Communication skills
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Transcript of Communication skills
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Shocking Facts You Did Not Know A Minute Ago.mp4
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We are having soft skills class in the 2nd floor non a/c seminar hall and the class is very boring.
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• Just some facts!
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What is Communication?
• Act of transmitting information and meaning from one individual or group to another.
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Communication is a series of experiences of
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• Black Red Yellow White
Purple Brown Green
Orange Violet Blue
Indigo
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• A
Amidst the mists and coldest frosts,With stoutest wrists and loudest boasts,He thrusts his fist against the postsAnd still insists he sees the ghosts.
Are our oars oak?
Around the rugged rocks the ragged rascal ran.
•
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• Betty and Bob brought back blue balloons from the big bazaar.
Betty better butter Brad's bread.
Betty Botter bought some butter,"But," she said, "this butter's bitter.If I bake this bitter butter,It will make my batter bitter.But a bit of better butter -That would make my batter better."So she bought a bit of butter,Better than her bitter butter,And she baked it in her batter,And the batter was not bitter.So 'twas better Betty BotterBought a bit of better butter.
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• A big black bug bit a big black bear, made the big black bear bleed blood.
A bitter biting bitternBit a better brother bittern,And the bitter better bitternBit the bitter biter back.And the bitter bittern, bitten,By the better bitten bittern,Said: "I'm a bitter biter bit, alack!"
Black bug's blood.The blue bluebird blinks.The bootblack bought the black boot back.A box of biscuits, a batch of mixed biscuits.Brad's big black bath brush broke.
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• Can you imagine an imaginary menagerie manager imagining managing an imaginary menagerie?
Cedar shingles should be shaved and saved.
A cheap ship trip.
Chop shops stock chops.
Comical economists.
Cows graze in groves on grass which grows in grooves in groves.
Crisp crusts crackle crunchily.
The crow flew over the river with a lump of raw liver.
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Communication takes two!
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Deepti Singh
Most Common Ways to Communicate
SpeakingWriting
Visual Image
Body Language
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Listening Skills
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Reading skills
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Barriers to communicationSemantic BarriersEmotional Or Psychological Barriers Organizational BarriersBarriers in Superiors
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Semantic BarriersSymbols with different meaningBadly expressed messageFaulty translationUnclarified assumptionSpecialist’s language
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Emotional or Psychological barriersPremature evolutionInattentionLoss of transmission & poor retentionUndue reliance on the written wordDistrust of communicationFailure to communicate
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Organization BarriersOrganizational policyOrganization rules & regulationStatus relationComplexity in organization
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Personal BarrierBarriers in Superior Attitude of Superior Fear of challenge of authority Lack of time Lack of awareness Barriers in Subordinates Unwillingness to communicate Lack of proper incentive
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3 components of communicationVerbal Messages - the words we choose
Paraverbal Messages - how we say the words
Nonverbal Messages - our body language
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Effective verbal messages
Are brief, succinct, and organizedAre free of jargonDo not create resistance in the listener
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Non verbal messagesNonverbal messages are the primary way that
we communicate emotions
Facial Expression
Postures and Gestures
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Paraverbal messages• Paraverbal communication refers to the
messages that we transmit through the tone, pitch, and pacing of our voices.
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Communication shutdowns
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What makes a good communicator
Clarity
Integrity Timing
Adequacy
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Tips to good communication skillsMaintain eye contact with the audience Body awareness Gestures and expressions Convey one's thoughts Practice effective communication skills
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Effective communicationIt is two way.
It involves active listening.It reflects the accountability of speaker and
listener.It utilizes feedback.It is free of stress.
It is clear.
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