An individual’s success or failure to communicate effectively will shape or perhaps determine whether or not he/she achieves his personal and professional goals. The Profiles Communication Effectiveness Profile (CEP) will help individuals understand more about their communication skills by focusing on the seven (7) factors that contribute to good (or bad) communication.

Communication Effectiveness Profile

“In communications that are difficult or draining, ease into the heart and find something to appreciate about the person you're dealing with, or find a feeling of compassion or kindness. This will clear your mind and give you the coherence you need to know what to say next. That's energy efficiency at work.”

- Doc Childre and Howard Martin “The HeartMath Solution”

Measures 7 Communication Factors

• Receiving the Message o Looks at how well an individual listens to and successfully “process” what others are

saying (verbal and non-verbal messages) before he/she responds.

• Empathizing o Examines the extent to which an individual thinks about the perspectives and feelings

of others when they are communicating with and the degree to which they adjust their

style to accommodate others.

• Understanding o Looks at the extent to which an individual makes sense of what he sees and hears in

order to engage fully in a conversation and responds intelligently.

• Clarifying o Looks at the extent to which an individual uses careful and incisive questioning

techniques to successfully “translate” the words and actions of the other party in order

to understand their meaning.

• Giving and Receiving Feedback o Looks at the extent to which an individual is able to successfully offer constructive

feedback to others and accept direct feedback from others.

• “Reading” Non-Verbal Clues o Looks at the extent to which an individual picks up on body language and tone of voice

in order to understand the complete communication message.

• Transmitting Your Message o Looks at the extent to which an individual uses a range of communication methods and

means to get the message across to others successfully.

Time To Take: Less than 30 minutes

No administration or proctoring required

Used For: Placement

Training Needs Analysis

Promotion Fit

Succession Planning

Reports: Candidate Competency Level Report

Candidate Developmental Report

Administration: Online

Scoring: Online

Another Assessment Based HR Solution from:

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