steven Mentor; Robert Wing
SJECCD’s MissionAs a leading educational institution, the mission of theSJECCD is to meet the diverse educational andworkforce needs of our community by empowering ourstudents to become agents of socioeconomic change
SJECCD’s VisionBy the year 2017, SJECCD becomes the premier institution foradvancing opportunity, equity, and social justice for everyonethrough educational excellence
Strategic Goal V: “San Jose Evergreen Community College District will invest in informationtechnology solutions that enhance the learning environment and support student success.”
ObjectivesOwner
PerformanceIndicators
Target andTimeline
Status
Objective I. Enhance the District’s Core Infrastructure
Activity 1: Enhance the District’snetwork and telecommunicationsinfrastructure
ITSS 1. percent of increase inbandwidth of LAN andWAN
1. Increases eachyear through2017
1. In progress
Activity 2: Upgrade and maximizethe District’s hardware and softwareinfrastructure including enhancing theEllucian Colleague administrativesystem
ITSS 1. percent of desktopsrefreshed within the lasttwo years
1. 100% bySpring 2016
1. Completed
Goal V| P a g e 2
Objective II. Optimize the Ubiquitous use of Data for Informed Decision-Making
Activity 1: Implement a datawarehouse that enables the collectionand analysis of data and ongoingunderstanding and use of data amongend-users and decision-makers
RIEITSS
1. student and employeesatisfaction withaccessibility of institutionaldata
1. 80% bySpring 2017
Completed – InSpring 2016ASR analyticsdesigned a datawarehouse to gowith CROA
Activity 2: Create and maintain a dataelement dictionary that preciselydefines the purpose, format, usage,ownership, stewardship, andrelationships of every data element
RIEITSS
1. student and employeesatisfaction withaccessibility of institutionaldata
1. 80% bySpring 2017
In progress
Activity 3: Develop a documentmanagement solution that supportsdocument organization, collaboration,and security among users
ITSS1. student and employeesatisfaction withaccessibility of institutionaldata
1. 80% bySpring 2017
Completed –Sharepoint
Activity 4: Identify and resolveshadow systems that create gaps in thedata functionality of the District
RIEITSS
1. student and employeesatisfaction withaccessibility of institutionaldata
1. 80% bySpring 2017
In progress andon track to becompleted
Objective III: Design and Implement Technology-Enabled Processes to Support theDistrict’s Work
Goal V| P a g e 3
Activity 1: Improve the District’s webpresence to provide information toexternal audiences and market theDistrict and colleges
Chancellor’sOfficeITSS
1. Community satisfactionwith district and collegesweb site2. Hits to the district andcolleges website
1. Increased eachyear through20172. Increased eachyear through2017
Completed –need to developa mechanism toassesscommunitysatisfaction ofour webpresence
Activity 2: Improve online servicedelivery to all District students,faculty, and staff
ITSSnumber of faculty whoactively use coursemanagementtechnologynumber of coursesoffered online
In progress
Objective IV: Optimize Robust Technology Support.
Activity 1: Implement a best practicetechnology support model
ITSS1. percent of employees
participating in trainingon basic technologyand software
2. student and employeesatisfaction with levelof preparedness to usetechnology
3. user satisfaction withsystem support services
1. 80% bySpring 20172. 80% bySpring 20173. 80% bySpring 2017
In progress
Activity 2: Review the ITorganizational structure
ITSSChancellor
1. ratio of technologysupport staff to systemsserved
1. NEEDSTANDARD
Not completed
Activity 3: Institute a project1. Satisfaction of ITSS
and CTSS staff with1. 80% bySpring 2017
Completed
Goal V| P a g e 4
management model work environment2. Satisfaction of district
and collegestakeholders withefficiency oftechnology services
2. . 80% bySpring 2017
Activity 4: Improve businesscontinuity and disaster recovery plans
ITSS 1. number of securitybreaches intechnologicalinfrastructure
2. number of systemfailures or time-outs
1. Zero by 20172. Zero by 2017
In progress
Activity 5: Develop, implement, andtest data and information securityplans
ITSS 1. number of securitybreaches intechnologicalinfrastructure
1. Zero by 2017 In progress