Communication Guidelines 2014
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Transcript of Communication Guidelines 2014
Daring
+ Act responsibly: be serious with deadline, be punctual, be respectful + Good time management + Dress formally for meetings with partner + Strive for exellence, work seriously + Deliver your promises, for any events or services
Diverse
+ Clarification in communication with interns. + Refer to interns to other externals with respect.
Collaborative & democratic
+ Directly feedback to AIESECer that you are not
satisfied with (or feedback to his/her leader); DO
NOT talk about your unsatisfaction to externals
+ Be friendly, out-going, open and willing to
share with all members in LC
+ Be united and connected with others; extend
your relationship among LC by joining LC activities.
+ Know what others as well as their functions are doing in LC.
For By YOUTH
dynamic
+ Do not use acronyms in AIESEC with externals (If you don’t know how to use it in Vietnamese, please kindly visit The AIESEC Dictionary composed by Marketing Function) (coming soon) + Do not add in English to Vietnamese conversation when talking to external students + Ask for direct feedback from customers when running events to make it helpful and to create 2-way interaction + Do not use AIESEC Brand for personal purpose + Avoid excessively express your interest to AIESEC + Balance AIESEC life and personal life + Create good relations between AIESECers – externals.
Impactful
+ Limit the amount of promotion - do the promotion moderately + “What happens in our LC stays in our LC” Do not let externals know internal issues in LC. + Enjoy Participation
Internal
Title Format: [Function][Project] Content Example: [ER][Grow] ER Tracking System [EB] EB meeting minute 6/4
Among LC: [AIESEC FTU HCMC] Content
Urgent situation: Put [Urgent] at the beginning
Example: [Urgent][AIESEC FTU HCMC] Host for interns
External
Title Format: [AIESEC] Content
Title Format: [AIESEC FTU HCMC] Content
For partners, companies
For MC or other LC
Notice: Use AIESEC email and updated signature when sending to External
Sending rule
MC
EB
Function A Function B
Have right to send mail without permission
Have right to send mail within approval (have to cc related EB)
External
Facebook Communication
Internal Facebook Group Title Format:
[Function][Your project] Content
Example: [OGX][oGCDP] Sharing opportunities
•Do not use for personal promotion or advertisement
•Do not make statements that could be construed as defamatory of an individual, group or business
•Do not let internal information leak out without permission
Personal Facebook
• Avoid using rude/dirty language
• Avoid excessively express your interest to AIESEC
Facebook is your 2nd CV => be SMART at using it
Face with BRAND CRISIS
Be respectful, humble and use the AIESEC name in line with The AIESEC Way and the AIESEC values. When brand crisis happens, please follow these instructions: 1. Immediately report content that you feel does not reflect and respect the AIESEC brand from your friends or AIESEC members immediately to Marketing function 2. Do not comment/like (If it’s on social media) 3. Only related EB of people who causes brand crisis has right to solve the problem → It’s all about attitude to maintain and develop AIESEC brand as well as your brand.
Crisis punishment: The punishments will be applied for those committing the
compedium or communicating wrong AIESEC brand and AIESEC values For each mistake, all related people including responsible
person and his/her leaders (OCP,VP) have to clean LC Home for 1 week.