Communication Process
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Transcript of Communication Process
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Communication Process
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Communication
• Derived from the Latin word "communis", meaning to share
• It is the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior.
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7 ELEMENTS
1. SENDER - initiator of the communication process
2. MESSAGE - is what will be communicated to another party
3. ENCODING -is how the message is transmitted to another party
4. CHANNEL - is the medium of the communication
5. RECEIVER- recipient of the message
6. DECODING - is the process where the message is interpreted for its content
7. FEEDBACK - response of receiver to the sender
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SENDER
RECIEVER
FEEDBACKCHANNEL
MESSAGE
ENCODING
DECODING
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2 Types
Verbal
Nonverbal
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1. Verbal - one way for people to
communicate face-to-face using sounds or forms of writings
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KINDS OF VERBAL
1. Oral– a communication which consists of all spoken exchanges
2. Written – a communication that requires no speech
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2 . Non- verbal - it is sending and
receiving messages in a variety of ways without the use of verbal codes (words)
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KINDS OF NONVERBAL
1. Language of Kinesics
- is a body motion that includes the repertoire of physical actions
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Oculesics
– also known as eye contact
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Facial Expressions
– pertain to the manner in which the facial muscles are set to indicate feelings, emotions or attitudes
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EXAMPLES
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GESTURES
– include the movement of the head, hands, arms or shoulders to convey or emphasize the message
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•STOP
It is used to admonish or warn a single individual. It is a variation of the "you" gesture. If translated into language it would say. "Stop whatever you are doing and pay attention to me
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•THUMBS UP
A sign of acceptance, approval or encouragement.
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•THUMBS DOWN
It generally indicates that something is bad or not accepted.
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•YOU!
Pointing at people is rude.The use of this hand gesture implies that a dominant- to-subordinate relationship is taking place.
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•LOOKING AT WRIST
It indicates that it is "time“ to end the communication.
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•SHRUG
Lifting both shoulders which indicates lack of knowledge or concern.
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Posture – is used to determine
a degree of attention or involvement, difference in status and the level of fondness a person has for the other communicator
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•Arm Crossing
It shows self-confidence, defensiveness and arrogance.
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•Shoulders Forward
Indicates shyness or low self-esteem, tired and bored.
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•Standing Erect
Indicates that a person is relaxed, full of energy, approachable, friendly and confident.
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2. Language of Haptics
– means the study of how much touch is used to transmit messages through the hands, arms and other body parts
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EXAMPLES
• Handshakes
• Holding hands
• High five
• Pat on the shoulder
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3. Language of Proxemics
- is the study of how people use space and arrangement of the learning environment to create a message
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Four Distance Zones 1. Intimate distance
• from actual touching to eighteen inches
• applies to the closest relationship such as husband and wife
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2. Personal distance • from eighteen inches to four feet• the most appropriate distance for teacher
and student to discuss personal affairs such as grades, conduct, private problems, etc.
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3. Social distance
• exists from four to twelve feet• it covers people working together
or meeting at social gatherings
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4. Public distance
• outward from twelve feet• kept between a lecturer and his
audience
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4. Language of Chronemics
– refers to the teachers’ use of time that communicates a message to students
Duration – refers to the length of time devoted to an activity or learning task in the classroom
Activity - Punctuality – pertains to the exact time
agreed upon
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5. Language of Colors
- there are some color effects that have universal meaning while perceptions of colors are somewhat subjective
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MEANING OF COLORS Red - anger and hostility
Blue - peace, calm, sadness, truth
Pink – love, beauty
Gold - wealth
Yellow - wisdom, joy, happiness
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Green – life
Violet – royalty
- purity, cleanliness
Black – death
White
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MERITS
AND DEMERITS
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Verbal
Advantages
• Easy to understand..• Able to express our
message very clearly.• Quicker to get a reply.• There is a lesser chance
for the message to be misunderstood.
Disadvantages
• It can be quickly forgotten especially if there are multiple points to consider. .
• People may not always read your written message.
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Nonverbal
Advantages
• Can communicate something which you don't want others to hear or listen to.
• Can communicate with someone who is hard of hearing of deaf.
Disadvantages
• Much more difficult to understand.
• Prone to misinterpretation.
• Can’t discuss the particulars of your message.
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THAT’S ALL
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HOLY CROSS COLLEGE
STA.ANA PAMPANGA
REPOTER: CRISTINE M. YABES
INSTRUCTOR: DR. RAINELDA BLANCO