Communication ob
Transcript of Communication ob
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COMMUNICATION
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Communication-latin word communis-common
Two or more persons share meanings among themselves , say message or means->message
MEANING
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DANCE Analysed 95 definitions “communication is the process by which
people seek to share meaning via the transmission of symbolic message”
DEFINITION
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SHANNON WEAWER MODEL
COMMUNICATION PROCESS
SOURCE TRANSMITTER CHANNEL RECEIVER DESTINATI
ON
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SECOND MODEL
BERLO MODEL
SENDER• IDEAS• NEEDS• INTENTION• INFORMATI
ON
ENCODER• MOTOR
SKILL• MUSCLE
SYSTEM• SENSORY
SKILL
MESSAGE• CODE• SET OF SYMBOLS
CHANNEL•MEDIUM CARRIER
DECODER• MOTOR
SKILL• MUSCLE
SYSTEM• SENSORY
SKILL
RECEIVER• IDEAS• NEEDS• INTENTION
S• INFORMATI
ON
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THIRD MODEL
TRANSACTIONAL PROCESS MODEL
SENDER
MESSAGE
ENCODING
CHANNEL
RECEIVER
DECODING MSG
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SENDER MESSAGE ENCODING CHANNEL RECEIVER DECODING FEED BACK
ELEMENTS OF COMMUNICATION PROCESS
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INFORMATION FUNCTION COMMAND AND INSTRUCTIVE FUNCTION INFLUENCE AND PERSUASIVE FUNCTION INTEGRATIVE FUNCTION
SIGNIFICANCE OF COMMUNICATION
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CLARITY ADEQUACY TIMING INTEGRITY
MAKING COMMUNICATION EFFECTIVE
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CLARITY IN IDEAPURPOSE OF COMMUNICATIONEMPATHY IN COMMUNICATIONTWO WAY COMMUNICATIONAPPROPRIATE COMMUNICATIONSUPPORTING WORDS WITH ACTIONCREDIBILITY IN COMMUNICATIONGOOD LISTENING
STEPS FOR MAKING COMMUNICATION EFFECTIVE
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THANK YOUSOWMYA.M1STYEAR M.A HRM