Communication is More than Just Talk, Talk, Talk… Based on: E.G. Sebastian’s Book Communication...
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Transcript of Communication is More than Just Talk, Talk, Talk… Based on: E.G. Sebastian’s Book Communication...
Communication is
More than Just
Talk, Talk, Talk…
Based on:E.G. Sebastian’s Book
Communication Skills Magic
www.CommunicationSkillsMagic.com
Successful Communication Successful Communication StartsStarts
with Great Listening Skillswith Great Listening Skills God/Nature gave us two ears and one mouth for a good God/Nature gave us two ears and one mouth for a good
reason: listen twice as much as you talkreason: listen twice as much as you talk
Don’t interrupt the other speaker – especially not with Don’t interrupt the other speaker – especially not with
unrelated topicsunrelated topics
Listen to what is being said; do not try to think of what Listen to what is being said; do not try to think of what
you’ll say nextyou’ll say next
Keep your comments related to the topic of discussionKeep your comments related to the topic of discussion..
To be an Effective To be an Effective CommunicatorCommunicator
You Need to UnderstandYou Need to UnderstandYour Personality StyleYour Personality Style
& the Personality Styles of & the Personality Styles of Those Around youThose Around you
The simplest, most effective way The simplest, most effective way
to get to understand different to get to understand different
personality styles, is through the personality styles, is through the
DISC Behavioral ModelDISC Behavioral Model
What is DISCWhat is DISC … … is a simple system that will help you is a simple system that will help you
understand your behavior and the behavior of understand your behavior and the behavior of those around youthose around you
… … teaches a simple way to recognize the teaches a simple way to recognize the different personality styles around youdifferent personality styles around you
… … provides simple strategies that will help provides simple strategies that will help you improve your communication with the you improve your communication with the different stylesdifferent styles
… … provides great strategies that will help you provides great strategies that will help you reduce conflict with everyone around youreduce conflict with everyone around you
… … and moreand more
IDwww.egSebastian.com
FASTPACED
MODERATEPACED
PEOPLEORIENTED
TASKORIENTED
How to Easily Recognize the Four Styles?
www.egSebastian.com
FAST PACED
MODERATE PACED
Clue #1:Everyone around
you is either…
www.egSebastian.com
FAST PACED
MODERATE PACED
There are certain behavior tendencies that people tend to display, based on their PACE
www.egSebastian.com
TASK ORIENTED
PEOPLE ORIENTED
Clue #2: [to recognizing
different personality styles]
People are either…
FAST
PACED
MODERATE PACED
TASK ORIENTED
PEOPLE ORIENTED
IInfluenc
e
C S
DSteadin
ess
DominanceFAST
PACED
MODERATEPACED
PEOPLEORIENTED
TASKORIENTED
Conscientiousness
IInfluenc
eTalkative
Humorous
&
Enthusiastic
C S
DSteadin
essFriendly
Helpful
&
Patient
DominanceBottom Line
Outspoken
&
Confident
www.egSebastian.com
FASTPACED
MODERATEPACED
PEOPLEORIENTED
TASKORIENTED
ConscientiousnessCautious
Analytical
&
Detail-Oriented
www.egSebastian.com
Get three FREE Chapters @
www.CommunicationSkillsMagic.com
More Resources
DISC for Sales Professionals: www.discBuyingStyles.com
FREE DISC Downloads:www.egSebastian.com
Book: Communication Skills Magicwww.CommunicationSkillsMagic.com
Got Questions? eMail: [email protected]