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1.1 COMMUNICATION SKILLS ( 901 )

Teaching Scheme Examination Scheme

Theory

Hrs perweek

Practical

Hrs perweek

Theory

Marks/ paperduration

Practicalmarks

Oralmarks

Term-workmarks

Sessionalmarks

2 1 100/3 Hrs -- -- 50 50

Subject Objective

To introduce students with the process of communication so that they canidentify conditions favorable to effective communication and to teach thembasic and applied language skills useful for the study of technical subjects aswell as communication, with a particular emphasis on writing and oral

presentation skills, which are top-ranking capabilities needed for professionalcareers as middle level manager

Detailed Contents:

Theory Contents Practical Contents

UNIT I: BASIC CONCEPTS AND PRINCIPLESOF COMMUNICATION (Marks 16 ,Periods 08)

Chapter 1: The Communication Event

1.1 The communication event: definition1.2 The elements of communication: the sender,receiver,

message, channel, feedback and context.

Chapter 2: The Concept of CommunicationProcess

2.1 The communication process: definition2.2 Stages in the process: defining the context,

knowing theaudience, designing the message, encoding,selecting

proper channels, transmitting, receiving,decoding and

giving feedback

1.0Identifying CommunicationEvents

2.0Analyzing CommunicationEvents

Chapter 3: Principles of EffectiveCommunication

3.1 Effective communication: definition3.2 Communication Barriers and how to overcome

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Theory Contents Practical Contents

them at each stage of communication process.3.3 Developing effective messages: thinking about

purpose, knowing the audience, structuring themessage, selecting proper channels,

minimizing barriers and facilitating feedback.

UNIT II : LANGUAGE GRAMMAR (Marks 20,Periods 14)

Chapter 4: : Principles of Language Grammar andUsage

4.1 The sentence elements: words, phrases,clauses.4.2 Phrase structure and clause structure;

transformation of sentences4.3 Constructing correct and effective sentences4.4 Punctuation4.5 Mechanics of writing

UNIT III: WRITTEN COMMUNICATION( marks 32,

Periods 20)Chapter 5 : Preparation for Writing

5.1 Understanding the writing assignment: topic,

purpose,audience, scope and constraints

5.2 Analyzing the context5.3 Determining the scope of topic5.4 Audience Analysis for entry behavior5.5 Collecting information for the assignment

Chapter 6 : Designing Message Outline

6.1 Organizing ideas: structural components of thetext and

supporting elements, determining the generaland specific

purpose, organizing principles of the text6.2 Outlining: keyword and topic sentence outlines,writing

target statements;

Chapter 7 : Writing and Reviewing

7.1 Principles of presentation of text: progressivedifferentiation, integrative reconciliation,

3.0 Identifying Units ofGrammar4.0 Constructing EffectiveSentences

5.0 Using a Dictionary6.0 Drawing InformationStructure

of Texts7.0 Summarizing Techniques5.0 Designing the message9.0 Writing Topic Sentences8.0 Writing Paragraphs9.0 Writing FunctionParagraphs

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Theory Contents Practical Contents

sequentialorganization and consolidation.

7.2 Procedures for writing texts with specificpurposes:

Writing topic sentences, Writing introductions,definitions, describing objects, events and

procedures;classifying, comparison and contrast, cause

and effect,concluding; explaining concepts, principles andprocedures

7.3 Reviewing for relevance, structure, unity,coherence, clarity, consistency, length and

accuracy

Chapter 10 : Communicating Oral Messages

10.1 Designing oral messages: preparation,practice and

presentation with written and graphic material10.2 International Phonetic Script

UNIT IV : NON-VERBAL AND GRAPHICCOMMUNICATION (Marks 10,Periods 08,)

Chapter 8 : Non-verbal Codes

8.1 Nonverbal codes: body language, chronemicsand

artifacts

8.2 Body language: Kinesics (eye-contact,gestures,

postures, body movements and facial

expressions),Proxemics (using space), Haptics (touch),

Vocalics(aspects of speech like, tone, emphasis,

volume,pauses etc.) and Physical Appearance;

Chronemics(manipulating time); Artefacts (environment and

objects)

8.3 Using non-verbal codes in oral communication

11.0 Understanding BodyLanguage

Expressions12.0 Understanding Graphics

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Theory Contents Practical Contents

Chapter 9 : Using Visuals

9.1 Interpreting visuals and illustrating with visuals like

tables, charts and graphs

UNIT V : USING THE COMMUNICATION SKILLS(Marks 22, Period 14)

Chapter 11 : TOPICS IN THE CLASSROOMCONTEXT

11.1 Writing answers by defining, describing,explaining and

illustratingChapter 12 : TOPICS FOR OUT OFCLASSROOM

CONTEXT

12.1 Letter, memorandum and short reports: types,parts and

`formats; developing messages

13.0 Formal WrittenCommunication14.0 Communicating Orally

REFERENCE:

Author TitleYear OfPublicatio

n

Place OfPublication&

Publisher

MSBTECommunication Skillsfor PolytechnicStudents

In Press

BURGOON MICHAEL

Humancommunication 1994

London:SagePublications

GEOFREY LEECH ANDJAN SVARTVIK

A CommunicativeGrammar of English

1994 Essex LongmanGroup Ltd. ELBS

RANDOLEF QUIRK ANDSIDNEY GREENBAUM

University Grammarof English

1993 Essex LongmanGroup Ltd. ELBS

JOHN SINCLAIR (ed.)Collins CobuildEnglish Grammar

1990Essex LongmanGroup Ltd. ELBS

THOMAS HUCKIN ANDLESLIE OLSON

Technical Writing andProfessionalCommunication

1991London WilliamCollins & Sons co.

LYN CLARK AND ZIMMERBusiness English andCommunication

1988New York : McgrawHill

JOHN THILL ANDCOURTLAND BOVEE

Excellence inBusinessCommunication

1991 New York : McgrawHill

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R. K. BANSAL AND J. B.HARRISON

Spoken English forIndia

1972New York : McgrawHill

J. D. OCONNORBetter Englishpronunciation

1970New Delhi : OrientLongman.

KRISHNA MOHAN ANDMEERA BANNERJI

DevelopingCommunication Skills

1994London : CambridgeUniversity PressELBS, Macmillan